Hotel - ibis Melbourne - Hotel & Apartments
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Melbourne - Hotel & Apartments Hotel

4.0/5 2,028 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
See all services

Hotel location

Companies and event centres nearby

Company

AUSTRALIAN CUSTOMS0.32 km / 0.2 mi
BP0.32 km / 0.2 mi

Congress centre

MELB CONVENTION CNT2.01 km / 1.25 mi

Exhibition centre

MELB EXHIBITION CTR2.01 km / 1.25 mi

Your meetings and events

From small boardroom meetings and seminars to large conferences for up to 300 delegates, the excellent event facilities at ibis Melbourne make this hotel the ideal choice for events in Melbourne. The hotel features three flexible conference rooms, each with a variety of layout configurations available, including theatre style, U-shape, boardroom, classroom and banquet style. Each room varies in size, with the smallest accommodating up to 40 guests and the largest accommodating up to 300 guests. As the largest event space, The Victoria Room features plenty of natural light and a private pre-function space. Guests organising an event at the hotel can choose from a range of day delegate packages, each of which can be tailored to suit individual needs.

ibis Melbourne - Hotel & Apartments Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ELIZABETH ROOM 64 m2 2 m 40 16 18 18 30
SWANSTON ROOM 129 m2 2 m 60 20 26 36 40
VICTORIA ROOM 371 m2 2 m 300 50 60 100 220
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics such as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

  • 250 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Bathtub
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 10,129 reviews

Our guest reviews for
ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 2,028 reviews
Rebecca Friends - 13/02/2020 Confirmed reviews ALL
« Super friendly and helpful staff! Great facilities in a convenient location. »

I was very appreciative of the friendly staff and their service and willingness to help! Our every need was met with professionalism! Awesome hotel for an awesome price! Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca B., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Glenda Couples - 13/02/2020 Confirmed reviews ALL
« Great location »

Great location, excellent accomodation and customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenda A M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Anonymous Couples - 13/02/2020 Confirmed reviews ALL
« Great location »

Great location. Clean rooms. Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deb T., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Kellie C. Families - 13/02/2020 Confirmed reviews ALL
« Good stay »

Staff where excellent, nice room, close to the city, the only negative feedback was the lounge suite was very dirty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kellie C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are pleased that your stay was an enjoyable one. My apologies for the issue with the cleanliness in the lounge room. Thank you again for sharing your experience, and we hope to welcome you again in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Marie S. Couples - 11/02/2020 Confirmed reviews ALL
« Clean, comfortable and located in a perfect position to take advantage of public transport, shopping, etc. »

We found the apartment exactly what we needed. It was clean, comfortable and just what we needed. The staff were very friendly and the cleaning staff very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maurice S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Enrico C. Solo - 11/02/2020 Confirmed reviews ALL
« Usefull solution for 3 days accomodation in Melbourne »

Usefull solution for 3 days accomodation in Melbourne

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrico C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments and we hope to welcome you again in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Kevin Families - 11/02/2020 Confirmed reviews ALL
« Good stay, although lack of carpark elevator was dissapointing. »

We enjoyed our time in Melbourne, the Ibis suite was comfortable and the restaurant was always good. However, with no dedicated street parking and no elevator to basement carpark - checking in is difficult if you have a car and suitcases. Apart from that, the room was clean and the managers always helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin V., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are please that your stay in Melbourne was enjoyable. My apologies for the inconvenience due to our car parking structure. Thank you again for sharing your experience, and we hope to welcome you and your family again in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Alyce Couples - 11/02/2020 Confirmed reviews ALL
« Great location »

Loved the location, Rylee who checked us in was amazing. However, two downsides, we hung up our towels etc to save from washing etc as indicated but they were replaced. The other, on check out morning, we had a knock on the door just before 10am from housekeeping. When we opened the door, she just said 'housekeeping' to which we replied that we had been told check out was 11am not 10am. She replied and said that she thinks it is 10am. We quickly then grabbed our things as fast a we could to get out of the room and headed down to reception. Upon checking out, we told the receptionist what happened and she looked confused and then offered a weak and still confused, sorry. We were happy with most of the stay, and for the budget etc, not terribly surprised or upset. I just felt it was important to share this feedback with you, especially about the check out situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alyce G., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are glad that you enjoyed most parts of your stay. My apologies for your experience on last day. I will ensure your concern is addressed and proper training is provided to the team. Thank you again for sharing your experience, and we hope to welcome you again in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Liz W. Friends - 11/02/2020 Confirmed reviews ALL
« Great location, great price »

We love the location, and is great value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liz W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Anonymous Couples - 11/02/2020 Confirmed reviews ALL
« Great Stay »

Stayed many times as great staff and location for what we want

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Anonymous Friends - 11/02/2020 Confirmed reviews ALL
« Good location, close to shops& restaurants »

Generally satisfied, thought it could have had some literature in the room on sights to see , map of city restaurant opening hrs ( maybe I just missed this thought it was unusual not to be open on a Saturday) no internet ( apparently down ) not easy to get out of the car park tight fit! Also poor signage on how to get out of the carport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaylene H., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are pleased that your stay in general was enjoyable. My apologies for the issues with wifi and car park access. Thank you again for sharing your experience, and we hope to welcome you again in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Anonymous Solo - 10/02/2020 Confirmed reviews ALL

Friendly & v helpfulvstaff, room was quiet & spacious, happy 2 stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynn L., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Anthony Friends - 10/02/2020 Confirmed reviews ALL
« Birthday stay »

Stayed at the ibis for my birthday. Was delighted to find the hotel had left me a welcome card, wishing me a happy birthday and had also upgraded room. The staff were friendly and check in process was easy and efficient. Love the apartment style rooms. Very clean. Room has ironing facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony F., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you for letting me know about the service provided by the team during your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The ibis Melbourne Hotel and Apartments team e h1…

Anthony J. Couples - 09/02/2020 Confirmed reviews ALL
« Great location »

Disappointed there is a sign in the room that says Ibis are doing their bit for the environment so leave your towels hanging and they will not be changed. Over the entire stay my wife and I both left our towels hanging up yet they were changed each day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony J., I am sorry you had a negative experience regarding housekeeping at ibis Melbourne Hotel & Apartments. We have made a note of this and informed the housekeeping manager that all staff must be aware that towels hanging up are not to be changed. However I am glad the rest of your time here was positive! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Toni W. Couples - 09/02/2020 Confirmed reviews ALL
« Great location friendly staff. »

Atentive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toni W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you for letting me know about the service provided by the team during your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The ibis Melbourne Hotel and Apartments e h1…

Andrew C. Solo - 09/02/2020 Confirmed reviews ALL
« Perfect Location & Great hotel »

Comfortable & clean great customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you for letting me know about the service provided by the team during your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Kylie Business - 09/02/2020 Confirmed reviews ALL
« Combing business and pleasure »

The room was amazing. Well situated with all the facilities I needed to make my overnight stay for business more productive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Nyoman G. Couples - 09/02/2020 Confirmed reviews ALL
« Well located, clean and big room »

I really enjoyed my stay, the rate is affordable with the spacious room. The amenities are complete. As a vegetarian, I really appreciate for the menu that was enough awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nyoman G., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. I am pleased to hear that you enjoyed your experience in the restaurant, i is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind regards, The ibis Melbourne Hotel and Apartments e h1…

Anonymous Couples - 08/02/2020 Confirmed reviews ALL
« First room could not get into, latch to open door broken. 2nd room was not serviced the next day »

Disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Letitia D., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have noted the issue you have mentioned and will make sure it doesn't happen again We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

E. Couples - 08/02/2020 Confirmed reviews ALL
« Affordable and convenient location »

Cheerful reception and helpful housekeepers. The kettle was leaking and a new kettle was brought to me within 5mins! And while waiting, I placed the leaking kettle on the vanity top where the wash basin is. Not aware that the kettle was still leaking and had seeped through the silicon seals around the basin. Water was dripping unto the floor. The staff was quick to get a large towel ( from some mysterious place along the corridor ) to soak the water up. Good job!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heong Chew E., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

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