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Sofitel Algiers Hamma Garden Hotel 5 stars

Customer review rating 4.4/5 6,130 reviews

ALLSAFE approved hotel

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Sofitel Algiers Hamma Garden
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+ 25 Services

Hotel extras

  • Located in the heart of Algiers the White

  • Access to Botanical Garden El-Hamma Jardin d'Essai

  • Breakfast on the terrace.

  • Kids Club

  • Semi-covered pool

Hotel location

Sofitel Algiers Hamma Garden

172 rue Hassiba Benbouali
ALGIERS
ALGERIA
16015 algiers
algeria

Tel: +21321685210

Fax: (+213)21/673142

Check-in from 15h00

Check out up to 12h00

  • METRO :  1 JARDIN D'ESSAI

  • By plane

    HOUARI BOUMEDIENE At 15km / 9 miles - Shuttle free

  • By boat

    PORT ALGER At 5km / 3 miles

  • By car

    AUTOROUTE DE ALG At 0km / 0 miles

  • By car

    AUTOROUTE DE ALV At 5km / 3 miles

  • By train

    AGHA / ALGER At 2km / 1 miles

  • By train

    CASHBAH At 5km / 3 miles

GPS :36.750885, 3.072301

Companies

  • ENCG 5.0 km / 3.0 mi
  • SNPA 3.0 km / 1.0 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 3 Restaurants
  • 3 Bars
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
    • Buffet Additional charge
    • Children
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
Hotel Services And Equipments
  • Hotel informations
    • 333 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 90 non-smoking rooms
    • 8 floors
  • Languages spoken at the hotel
    • French
    • English
    • Arabic
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Disco/Nightclub
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • ALG
    • HOUARI BOUMEDIENE
  • SOFITEL CAR PARK
    • On site
    • 200 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
    • Valet parking
Well-being
  • POOL LOUNGE
    • Outside
    • On site
  • POOL LOUNGE
    • Covered
    • On site
Boutiques/shopping
  • Art gallery
Family
  • Services for children
    • Childrens TV Channels

Your meetings and events

Our 6 sophisticated meeting rooms in Algiers are bathed in natural light. Equipped with the latest in audiovisual technology, they are perfect for seminars of 200 people or small board meetings alike.Whether you're hosting a wedding in Algiers, a banquet, a cocktail party or a business conference, our personalized catering service will help you create a unique event.In the city center w/ a private car park, Sofitel Algiers Hamma Garden is 20 min from the airport & has a business center, fitness room, WIFI & meeting rooms for your conference in Algiers.

Room descriptions and layouts

6 

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • Indoor and Outdoor facilities

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • Slide projector

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All 309 richly furnished rooms and 26 suites, including 1 presidential suite, are fully equipped with A/C, satellite TV, wireless Internet, and the exclusive MyBed. Recently refurbished, the refined decor and soft lighting let you relax in style. All our rooms are equipped with WIFI connection, cable TV and A/C. A bathroom with bathtub, hair dryer, bidet, toilet and telephone.

Our guest reviews for
Sofitel Algiers Hamma Garden

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,130 reviews

TripAdvisor Rating 4.5/5

1,761 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

bad stay

Customer review rating 1.5/5

Zine E. B. Business - 07/10/2021 Confirmed reviews ALL

dear , no heating water machine , no open bottle available , long time waiting for room service

Dear Zine Eddine B., Thank you for taking the time to tell us about your experience at the Sofitel Algiers Hamma Garden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Very good experience

Customer review rating 5.0/5

Mohammad Business - 06/10/2021 Confirmed reviews ALL

It was my pleasure to stay in the hotel with a great clean and so professional team

Monsieur Z., Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Algiers Hamma Garden. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

The only real international 's standard Hotel in Alger

Customer review rating 3.5/5

Massimo L. Business - 03/10/2021 Confirmed reviews ALL

Sofitel is professionaly run ! it is the only real business hotel in Alger, well situated next to Minsitryoes and main office and close to airport

Dear massimo l., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Need improvement

Customer review rating 3.0/5

B. Business - 01/10/2021 Confirmed reviews ALL

It seems that the services at this hotel need to be improved , also the status of the rooms is in a constant degradation . A huge refresh is required in order to meet the class of such hotel.

Dear Mehdi B., Thank you for taking the time to tell us about your experience at the Sofitel Algiers Hamma Garden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Bath tab full of hair

Customer review rating 0.5/5

Alaa A. Business - 27/09/2021 Confirmed reviews ALL

I stayed only one night and i was in a hurry to join a dinner , overall the bath tab was full of hair , and the shampoo bottle was open and half empty Not surprised from such thing like every stay Its just there is no choice , the standard in algeirs is so low that keep sofitel as a must stay due to convenience of location , other than that it can be downgraded to a 3 star hotel anywhere in the world

Dear Alaa A., Thank you for taking the time to tell us about your experience at the Sofitel Algiers Hamma Garden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Pendamie Gateway

Customer review rating 4.5/5

D. Friends - 25/09/2021 Confirmed reviews ALL

Short gateway, close to home but still feels like been far away . Amine and his team were as usual the keystone of the experience. HG hotel remain the wellbeing spot in Algiers.

Dear Yacine D., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

it was amazing

Customer review rating 5.0/5

Anonymous Couples - 17/09/2021 Confirmed reviews ALL

All the things was amazing in sofitel this time

Dear Mohammed hassan H., We very much appreciate your comments regarding your stay at Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Good stay

Customer review rating 5.0/5

Kamel O. Couples - 01/08/2021 Confirmed reviews ALL

It was a very good experience Staff was very kind Especially amine at reception

Dear Kamel O., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louiza AZI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

well located

Customer review rating 3.5/5

Yacine B. Couples - 22/07/2021 Confirmed reviews ALL

good location to the hamma garden the staff is very helpfull very poor breakfast for a 5 star

Dear Yacine b., We appreciate very much your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

I didn’t like it

Customer review rating 0.5/5

Benyahia Families - 28/06/2021 Confirmed reviews ALL

I went with my kids and my husband the only thing that was good the breakfast and the staff of the breakfast only !!!!

Dear bouchra b., Thank you for taking the time to tell us about your experience at the Sofitel Algiers Hamma Garden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LOUIZA AZI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Pleasant stay

Customer review rating 4.0/5

Emidio D. Business - 25/06/2021 Confirmed reviews ALL

Hotel rooms clean and confortable , good service . Food a la carte menu limited. Good breakfast and buffet.

Dear Emidio D., We appreciate very much your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Outstanding Service

Customer review rating 5.0/5

Kenneth L. Business - 11/06/2021 Confirmed reviews ALL

The Sofitel team went above and beyond expectations to provide me and my group with an outstanding experience during our stay.

Dear kenneth L., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Habib Ellah Khedali Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

GOOD stay

Customer review rating 4.5/5

Anonymous Business - 03/06/2021 Confirmed reviews ALL

It's a very nice experience

Madame C., Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Algiers Hamma Garden. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers
Customer review rating 2.5/5

Magnus Solo - 30/05/2021 Confirmed reviews ALL

Hotel was good, but the service at pool area was under all critic bad. Same sometimes with the room service. And strange rules, that no one informed us about when we arrived. We couldnt bring friends to our rooms.

Dear Magnus D., Thank you for taking the time to tell us about your experience at the Sofitel Algiers Hamma Garden. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please be assured that your review will be shared with our head of departments for information and further revision. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best Regards , HABIB ELLAH KHEDALI GUEST RELATIONS Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Business Trip

TripAdvisor rating 5.0/5

Ved_Prakash_Gupt Business - 23/12/2020 TripAdvisor review

Staying at Sofitel - Algiers is always comfortable and special. It was a pleasant return to Algiers after 9months due to COVID and i was welcomed with a nice cake. Hotel staff is very professional and caring. Mr. Said and Mr. Amine did their best to make the stay as much comfortable as possible and ensuring proper sanitization of rooms etc..

Dear MR Ved_Prakash_Gupta, We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

safe stay during coronova Epidemic

TripAdvisor rating 4.0/5

massimoLateano Business - 15/06/2020 TripAdvisor review

Sofitel Alger is definitvely a Professional hotel, they are allowing a number of limited guest, to make use of hotel but fully guaranteeing the safety. Guets are disinfected at the entry, and allowed only to stay in thei room and served meals n the rooms very limited perronnel is allowed to work to reduce riskas and all are using masks and précautions. Few people are running the entire services of hotel , especially Mr Ramses hat is doing professionaly plenty of task. congratulation to Sofitel.

Dear Mr Massimo Lateano, We do appreciate very much your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours ,

Good hotel and great value for money.

TripAdvisor rating 4.0/5

tayomoshood Business - 25/01/2020 TripAdvisor review

Very good hotel. I have stayed there at different over the past 2 years. Great staff from check-in to VIP Lounge and restaurant. I take note of great staff like Amin/Habib/ Habibat @ reception & Said @ VIP

Dear Mr tayomoshood I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our Hotel. Best regards

Business Trip

TripAdvisor rating 4.0/5

Ved_Prakash_Gupt Business - 20/12/2019 TripAdvisor review

Very Comfortable stay, nice staff specially Zola at reception and Amina at the Bar. Tried Italian restaurant, its appalling service is horrible.. Price and taste is not at all worth waiting for that long . Sofitel needs to work on their Buffet and food menu.

Dear Client, Thank you so much for your very kind words that are a great incentive for our entire team. We all hope to have the pleasure of serving you again soon! Yours sincerely,

Missing loyalty points - despite chasing them through the Accor loyalty programme

TripAdvisor rating 1.0/5

Alexander S Business - 20/12/2019 TripAdvisor review

I stay here regularly but each time have to chase to get the loyalty programme points awarded - this time has been harder than ever with a complicated customer support arrangement at Accor's new ALL loyalty scheme and nothing to date from the hotel in awarding the points themselves.

Dear Mr.Alexander, Thank you for bringing this to our attention. We apologize for the inconveniences. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best regards

Review

TripAdvisor rating 3.0/5

Ali G Business - 02/10/2019 TripAdvisor review

I had made my booking through the hotel website and prepaid by the credit card and received confirmation accordingly. At the checkout, I was informed that I must pay, as the prepayment is not shown in the hotel system. Even after I showed them the prepaid confirmation on my computer, they still insisted that the hotel charges must be paid onsite. So, I had to make arrangements to pay cash on the spot, while trying to reach the airport on time before missing my flight. This is a terrible service from a five-star hotel, and needs to be remedied immediately. i also demand an explanation. Dr. Ali Ghalambor

Dear Dr.Ghalambor, It is with particular attention I read your dissatisfaction during your stay. All our Heartists join me to apologize, and ensure that such incidents will not happen again. Indeed, and like my colleague have explined to you that we had a communication problem with our Terminal of Payment this is why we couldn't debit from your credit card before your arrival like we do with a prepayment reservation. However, the satisfaction of our clients is of paramount importance and I hope that in the near future you will allow us an opportunity to demonstrate this. Again, we thank you for taking the trouble to help us to better understand your expectations. Please be assured of our constant commitment to win your regard for our hotels. Yours sincerely,

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