Hotel - ibis Nanterre la Defense
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Nanterre la Defense Hotel

3.5/5 379 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Dear customers, Due to renovations in our dining areas, the breakfast service will be provided in our lounges until 09/30 inclusive. Thank you for your understanding.

Hotel location

Companies and event centres nearby

Company

CGEA0.03 km / 0.02 mi FAURECIA0.1 km / 0.06 mi TARKETT SAS0.03 km / 0.02 mi
EMC20.03 km / 0.02 mi STOLT OFFSHORE0.03 km / 0.02 mi

Congress centre

CNIT LA DEFENSE1.7 km / 1.06 mi

Exhibition centre

PALAIS DES CONGRES PARIS5 km / 3.11 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
RENOIR 38 m2 2 m 35 15 0 20 3
VANGOGH 42 m2 2 m 37 16 0 22 4
RENOIR + VAN GOGH 80 m2 2 m 80 32 0 50 8
    • Flipchart
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 131 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Toilets
    • Hair dryer in bathroom
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 ALL Rating 2,084 reviews

Our guest reviews for
ibis Nanterre la Defense

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 379 reviews
Gerhard Business - 18/11/2019 Confirmed reviews ALL
« A lot of noise due to construction work »

Room quite sparely equipped, from 8 in the morning a lot of noise due to construction work, food in the restaurant was not hot!

Nuno Business - 09/11/2019 Confirmed reviews ALL
« Nice hotel and nice modern facilities »

All went as expected. It's a good Ibis. Restaurant is good as well.

Anonymous Families - 05/11/2019 Confirmed reviews ALL
« Poor non-availability of hotel resources. »

Room was OK, small as expected in a hotel in this price range. However the helpfulness of the staff was poor, the restaurant was closed, which was a problem as there was not a lot of choice of other eating areas in this location. Also, the bar in the hotel never opened so we could not even get an evening drink! Advantages are after a short 15min walk to the train/tube station central Paris is very accessible...so not a bad place on a budget if you are will to put up with the disadvantages.

D. Couples - 04/11/2019 Confirmed reviews ALL
« Rally happy »

Am really happy with the stay and the reception is really amazing, the restaurant and all the staff are nice thanks for the help

Anonymous Business - 02/11/2019 Confirmed reviews ALL

The room a little bit small and simple but the whole staff in the hotel and restaurant very friendly.

Business - 07/10/2019 TripAdvisor review
« Trip CW40 »

The renovations looked very good. The fast check-in and check-out is great, very quickly and easy. The breakfast variety should improved. This time the alarm didn't started out of nothing so that was also a good improvement!

Family - 17/09/2019 TripAdvisor review
« Pleasant and helpful staff, but overall a very bad experience. »

The hotel was shown on the Ibis website as having recently completed renovations. In fact the renovations were still continuing, with no restaurant or bar, a great deal of noise, chaos in the reception area, and no hint of an apology or even recognition of the issue from management. The staff were very pleasant and helpful, but the experience was very unpleasant. Maybe it will change once the renovations are complete - but be aware that the hotel is in an office park wasteland...

Anonymous Business - 13/09/2019 Confirmed reviews ALL
« Bulding under repair without notice on the website. »

- Hotel restaurant is being refurbished which causes inconvenience to the guest (e.g. choices in the menu are greatly reduced). This is acceptable as long there is some notice on the website during the booking process. - Out of stock of some of the things which are normally offered during breakfast but same price. - No welcome drink offered as bar being refurbished, but no alternative offered (e.g. coupon for next weeks, free breakfast...) - Restaurant understaffed.

Mark E. Business - 10/09/2019 Confirmed reviews ALL
« Ibis Nanterre seems almost out of business. »

Taxi driver thought the hotel was closed at 9:15pm because no entry lights were turned on. Entry way is under renovation and totally dark. He asked a passerby "where is the hotel?". Finally I saw a light in an upstairs window, so got out of the taxi. A small sign was inside the front door (only in French) saying to go to the rear door of the hotel in the parking lot. With some effort, I found the rear entry to the hotel, which was dark but open. The kitchen was closed and no food available. I was surprised to see a few other guests at breakfast because I thought the hotel was nearly out of business.

Y. N. Business - 10/09/2019 Confirmed reviews ALL
« quite good for overall experience »

quite good for overall experience

Branko Business - 09/09/2019 Confirmed reviews ALL
« It was short stay for me »

Nice small and clean room, a bit poor breakfast

James T. Families - 04/09/2019 Confirmed reviews ALL
« Cynical mis-selling of a hotel under renovation - partially offset by friendly staff »

It is hard to understand how Ibis has the boldness to accept booking at Ibis Nanterre La Defense while it is still under major renovation. The website explicitly states that the renovation would be complete by 18th August, but there was extensive, disruptive work being done to an extent which was almost comical. On arrival, the hotel appeared to be closed, with a tatty signboard outside, the restaurant and frontage under visible repair, and the space in front of the hotel covered in litter. On entering, the area by reception had random pieces of furniture, and glasses stacked haphazardly, and a stack of crates of empty water bottles. It looked as if the hotel had been abandoned. The receptionist was friendly and helpful and the rooms were fine - standard Ibis in terms of cleanliness etc. The services which the website indicated would be available - (new!) restaurant, bar, snack and drink vending - were not available, which was very inconvenient for a hotel situated in an office park wasteland. The work being done on the renovations was poorly managed - at one point we need to step over a workman who was lying on the floor by reception working on a mess of cables. The noise of renovation was also very intrusive with periodic machine noise disruption work teleconferences which I needed to attend while in the hotel. To complete the frustration, when I went onto the Ibis website to give this feedback, I found no indication of a phone line to make this call (only to make bookings) and having eventually found a complaint form it would not let me complete it without entering a mandatory field for an Accor loyalty card. I am not clear whether this was a system fault or just poor customer service, but it made me even more frustrated that I had no route available to complain. The staff throughout were pleasant, although in spite of me drawing attention to the fact that it was simply bizarre to be running a hotel under these conditions, it did not occur to the hotel manager - if there was one - to contact me and give any kind of explanation. In summary, your website was simply misleading in indicating that the work on renovation had been complete on 18th August and the service which was available was not in line with what was sold. Please advise how you intend to remedy this.

Jörg Business - 02/09/2019 Confirmed reviews ALL
« Loacation ok, Hotel soso... »

The rooms in the hotel are quite ok and also not too noisy. The staff is friendly and trying to help. Unfortunately the food is not so good: - breakfast is typically French, coffee was overly burned. Luckily they had fresh fruits. - dinner can be ordered but better not. Price is expensive and the quality is low. Some of the dishes had not been available. Drinks are overpriced, too and will not be served late evenings! So when you arrive late, do not expect to get a drink there. The location was ok for short distance to work, but around the hotel there is not much available (poor restaurants, bars). There is no gym in the hotel and currently they are in renovation that makes it pretty dirty, noisy and smelly of chemicals!

Anonymous Business - 18/07/2019 Confirmed reviews ALL
« disapointed »

Room not very clean. stains on bedside table (from liquid). Error in booking: Staff booked breakfast while not requested. I asked to remove it (at check-in). Error on final invoice: You invoiced use of parking while I did not use it (travel by train and taxi)

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIEK V., Thank you for taking the time to tell us about your experience at the ibis Nanterre La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yves Hassenfratz Directeur

T.j.s. Business - 18/07/2019 Confirmed reviews ALL
« Everything OK »

In general OK, but due to renovation the restaurant was closed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yves Hassenfratz Directeur

Andreas Business - 01/07/2019 Confirmed reviews ALL
« improvements from renovation not actually visible »

you are renovating the hotel since a while but I am not sure I saw what actually was or or if I have stayed in a remnovated room, yet

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREAS B., We very much appreciate your comments regarding your stay at the ibis Nanterre La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yves Hassenfratz Directeur

I. Business - 10/06/2019 Confirmed reviews ALL
« HOTEL CALME »

RAPPORT QUALITE PRIX OK. PETIT DEJ CORRECT

Kian N. Families - 14/05/2019 Confirmed reviews ALL
« Customer service at the bar during late evening not acceptable (after concert and still before midnight) »

The twin room responded to our requirements (except the hair dryer did not work). Considering the high room occupancy due to the Kassav concert, the service during the breakfast was hectic. Not all food was available but the present staff was doing all their efforts to remedy the demand of the clients.

Kiichiro S. Business - 23/04/2019 Confirmed reviews ALL
« It is very convenient for business stay »

Reception guys are fine and kind, I can easily get on the taxi that they called it for me.

Delamare Business - 12/04/2019 Confirmed reviews ALL

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