Sofitel Legend Metropole Hanoi Hotel 5 stars

Customer review rating 4.8/5 8,477 reviews

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Sofitel Legend Metropole Hanoi
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Hotel extras

  • "The very best location near Opera House and Old Quarter"

  • "Strong character, history, tranquillity in a romantic theme"

  • "Award winning gastronomy, Vietnamese, French & European"

  • "Beautiful garden, outdoor swimming pool, spa & fitness gym"

  • "Perfect destination for leisure and business trips"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-beingPaying
  • Babysitting on request
  • Boat excursionsPaying
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service availablePaying
Information message

Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street
Hoan Kiem District
100000
hanoi
viet nam

Tel: +842438266919

Fax: (+84)2438266920

Check-in from 14h00

Check out up to 12h00

  • LONG BIEN STATION. :  N/A LONG BIEN STN

  • TRANG TIEN STREET :  2, 34, 45, 9, 23 Trang Tien

  • By plane

    HANOI NOIBAI At 35km / 21.75 miles

  • By train

    HANOI RAILWAY STN At 1.24km / 0.77 miles

GPS :21.025616, 105.856115

Companies

  • ADB 0.8 km / 0.5 mi
  • CITIBANK 0.1 km / 0.06 mi
  • DELL 1.0 km / 0.62 mi
  • DELOITTE 7.0 km / 4.35 mi
  • DEUTSCHE BANK 0.1 km / 0.06 mi
  • HSBC 0.5 km / 0.31 mi
  • IMF, IFC, WORLDBANK 0.0 km / 0.0 mi
  • LI & FUNG 0.5 km / 0.31 mi
  • MCKINSEY & CO 0.1 km / 0.06 mi
  • MOET HENNESSY 0.5 km / 0.31 mi
  • PFIZER 5.0 km / 3.11 mi
  • PIAGGIO 1.0 km / 0.62 mi
  • QUALCOMM 1.0 km / 0.62 mi
  • STANDARD CHARTERED 14.0 km / 8.7 mi
  • VEOLIA 1.0 km / 0.0 mi
Companies

Your meetings and events

Sofitel Legend Metropole Hanoï has long been the city's favourite venue for a stylish event. Generations of staff have carried on the refined tradition of hosting Hanoi's most legendary affairs - set amidst elegance, brought to life with precision.The team of event planners and Legendary Event Concierges will be more than happy to guide you through a vast array of options - event venues, seating arrangements, lighting, sound, scent, décor, presentation technologies, catering and more.Explore a rich banquet of possibilities from theme parties to elegant cocktails, luxurious launch events, gala dinners and international conferences. Our team also gladly arrange bespoke events at famed venues like the Opera House or Temple of Literature.

11 

meeting rooms

From 1 to 150 

attendees

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Indoor and Outdoor facilities

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All accommodations are equipped with Sofitel's MyBed, broadband Internet, LCD, and DVD player.

OPERA WING, PREMIUM ROOM, QUEEN BED

Accessible room
  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

OPERA WING, PREMIUM ROOM, TWIN BEDS

Accessible room
  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft
  • Views: City side, Pool side, Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

HISTORICAL WING, LUXURY ROOM, QUEEN BED

  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

HISTORICAL WING, LUXURY ROOM, TWIN BEDS

  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

HISTORICAL WING, GRAND LUXURY ROOM, QUEEN BED

  • Max. number of persons: 4
  • Area: From 37 m² / 398 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

HISTORICAL WING, GRAND LUXURY ROOM,TWIN BEDS

  • Max. number of persons: 4
  • Area: From 37 m² / 398 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

OPERA WING, GRAND PREMIUM ROOM WITH CLUB METROPOLE BENEFITS, KING BED

  • Max. number of persons: 4
  • Area: From 48 m² / 517 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

OPERA WING, GRAND PREMIUM ROOM WITH CLUB METROPOLE BENEFITS, TWIN BEDS

  • Max. number of persons: 4
  • Area: From 48 m² / 517 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

LE BEAULIEU RESTAURANT

Type of cuisine: French

The friendly atmosphere of this contemporary haute brasserie where patrons come to savour the best and most authentic French cuisine in Vietnam. Le Beaulieu has been well-known for over a century as the venue of dazzling soirées and sublime Sunday Brunch.

Menu (PDF) Cocktail menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPICES GARDEN RESTAURANT

Type of cuisine: Regional

Offering inside and courtyard dining, the Metropole Chefs prepare local specialties using a wide range of spices, herbs and seasonings, resulting in distinctive flavours that have made Spices Garden the discerning choice for Vietnamese cuisine

Menu (PDF) Cocktail menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

angelina

Type of cuisine: Thematic cuisine

angelina, Hanoi's bespoke cocktail bar, whisky lounge & restaurant, is where the very best from Europe and the New World comes in perfect measure. The kitchen serves rustic comfort food, melding the finest ingredients in seasonal dishes.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAMBOO BAR

Non contractual photo

Enjoy ice-cream, fruit juices and exclusive Metropole tea collection, aromatic coffee or light snacks complimented with exquisite cocktails in the tranquil poolside venue of the peaceful courtyard.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA TERRASSE DU METROPOLE

Non contractual photo

At La Terrasse, inspired by famous Parisian cafés, patrons are immersed into the heart of Hanoi. Observe the romance of local couples having their wedding photos taken, relax to the music of our saxophonist on Thursday, Friday and Saturday evenings.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CLUB BAR

Non contractual photo

Overlooking the hotel's serene courtyard garden, this airy venue offers Hanoi's legendary cocktail lounge experience. In addition to the scrumptious menu, Le Club features a delectable chocolate buffet and jazz performance everyday (except Monday).

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ANGELINA BAR AND WHISKY LOUNGE

Non contractual photo

Enjoy the very best hand-crafted cocktails, an expertly curated wine list and a world-class whisky selection. The experience is brought together in a sophisticated yet soothing decor with a touch of Scottish highlands and hints of gold, green and blue.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Legend Metropole Hanoi

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

8,477 reviews

tripadvisor

TripAdvisor Rating 5.0/5

8,261 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 4.8/5

Hong D. Solo - 31/07/2020 Confirmed reviews ALL

The bed room is so good

Great room but some big headaches with new breakfast service at Le Bar

Customer review rating 4.8/5

Ben P. Business - 28/07/2020 Confirmed reviews ALL

Regular visitor to the Metropole. Room was nice as always and check-in was fine. However, the breakfast service was really lacking on several days. For several days, I had to request orders several times as waitstaff seemed to be missing or forgetting these. Even requesting a menu had to be repeated over and over. Time to receive food was very uneven and the coffee was very watered down. Orders placed with special requests were messed up. Very disappointing experience given the reputation of the Metropole. On-location manager, Alex, was very attentive, responsive, and professional to complaints. I understand the switch to a la carte menu was needed given COVID, but it seemed Le Bar staff were overwhelmed. On Sunday, was asked by Le Bar staff to go to Le Beaulieu for breakfast where it seemed their staff had a better ability to handle breakfast services.

Métropole, travelling back in time moment!!..

Customer review rating 4.8/5

Jean M. Business - 26/07/2020 Confirmed reviews ALL

The feelings are always the same when I stay in métropole, a travel back in history when it all started. Beside that beautiful is hotel, top notch services and professional staffs. Rooms are great and nice, stunning furnitures and beautiful interior design in a very french way. Whenever I arrive, there will be a welcome drink and some extra touches that make the stay even more enjoyable. During this covid19 time, the historical wing was under renovation and that was very unfortunate, I guess after the work, the lobby in the historical wing will be amazing.

good stay

Customer review rating 4.8/5

Gam H. Solo - 22/07/2020 Confirmed reviews ALL

I always love my time of staying in Metropole legend

Just not as its reputation

TripAdvisor rating 5.0/5

patpat2020 17/07/2020 TripAdvisor review

The stay was so so, the guy checked in and also checked out me didnt show any signs of welcoming or farwelling either, just a cold face and judging look. In room dining is really lacked of FnB knowledges while i was trying to get my take away breakfast ordered. The lady at in room dining picked up phone with the unaccepted attitude as a hotelier. L.Chi at Reception, the pool guy and two ladies at the restaurant serving us breakfast are nice, anticipating, helpul and understanding well their customers. Overal is just so so stay

Dear patpat2020, I would like to thank you for staying with us at the Sofitel Legend Metropole Hanoi as well as for sharing your valuable feedback with the TripAdvisor community. Our objective is to deliver service excellence to all our guests, and we are very disappointed that we fell short on our commitment during your recent stay with us. Please accept our sincerest apologies for the experience you had, and rest assured that we are addressing these issues very seriously. May I invite you to contact us via h1555-gm3@sofitel.com for some following up and hope to win back your confidence in us. On the other light, your compliment on the service of Linh Chi and our Ambassadors at pool and at restaurant are highly appreciated. I will ensure to share your nice words to them and all the team as an great encouragement. Thank you very much for your sharing and I look forward to hearing from you. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

Nice stay in Hanoi

Customer review rating 4.8/5

Kathy Y. Families - 06/07/2020 Confirmed reviews ALL

Very well located. Rooms are plush. Breakfast is a must - beautiful, abundant buffet. Service is discreetly attentive.

Old carpet & furniture, unfriendly check-in

Customer review rating 4.8/5

Hoa P. Business - 23/06/2020 Confirmed reviews ALL

I booked for Opera Wing room, first entered into Ly Thai To reception and was asked to go to Ngo Quyen Reception for my check-in. I was given the room at the Metropole Wing, so I had to go back to Ly Thai To reception again. It is time consuming and not what I booked for, but no one explained why I didn’t have my Opera Wing room. I supposed that the hotel wanted to use all the old rooms first before opening the newer rooms to customers. The carpet leading to my room is so smelly. The door locked very loudly. I asked for a room with a bathtub, it turned out to be a small tub which I hardly fit in. I am 1.80 meter height. There is only one hanging knock which is positioned at wrong place. Coming to the worst bed I ever have been. It made noisy sound whenever I turned or sat on. Overall, I was disappointed given my expectations for a luxury 5-star hotel well-known for its best service.

Consistently went the extra mile for us at a very difficult time

Customer review rating 4.8/5

Adrian Couples - 08/04/2020 Confirmed reviews ALL

A big thank you to William, Joseph and the entire hotel Team who looked after us so very well after we were quarantined in our room due to the Coronavirus. They constantly went the extra mile to ensure a stressful situation was as pain free as possible with great meals and room service and a sympathetic ear from hotel management and reception staff. William and Joseph also did an excellent job liaising with the Vietnamese authorities over quarantine arrangements and Gov requirements to get us back to the UK.

Service excellence, top place to stay

Customer review rating 4.8/5

Sharon M. Couples - 27/03/2020 Confirmed reviews ALL

The service during our stay was second none. We stayed during the COVID-19 outbreak so it was very quiet with only a few people staying but the staff were fabulous, always making us feel welcome and very friendly. Room was fantastic, very nice. We stayed for our 30th wedding anniversary and We were greeted with flowers and chocolates. Could not speak highly enough of the accommodations and also the staff. 10 out of 10 for us.

Great ending to an amazing journey

Customer review rating 4.8/5

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

An exquisite Hotel in a beautiful area staffed by caring and dedicated employees. Wonderful food. Lovely and luxurious accommodations. We couldn't ask foe better. Thank You

well located

Customer review rating 4.8/5

Ed H. Couples - 20/03/2020 Confirmed reviews ALL

Classic accommodations and great service

Service and Smile of the staff is remarkable

Customer review rating 4.8/5

N. S. H. Business - 17/03/2020 Confirmed reviews ALL

Over all a good experience, nice food, good service.

Great hotel

Customer review rating 4.8/5

Ralph T. Couples - 17/03/2020 Confirmed reviews ALL

A brief stay as our holiday tour was terminated due to the corinova virus pandemic with Vietnam closing its borders. We were treated exceptionally well by all the staff and our thanks to the hotel manager for offering his personal assistance. The restaurant we used offered outstanding food in a pleasant surrounding. A good range of food was always presented at breakfast. Overall a short but very pleasant stay. We look forward to returning once the world gets back to normal.

Ok stay

Customer review rating 4.8/5

Craig M. Couples - 16/03/2020 Confirmed reviews ALL

I have wanted to stay at the hotel for 40 years and have finally done so. I wont be coming back. Really hard to see what all the fuss is about. Sure it has history but the rooms were bland, the bathrooms spacious but impractical and the level of service inconsistent. Bar staff at the poolside restaurant were exceptionally good, food was excellent but breakfast was a buffet (a personal pet hate in a 5 star hotel!!) which could have been anywhere. Possibly the most disappointing aspect was the fact that all the guests looked the same. Old, white and wealthy - should not have been surprised.

Well located, Good stay

Customer review rating 4.8/5

Amanda H. Families - 15/03/2020 Confirmed reviews ALL

I enjoyed my stay here. My only complaint was that the bed was extremely hard.

Most enjoyable stay

Customer review rating 4.8/5

David W. Couples - 15/03/2020 Confirmed reviews ALL

Our experience was impacted by the rapidly changing circumstances due to the CoVID-19 world wide pandemic disease. Nevertheless our stay at the Sofitel was a most enjoyable experience, the location facilities were excellent, the very courteous and helpful.

Well located, the staff was very customer service focused, thankful for the complimentary coffee and croissant!!

Customer review rating 4.8/5

Anonymous Couples - 14/03/2020 Confirmed reviews ALL

We spent time touring Hanoi before joining the Backroads bicycle tour. We loved our stay in the Hotel and found everyone to be very friendly and helpful with restaurant recommendations, etc.

nce Sofitel Legend Metropole Hanoi

Great stay. Location wasideal to walking around by ourselves.

Customer review rating 4.8/5

Anonymous Couples - 13/03/2020 Confirmed reviews ALL

We initially had 3 night stay and then a further 1 night stay - we found the restaurants, food, staff- well presented, very friendly, rooms very inviting - loved our experiences and stay here.

Pleasant Stay - Emergency Response Could be Better

Customer review rating 4.8/5

K T. Friends - 13/03/2020 Confirmed reviews ALL

It was our first time to Hanoi, and staying at such a prestigious hotel. The staff in all departments were lovely and always knew to acknowledge guest presence. The guest room was kept clean always, with no issues. The COVID-19 hotel lockdown on 9 March 2020 (Monday) was indeed unfortunate and unpredictable. It is understood that the lockdown was enforced by the government doing the early morning hours on that day. As such, it would have been better if there was a notification note/letter slipped under the guest room door, to provide an initial idea of the current situation. As we were supposed to the check-out that morning around 10am, it was only clear to us that we couldn't leave when we approached the reception/for breakfast at 9am. The external company that confirmed our airport departure transfer for that morning, did not wish to entertain our plea to refund/amend the arrangement as it was within less than an hour to the arranged pick-up time.

Nice and Cosy

Customer review rating 4.8/5

Chris T. Business - 12/03/2020 Confirmed reviews ALL

The hotel is in a good location with plenty of history The staff are nice and courteous Nice and cosy place

Our most recent 20 reviews

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