Hotel - ibis Birmingham New Street Station
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Birmingham New Street Station Hotel

3.5/5 2,217 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese
    • Russian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

DELCAM INTERNATIONAL4.83 km / 3 mi

Congress centre

INTERNATIONAL CONVENTION CENTRE2 km / 1.25 mi

Exhibition centre

NATIONAL EXIBITION CENTRE11.26 km / 7 mi

Your meetings and events

Modern and well appointed, our Birmingham meeting rooms are hard to beat. From a bright, 120-capacity space to a compact boardroom, we can cover all your meeting room needs, including buffets, drinks, flipcharts and free fibre Wi-Fi.

ibis Birmingham New Street Station Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Ladywell 10 m2 2 m 0 0 4 0 4
EARL HAIG 30 m2 2 m 0 0 14 0 0
FLYING SCOTSMAN 32 m2 2 m 0 0 12 0 0
JAMES WATT 63 m2 3 m 50 24 24 24 40
CALEDONIAN 65 m2 2 m 35 22 24 20 24
GEORGE STEPHENSON 69 m2 3 m 50 24 24 24 40
JAMES WATT + GEORGE STEPHENSON 140 m2 3 m 120 38 38 50 80
    • Flipchart
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 159 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
  • Baby bed
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 8,895 reviews

Our guest reviews for
ibis Birmingham New Street Station

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,217 reviews
Anonymous Business - 20/02/2020 Confirmed reviews ALL
« Dr »

The staff were very efficient, friendly and professional

Caroline Solo - 20/02/2020 Confirmed reviews ALL
« Good location, comfortable and clean »

Good location close to New Street & Moor Street sations, the Bullring, O2 Academy and Chinatown. Good size room, comfortable bed. Good lighting; kettle, coffee and tea provided. Limited hanging space for clothes but adequate for a short stay. Small toilet/shower room with good lighting and decent shower. Only drawback was the shower door which needs a rethink. Wifi was good enough to stream video.

Tim L. Couples - 19/02/2020 Confirmed reviews ALL
« Good location for Hippodrome and railway station »

I appreciate this is a budget hotel but felt the initial impression was poor with no welcoming features. The random staff ( they just appeared from nowhere) were helpful and pleasant . The room and en-suite were clean and although basic were suitable enough. The eating area (I couldn't call it a restaurant as advertised) was like a transport cafe. Again the staff were pleasant and helpful but as a Coeliac I needed a gluten free meal and there was a VERY LIMITED choice. In fact there wasn't a choice of main meals as only one item was gluten free. As usual the vegans and vegetarians were catered for. Theirs is a life style choice, gluten free is a medical necessity. Breakfast was good value and there was enough gluten free food on offer to be acceptable. Again on leaving the staff were pleasant and obliging.

Anonymous Business - 19/02/2020 Confirmed reviews ALL

the heater / ac in my room was very loud despite my attempts to turn it off. Not a great nights sleep unfortunately

Zachary Business - 18/02/2020 Confirmed reviews ALL
« Very noisy »

There is a nightclub across the road from the hotel. If your room is on that side of the hotel all you hear until 2 am, when the club closes is the bass from the music. The hotel is aware or this issue because they have fitted secondary glazing inside the window, but it is completely ineffective.

Steve Couples - 18/02/2020 Confirmed reviews ALL
« The staff prepared a beautiful welcome in the room with petals and chocolates for valentines day »

Very good from the reception moved quickly to the room which was immaculate and beautifully prepared.

Mr R. Couples - 18/02/2020 Confirmed reviews ALL
« Simple And easy »

booked online came in swiped my debit card and in to my rrom never felt like this before ibis has made it simple to check in and out over all the bed is comfy and had a good night sleep the staff are very freindly and always smilling and happy to assist you in any reqirments i was also given an iphone charger when i ask for it it i cant remmeber the name of the lady but thank you for that extra touch see you soon when in birmingham

Our hotel has responded to the review
Our hotel has responded to the review

Dear AZIZUR R., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback , in particular when it is 5 star review. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narinder Singh General Manager

Sej D. Couples - 17/02/2020 Confirmed reviews ALL
« Perfection, where our host would go beyond expectations to make sure we had the best experience »

The location was perfect, near the train station and bull ring amongst other key locations in Birmingham, all about 10 min walking distance. The value for money was excellent for being in the city centre and I also loved that check out was not at 10 or 11 but 12. So we could have a late night but still have a good bit of time to relax in the morning. To our surprise as we went for valentines we were asked if we would like a valentines room for no extra cost so we thought why not, not knowing what to expect. To our delight the room was beautifully presented with petals, swan shaped towels, balloons, little bottle of rose, lindt d'or and ferrero rocher chocolate. They even left a lovely valentines card making us feel very welcome and made the stay that much more special. Thank you

Anonymous Couples - 16/02/2020 Confirmed reviews ALL
« Very good, ideal location »

Lovely and clean, pleasant staff. Pillows in room not comfy though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN O., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest please be assured that I have noted your comments about the pillows which I will discuss with our supplier in our next meeting. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narinder Singh General Manager

Acky Friends - 16/02/2020 Confirmed reviews ALL
« Great service this time »

I was in after having a bad experience of the room not being cleaned and staff on reception not being able to deal with it but Paula sorted it all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aqeel M., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. It is always our top priority to make sure we can resolve any issue during the stay and I am really glad to hear that Paula sort out all the issues during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narinder Singh General Manager

Martin A. 2. Solo - 16/02/2020 Confirmed reviews ALL
« Well located with a comfortable room for my visit to see a concert in a nearby venue. »

Easy to check in and out and nice food eaten in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN A., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback but it absolutely encourage team to do even better when appreciated with 5 star review. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 15/02/2020 Confirmed reviews ALL
« Good location »

Brilliant check in process, friendly staff. The rooms were just too warm even with the window open

Peter Couples - 14/02/2020 Confirmed reviews ALL
« Centrally located hotel »

Very convenient hotel near New Street Station. The room is a bit smaller than some other IBIS hotels, but acceptable. The staff were very friendly and welcoming. The only downside was that the radiator was noisy, even when it appeared to be switched off. We reported this to the staff when we left.

Steven G. Business - 14/02/2020 Confirmed reviews ALL
« Miserable but well located. »

Drab, filthy and dated. Felt like I was sleeping in a prison cell. Couldn’t wait to check out. Never again would I stay her.

Anonymous Business - 13/02/2020 Confirmed reviews ALL
« Incredibly loud, very basic room for extortionate rates. »

For the price of £140 per night, including breakfast, I would expect to at least get a decent night's sleep. Unfortunately the Ibis Birmingham New Street is location right opposite a night club and I assume this was the bass I could hear and feel in my room until the early hours of the morning. The room itself, albeit being described as standard, was incredibly basic. The room look tired and could benefit from an upgrade to the radiator/air con system as this gurgled throughout the night even after I switched it off, also contributing to my lack of sleep. Upon arrival, there is no reception. I appreciate this is the digital age, but I had to go to the bar to get someone to give me a key. There's no clear instruction to do this on arrival, I just had to ask. For £140 for 1 night, you'd expect to be able to at the minimum be checked in in a timely manor. Breakfast was substandard. This is typical of all budget, franchised hotels though so I won't dwell.

L M. Friends - 12/02/2020 Confirmed reviews ALL
« Good location great staff »

Easy to find location with a good range of restaurants right behind, lovely staff, good beer on tap, rooms were comfortable and well equipped.

Ssmith Friends - 11/02/2020 Confirmed reviews ALL
« A good 5-10 min walk Birmingham New Street »

The hotel was basic, smack bang in the middle of china town so there was noise into the very early hours. Check in was quick and efficient, rooms were basic, but clean.

Susanann C. Solo - 10/02/2020 Confirmed reviews ALL
« Unbearably noisy location »

The hotel is located by a nightclub that booms music until past 4am. The family rooms are situated on the noisiest side. I changed rooms at 3.30am as I couldn’t stand it any longer and even though I was told these were the quiet rooms the music was still loud plus they only had showers and I wanted a bath.

M W. Business - 10/02/2020 Confirmed reviews ALL

Disappointed at the limited menu available on the Sunday evening. Room was ok for 1 but would have been squashed if there were 2 of us. Lovely breakfast.

Sandra N. Friends - 10/02/2020 Confirmed reviews ALL

Room was to hot

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