ibis Leuven Centrum

ibis Leuven Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 342 reviews

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Hotel extras

  • In the heart of the city

  • Many restaurants and shops around the corner

  • Daily breakfast buffet and bar for refreshments

  • Just 20 km from Zaventem Airport

  • Reception open 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Leuven Centrum

Brusselsestraat 52
3000 LEUVEN
Belgium

Telephone +32 16 29 31 11

Fax +32 16 23 87 92

  • GASTHUISBERG:  14 BRUSSELSESTRAAT

  • By plane

    BRUXELLES NATIONAL At 25km / 15 miles

  • By plane

    CHARLEROI At 80km / 50 miles

  • By plane

    CHARLEROI At 80km / 50 miles

  • By plane

    OSTEND At 148km / 91 miles

  • By plane

    OSTEND At 136km / 85 miles

  • By boat

    OSTEND At 136km / 85 miles

  • By boat

    ZEEBRUGGE At 136km / 85 miles

  • By car

    E40 E314 At 3km / 2 miles

  • By car

    EXIT LEUVEN CENTRUM At 5km / 3 miles

  • By train

    LEUVEN At 1km / 0 miles

GPS:50.880095, 4.697581

Companies

  • ALCATEL NV 7 km / 4 mi
  • DANONE NV 15 km / 9 mi
  • INBEV BREWERY 0 km / 0 mi
  • PHILIPS NV 7 km / 4 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  342 reviews

TripAdvisor Rating  3.5/5  554 reviews

Great location

Customer review rating 5.0/5

Del Friends - Confirmed reviews ALL

The staff were very helpful and really friendly

Dear DEREK S., We very much appreciate your comments regarding your stay at the ibis Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina De Bruycker General Manager

Good location

Customer review rating 5.0/5

Mhairi Friends - Confirmed reviews ALL

Had a good stay at this hotel . Staff very friendly and great location .

Dear MHAIRI W., We very much appreciate your comments regarding your stay at the ibis Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina De Bruycker General Manager

Customer review rating 4.0/5

Ross Friends - Confirmed reviews ALL

Room neat and clean as expected Great location

Dear ROSS B., We very much appreciate your comments regarding your stay at the ibis Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina De Bruycker General Manager

Excellent location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We are currently on a 1700km bicycle tour from Utrecht to Munich. Every night we are staying in hotels and often the are IBIS Hotels. I wish to bring to your attention the excellent service we have had at the IBIS Leuven. We were fortunate to encounter Githa at the front desk. This knowledgeable, professional and friendly lady was able to assist us in all our travel needs. First she arranged for secure overnight bicycle storage for us, it’s a long walk back to Canada if our bikes go missing. Secure overnight storage is very important to the success of our adventure. Second she assisted us in taking the bikes to the secure bike lockup. Third we needed laundry service and she assisted us in locating and providing map directions to the laundry facility. We were easily able to find it with her assistance. Fourth we needed a bike shop to fix a mechanical problem with one of the bikes, again she helped us by locating and directing us to a local shop that helped us solve the mechanical problem. She did all this while maintaining a friendly, professional and courteous manner. Vary rarely do I encounter hotel employees who take such great care of their guests. When I do, I always like to say a huge thank you for a job well done. I have travelled by bicycle in Europe for seven years, staying at IBIS and other hotels. I have to say Githa’s commitment to customer service is the best I’ve encountered.

Dear GERALD (JED) M., We very much appreciate your comments regarding your stay at the ibis Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will pass this message also to Githa :-) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina De Bruycker General Manager

Very bad service

Customer review rating 0.5/5

N. S. Solo - Confirmed reviews ALL

The room was super noisy with people closing doors fiercly at 2am and 3am in the morning. I could not sleep and the next day I had a cycling event early morning. When I raised the issue to front desk the lady said she will ask her boss for refund or partial refund at least and that she will get back to me, yet no body contacted me again. I sent them a reminder for compensation but instead of replying to me they sent me an evaluation of service email. Hence, this evaluation! I cant recommend this hotel to anyone!

Dear S., Thank you for taking the time to share your feedback, Ensuring the comfort and well-being of our guests is a top priority for us, please accept our apologies for any inconvenience. We regret that your messages were not replied to and rest assured that we will be looking into this matter. We hope we can provide you with an improved stay in the future. Kind regards, Carolina DEBRUYCKER, General Manager

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Other web-users rate our hotel

  • 304 reviews 8.5/10 Location
  • 350 reviews 4.5/10 Room
  • 303 reviews 8.9/10 Service
  • 256 reviews 2.4/10 Comfort
  • 185 reviews 7.2/10 Breakfast
  • 133 reviews 8.2/10 Cleanliness
  • 43 reviews 2/10 Amenities
  • 22 reviews 2.1/10 Food

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