ibis Birmingham New Street Station Hotel

Very good from the reception moved quickly to the room which was immaculate and beautifully prepared.

booked online came in swiped my debit card and in to my rrom never felt like this before ibis has made it simple to check in and out over all the bed is comfy and had a good night sleep the staff are very freindly and always smilling and happy to assist you in any reqirments i was also given an iphone charger when i ask for it it i cant remmeber the name of the lady but thank you for that extra touch see you soon when in birmingham

The location was perfect, near the train station and bull ring amongst other key locations in Birmingham, all about 10 min walking distance. The value for money was excellent for being in the city centre and I also loved that check out was not at 10 or 11 but 12. So we could have a late night but still have a good bit of time to relax in the morning. To our surprise as we went for valentines we were asked if we would like a valentines room for no extra cost so we thought why not, not knowing what to expect. To our delight the room was beautifully presented with petals, swan shaped towels, balloons, little bottle of rose, lindt d'or and ferrero rocher chocolate. They even left a lovely valentines card making us feel very welcome and made the stay that much more special. Thank you

Lovely and clean, pleasant staff. Pillows in room not comfy though.

I was in after having a bad experience of the room not being cleaned and staff on reception not being able to deal with it but Paula sorted it all

Easy to check in and out and nice food eaten in the restaurant.

Brilliant check in process, friendly staff. The rooms were just too warm even with the window open

Very convenient hotel near New Street Station. The room is a bit smaller than some other IBIS hotels, but acceptable. The staff were very friendly and welcoming. The only downside was that the radiator was noisy, even when it appeared to be switched off. We reported this to the staff when we left.

Drab, filthy and dated. Felt like I was sleeping in a prison cell. Couldn’t wait to check out. Never again would I stay her.

For the price of £140 per night, including breakfast, I would expect to at least get a decent night's sleep. Unfortunately the Ibis Birmingham New Street is location right opposite a night club and I assume this was the bass I could hear and feel in my room until the early hours of the morning. The room itself, albeit being described as standard, was incredibly basic. The room look tired and could benefit from an upgrade to the radiator/air con system as this gurgled throughout the night even after I switched it off, also contributing to my lack of sleep. Upon arrival, there is no reception. I appreciate this is the digital age, but I had to go to the bar to get someone to give me a key. There's no clear instruction to do this on arrival, I just had to ask. For £140 for 1 night, you'd expect to be able to at the minimum be checked in in a timely manor. Breakfast was substandard. This is typical of all budget, franchised hotels though so I won't dwell.

Easy to find location with a good range of restaurants right behind, lovely staff, good beer on tap, rooms were comfortable and well equipped.

The hotel was basic, smack bang in the middle of china town so there was noise into the very early hours. Check in was quick and efficient, rooms were basic, but clean.

The hotel is located by a nightclub that booms music until past 4am. The family rooms are situated on the noisiest side. I changed rooms at 3.30am as I couldn’t stand it any longer and even though I was told these were the quiet rooms the music was still loud plus they only had showers and I wanted a bath.

Disappointed at the limited menu available on the Sunday evening. Room was ok for 1 but would have been squashed if there were 2 of us. Lovely breakfast.

Room was to hot