Sofitel Legend Metropole Hanoi Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 9,450 reviews

ALLSAFE approved hotel

Information message

Sofitel Legend Metropole Hanoi
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+ 24 Services

Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street
Hoan Kiem District
100000 hanoi
viet nam

Fax: (+84)2438266920

Check-in from 14h00

Check out up to 12h00

  • LONG BIEN STATION.:  N/A LONG BIEN STN

  • TRANG TIEN STREET:  2, 34, 45, 9, 23 Trang Tien

  • By plane

    HANOI NOIBAI At 35km / 21.75 miles

  • By train

    HANOI RAILWAY STN At 1.24km / 0.77 miles

GPS:21.025616, 105.856115

Companies

  • ADB 0.8 km / 0.5 mi
  • CITIBANK 0.1 km / 0.06 mi
  • DELL 1.0 km / 0.62 mi
  • DELOITTE 7.0 km / 4.35 mi
  • DEUTSCHE BANK 0.1 km / 0.06 mi
  • HSBC 0.5 km / 0.31 mi
  • IMF, IFC, WORLDBANK 0.0 km / 0.0 mi
  • LI & FUNG 0.5 km / 0.31 mi
  • MCKINSEY & CO 0.1 km / 0.06 mi
  • MOET HENNESSY 0.5 km / 0.31 mi
  • PFIZER 5.0 km / 3.11 mi
  • PIAGGIO 1.0 km / 0.62 mi
  • QUALCOMM 1.0 km / 0.62 mi
  • STANDARD CHARTERED 14.0 km / 8.7 mi
  • VEOLIA 1.0 km / 0.0 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

The 5-star Sofitel Legend Metropole Hanoï has been the city's favourite venue for a stylish event. Generations of staff have carried on the refined tradition of hosting Hanoi's most legendary affairs - set amidst elegance, brought to life with precision.Our dedicated team of event planners and Legendary Event Concierges will be more than happy to guide you through a vast array of options - event venues, seating arrangements, lighting, sound, scent, décor, presentation technologies, catering and more.Explore a rich banquet of possibilities from theme parties to elegant cocktails, luxurious launch events, gala dinners and international conferences. Our team also gladly arrange bespoke events at famed venues like the Opera House or Temple of Literature.

Room descriptions and layouts

11 

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Indoor and Outdoor facilities

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All of our 5 star Hanoi accommodations are equipped with Sofitel's MyBed and more.

Our guest reviews for
Sofitel Legend Metropole Hanoi

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

9,450 reviews

TripAdvisor Rating 5.0/5

8,327 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very good!

Customer review rating 4.5/5

Đỗ T. H. Couples - 28/11/2021 Confirmed reviews ALL

Nice stay, good food, I will for sure come back!!

Pleasant Stay

Customer review rating 5.0/5

Mahendra G. Business - 28/11/2021 Confirmed reviews ALL

It was first time for me to stay Metropole Hotel in Hanoi. It was great experience with pleasant stay. Extremely friendly and helpful staff. Nice food comfortable room. Ms. Ha the front office was very concern and takin care all needs. Thank you so much.

Great experience very helpful staff

Customer review rating 4.5/5

Tobias Business - 25/11/2021 Confirmed reviews ALL

Thanks so much it was great

Well located

Customer review rating 5.0/5

Mai P. Families - 25/11/2021 Confirmed reviews ALL

Friendly

Great stay in a wonderful hotel.

Customer review rating 5.0/5

Antonia G. Couples - 24/11/2021 Confirmed reviews ALL

We had a great stay at the Sofitel and really enjoyed the afternoon tea followed by free flow cocktails and canapés in the evening. The pool was heated to a nice temperature. The bedroom was so comfortable, with a choice of pillows. We also had someone who came up and ran a bath for us. The shower had a great pressure and breakfast the next day was great too.

Finally had a chance to stay in this historical hotel

Customer review rating 4.0/5

Michael S. Business - 24/11/2021 Confirmed reviews ALL

Wish I had more time. Took this opportunity on a business trip but little time to take in the ambiance.

Wonderful service, excellent location, classy hotel.

Customer review rating 5.0/5

James Couples - 23/11/2021 Confirmed reviews ALL

Wonderful service, excellent location, classy hotel.

Great place; great staff; great stay

Customer review rating 5.0/5

Anonymous Couples - 23/11/2021 Confirmed reviews ALL

The room was spacious and cozy. The staff was wonderfully attentive. It was the epitome of relaxation.

Luxury room and fantastic drinks and food deal!

Customer review rating 4.5/5

Aaron Friends - 23/11/2021 Confirmed reviews ALL

The room was fantastic. The bed was particularly comfortable and luxurious. We signed onto a brilliant deal that included afternoon tea, cocktails and canapés, as well as buffet breakfast the next morning. Brilliant value and enjoyed everyone moment. The bomb shelter and history tour was also really interesting.

A polished and peaceful oasis

Customer review rating 5.0/5

Francesco M. Couples - 23/11/2021 Confirmed reviews ALL

Enjoyed a weekend stay-cation. The room was probably the simplest but it was way beyond the level of comfort you can find anywhere else. The whole place is an oasis of peace and luxury in the heart of the city, yet it manages to shield you from the chaos of Hanoi. The amenities and facilities are top-notch. The room has everything you could possibly think of. The restaurants are beautiful, as every other part of the hotel. The garden is beautiful. It was a pleasant experience, a much-needed unwinding time, made possible by the level of this structure and the training of the staff.

Very luxurious. Magnificent Hotel and Service

Customer review rating 5.0/5

Thu T. Solo - 19/11/2021 Confirmed reviews ALL

Stayed at the Sofitel Legend Metropole in Oct 2021, and was very, very happy. I would rate it as the best Hotel I have ever stayed in. They have a very quick response. I emailed the hotel directly after making my agoda booking, in order to change my stay because of pandemic. A very prompt response was received. The hotel is beautiful and full of old world charm and the rooms are spacious and comfortable. The staff have been amazing and extremely helpful. They respond in a very timely manner to all questions and requests. My room is a nice large room with a nice size bathroom with bathtub and a view overlooking the center road of Ha Noi. The views from the balcony were also a bonus. Although one drink wasn’t free in my room grade but they prioritized to present me almost the same interest. Completely enjoyed lounging by the pool with a cocktail. In the early morning, the swimming pool was a peaceful area to lie down to relax and to enjoy the surroundings and to watch staff doing their job with their passion. It was very interesting and enjoyable. I highly recommend this hotel for those visiting Hanoi.

The old-world hotel with cozy & romance.

Customer review rating 5.0/5

Jiyong J. Families - 19/11/2021 Confirmed reviews ALL

Tasty food, friendly staff, comfortable bed, cool bunker tour.

Perfection

Customer review rating 5.0/5

Sarah Couples - 17/11/2021 Confirmed reviews ALL

We used our Accor Plus Stay Plus night as a treat for our birthdays. Honestly in the past we found the room very small, but with the lovely upgrade we were given it was wonderful - a real treat! That was helped but the card, chocolate and birthday cake that were thoughtfully provided. Service was just right as always - polite and efficient but warm. The breakfast buffet was unexpected, as we thought it was a la carte at the moment, but sounds like the buffet is on at the weekends. We would have liked breakfast in bed but our voucher didn't cover that unfortunately. Anyway, nice to go to Le Club.

Perfect location

Customer review rating 4.0/5

Patricia P. C. Friends - 16/11/2021 Confirmed reviews ALL

The staff were attentive and welcoming. As I’ve stayed before the only thing that disappointed me with the toiletries. Before we used the Hermes one and now it’s Lanvin! The smell is not as pleasant.

Great luxury stay

Customer review rating 5.0/5

Kelsey Friends - 12/11/2021 Confirmed reviews ALL

Lovely package deal we bought through a travel agent. Great value and a fun staycation in Hanoi.

Average Stay

Customer review rating 3.5/5

Taimoor K. Business - 12/11/2021 Confirmed reviews ALL

The room was little smelly. Seems like it was not used for a while. But it was not that worse to go for the change. But would prefer to have a room having a fresh aroma for my next stay.

Good service

TripAdvisor rating 5.0/5

thetrachafn Business - 04/04/2021 TripAdvisor review

I always get your smile and I am very happy every time to go hotel. Food is good, room is very clean. Staffs are friendly. I think I comeback to my house every time I go your hotel. I always get a lot of your smile! Thank you so much!

Dear thetrachafn, We sincerely appreciate you taking the time to give your feedback to the Trip Advisor community. Thank you very much for your nice words for our " good food", "clean room", especially our friendly and smiley service. Rest assured that the compliments will reach the whole team to keep them motivated in maintaining the quality service due to you. We hope to see you again and be of service to you in the future. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

Sofitel Metropole

TripAdvisor rating 5.0/5

Discover774023 Business - 02/02/2021 TripAdvisor review

A very nice stay with clean rooms and good ameneties. The breakfast quality was very good. The staff of the hotel was very supporting throughout the stay. Overall it was a wonderful experience at Sofitel.

Dear Discover774023, Thank you very much for sharing your wonderful comments, we are happy to read know that you had you had an overall great experience. We are humbled by your kind words on our room, our amenities, our breakfast and our staff, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your ongoing supports and we are looking forward to be at your service again on your next Magnifique journey Kind regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

The best hotel in Vietnam

TripAdvisor rating 5.0/5

annefrance2020 24/08/2020 TripAdvisor review

The Metropole Hotel remain the best hotel in Vietnam. It is always a real pleasure and privilege to stay there. We have been welcomed warmly, we had a great diner and lunch there...we will come back for sure!

Dear annefrance2020, We are most grateful that you took the time to share with us your feedback about your recent stay at Sofitel Legend Metropole Hanoi and to read that you thoroughly enjoyed your stay with us and the "great dinner and lunch", the "warm welcome" delighted you. Thank you for your kind recommendation it would be a pleasure to welcome you back and be of service to you again soon. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Just not as its reputation

TripAdvisor rating 4.0/5

patpat2020 17/07/2020 TripAdvisor review

The stay was so so, the guy checked in and also checked out me didnt show any signs of welcoming or farwelling either, just a cold face and judging look. In room dining is really lacked of FnB knowledges while i was trying to get my take away breakfast ordered. The lady at in room dining picked up phone with the unaccepted attitude as a hotelier. L.Chi at Reception, the pool guy and two ladies at the restaurant serving us breakfast are nice, anticipating, helpul and understanding well their customers. Overal is just so so stay

Dear patpat2020, I would like to thank you for staying with us at the Sofitel Legend Metropole Hanoi as well as for sharing your valuable feedback with the TripAdvisor community. Our objective is to deliver service excellence to all our guests, and we are very disappointed that we fell short on our commitment during your recent stay with us. Please accept our sincerest apologies for the experience you had, and rest assured that we are addressing these issues very seriously. May I invite you to contact us via h1555-gm3@sofitel.com for some following up and hope to win back your confidence in us. On the other light, your compliment on the service of Linh Chi and our Ambassadors at pool and at restaurant are highly appreciated. I will ensure to share your nice words to them and all the team as an great encouragement. Thank you very much for your sharing and I look forward to hearing from you. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

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