ibis Styles Luxembourg Centre Gare Hotel 3 stars

Customer review rating 4.0/5 3,029 reviews

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ibis Styles Luxembourg Centre Gare
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+ 14 Services

Hotel extras

  • 2-minute walk from Luxembourg Gare Centrale

  • In walking distance from the historic centre

  • Breakfast buffet served every morning

  • Private indoor parking available

  • Reception at your service 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Luxembourg Centre Gare

30 rue Joseph Junck
1839 luxembourg
luxembourg

Tel: +352492496

Fax: (+352)492109

Check-in from 14h00

Check out up to 12h00

  • ALL :  GARE

  • By plane

    LUXEMBOURG FINDEL At 7km / 4 miles

  • By train

    CENTRAL STATION At 0.2km / 0.12 miles

GPS :49.600719, 6.131036

Companies

  • ARCELOR SIEGE 1.0 km / 0.62 mi
  • COMMUNAUTE EUROPEENNE 5.0 km / 3.11 mi
  • EUROSTAT 5.0 km / 3.11 mi
  • NAMSA 15.0 km / 9.32 mi

Hotel services

BAR DE LHOTEL Non contractual photo

Our bar is open every day and offers a varied menu of local beverages and snacks as well as some catering options.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 68 rooms
    • 2 rooms for people with reduced mobility
    • 2 family rooms
    • No connecting room
    • 68 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Private indoor parking Additional charge
    • On site
    • Private

Our accommodation(s)

Modern, comfortable and non-smoking rooms, all equipped with air-cooling system, flat screen TV, free WIFI and a practical bathroom with shower and hair dryer. Mineral water and hot drinks are at your disposal in a special cosy corner from 11am to 10pm which you also can take with you. Small snacks are also available 24/24 at the bar (on request and on-site only).

Our guest reviews for
ibis Styles Luxembourg Centre Gare

100% genuine reviews from our guests

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ALL Rating 4.0/5

3,029 reviews

TripAdvisor Rating 3.0/5

1,188 reviews

well located but room is so so

Customer review rating 2.5/5

Jay Business - 22/10/2021 Confirmed reviews ALL

The hotel is perfectly located 2 minutes to the train station, tramway (reaching Kirchberg) and 20min from the airport (on direct bus). The area however is not the nicest of Luxembourg. The hotel staff is very kind and breakfast as expected. However, I got a room from the alcove and it was a bit disappointing for an ibis. The best and room size is good. The room is quiet. However, shower leaks on the bathroom floor. Second, either I could not find the heating controller or the room was simply not heated (or generally cold). At the end, not so comfortable stay unfortunately.

Nice stay

Customer review rating 4.0/5

Anonymous Business - 20/10/2021 Confirmed reviews ALL

Nice for a short Business trip despite room is somehow small

nice place, beds are hard.

Customer review rating 3.5/5

Martyn L. Couples - 19/10/2021 Confirmed reviews ALL

Room was clean, everything was good. Beds are harder than need be.

Good location

Customer review rating 3.5/5

Rebecca Business - 04/10/2021 Confirmed reviews ALL

The room was alright, felt slightly cold due to the old doors that let in some cold from the backyard. Luckily they were kind enough to give me an extra blanket, but due to the wind coming in, the floors were quite cold and a pair of slippers were desperately needed. Breakfast selection was decent. The good thing about to hotel was it's location, just a few hundred metres away from the central station.

Not satisfied

Customer review rating 2.0/5

Kenny Business - 02/10/2021 Confirmed reviews ALL

This hotel is old and the bed/mattress and pillows are horribly soft. They only give you one bottle of water upon checking and clean the room every 3 or 4 days! Work space is small and cramped!

Customer review rating 4.0/5

Francois D. Business - 01/10/2021 Confirmed reviews ALL

OK. Good location.

Friendly helpful staff

Customer review rating 4.5/5

M Solo - 25/09/2021 Confirmed reviews ALL

Had a very pleasant stay! Staff very helpful. Some potential negatives: Room very small Next to strip club (it’s a typical mixed area around a train station, with some regular business and some sleeze, but did not feel unsafe) Entrance to parking garage right off that busy street looks intimidatingly tiny (and the staff even warn you about the garage being tight). I parked in the more expensive public one (spacious) next door.

Good

Customer review rating 3.5/5

Elsa G. Couples - 21/09/2021 Confirmed reviews ALL

Location is perfect. Room is too small for 2 persons. Breakfast is not so good..french bread is still cold inside, not freshly baked.

central

Customer review rating 3.0/5

Xxxl Business - 13/09/2021 Confirmed reviews ALL

ras

First time no room clieaning at all

Customer review rating 1.0/5

Sergio Business - 13/09/2021 Confirmed reviews ALL

No cleaning, no trash pickup, no making bed... Is this standard procedure now a service subject to extra charge for a room charged at same price as before? Especially when you are a well known brand? Hygiene is crucial to any accommodation service (even more with the current pandemic). Sorry, but next stay will be another hotel, independent of the price. At least room cleaning is included.

Perfect location

Customer review rating 5.0/5

Antoj Couples - 17/08/2021 Confirmed reviews ALL

Very good service as well as staff. Everything was fine.

well located

Customer review rating 5.0/5

Anonymous Couples - 17/08/2021 Confirmed reviews ALL

The location was great and the facility was updated. Also, the staff was very nice.

Well located and good staff

Customer review rating 4.0/5

Shubham R. Families - 13/08/2021 Confirmed reviews ALL

Stay was comfortable. Being a silver member, services are less.

Good stay, very friendly

Customer review rating 4.0/5

Menno Families - 12/08/2021 Confirmed reviews ALL

The hotel is normal, clean and super located to visit town. Staff is very friendly and helpful. The hotel has small rooms with very small bathrooms, but everything is there. The parking garage is very small and very narrow to drive in. Another alternative would be welcome to park your car.

Breakfast during Covid is a complete disaster

TripAdvisor rating 1.0/5

liespi Business - 24/07/2021 TripAdvisor review

Because of Covid there was no normal breakfast buffet. Instead of that you have to fill in a form to select the breakfast items you prefer. But the breakfast items (quality and quantity ) you could select was completely not conform the IBIS standard. Ham, salami, eggs where for exemple not available. You could for exemple get only 3 pre-pack mini-viennoiserie (mini-croissant, mini-pain au chocolat, mini-pain au raisin). An additional mini-croissant was refused by staff. Staff apologizes for this horrible IBIS-Covid-breakfast and told me that this Covid-breakfast was an idea of the hotel manager. Staff told me also that the Luxembourg-law allows a normal breakfast buffet but that the hotel manager has maintained his own ideas on breakfast during Covid. This IBIS-Covid-breakfast was in any kind not worth 10 Euros. Tip: The hotel is located 100 meter from Luxembourg central station, where you can get a much better breakfast for the same price at the different food-shops in the station.

Regarding breakfast, I understand your point of view, however the setting up of the breakfast buffet is at the discretion of the hotelier. Some hotels have the staff and the space to apply the appropriate sanitary measures, but in our case, I have felt that it would not be possible to guarantee the health of all by leaving free access to food and equipment that cannot be adequately protected and/or disinfected. Regarding, for example, the plates filmed and made available on certain buffets, we do not have the place to juxtapose them while maintaining the necessary cold chain. Moreover, considering that everything that customers are brought to touch must be disinfected (tongs , buttons for the coffee machine, carafe, etc.), a member of staff should then be dedicated to this watch, which, given our small team, is unfortunately impossible. It is obviously everyone's responsibility to respect barrier gestures as well as hand disinfection, but having seen some of our customers "at work", we know that monitoring and correcting the behavior of our guests in front of a buffet is not very well accepted. For our breakfast “on a tray”, we offer almost all the products corresponding to the buffet of our ibis Styles brand standards (which I specify are quitte différent front Red ibis standards) and the bakery base for each tray includes a half-baguette as well as 3 mini-pastries. Unlike most hotels, we do not cook the bakery but we are delivered every morning. If you had ask for more mini viennoiseries when filling your form, we could have adjusted our order but by the time of the breakfast, giving you an extra croissant could have deprived another guest. We always try to be flexible but we need to deal with structural constraints. In the opinion of our customers in recent months, our tray is hearty and varied as it is also up to everyone to compose his breakfast as he wishes with a whole range of products listed on a sheet to be filled upon check-in, products which are all individually packaged. For us, serving our breakfast on the tray simply represents an adjustment which allows us to respect the sanitary measures as well as possible given our small structure while offering a very complete offer. The 10 € (instead of 12 €) have been accurately estimated and we also take the trouble to send each booker the email you should have received with all the measures put in place within the hotel. Thus each customer is free to maintain or not their reservation with full knowledge of the provided service. To conclude, I will only say that serving our breakfast on a tray requires more efforts and attention from the hotel team than setting up a buffet. You could then find some hotel members who are desperately waiting for the breakfast buffet to be back... which will probably occur in September since growing occupancy will no longer leave us the opportunity to serve « on a tray ».

tiny room

TripAdvisor rating 3.0/5

Iancardiff1 26/02/2020 TripAdvisor review

This was not even up to budget standard -the room was very small with small double bed and tiny bathroom.Bathroom door did not close properly. Lot of noise from the street-dodgy area.Fighting in the street late at night. Very warm in the room even with heating off.

Close to train

TripAdvisor rating 3.0/5

L W Solo travel - 01/01/2020 TripAdvisor review

Very close to train station, supermarket and restaurants. More like hostel accomodation than hotel-tiny bathrooms. Room very hot (even with 4.c outside) but thankfully could open the window. Breakfast basic. Service a little slack! My room was very quiet.

More or less OK

TripAdvisor rating 3.0/5

Maria G Business - 08/11/2019 TripAdvisor review

The hotel is...more or less OK: very small but clean room. Cleaning every day. Bathroom is so small, that you need to open the bathroom door to dry yourself with a towel :) Awful smell from the sewage system (canalization). Breakfast is rather poor in selection, but your can survive: granola, muesli, milk, yogurt, fruits, salami and ham, cheese. Different kind of croissants...

Very good cost x benefits

TripAdvisor rating 4.0/5

manoelalencar9 Family - 31/10/2019 TripAdvisor review

I was very well received by the receptionist and kindly answered every time I needed information or other requests. The accomodations were very clean and well accommodated. Only point to state was that I did not receive a welcome aperitif.

Gig Trip

TripAdvisor rating 4.0/5

Ben R Solo travel - 10/10/2019 TripAdvisor review

Went over to see a band and stayed at this convienient hotel 15 mins walk from the venue.Also a convient 200 metres from the rail station /bus station.Continental breakfast was fine .Service at reception good.

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