Novotel London Heathrow Airport - M4 Jct 4 Hotel 4 stars

Name: Novotel London Heathrow Airport - M4 Jct 4
Address: HEATHROW, UB7 9HJ, UNITED KINGDOM
Telephone: (+44)07943516456
Rating: 4.2

Customer review rating 4.2/5 11,721 reviews

ALLSAFE approved hotel

Your loyalty is rewarded

Novotel London Heathrow Airport - M4 Jct 4

See on a map

+ 24 Services

Novotel London Heathrow Airport - M4 Jct 4 Hotel

Hotel that makes every moment matter

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Chander Kaushik, Hotel Manager

The 4-star Novotel London Heathrow Airport - M4 Jct 4 Hotel is the ideal base for business and leisure guests. Just a short drive away from Heathrow International Airport, the hotel is also conveniently located near Windsor Castle, LEGOLAND and Stockley Business Park. Guests can choose from 178 superior, executive and suite rooms, all of which are thoughtfully decorated with style and comfort in mind. Enjoy the luxury of our indoor heated pool and gym, and ensure your travels are stress-free.

The hotel is complemented by a Brasserie-style restaurant which features a range of local and international cuisine. Those looking to unwind further can relax with a drink from our in-house bar. Our Hotel offers a great selection of meeting rooms with high-quality facilities for up to 180 guests. Whether it's for a conference, business meeting, a birthday party, Christmas party or a wedding, you're sure to have a memorable day with Novotel.

Hotel extras

An ALLSAFE Clifton certified hotel
10 min. drive from Heathrow Airport and 5 min. drive to Stockley Business Park
Hoppa Bus shuttle service can take hotel guests to and from the airport
In-house restaurant and Leisure facilities, including gym and indoor heated pool
15 versatile meeting rooms which can hold up to 180 people

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Private outdoor parking (Paying) Car park is charged at £12 overnight.
- Bus/coach parking area (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Airport shuttlePaying
- LONDON GATWICK (Paying)
- LONDON HEATHROW (Paying)
- LONDON STANSTED (Paying)
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Polish
- Russian
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Dry cleaning / Ironing
Boutiques/shopping
- Cash machine
- Currency exchange

Indoor heated pool
Fitness centre
Other sports activities
- Billiards/Snooker (Paying) (nearby)
- Football (nearby)

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

15 Meeting room(s)
Web Corner on a Mac
Business center with support staff
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Airport shuttle
Restaurant
Accessibility for people with reduced mobility
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Late Checkout
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi
- High Speed internet (Extra)
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
- Late Checkout
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access(Extra)
- High Speed WiFi
- High Speed internet (Extra)
- WiFi at the hotel
- WiFi in the communal areas

1 Bar(s)
1 Restaurant(s)
Buffet (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Breakfast(Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals

Spa - Gym
Covered

Spa - Gym
Swimming pool - Indoor heated pool

Covered

- Children's library
- Play area
- Video game area

Services for children
- Children's library
- Play area
- Video game area

8 Meeting room(s)
Business center with support staff

8 Meeting room(s)
Business centre

Business center with support staff

Football

Sports activities

Football

- LGW (Extra)
- LHR (Extra)
- LONDON GATWICK (Extra)
- LONDON HEATHROW (Extra)
- LONDON STANSTED (Extra)
- STN (Extra)
- 178 rooms
- 3 floors
- 34 connecting rooms
- 34 family rooms
- 5 rooms for people with reduced mobility
- English
- French
- German
- Italian
- Polish
- Russian
- Spanish
- 100% non-smoking hotel
- Air Conditioning
- Currency exchange
- Safe deposit box at reception

Airport shuttle(Extra)
- LGW (Extra)
- LHR (Extra)
- LONDON GATWICK (Extra)
- LONDON HEATHROW (Extra)
- LONDON STANSTED (Extra)
- STN (Extra)
Hotel informations
- 178 rooms
- 3 floors
- 34 connecting rooms
- 34 family rooms
- 5 rooms for people with reduced mobility
Languages spoken at the hotel
- English
- French
- German
- Italian
- Polish
- Russian
- Spanish
Service And Equipment
- 100% non-smoking hotel
- Air Conditioning
Services available at reception
- Currency exchange
- Safe deposit box at reception

Hotel location

Novotel London Heathrow Airport - M4 Jct 4

Cherry Lane
West Drayton
junction 4m4
UB7 9HJ heathrow
united kingdom

Tel: +4407943516456

Fax: (+44)1895/431221

Contact email :

Check-in from 14h00

Check out up to 12h00

H51 : H51 HEATHROW T 4&5 (Paying)
HEATHROW HOPPA : H 1 HEATHROW T 123 (Paying)
UXBRIDGE - HOUNSLOW : 222 UXBRIDGE/HOUNSLOW (Paying)
PICCADILLY LINE : Picadilly Line HEATHROW Terminals 1, 2 & 3

By plane
LONDON CITY AIRPORT At 35km / 21.88 miles
By plane
LONDON GATWICK At 100km / 62.5 miles - Shuttle paying
By plane
LONDON HEATHROW At 1.53km / 0.95 miles - Shuttle paying
By plane
LONDON STANSTED At 150km / 93.75 miles - Shuttle paying
By boat
NEWHAVEN At 150km / 93.75 miles
By boat
SOUTHAMPTON At 100km / 62.5 miles
By helicopter
NORTHOLT At 13km / 8.13 miles
By car
MOTORWAY 25 At 5km / 3.13 miles
By car
MOTORWAY 4 At 1km / 0.63 miles
By train
HAYES & HARLINGTON At 5km / 3.13 miles
By train
WEST DRAYTON At 2km / 1.25 miles

GPS :51.497383, -0.455642

Companies
Congress centre
Exhibition centre

BECHTEL 18.18 km / 11.3 mi
BRITISH TELECOM (BT) 4.83 km / 3.0 mi
CORVU 1.61 km / 1.0 mi
ESSELTE 4.83 km / 3.0 mi
FUJITSU 5.63 km / 3.5 mi
GLAXO SMITH KLINE 16.09 km / 10.0 mi
GLAXOWELLCOME 5.0 km / 3.13 mi
HEINZ 5.0 km / 3.13 mi
IBM 5.0 km / 3.13 mi
MANPOWER 6.11 km / 3.8 mi
MATSUSHITA 1.61 km / 1.0 mi
MERCK PHARMACEUTICALS 5.63 km / 3.5 mi
PANASONIC 1.61 km / 1.0 mi
SHARPE ELECTRONIC 3.22 km / 2.0 mi
SHELL 0.1 km / 0.06 mi
WILKINSON 5.63 km / 3.5 mi

Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 180

attendees

Configuration is not available for these requirements

- Height 2 m
- Theatre style 16 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 12 participants
- Classroom style 8 participants
- Banquet 10 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 16 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 12 participants
- Classroom style 8 participants
- Banquet 10 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 8 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 30 participants
- U-shaped Room 12 participants
- Board-room 16 participants
- Classroom style 20 participants
- Banquet 21 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 18 participants
- Board-room 12 participants
- Classroom style 32 participants
- Banquet 21 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 18 participants
- Board-room 12 participants
- Classroom style 24 participants
- Banquet 21 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 32 participants
- U-shaped Room 20 participants
- Board-room 16 participants
- Classroom style 24 participants
- Banquet 28 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 20 participants
- Board-room 16 participants
- Classroom style 30 participants
- Banquet 35 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 22 participants
- Board-room 16 participants
- Classroom style 30 participants
- Banquet 35 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 26 participants
- Board-room 20 participants
- Classroom style 40 participants
- Banquet 42 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 80 participants
- U-shaped Room 36 participants
- Board-room 24 participants
- Classroom style 40 participants
- Banquet 42 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 80 participants
- U-shaped Room 36 participants
- Board-room 24 participants
- Classroom style 40 participants
- Banquet 49 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 120 participants
- U-shaped Room 58 participants
- Board-room 40 participants
- Classroom style 60 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 120 participants
- U-shaped Room 58 participants
- Board-room 40 participants
- Classroom style 60 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.7 m
- Theatre style 180 participants
- U-shaped Room 75 participants
- Board-room 60 participants
- Classroom style 140 participants
- Banquet 120 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Berlin	23 m²	2 m	16 participants	Configuration is not available for this hotel	12 participants	8 participants	10 participants
Zurich	23 m²	2 m	16 participants	Configuration is not available for this hotel	12 participants	8 participants	10 participants
Belfast	25 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	8 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
London 3	39 m²	2 m	30 participants	12 participants	16 participants	20 participants	21 participants
Paris	39 m²	3 m	30 participants	18 participants	12 participants	32 participants	21 participants
Elements private dining	42 m²	2 m	40 participants	18 participants	12 participants	24 participants	21 participants
Zurich & berlin	46 m²	2 m	32 participants	20 participants	16 participants	24 participants	28 participants
London 1	79 m²	2 m	60 participants	20 participants	16 participants	30 participants	35 participants
London 2 -3	79 m²	2 m	60 participants	22 participants	16 participants	30 participants	35 participants
London 4	79 m²	2 m	60 participants	26 participants	20 participants	40 participants	42 participants
London 1-2	118 m²	2 m	80 participants	36 participants	24 participants	40 participants	42 participants
London 3-4	118 m²	2 m	80 participants	36 participants	24 participants	40 participants	49 participants
London 1-2-3	158 m²	2 m	120 participants	58 participants	40 participants	60 participants	60 participants
London 2-3-4	158 m²	2 m	120 participants	58 participants	40 participants	60 participants	60 participants
London suite	230 m²	2.7 m	180 participants	75 participants	60 participants	140 participants	120 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

General equipment
Business services in the hotel

Screen
Flipchart
Meeting room
Audio and video equipment
Lectern
Day light
WIFI access
Syndicate rooms
Airconditioned meeting room
Video equipment
High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Rooms (3)
Suite (1)

Superior Room with Queen bed + convertible Sofa

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Superior Room with 2 single beds

Max. number of persons: 2

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Executive Room with 1 queen-size bed and sofa

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Fantastic stay!

P. Business - 28/03/2021 Confirmed reviews ALL

I have been staying with Novotel Heathrow M4J4 for more than 6 years now . We visit London every month for business and training purpose. Due to lockdown we all missed the travel to London . Recently I had to be at Heathrow for my professional training course ,so booked Novotel but could not get booking for our favourite Suite, which we always stay! Thanks to Corina - the manager who spotted that I did not get our usual Suite .She was kind enough to call me for the same and when she learnt that the system was not making Suite available for online booking ,she did it manually and got us Suite. Many thanks to Corina , Janaruo, Ruksana and Chef for making the stay a fantastic stay. I will be definitely coming back next month

Dear KADAM P., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Peter M. Business - 22/03/2021 Confirmed reviews ALL

Slightly disappointing.

Dear PETER M., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Nice hotel

Arthur Business - 13/03/2021 Confirmed reviews ALL

Nice hotel but this time was different due to COVID-19. No restaurant or bar open.

Dear ARTHUR C., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

OK stay

Martin Business - 11/03/2021 Confirmed reviews ALL

Room was fine, clean and tidy as usual. Shower a disappointment though - really low power, leaking from many places and black bits coming out of the head. Room 204 if you want to look at it.

Dear MARTIN L., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Safe stay

Antony Couples - 10/03/2021 Confirmed reviews ALL

Very happy with the level of safety measures implemented and social distancing - especially the breakfast that was prepared. Staff were especially helpful and accommodating - thank you Arabella and team!

Dear ANTONY SLINN, We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Poor stay

Denise H. Business - 06/03/2021 Confirmed reviews ALL

Very poor. Ordered room service which arrived 55 mins later rather than 20-25 mins as advised via text message. This was cold to lukewarm at best as covered in cling film rather than heat retaining cover. No hot water in my room reported as I left hotel 0700when returned later that evening still not fixed. Apparently it had been turned off to that room/part of hotel. Finally came through approx 45 mins later. COVID rule signage poor and most other guests walking around without a mask. Only reason not given a 1 was that lady on reception was very understanding and handled complaints well.

Dear DENISE H., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Good service in reduced operations in covid

Chris. S. Solo - 03/03/2021 Confirmed reviews ALL

Hotel was operating at reduced capacity, staff and facilities. However the front desk were very courteous and concerned for our safety and comfort. To order food via WhatsApp was very efficient.

Dear CHRISTOPHER B., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Good

Anonymous Business - 26/02/2021 Confirmed reviews ALL

No one was on the check in desk. So me and someone else were waiting albeit 5-10mins but we shouldn’t have to wait. It should be manned 24-7. This was at 4pm on a Friday. Room good but abit outdated and needed modernising.

Close to Heathrow

Anonymous Families - 14/02/2021 Confirmed reviews ALL

Convenient to Heathrow

Dear ESTHER P., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Great staff

Zayn Business - 06/02/2021 Confirmed reviews ALL

Easy process, comfortable and well managed today

Dear ZAYN A., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Gone downhill

Hassan A. Business - 06/02/2021 Confirmed reviews ALL

I stay here regularly for business. I stayed there yesterday and wow it was like hostel. I swear I was put on a floor with ppl being housed. They were smoking in the hallways and rooms, there was fag buts and also food all over the floors. The alarms went of several times and constant noise all night. I’m never staying here again!

Good stay

Jan B. Business - 24/01/2021 Confirmed reviews ALL

Although,I had a very stressful day on the day of arrival I was made welcome. Had a lovely chicken tika masala , together with a large glass of wine. The room was very clean. Would definitely stay there again.

Dear JANICE B., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

A stay during the pandemic

Margarida Friends - 18/01/2021 Confirmed reviews ALL

It was an average stay. Corina was the highlight of our stay as she was absolutely incredible with us. The other staff after her was just not very present or as welcoming.

Dear MARGARIDA A., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will share your compliments with Corina. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

An essential travel stay

Margaridarauj0 15/01/2021 TripAdvisor review

We had a great stay due to the circumstances we are currently in this pandemic. We had to stay 3 days at the Novotel to wait to fly out of the UK. The room had an okay layout, I was sharing with my friends and felt that we all had our privacy when needed. The main thing that bothered me was the some shady stains on the wall. Everything else was clean in the room. My stay was great because of Corina, she is absolutely amazing and I can only wish her the best for her future. She was helpful, friendly and super quick with any of our requests. I would come back if I needed to stay overnight in Heathrow knowing that Corina was there and could say hi to a friendly face again! Value for money is there as it was quite cheap. I think my overall score would have been higher if I had visit the Hotel when all the facilities were open. This score is based on the fact that we are in a middle of a pandemic and the room itself did not have the best walls, carpet stains and tv (only two channels).

Great Venue, Great Service as usual, Notwithstanding UK Government's Epileptic lockdown policies

Dele Business - 17/12/2020 Confirmed reviews ALL

Novotel Heathrow M4/Junction 4 did not disappoint. The front desk staff was super friendly and still managed to be highly efficient in spite of the several necessary limitations imposed because of coronavirus pandemic. Thank you guys for hanging in there and still providing us an A Class service. Hope things get better for your business and you recover from all the coronavirus lockdown induced losses early in 2021. Bravo!

Dear DELE W., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Very good

Nick O. Business - 16/12/2020 Confirmed reviews ALL

Everything was much easier than expected with the Covid regulations and all the staff were very welcoming

Dear NICHOLAS O., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Well located and parking for airport

Peter S. Solo - 15/12/2020 Confirmed reviews ALL

Great friendly staff

Dear PETER S., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Good Stay and well located

Patricia O. Solo - 15/12/2020 Confirmed reviews ALL

It was excellent, calm quiet, clean, that I needed the most.

Dear PATRICIA O., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Enjoyed our stay here

Hayley Families - 13/12/2020 Confirmed reviews ALL

Great hotel my daughter enjoyed the swimming pool as did i also the breakfast was fantastic staff where

Dear HAYLEY J., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Good stay

David G. Families - 12/12/2020 Confirmed reviews ALL

Booked in late but still received a good welcome

Dear DAVID G., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

Mercure London Heathrow Hotel
4 stars
At 1.8 km
ibis Styles London Heathrow Airport Hotel
3 stars
At 1.8 km
Novotel London Heathrow Airport T1 T2 and T3 Hotel
4 stars
At 1.9 km
ibis London Heathrow Airport Hotel
3 stars
At 2.5 km

Novotel London Heathrow Airport - M4 Jct 4 Hotel 4 stars

Hotel extras

Hotel location

Novotel London Heathrow Airport - M4 Jct 4

Your meetings and events

Our accommodation(s)

Superior Room with Queen bed + convertible Sofa

Superior Room with 2 single beds

Executive Room with 1 queen-size bed and sofa

Junior Suite with Queen size bed and sofa

Our restaurants and bars

RESTAURANT

BAR

Our guest reviews for
Novotel London Heathrow Airport - M4 Jct 4

Our other hotels nearby

Mercure London Heathrow Hotel

ibis Styles London Heathrow Airport Hotel

Novotel London Heathrow Airport T1 T2 and T3 Hotel

ibis London Heathrow Airport Hotel

Novotel London Heathrow Airport - M4 Jct 4 Hotel 4 stars

Hotel extras

Hotel location

Novotel London Heathrow Airport - M4 Jct 4

Companies

Congress centre

Exhibition centre

Your meetings and events

General equipment

Business services in the hotel

Our accommodation(s)

Superior Room with Queen bed + convertible Sofa

Superior Room with 2 single beds

Executive Room with 1 queen-size bed and sofa

Junior Suite with Queen size bed and sofa

Our restaurants and bars

RESTAURANT

BAR

Our guest reviews for Novotel London Heathrow Airport - M4 Jct 4

Our other hotels nearby

Mercure London Heathrow Hotel

ibis Styles London Heathrow Airport Hotel

Novotel London Heathrow Airport T1 T2 and T3 Hotel

ibis London Heathrow Airport Hotel

Our guest reviews for
Novotel London Heathrow Airport - M4 Jct 4