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ibis Melbourne - Hotel & Apartments Hotel 3 stars

Customer review rating 4.3/5 10,358 reviews

ALLSAFE approved hotel

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ibis Melbourne - Hotel & Apartments
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+ 19 Services

Hotel extras

  • 1 & 2 bedroom apartments, perfect for families and long stays

  • Only a few minutes walk to Queen Victoria Market, Shopping District and the famous Lygon St

  • ALLSAFE and Bureau Veritas Certified Hotel

  • Free WiFi and large desks. Perfect to work from the comfort of your room.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Snack & beverage machine Paying
Business services
  • 3 Meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000 melbourne
australia

Tel: +61396660000

Fax: (+61)3/96660052

Check-in from 14h00

Check out up to 11h00

  • THERRY ST :  ELIZABETH STR FROM SOUTH

  • THERRY STR :  ELIZABETH STR FROM EAST

  • THERRY STRE :  ELIZABETH STR FROM NORTH

  • THERRY STREET :  ELIZABETH STR FROM WEST

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By boat

    FLINDERS STREET At 1.5km / 0.93 miles

  • By boat

    PORT MELBOURNE At 4.83km / 3 miles

  • By car

    CITY LINK At 2.41km / 1.5 miles

  • By car

    EASTERN FREEWAY At 3.7km / 2.3 miles

  • By car

    NEPEAN HIGHWAY At 9.98km / 6.2 miles

  • By train

    FLINDERS STREET At 1.29km / 0.8 miles

  • By train

    SOUTHERN CROSS At 1.4km / 0.87 miles

  • By train

    SPENCER STREET At 1.4km / 0.87 miles

GPS :-37.806759, 144.961594

Companies

  • AUSTRALIAN CUSTOMS 0.32 km / 0.2 mi
  • BP 0.32 km / 0.2 mi

Your meetings and events

From small boardroom meetings and seminars to large conferences for up to 300 delegates, the excellent event facilities at ibis Melbourne make this hotel the ideal choice for events in Melbourne. The hotel features three flexible conference rooms, each with a variety of layout configurations available, including theatre style, U-shape, boardroom, classroom and banquet style. Each room varies in size, with the smallest accommodating up to 40 guests and the largest accommodating up to 300 guests. As the largest event space, The Victoria Room features plenty of natural light and a private pre-function space. Guests organising an event at the hotel can choose from a range of day delegate packages, each of which can be tailored to suit individual needs.

Room descriptions and layouts

3 

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Bistro

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

IBIS KITCHEN LOUNGE

Looking for a casual meeting place for lunch, dinner or cocktails? The ibis Kitchen Lounge serves coffee and a wide selection of bottled and tap beers, wines, mixed drinks and bar snacks.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,358 reviews

TripAdvisor Rating 4.0/5

2,063 reviews

Superb management Team

Customer review rating 4.5/5

Peter K. Business - 12/09/2021 Confirmed reviews ALL

Being welcomed by Craig, the duty manager, was wonderful. Especially as he remembered me from frequent checking at the Mercure in Broome. A manager with a memory is invaluable.

Dear Mr K., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments and was an absolute pleasure welcoming you and seeing you again. It was great to be able to welcome you to another Accor hotel and remember days that we had in Broome and looking after the offshore crew. I hope you are enjoying your time off and do hope we can welcome you back again. Thank you again for sharing your experience, and please reach out any time if I can assist. Kind regards, Craig Kelmar General Manager Ibis Melbourne Hotel & Apartments h1…

Welcome - you're with us for lockdown?

TripAdvisor rating 4.0/5

richardrowedrago2021 08/08/2021 TripAdvisor review

Arrived as lockdown was declared. Departed when Queensland let me back in. Given the circumstances the staff were always helpful and considerate and went above and beyond to help me. What more can I say?

Dear richardrowedrago2021, Thank you very much for sharing your experience and glad to hear you enjoyed your stay and the assistance from the team. Thank you again for your feedback and do hope we can welcome you back when borders are re-open. Kind Regards, Craig Kelmar General Manager

Great little hotel in a good location

Customer review rating 3.5/5

Tina Business - 07/08/2021 Confirmed reviews ALL

I have begun staying at the Ibis Therry street for work. I have found the staff efficient and friendly. The rooms are spacious and clean. I have no complaints

Dear Tina M., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. If there is anything further I can assist you with regarding this or any future stay, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and looking forward to seeing you more often. Kind regards, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Room quiet and hotel close to CBD

Customer review rating 3.0/5

Anonymous Couples - 06/08/2021 Confirmed reviews ALL

Check in was ridiculous. Covid safety measures were not effective or condusive to a pleasant experience. The entry door was locked to prevent access due to covid. I had to ring the unsanitised button four times before I was let in. I did not have to say who I was. They just let me in. Why bother locking it in the first place? This put a damper on the rest of my stay there. Room was pleasant and staff were friendly

Dear Stephen M., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that your check in experience was less than satisfactory. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your concerns with the team to seek for an improvement. We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Awesome Accor Apartment

TripAdvisor rating 5.0/5

brettfinucane 18/07/2021 TripAdvisor review

Easy online booking through the Accor site, even self Check in. would have extended our stay except for the anticipated Lock Down in Melbourne. A $ 50.00 bond at Check In and promptly refunded upon Check out....... Thank you for the Coffee & Tea facilitates

Dear brettfinucane, Thank you very much for sharing your experience and glad to hear you enjoyed your stay, and do hope we can have you stay longer on the next occasion and without lockdowns. Thank you again for your feedback and supporting local accommodation, and we look forward to welcoming you back in the near future. Kind Regards, Craig Kelmar General Manager

Brilliant apartment, great location

TripAdvisor rating 5.0/5

3TEM 18/04/2021 TripAdvisor review

This was the perfect location for my overnight stay. The apartment was well appointed, spotlessly clean, the bed was super comfortable, check in and check out were seamless and breakfast was delicious. I will return!

Dear 3TEM, Thank you very much for sharing you experience and we look forward to welcoming you again soon! Kind Regards, The ibis Team

excellent budget accommodation

TripAdvisor rating 5.0/5

seamusog1 Business - 17/04/2021 TripAdvisor review

Wonderful staff, comfortable rooms, super quality beds and linen, clean bathroom and superb location for CBD and the tourist precinct of Carlton, Victoria Markets with trams around the corner. The curtains & blinds should be replaced - they are tired looking and detract from the look of the rooms.

Dear seamusog1, Thank you very much for sharing your experience. We are pleased to know that your stay was enjoyable. My apologies if you found curtains and blinds tired. I will address your concerns to the team. We look forward to welcoming you again in the near future. Kind Regards, The ibis Team

Brief but good

TripAdvisor rating 5.0/5

Holly J 03/04/2021 TripAdvisor review

A brief overnight stop before catching regional train, check in was quick, efficient but friendly, room was comfortable and clean, bathroom again clean and shower was nice and hot, great for the cooler early start

Dear Holly J, Thank you very much for sharing your experience and we are glad that you had a great overnight stay. Hope you enjoyed regional train trip as well and we hope to welcome you again in the near future. Kind Regards, The ibis Team

great location amazing price

TripAdvisor rating 4.0/5

Marlene F 20/03/2021 TripAdvisor review

With parking underground, breakfast downstairs, the 1x bedroom suite cheaper than a standard room, a short stroll to the Victoria Market, public transport at the corner, Carlton's Lygon Street a 10 minute walk away - it was a great location for a inner city stay-cation.

Dear Marlene F, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. We are please to know you enjoyed your stay , location and room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

Friendly staff

TripAdvisor rating 4.0/5

dyron1 18/03/2021 TripAdvisor review

Staff are what make a hotel and let u forget small things like waiting for the lift to come etc , the staff are amazing , nothing to much trouble , from reception to the restaurant very friendly and welcoming

Dear dyron1, Thank you very much for sharing your experience and we are delighted that our team was able to make your stay enjoyable. We look forward to welcoming you again soon. Kind Regards, The ibis Team

Great Hotel Good location

TripAdvisor rating 5.0/5

aussie196360 11/03/2021 TripAdvisor review

The hotel was fantastic the room was excellent housekeeping was great staff were very friendly the location was spot on this hotel is so close to the markets 2 min walk and close to the CDB.The only one thing was disappointing was the lack of power points in the bedroom there was a few in the living area but none in the bedroom that needs looking at but will defiantly stay there again

Dear aussie196360, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. We are please to know you enjoyed your stay , location and like the friendly service of the team. Apologises about the power points in the room, the team has been addressed about it. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

Great team

TripAdvisor rating 5.0/5

danielsS7998FB Business - 08/03/2021 TripAdvisor review

What a great team. Supremely hospitable Friendly and Helpful. Could not do enough for me. Thankyou for making me feel like I was at home. This was such a great experience and look forward to staying with you all again soon.

Dear danielsS7998FB, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. We are please to know you enjoyed your stay and like the friendly service of the team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

Good central short stay

TripAdvisor rating 5.0/5

Semperpronto 24/02/2021 TripAdvisor review

Booking online was simple and greeting was quick and friendly. The room was clean, light and simple as well as well positioned for medical appointments in East Melbourne and St Kilda Road. Handy to Victoria Markets and Carlton Gardens. Well served by deliveries from local restaurants during lockdown.

Dear Semperpronto, We thank you very much for your recent stay with us at the ibis Melbourne Hotel & Apartments and we are delighted to hear that your stay was enjoyable. We look forward to welcoming you again in the near future. Kind Regards, The ibis Team

Good location,good stay

Customer review rating 4.0/5

Michael G. Solo - 18/02/2021 Confirmed reviews ALL

The apartment I had was very spacious and nicely furnished, usually stay in Standard room, nice to have the extra space

Dear Michael g., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Good budget hotel

Customer review rating 3.5/5

Anonymous Families - 16/02/2021 Confirmed reviews ALL

This hotel is a good/decent budget hotel. Stayed for 6 nights, the room was very spacious and the bed was comfortable. The bathroom was ok, however the shower was old/out dated and didn't seem very clean. The hotel car parking was extremely expensive, I paid for 6 nights parking and there was no discount. This was quite disappointing. However, the overall stay was good.

Dear Lana P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are glad that your overall stay was enjoyable. My apologies for some aspects of your stay was less than satisfactory. Thank you again for sharing your experience, and we hope to welcome you again in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Great location with underground parking

Customer review rating 4.0/5

Marlene Business - 16/02/2021 Confirmed reviews ALL

The 1x bedroom suite room is excellent value and parking onsite an advantage. I have stayed here several times for work related stays and the extra space and fittings means I can spread out and work easily in the room. It is a quick walk to the market, takeaway and retail. I did have to ask for an iron to be delivered and a new ironing board (room one was broken) & green tea bags, which I have never needed to do when staying at this venue with ACCOR. These were provided when I left a note to housekeeping as I went out. I then found the next morning I had no kettle - it to was immediately delivered by front desk staff. Staff very helpful and efficient.

Dear Marlene F., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. My apologies for a few items missing in the room. I will address your concerns to the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…
Customer review rating 4.5/5

John W. Business - 14/02/2021 Confirmed reviews ALL

staff know what good service means, from the first entry at the desk, to the dining room. Grateful for upgrade offered to an apartment - very comfortable stay

Dear John W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Nice clean rooms on the eighth floor

Customer review rating 3.5/5

Ronald G. Couples - 14/02/2021 Confirmed reviews ALL

Very helpful nice place

Dear Ron G., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…
Customer review rating 3.5/5

Anonymous Couples - 14/02/2021 Confirmed reviews ALL

OK for one night stay, but no restaurant open and mostly Asian style restaurants nearby

Dear Kerry W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. My apologies if dining options around the hotel fell below your expectations. Thank you again for sharing your experience, and we hope to see you again in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

good stay

Customer review rating 4.5/5

Anonymous Business - 14/02/2021 Confirmed reviews ALL

happy with stay.

Dear Murali O., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

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