Novotel London Heathrow Airport - M4 Jct 4 4 stars

Customer review rating (ALL Rating) 4.1/5 71 reviews

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 10 min. drive from Heathrow Airport and 5 min. drive to Stockley Business Park

  • In-house restaurant and Leisure facilities, including gym and indoor heated pool

  • 15 versatile meeting rooms which can hold up to 180 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel London Heathrow Airport - M4 Jct 4

Cherry Lane, West Drayton, junction 4m4
United Kingdom

GPS:51.497383, -0.455642

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts


meeting rooms

From 1 to 180 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  71 reviews

TripAdvisor Rating  4.0/5  3,361 reviews

Do not trust this hotel to honour your booking

TripAdvisor rating 1.0/5

W1122WUmichellej Families - TripAdvisor review

I booked and paid for a room in September 2022. Yes paid for it. In January 2023, two weeks before my booking date, they cancelled my reservation. No reason given. Tried to enquire why, no response. WHAT A JOKE !

An open sewer

TripAdvisor rating 1.0/5

436basilc Business - TripAdvisor review

It’s true, an open sewer would be more welcoming and hospitable. Clearly something underhand going on at this establishment. Signed at the roundabout as having a Restaurant and only after paying are you greeted by some low intellect individual who can only just string together “restaurant closed”. AVOID, at all costs.


TripAdvisor rating 1.0/5

E4080ZGjessem Families - TripAdvisor review

I went to checkin to the hotel with my confirmation number. I was told that my confirmation number and name was not in the system and that the hotel was even closed to the general public? I had just booked the hotel a week earlier. When I came back home and disputed the charge with my credit card company, I was told that when the hotel was contacted by the credit card company the hotel said that I stayed at the hotel? This place is a SCAM. London has plenty of nice places, this is not one of them!

Quarantine stay

TripAdvisor rating 5.0/5

Pjanghu Business - TripAdvisor review

One of the best stay . Team looked after my sister requirements very well. Team was always attentive. They remember to celebrate my birthday and made sure we get small piece of cake. In those circumstances if was really good gesture from the hotel and team.

One of the best hotel ever!

TripAdvisor rating 5.0/5

MJB1208 Families - TripAdvisor review

Great response time! Excellent service and friendly staff! Will definitely recommend to my family and friends❤️ Found me different options within our budget and answer all my questions and concerns. Really feel they went above and beyond!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 43 reviews 8/10 Location
  • 116 reviews 6.7/10 Room
  • 203 reviews 8.8/10 Service
  • 68 reviews 6/10 Cleanliness
  • 43 reviews 5.8/10 Comfort
  • 35 reviews 7.3/10 Breakfast
  • 34 reviews 5.6/10 Amenities
  • 29 reviews 4.7/10 Value

Powered by Trustyou