WIFI/Internet Access- Advantage 1
- Advantage 2
- Advantage 3
- Free Wi-Fi and fiber optic connection in rooms and common areas
- Advantage 5
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
- Internet access via Fiber Optics
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Parking
- Private parking lot (Paying)
- Bus/coach parking area
- Well-lit parking
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Pets allowed
- 100% non-smoking hotel
-
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
-
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Reception open 24 hours a day
-
Early check-in/Late check-out
- EARLY CHECK IN FROM 9AM (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying)
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Laundry
- Dry cleaning / Ironing (Paying)
- Laundromat
- Ironing room
- Shoe shine machine
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Boutiques/shopping
- Currency exchange
- Gift shop/newspaper shop
- Porter
Hotel location
30 rue Baudin
Place Charras
92400
courbevoie
france
- LA DEFENSE - BUS 275 : 275, PLACE CHARRAS
- LA DEFENSE - BUS 278 : 278, PLACE CHARRAS
- LA DEFENSE - METRO LIGNE 1 : M 1, LA DEFENSE
- LA DEFENSE - RER A : RER A, LA DEFENSE
- PARIS ORLY At 30km / 19 miles
- PARIS ROISSY CDG At 30km / 19 miles
- COURBEVOIE At 1km / 0 miles
- LA GRANDE ARCHE DE LA DEFENSE At 1.5km / 0.94 miles
GPS : 48.895167, 2.250352
Companies and event centres nearby
Company
Congress centre
Exhibition and convention centre
Exhibition centre
Your meetings and events
Make getting together easier and more pleasurable by using Mercure's know-how to create a unique atmosphere of conviviality and well-being.Our hotel has five meeting rooms for up to 170 people, featuring natural light, video projector, audio facilities and free WIFI.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| EUCALYPTUS | 0 m2 | 3 m | 0 | 0 | 0 | 0 | 0 |
| BAMBOU | 48 m2 | 0 m | 0 | 15 | 20 | 20 | 20 |
| BAOBAB | 52 m2 | 0 m | 20 | 18 | 25 | 25 | 20 |
| TOPAZE | 52 m2 | 0 m | 20 | 18 | 20 | 20 | 20 |
| QWARTZ | 82 m2 | 0 m | 80 | 30 | 80 | 50 | 45 |
| JADE | 85 m2 | 0 m | 85 | 30 | 85 | 50 | 45 |
| SEQUOIA | 92 m2 | 0 m | 90 | 32 | 90 | 60 | 45 |
| JADE + QWARTZ | 167 m2 | 0 m | 0 | 60 | 170 | 100 | 90 |
Our rooms
We offer two types of spacious room: the Standard Room and the Privilege Room - offering a wider range of services.We also have suites for added comfort.
Classic Room with 1 double bed
Room with bed with duvet, flat-screen TV (58 channels), tea & coffee making facilities, safe, bathtub, hairdryer, air conditioning and free WIFI.
Classic Room with twin beds
Room with two beds with duvet, flat-screen TV (58 channels), tea & coffee making facilities, safe, bathtub, hairdryer, air-conditioning and free WIFI.
Classic Room-2 single beds with bathtub
Room equipped with a bed with comforter. Flat screen TV (58 channels), courtesy tray, safe, bathtub, hairdryer and air conditioning. Free WIFI.
Privilege Room with 1 double bed
Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.
Privilege Room with twin beds
Experience our enhanced-comfort room that comes with exclusive top of the range Mercure bedding, an iPhone/iPad docking station, Nespresso machine and other little details to create the best environment for work or relaxation.
Suite with 1 double bed
538 sq. ft. (50 m²) ? separate bedroom and lounge. 1 large bed with duvet and 1 sofa bed. Flat-screen TV, safe, minibar (free drinks), espresso machine ? hot drinks. Bathrobe, slippers and welcome products. Free Wi-Fi Internet.
- 507 rooms
- 100% non-smoking hotel
- 10 rooms for people with reduced mobility
- 4 connecting rooms
- Baby bed
Our restaurants and bars
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Come discover our concept!
Our guest reviews for
Mercure Paris La Defense hotel
100% genuine reviews from our guests
Find out more
Dear Mister M., Following your stay at the Mercure Paris La Défense, I once again apologize for our failure to provide you with a service and a stay that meets your expectations and requirements. It is indeed more than unnormal that we were unable to provide you with water during your stay. It seems that we encountered a technical incident in the boiler room which was resolved as quickly as possible. We sincerley apologize. Rest assured that the incidend is now solved. I hope that you will accept to consider this incident as isolated and I am at your disposal to meet you during your next stay. We assure you of our full mobilization to offer you the best possible service at the Mercure Paris La Defense. Sincerely, Charlotte, Leader experience client.
Dear Guest, I sincerely regret to read your dissatisfaction with the quality of service you had during your stay. The situation that you describe is completely unusual is isolated and I want to clarify that the water cut is now over. Your experience does not in any way reflect the experience we strive to offer our customers on a daily basis. Rest assured that the necessary measures will be taken to ensure that this does not happen again. If we have the chance to welcome you again, plesae contact me before your venue at this adresse and I will ensure the smooth running of your stay ! I again apologize for the inconvenience and hope that you will give us the opportunity to regain your trust. Yours, Charlotte Customer Experience Leader
Dear GUets, We do thank you for your comments following to your stay in Mercure Paris la défense. Your feedback is very helpful and will help us to improve our breakfast service. if you would like explanations on the rates please write to us and we will be happy to provide you with explanations. Hope to see you soon at the Mercure Paris la Défense, I wish you a great day. Charlotte, Guest experience leader
Dear Colin S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the appropriate measures have already been taken and we are sincerely sorry for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.
Dear Guest, Thank you for this constructive feedback as part of our quality approach. I'm sorry to contend that the breakfast was not to your liking but also surprised because we have nice feedback on it. Could you tell me more so that we can progress. Following your comment, we have taken care of the importance of registering the loyalty card. We hope to have the opportunity to satisfy you more during your next visit and we wish you a happy week. Charlotte, Leader experience client.
Dear Mister B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that this experience wa isolated our technical team took immediate action to resolve the situation We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.
Dear Ben B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. We are sorry to read the inconvenience you encountered with your room. When you next come, do not hesitate to tell me your preferences regarding the allocation of your room and I will ensure the smooth running of your stay. I once again apologize for these disappointments and thank you for your compliments on the quality of the breakfast Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.
Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. We Wish you a happy new year ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.
Dear Mister T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm sorry to read that not everyone was kind to you. Friendliness is at the heart of our priorities and I will not fail to remind the teams. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.
Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are so happy you enjoyed your stay with us ! We wish you a happy new year 2020 ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana, Responsable commerciale et expérience client
Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I Stay at your disposal at the following email address : H1… to discuss with you. Your experience is not related to what we want to show you. We hope to see you again ! Sincerely, Tatiana, Responsable Commercial et Expérience client
Dear Mister A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.
Dear Mister C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. We do thank you for your suggestions for the food and beverage department. It is true that we only propose snacks, sandwiches, ice creams and drinks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.
Dear Mister B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.
Dear Mister W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.
Dear Mister S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. A big thank you for this very nice note and for your recommendation! It is a real pleasure for us to read your complete satisfaction. See you soon at the Mercure Paris La Défense Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.
Dear Rob S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that your comments have been shared with the manager of the bar because the service you have received absolutely does not reflect the standard we wish to offer and we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.
Dear Mister K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. We are so happy to have you as a loyal guest. Your compliments make us so happy. See you soon in Mercure Paris La Défense. Sincerely, Charlotte, Leader experience client.
Dear Mister T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.
Bonjour Madame D. Un grand merci pour cette très belle note et pour votre recommandation ! C'est un vrai plaisir pour nous de lire votre entière satisfaction. A bientôt au Mercure Paris La Défense ! Charlotte, Leader experience client.
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate