ibis Nanterre la Defense Hotel 3 stars

Customer review rating 4.0/5 2,200 reviews

ibis Nanterre la Defense
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+ 14 Services

Hotel extras

  • Renovated, air-conditioned, soundproofed and comfortable rooms. Some with balconies

  • Look at the menu for our Charlie's Corner restaurant

  • Charlie's Corner Bar: a selection of European beers to be discovered!

  • Renovated, soundproofed and bright meeting facilities

  • Hotel car park at your disposal, subject to availability

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 3 meeting room(s)
  • Web corner
Information message

Hotel location

ibis Nanterre la Defense

36/38 avenue Champs Pierreux
92000
nanterre
france

Tel: +33147241991

Fax: (+33)1/47240240

Check-in from 12h00

Check out up to 12h00

  • LA DEFENSE :  258 FELIX FAURE

  • PORTE DE CHAMPERRET :  163 CHAMPS PIERREUX

  • METRO 1 :  1 LA DEFENSE GRANDE ARCHE

  • RER A :  RER A LA DEFENSE

  • By plane

    PARIS ORLY At 40km / 25 miles

  • By plane

    PARIS ROISSY CDG At 30km / 18.75 miles

  • By car

    A 14 NANTERRE At 3km / 1.86 miles

  • By car

    A86 NANTERRE PREFECTURE At 3km / 1.86 miles

  • By train

    LA DEFENSE. At 2km / 1.25 miles

  • By train

    NANTERRE UNIVERSITE At 1.5km / 0.93 miles

GPS :48.888395, 2.212458

Companies

  • CGEA 0.03 km / 0.02 mi
  • EMC2 0.03 km / 0.02 mi
  • FAURECIA 0.1 km / 0.06 mi
  • STOLT OFFSHORE 0.03 km / 0.02 mi
  • TARKETT SAS 0.03 km / 0.02 mi
Companies

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard room with a double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard room with double bed and balcony

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft

Standard Room with two single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

Charlie's Corner

Type of cuisine: French

Charlie's Corner entire team invites you to look at its new living space: THE PLACE TO BE, a relaxed, not-to-be-missed place where you can drink, eat, laugh and work, it adapts to every moment of the day

Bar Charlie's Corner

Non contractual photo

Relax at the bar: at any time of the day, people gather at Charlie's Corner Bar to chill out and enjoy one of the many European beers.

Our guest reviews for
ibis Nanterre la Defense

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,200 reviews

tripadvisor

TripAdvisor Rating 3.5/5

391 reviews

CORRECT

Customer review rating 4.0/5

Antoine Business - 03/03/2020 Confirmed reviews ALL

CORRECT

Good stay

Customer review rating 4.0/5

Guy Business - 14/02/2020 Confirmed reviews ALL

There was a communication error when I checked-in ; I received a mail stating my room would change and I was placed in the same room that I was supposed not to be in... So I had to change rooms during my stay. Otherwise, the room was calm and the stay fine.

Expensive

Customer review rating 4.0/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Rooms are nicely refurbished but small. For Ibis the rooms were good but very expensive. Restaurant closed on Sunday and there was a party in the lobby with loud music until after 23.00.

well located, very welcoming staff

Customer review rating 4.0/5

Pierre H. Business - 08/02/2020 Confirmed reviews ALL

Everyone was very nice there. Fantastic customer service

Good

Customer review rating 4.0/5

Catarina R. Business - 16/12/2019 Confirmed reviews ALL

Overall I was very satisfied with the hotel, the only negative point that I have to highlight is that I am a non-smoker, however everyday there was a smell of smoke in the toillet.

Excellent par tout

TripAdvisor rating 3.5/5

dialloabou78 Business - 16/12/2019 TripAdvisor review

The reception is adorable and the staff are excelle Big thanks to all of them and the restaurant is really good It really nice place to be and also the rooms are clean well maintained. All the staff have a lovely smile .

A lot of noise due to construction work

Customer review rating 4.0/5

Gerhard Business - 18/11/2019 Confirmed reviews ALL

Room quite sparely equipped, from 8 in the morning a lot of noise due to construction work, food in the restaurant was not hot!

Nice hotel and nice modern facilities

Customer review rating 4.0/5

Nuno Business - 09/11/2019 Confirmed reviews ALL

All went as expected. It's a good Ibis. Restaurant is good as well.

Poor non-availability of hotel resources.

Customer review rating 4.0/5

Anonymous Families - 05/11/2019 Confirmed reviews ALL

Room was OK, small as expected in a hotel in this price range. However the helpfulness of the staff was poor, the restaurant was closed, which was a problem as there was not a lot of choice of other eating areas in this location. Also, the bar in the hotel never opened so we could not even get an evening drink! Advantages are after a short 15min walk to the train/tube station central Paris is very accessible...so not a bad place on a budget if you are will to put up with the disadvantages.

Rally happy

Customer review rating 4.0/5

D. Couples - 04/11/2019 Confirmed reviews ALL

Am really happy with the stay and the reception is really amazing, the restaurant and all the staff are nice thanks for the help

Customer review rating 4.0/5

Anonymous Business - 02/11/2019 Confirmed reviews ALL

The room a little bit small and simple but the whole staff in the hotel and restaurant very friendly.

Trip CW40

TripAdvisor rating 3.5/5

inessoares2019 Business - 07/10/2019 TripAdvisor review

The renovations looked very good. The fast check-in and check-out is great, very quickly and easy. The breakfast variety should improved. This time the alarm didn't started out of nothing so that was also a good improvement!

Pleasant and helpful staff, but overall a very bad experience.

TripAdvisor rating 3.5/5

Global601950 Family - 17/09/2019 TripAdvisor review

The hotel was shown on the Ibis website as having recently completed renovations. In fact the renovations were still continuing, with no restaurant or bar, a great deal of noise, chaos in the reception area, and no hint of an apology or even recognition of the issue from management. The staff were very pleasant and helpful, but the experience was very unpleasant. Maybe it will change once the renovations are complete - but be aware that the hotel is in an office park wasteland...

Bulding under repair without notice on the website.

Customer review rating 4.0/5

Anonymous Business - 13/09/2019 Confirmed reviews ALL

- Hotel restaurant is being refurbished which causes inconvenience to the guest (e.g. choices in the menu are greatly reduced). This is acceptable as long there is some notice on the website during the booking process. - Out of stock of some of the things which are normally offered during breakfast but same price. - No welcome drink offered as bar being refurbished, but no alternative offered (e.g. coupon for next weeks, free breakfast...) - Restaurant understaffed.

Ibis Nanterre seems almost out of business.

Customer review rating 4.0/5

Mark E. Business - 10/09/2019 Confirmed reviews ALL

Taxi driver thought the hotel was closed at 9:15pm because no entry lights were turned on. Entry way is under renovation and totally dark. He asked a passerby "where is the hotel?". Finally I saw a light in an upstairs window, so got out of the taxi. A small sign was inside the front door (only in French) saying to go to the rear door of the hotel in the parking lot. With some effort, I found the rear entry to the hotel, which was dark but open. The kitchen was closed and no food available. I was surprised to see a few other guests at breakfast because I thought the hotel was nearly out of business.

quite good for overall experience

Customer review rating 4.0/5

Y. N. Business - 10/09/2019 Confirmed reviews ALL

quite good for overall experience

It was short stay for me

Customer review rating 4.0/5

Branko Business - 09/09/2019 Confirmed reviews ALL

Nice small and clean room, a bit poor breakfast

Cynical mis-selling of a hotel under renovation - partially offset by friendly staff

Customer review rating 4.0/5

James T. Families - 04/09/2019 Confirmed reviews ALL

It is hard to understand how Ibis has the boldness to accept booking at Ibis Nanterre La Defense while it is still under major renovation. The website explicitly states that the renovation would be complete by 18th August, but there was extensive, disruptive work being done to an extent which was almost comical. On arrival, the hotel appeared to be closed, with a tatty signboard outside, the restaurant and frontage under visible repair, and the space in front of the hotel covered in litter. On entering, the area by reception had random pieces of furniture, and glasses stacked haphazardly, and a stack of crates of empty water bottles. It looked as if the hotel had been abandoned. The receptionist was friendly and helpful and the rooms were fine - standard Ibis in terms of cleanliness etc. The services which the website indicated would be available - (new!) restaurant, bar, snack and drink vending - were not available, which was very inconvenient for a hotel situated in an office park wasteland. The work being done on the renovations was poorly managed - at one point we need to step over a workman who was lying on the floor by reception working on a mess of cables. The noise of renovation was also very intrusive with periodic machine noise disruption work teleconferences which I needed to attend while in the hotel. To complete the frustration, when I went onto the Ibis website to give this feedback, I found no indication of a phone line to make this call (only to make bookings) and having eventually found a complaint form it would not let me complete it without entering a mandatory field for an Accor loyalty card. I am not clear whether this was a system fault or just poor customer service, but it made me even more frustrated that I had no route available to complain. The staff throughout were pleasant, although in spite of me drawing attention to the fact that it was simply bizarre to be running a hotel under these conditions, it did not occur to the hotel manager - if there was one - to contact me and give any kind of explanation. In summary, your website was simply misleading in indicating that the work on renovation had been complete on 18th August and the service which was available was not in line with what was sold. Please advise how you intend to remedy this.

Loacation ok, Hotel soso...

Customer review rating 4.0/5

Jörg Business - 02/09/2019 Confirmed reviews ALL

The rooms in the hotel are quite ok and also not too noisy. The staff is friendly and trying to help. Unfortunately the food is not so good: - breakfast is typically French, coffee was overly burned. Luckily they had fresh fruits. - dinner can be ordered but better not. Price is expensive and the quality is low. Some of the dishes had not been available. Drinks are overpriced, too and will not be served late evenings! So when you arrive late, do not expect to get a drink there. The location was ok for short distance to work, but around the hotel there is not much available (poor restaurants, bars). There is no gym in the hotel and currently they are in renovation that makes it pretty dirty, noisy and smelly of chemicals!

disapointed

Customer review rating 4.0/5

Anonymous Business - 18/07/2019 Confirmed reviews ALL

Room not very clean. stains on bedside table (from liquid). Error in booking: Staff booked breakfast while not requested. I asked to remove it (at check-in). Error on final invoice: You invoiced use of parking while I did not use it (travel by train and taxi)

Dear NIEK V., Thank you for taking the time to tell us about your experience at the ibis Nanterre La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yves Hassenfratz Directeur
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