ibis Melbourne - Hotel & Apartments Hotel 3 stars

Name: ibis Melbourne - Hotel & Apartments
Address: MELBOURNE, 3000, AUSTRALIA
Telephone: (+61)3/96660000
Rating: 4.3

4.3/5

10,303 reviews

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+ 18 Services

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ibis Melbourne - Hotel & Apartments Hotel

Vibrant economy hotel, open to everyone

We are excited to welcome you to Melbourne! Let us know if there is anything we can help you with on h1564-gm1@accor.com or +61 3 9666 0000.

Hotel Manager

Offering great value city accommodation, ibis Melbourne Hotel and Apartments is located in an ideal position just a few minutes' walk from the famous Queen Victoria Markets, the legendary Lygon Street restaurant quarter and the central shopping and dining precincts of Melbourne. ibis Melbourne offers 250 comfortable rooms including one and two bedroom apartments with complimentary WIFI internet, plus a lively restaurant and bar open for breakfast, lunch and dinner.

With its central location and range of convenient facilities and features, ibis Melbourne is the ideal choice for both business and leisure travellers. For business travellers, the hotel provides easy access within the CBD, versatile conference spaces for o 300 delegates, and a Business Centre with Wi-Fi enabled computers and printer access. This Melbourne hotel is also perfectly placed for leisure travel, with many of the city's top attractions, restaurants and public transport options within easy reach.

Just a ten minute walk from Melbourne CBD and five minutes from Melbourne's shopping district, ibis Melbourne is within easy reach of the best of Melbourne. Public transport, Queen Victoria Markets, IMAX, the MCG and Rod Laver Arena are all closeby.

Hotel extras

250 accommodation rooms including 1 & 2 bedroom apartments
Centrally located in Melbourne's CBD and free tram zone
Hotel Restaurant & Bar with seasonal menus
24 Hours Reception. Suits long-stay apartment needs.
3 Refurbished meeting rooms catering for up to 300 delegates

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your roomComplimentary WiFi in room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
ParkingPaying
- Private indoor parking (Paying)
- Public indoor parking (Paying)(Nearby)
Accessibility for people with reduced mobility
- Reduced mobility roomsThis Is Available In One Bedroom Apartments Only.
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature controlManual temperature control in room
- Air Conditioning
Languages spoken at the hotel
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)"Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying)Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Laundry
- Dry cleaning / IroningDry Cleaning Left At Reception Prior To 0900 Will Be Returned By 1800.
- LaundromatSelf Service Laundromat Available On 3 Separate Floors. $2.00 For Washing And $3.00 For Use Of Dryer.

Breakfast
1 restaurant(s)
1 bar(s)
Hot meals
Snack & beverage machine

3 meeting room(s)
Conventions hotel
Self service business centre

Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000
melbourne
australia

Tel: +61396660000

Fax: (+61)3/96660052

Contact email

Check-in from 14h00

Check out up to 11h00

THERRY ST : ELIZABETH STR FROM SOUTH
THERRY STR : ELIZABETH STR FROM EAST
THERRY STRE : ELIZABETH STR FROM NORTH
THERRY STREET : ELIZABETH STR FROM WEST

By plane
AVALON At 60km / 37.29 miles
By plane
TULLAMARINE At 20.11km / 12.5 miles
By plane
TULLAMARINE At 20.11km / 12.5 miles
By boat
FLINDERS STREET At 1.5km / 0.93 miles
By boat
PORT MELBOURNE At 4.83km / 3 miles
By car
CITY LINK At 2.41km / 1.5 miles
By car
EASTERN FREEWAY At 3.7km / 2.3 miles
By car
NEPEAN HIGHWAY At 9.98km / 6.2 miles
By train
FLINDERS STREET At 1.29km / 0.8 miles
By train
SOUTHERN CROSS At 1.4km / 0.87 miles
By train
SPENCER STREET At 1.4km / 0.87 miles

GPS :-37.806759, 144.961594

Companies and event centres nearby

Companies

AUSTRALIAN CUSTOMS0.32 km / 0.2 mi

BP0.32 km / 0.2 mi

Congress centre

MELB CONVENTION CNT2.01 km / 1.25 mi

Exhibition centre

MELB EXHIBITION CTR2.01 km / 1.25 mi

Your meetings and events

From small boardroom meetings and seminars to large conferences for up to 300 delegates, the excellent event facilities at ibis Melbourne make this hotel the ideal choice for events in Melbourne. The hotel features three flexible conference rooms, each with a variety of layout configurations available, including theatre style, U-shape, boardroom, classroom and banquet style. Each room varies in size, with the smallest accommodating up to 40 guests and the largest accommodating up to 300 guests. As the largest event space, The Victoria Room features plenty of natural light and a private pre-function space. Guests organising an event at the hotel can choose from a range of day delegate packages, each of which can be tailored to suit individual needs.

- Height 2 m
- Theatre style 40 participants
- U-shaped Room 16 participants
- Board-room 18 participants
- Classroom style 18 participants
- Banquet 30 participants
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 20 participants
- Board-room 26 participants
- Classroom style 36 participants
- Banquet 40 participants
- Height 2 m
- Theatre style 300 participants
- U-shaped Room 50 participants
- Board-room 60 participants
- Classroom style 100 participants
- Banquet 220 participants

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Elizabeth room	64 m²	2 m	40 participants	16 participants	18 participants	18 participants	30 participants
Swanston room	129 m²	2 m	60 participants	20 participants	26 participants	36 participants	40 participants
Victoria room	371 m²	2 m	300 participants	50 participants	60 participants	100 participants	220 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Flipchart
Meeting room
Audio and video equipment
WIFI access
Overhead projector
Airconditioned meeting room

Go back to tab

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics su ch as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

Rooms (2)
Apartments (5)

Standard Room 1 Queen Bed

Max. number of persons: 2
Area: From 22m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Standard Room 1 Double and 1 Single Bed

Max. number of persons: 3
Area: From 22m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Accessible room

1 Bedroom Apartment 1 King Bed

Max. number of persons: 3
Area: From 36m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

2 Bedroom Apartment 1 Queen and 2 Single Beds

Max. number of persons: 5
Area: From 57m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

MyRoom by Thomas: Explore Melbourne Laneways

Max. number of persons: 3
Area: From 36m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

MyRoom by Thomas: Get lost in Melbourne's famous Queen Victoria Markets

Max. number of persons: 3
Area: From 36m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

MyRoom by Thomas: Who's Who in the Zoo, Its YOU!

Max. number of persons: 5
Area: From 57m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Bistro

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

Looking for a casual meeting place for lunch, dinner or cocktails? The ibis Kitchen Lounge serves coffee and a wide selection of bottled and tap beers, wines, mixed drinks and bar snacks.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Good location

Deborah C. Families - 29/03/2020 Confirmed reviews ALL

Hassle free

Dear Deborah C., Thank you very much for sharing your experience at Ibis Melbourne Hotel & Apartments and we are pleased that your stay was an enjoyable one. We look forward to welcoming you again in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Well located, friendly staff (even in crazy circumstances)

Ashleigh L. Friends - 28/03/2020 Confirmed reviews ALL

One night stay, with breakfast. No problems room was well presented and all staff were really friendly and welcoming.

Dear Ashleigh L., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, especially Chiara. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Good Location and Helpful Staff

Mal Couples - 27/03/2020 Confirmed reviews ALL

Welcomed to the motel by friendly staff, spacious and comfortable room. Well located for a visit to central Melbourne, also well located for access to public transport around greater Melbourne.

Dear Malcolm M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Very nice location by the river. A beautiful river walk is right there.

Bill Couples - 27/03/2020 Confirmed reviews ALL

The staff was excellent and made us feel right at home. Even in this difficult time they took very good care of us.

Dear William P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Great location, helpfull staff

Faye G. Couples - 27/03/2020 Confirmed reviews ALL

We are so glad we upgraded to the apartment, very comfortable

Dear Faye G., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Rude, inconsiderate of health and safety and money hungry

Stacey Friends - 26/03/2020 Confirmed reviews ALL

Would not allow an early check out and refund whilst the world was going through a pandemic. The manager stated would happily refund once I had decided on plans but then follow up assistants stated they would not refund as it was supposedly up to Expedia how we Expedia advised me it was up to the hotel. Was forced to put my health at risk by staying or I would lose money when I was desperate to leave.

Dear Stacey M., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Staff great

Vincent C. Solo - 25/03/2020 Confirmed reviews ALL

Made an incorrect booking. Turned up on the wrong date. The person behind the counter was very understanding. Luckily there were rooms avaliable and he helped me considerably.

Dear Vincent, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager

great staff

Caroline Business - 25/03/2020 Confirmed reviews ALL

the staff are lovely, good bar downstairs - meals could be jazzed up a bit. The only drawback is the showers - shower curtains seem unhygienic and not a fan. Otherwise it is always a great experience. Caroline

Dear Caroline W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are pleased that our friendly team was able to make your stay enjoyable. My apologies if shower facility fell below your expectations. I will address your concerns to the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Great location, close to everything

Sunny Couples - 25/03/2020 Confirmed reviews ALL

Smooth from check in to check out. Second stay here and would gladly come again

Dear Sunny, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Akenese Lopesi Operations Manager

Well located, good stay, reasonable price

Vercilia Families - 25/03/2020 Confirmed reviews ALL

Apartment with 2 bed rooms is spacious but it more add more value if there is a stove in kitchen.

Dear Vercilia, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager

It was great. Staff pleasant and easy yo deal with

Anonymous Business - 23/03/2020 Confirmed reviews ALL

Tough week to be there with the virus and cancellation of many events Staff great and helpful

Dear Jan W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Anonymous Couples - 22/03/2020 Confirmed reviews ALL

l stayed one night

Dear Kerry P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Well located - comfortable bed and good size room

Helen M. Couples - 21/03/2020 Confirmed reviews ALL

Comfortable stay with all we needed

Dear Helen M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Pleasent staff to greet you

Fran E. Couples - 20/03/2020 Confirmed reviews ALL

Very clean. Had the basics but was very comfortable. Lovely and friendly staff

Dear Frances M e., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please let the reception be advised for amenities of your preferences whilst your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

best located near Victoria Market

Martin R. Couples - 20/03/2020 Confirmed reviews ALL

Breakfast was very good, Room was large, comfortable and clean

Dear Carmen R., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

L. P. Families - 20/03/2020 Confirmed reviews ALL

Late last year, we made our third trip to Cairns, and were left with a very sour taste in our mouth. As usual, we stayed at the Mantra Esplanade - however after being reassured our room had a walk-in shower ( a necessity for health reasons) prior to our arrival, we arrived to find our room had been changed!!! This took at least an hour to be rectified after being told … quote "we are a busy motel" unquote. As you can imagine, this was not the great start to our Cairns holiday, and also led to the factor of our not choosing Mantra for our Melbourne stay. As to our returning to Cairns....? It isn't on the immediate travel plans. We were also given a survey to complete after that holiday. To date, that survey has been filled in, but completely ignored by Mantra, and apparently IBIS are now under the same umbrella of ownership. Not knowing the IBIS/MANTRA ties, my comment is to say thank you for such a relaxed holiday at the IBIS.

Dear Lynette P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The companies has merged. We hope to provide you good service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Lovely and quiet

Anonymous Business - 19/03/2020 Confirmed reviews ALL

I am not a loyalty member, but most of the questions relate to being a member!!!

Dear Annie D., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Well located

Santha Families - 19/03/2020 Confirmed reviews ALL

Good

Dear Atchuthanaidu S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Disapointed with restaurant closure

Tracey Couples - 18/03/2020 Confirmed reviews ALL

Very disappointed to discover on arrival restaurant was closed on Sundays. Due to being down there for treatment at Peter McCullum no access to Onsight restaurant was a problem

Dear Tracey B., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Well located, great apartment

Anonymous Families - 17/03/2020 Confirmed reviews ALL

The location was perfect for us, and the accommodation was great.

Dear Gregory, Thank you for your Loyalty! We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to the hotel. Sincerely, Akenese Lopesi Operations Manager

Our most recent 20 reviews

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