Novotel London Heathrow Airport - M4 Jct 4 Hotel 4 stars

Name: Novotel London Heathrow Airport - M4 Jct 4
Address: HEATHROW, UB7 9HJ, UNITED KINGDOM
Telephone: (+44)01895431431
Rating: 4.2

Customer review rating 4.2/5 11,704 reviews

ALLSAFE approved hotel

Novotel London Heathrow Airport - M4 Jct 4

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+ 24 Services

Your loyalty is rewarded

Novotel London Heathrow Airport - M4 Jct 4 Hotel

Hotel that makes every moment matter

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Chander Kaushik, Hotel Manager

The 4-star Novotel London Heathrow Airport - M4 Jct 4 Hotel is the ideal base for business and leisure guests. Just a short drive away from Heathrow International Airport, the hotel is also conveniently located near Windsor Castle, LEGOLAND and Stockley Business Park. Guests can choose from 178 superior, executive and suite rooms, all of which are thoughtfully decorated with style and comfort in mind. Enjoy the luxury of our indoor heated pool and gym, and ensure your travels are stress-free.

The hotel is complemented by a Brasserie-style restaurant which features a range of local and international cuisine. Those looking to unwind further can relax with a drink from our in-house bar. Our Hotel offers a great selection of meeting rooms with high-quality facilities for up to 180 guests. Whether it's for a conference, business meeting, a birthday party, Christmas party or a wedding, you're sure to have a memorable day with Novotel.

Hotel extras

An ALLSAFE Clifton certified hotel
10 min. drive from Heathrow Airport and 5 min. drive to Stockley Business Park
Hoppa Bus shuttle service can take hotel guests to and from the airport
In-house restaurant and Leisure facilities, including gym and indoor heated pool
15 versatile meeting rooms which can hold up to 180 people

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Private outdoor parking (Paying) Car park is charged at £12 overnight.
- Bus/coach parking area (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Airport shuttlePaying
- LONDON GATWICK (Paying)
- LONDON HEATHROW (Paying)
- LONDON STANSTED (Paying)
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Polish
- Russian
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Dry cleaning / Ironing
Boutiques/shopping
- Cash machine
- Currency exchange

Indoor heated pool
Fitness centre
Other sports activities
- Billiards/Snooker (Paying) (Nearby)
- Football (Nearby)

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

15 meeting room(s)
Web Corner on a Mac
Business center with support staff
Copy/print service available

Hotel location

Novotel London Heathrow Airport - M4 Jct 4

Cherry Lane
West Drayton
junction 4m4
UB7 9HJ
heathrow
united kingdom

Tel: +4401895431431

Fax: (+44)1895/431221

Contact email :

Check-in from 14h00

Check out up to 12h00

H51 : H51 HEATHROW T 4&5 (Paying)
HEATHROW HOPPA : H 1 HEATHROW T 123 (Paying)
UXBRIDGE - HOUNSLOW : 222 UXBRIDGE/HOUNSLOW (Paying)
PICCADILLY LINE : Picadilly Line HEATHROW Terminals 1, 2 & 3

By plane
LONDON CITY AIRPORT At 35km / 21.88 miles
By plane
LONDON GATWICK At 100km / 62.5 miles - Shuttle paying
By plane
LONDON HEATHROW At 1.53km / 0.95 miles - Shuttle paying
By plane
LONDON STANSTED At 150km / 93.75 miles - Shuttle paying
By boat
NEWHAVEN At 150km / 93.75 miles
By boat
SOUTHAMPTON At 100km / 62.5 miles
By helicopter
NORTHOLT At 13km / 8.13 miles
By car
MOTORWAY 25 At 5km / 3.13 miles
By car
MOTORWAY 4 At 1km / 0.63 miles
By train
HAYES & HARLINGTON At 5km / 3.13 miles
By train
WEST DRAYTON At 2km / 1.25 miles

GPS :51.497383, -0.455642

BECHTEL 18.18 km / 11.3 mi
BRITISH TELECOM (BT) 4.83 km / 3.0 mi
CORVU 1.61 km / 1.0 mi
ESSELTE 4.83 km / 3.0 mi
FUJITSU 5.63 km / 3.5 mi
GLAXO SMITH KLINE 16.09 km / 10.0 mi
GLAXOWELLCOME 5.0 km / 3.13 mi
HEINZ 5.0 km / 3.13 mi
IBM 5.0 km / 3.13 mi
MANPOWER 6.11 km / 3.8 mi
MATSUSHITA 1.61 km / 1.0 mi
MERCK PHARMACEUTICALS 5.63 km / 3.5 mi
PANASONIC 1.61 km / 1.0 mi
SHARPE ELECTRONIC 3.22 km / 2.0 mi
SHELL 0.1 km / 0.06 mi
WILKINSON 5.63 km / 3.5 mi

Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 180

attendees

Configuration is not available for these requirements

- Height 2 m
- Theatre style 16 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 12 participants
- Classroom style 8 participants
- Banquet 10 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 16 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 12 participants
- Classroom style 8 participants
- Banquet 10 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 8 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 30 participants
- U-shaped Room 12 participants
- Board-room 16 participants
- Classroom style 20 participants
- Banquet 21 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 18 participants
- Board-room 12 participants
- Classroom style 32 participants
- Banquet 21 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 18 participants
- Board-room 12 participants
- Classroom style 24 participants
- Banquet 21 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 32 participants
- U-shaped Room 20 participants
- Board-room 16 participants
- Classroom style 24 participants
- Banquet 28 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 20 participants
- Board-room 16 participants
- Classroom style 30 participants
- Banquet 35 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 22 participants
- Board-room 16 participants
- Classroom style 30 participants
- Banquet 35 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 26 participants
- Board-room 20 participants
- Classroom style 40 participants
- Banquet 42 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 80 participants
- U-shaped Room 36 participants
- Board-room 24 participants
- Classroom style 40 participants
- Banquet 42 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 80 participants
- U-shaped Room 36 participants
- Board-room 24 participants
- Classroom style 40 participants
- Banquet 49 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 120 participants
- U-shaped Room 58 participants
- Board-room 40 participants
- Classroom style 60 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 120 participants
- U-shaped Room 58 participants
- Board-room 40 participants
- Classroom style 60 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.7 m
- Theatre style 180 participants
- U-shaped Room 75 participants
- Board-room 60 participants
- Classroom style 140 participants
- Banquet 120 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Berlin	23 m²	2 m	16 participants	Configuration is not available for this hotel	12 participants	8 participants	10 participants
Zurich	23 m²	2 m	16 participants	Configuration is not available for this hotel	12 participants	8 participants	10 participants
Belfast	25 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	8 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
London 3	39 m²	2 m	30 participants	12 participants	16 participants	20 participants	21 participants
Paris	39 m²	3 m	30 participants	18 participants	12 participants	32 participants	21 participants
Elements private dining	42 m²	2 m	40 participants	18 participants	12 participants	24 participants	21 participants
Zurich & berlin	46 m²	2 m	32 participants	20 participants	16 participants	24 participants	28 participants
London 1	79 m²	2 m	60 participants	20 participants	16 participants	30 participants	35 participants
London 2 -3	79 m²	2 m	60 participants	22 participants	16 participants	30 participants	35 participants
London 4	79 m²	2 m	60 participants	26 participants	20 participants	40 participants	42 participants
London 1-2	118 m²	2 m	80 participants	36 participants	24 participants	40 participants	42 participants
London 3-4	118 m²	2 m	80 participants	36 participants	24 participants	40 participants	49 participants
London 1-2-3	158 m²	2 m	120 participants	58 participants	40 participants	60 participants	60 participants
London 2-3-4	158 m²	2 m	120 participants	58 participants	40 participants	60 participants	60 participants
London suite	230 m²	2.7 m	180 participants	75 participants	60 participants	140 participants	120 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Flipchart
Meeting room
Audio and video equipment
Lectern
Day light
WIFI access
Syndicate rooms
Airconditioned meeting room
Video equipment
High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with Queen bed + convertible Sofa

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Superior Room with 2 single beds

Max. number of persons: 2

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Executive Room with 1 queen-size bed and sofa

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

An essential travel stay

Margaridarauj0 15/01/2021 TripAdvisor review

We had a great stay due to the circumstances we are currently in this pandemic. We had to stay 3 days at the Novotel to wait to fly out of the UK. The room had an okay layout, I was sharing with my friends and felt that we all had our privacy when needed. The main thing that bothered me was the some shady stains on the wall. Everything else was clean in the room. My stay was great because of Corina, she is absolutely amazing and I can only wish her the best for her future. She was helpful, friendly and super quick with any of our requests. I would come back if I needed to stay overnight in Heathrow knowing that Corina was there and could say hi to a friendly face again! Value for money is there as it was quite cheap. I think my overall score would have been higher if I had visit the Hotel when all the facilities were open. This score is based on the fact that we are in a middle of a pandemic and the room itself did not have the best walls, carpet stains and tv (only two channels).

Great Venue, Great Service as usual, Notwithstanding UK Government's Epileptic lockdown policies

Dele Business - 17/12/2020 Confirmed reviews ALL

Novotel Heathrow M4/Junction 4 did not disappoint. The front desk staff was super friendly and still managed to be highly efficient in spite of the several necessary limitations imposed because of coronavirus pandemic. Thank you guys for hanging in there and still providing us an A Class service. Hope things get better for your business and you recover from all the coronavirus lockdown induced losses early in 2021. Bravo!

Dear DELE W., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Very good

Nick O. Business - 16/12/2020 Confirmed reviews ALL

Everything was much easier than expected with the Covid regulations and all the staff were very welcoming

Dear NICHOLAS O., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Well located and parking for airport

Peter S. Solo - 15/12/2020 Confirmed reviews ALL

Great friendly staff

Dear PETER S., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Good Stay and well located

Patricia O. Solo - 15/12/2020 Confirmed reviews ALL

It was excellent, calm quiet, clean, that I needed the most.

Dear PATRICIA O., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Enjoyed our stay here

Hayley Families - 13/12/2020 Confirmed reviews ALL

Great hotel my daughter enjoyed the swimming pool as did i also the breakfast was fantastic staff where

Dear HAYLEY J., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Good stay

David G. Families - 12/12/2020 Confirmed reviews ALL

Booked in late but still received a good welcome

Dear DAVID G., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Very Good Stay for One Night

Katy M. Couples - 09/12/2020 Confirmed reviews ALL

Very comfortable one-night stay before an international flight. Food was also surprisingly good! Only down side was no outlet to charge my phone on my side of the bed!

Dear KATHERINE M., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

a very good stay

Lynden Business - 07/12/2020 Confirmed reviews ALL

A pleasant restful stay

Dear LYNDEN A., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Helpful staff, tired hotel

Jennifer Business - 28/11/2020 Confirmed reviews ALL

My stay was fine. The staff were extremely helpful. The hotel is looking a little tired and run down- carpets are stained and decor could do with an update

Excellent in pretty much all aspects.

Dwight G. Business - 21/11/2020 Confirmed reviews ALL

A business stay but I'd stay for pleasure without question. It's actually one of the nicest hotels I've stayed in. Exceeds anything from the Hilton or Holiday in Groups. Room was VERY nice and tidy, if a touch clinical. Staff were very polite and first class. Didn't get to sample any services due to COVID.

Dear DWIGHT G., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Great staff

Amanda Business - 17/11/2020 Confirmed reviews ALL

Rooms could do with a new carpet and a bit of an upgrade but my reason for a top score was due to one of your members of staff. Januario was amazing he was so friendly and helpful welcoming on arrival to me and really assisted me with an issue i had. Customer service to this level of standard is rare in the current circumstances but Januario was brilliant thank you for all your help

Dear AMANDA SLATER, We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Wonderful stay

D P. Families - 09/11/2020 Confirmed reviews ALL

We had a wonderful stay at the Novotel, it was my daughters birthday and the staff made such a great effort it was wonderful! They gave her a present on arrival at the reception desk and some sweets and gave them a chance to pick out some colouring etc In our room they had left a banner, balloons and cake it was such a lovely touch. We enjoyed the swimming pool and breakfast and staff were attentive, friendly and helpful. Would not hesitate to return.

Dear Divneet P., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Excellent staff members

Z. Families - 06/11/2020 Confirmed reviews ALL

100 per cent go back

Dear MUHAMUD Z., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Well located

Anonymous Business - 06/11/2020 Confirmed reviews ALL

Good location and helpful staff needs to state more clearly that it is paid parking

Dear NATASHA T., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Nice stay but no 24 hour room service like stated.

lisa340d0nnell 05/11/2020 TripAdvisor review

Food was nice pool was nice. However wanted to order room service for food after 11pm to be told they they didn't want to turn the ive back in and there was only one member of staff on duty so he could not cook and watch reception at the same time. So had to order food which took over 1 and half hours to come as it was a Sunday. But over all a great stay.

Dear lisa340d0nnell, Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do have full room service menu available until 23:30hrs, limited room service menu thereafter. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira

Good stay

Anonymous Families - 04/11/2020 Confirmed reviews ALL

The hotel was easy to find off the motorway and ideally located for us. Our greeting in reception was fab, really welcoming, friendly and helpful. The receptionist was also really great with my 4 year old. I love how novotel treat families/children, no matter which hotel I have stayed in this has been the case.

Dear GEMMA MRS W., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Excellent staff

Louise Solo - 04/11/2020 Confirmed reviews ALL

I stayed one night only. The staff were very helpful. Unfortunately the lounge in the bar area was quite dirty and unattractive. Other chairs and tables were fine. I used the pool which was lovely though I had to ask for towels as there were none in the designated area.

Dear LOUISE M., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Short Stay but nice

Alan T. Business - 03/11/2020 Confirmed reviews ALL

Only short stay as I had to be on the road the next morning.

Dear ALAN T., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Great stay

Anonymous Families - 02/11/2020 Confirmed reviews ALL

We booked this on a last minute basis to get away with the kids for a night . We was really happy with the hotel clean room and the swimming pool was a good size

Dear LAURA M., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

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Novotel London Heathrow Airport - M4 Jct 4 Hotel 4 stars

Hotel extras

Hotel location

Novotel London Heathrow Airport - M4 Jct 4

Your meetings and events

Our accommodation(s)

Superior Room with Queen bed + convertible Sofa

Superior Room with 2 single beds

Executive Room with 1 queen-size bed and sofa

Junior Suite with Queen size bed and sofa

Our restaurants and bars

RESTAURANT

BAR

Our guest reviews for
Novotel London Heathrow Airport - M4 Jct 4

Our other hotels nearby

Mercure London Heathrow Hotel

ibis Styles London Heathrow Airport Hotel

Novotel London Heathrow Airport T1 T2 and T3 Hotel

ibis London Heathrow Airport Hotel

Novotel London Heathrow Airport - M4 Jct 4 Hotel 4 stars

Hotel extras

Hotel location

Novotel London Heathrow Airport - M4 Jct 4

Companies

Congress centre

Exhibition centre

Your meetings and events

General equipment

Business services in the hotel

Our accommodation(s)

Superior Room with Queen bed + convertible Sofa

Superior Room with 2 single beds

Executive Room with 1 queen-size bed and sofa

Junior Suite with Queen size bed and sofa

Our restaurants and bars

RESTAURANT

BAR

Our guest reviews for Novotel London Heathrow Airport - M4 Jct 4

Our other hotels nearby

Mercure London Heathrow Hotel

ibis Styles London Heathrow Airport Hotel

Novotel London Heathrow Airport T1 T2 and T3 Hotel

ibis London Heathrow Airport Hotel

Our guest reviews for
Novotel London Heathrow Airport - M4 Jct 4