Novotel Nantes Centre Gare

Novotel Nantes Centre Gare 4 stars

Customer review rating (ALL Rating) 4.3/5 747 reviews

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Hotel extras

  • Part of the convention center and benefitting from two meeting rooms

  • Restaurant and bar with view over the marina

  • Close to Nantes city center and train station

  • New partnership with RITM (gym) to take advantage of the discounted rate.

  • Video games area and playground for children

Hotel location

Novotel Nantes Centre Gare

3 rue de Valmy
44000 NANTES
France

GPS:47.213896, -1.542919

Telephone +33 2 51 82 00 00

Fax +33 2 51 82 07 40

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

NOVOTEL CAFE

Currently unavailable

Our chef serves their suggestions of the day to enjoy in the restaurant or from room service, at lunch from 12 to 2.30pm and at dinner from 7 to 10.30pm.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

2 

meeting rooms

From 1 to 50 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

The Hotel Novotel Nantes Centre Cité des Congrès is the ideal base for visiting Nantes & the Loire-Atlantique. See the Castle of the Dukes of Brittany, Beaujoire stadium, Les Machines de L'Ile, or a concert at the Zenith arena or La Cité Events Center. Stay connected with free WIFI. All rooms at the Hotel Novotel Nantes Centre Cité des Congrès have a surface area of 269 sq. ft. (25 m²) and air conditioning. Our Executive Rooms offer a contemporary style, bathrobes, Nespresso coffee and free minibar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  747 reviews

TripAdvisor Rating  3.5/5  641 reviews

Dirty room

Customer review rating 3.0/5

R. Business - Confirmed reviews ALL

The room I stayed in was really dirty (lots of nails on the floor). This is really disgusting;

good location, very helpful staff

Customer review rating 3.5/5

Nina T. Families - Confirmed reviews ALL

staff were lovely and helpful, particularly when our car was too big for the nearest parking! the hotel rooms are very dated and at the least the bathrooms need updating and i would expect USB charging point in room for phones. Otherwise all was fine and was a stones throw over the bridge to walk to town centre..

Dear Miss T., We would like to thank you for your comment, it's a pleasure to know that you enjoyed your experience with us. Hoping to see you again for your next trip in Nantes The Direction

Very dirty! Horrible stay

Customer review rating 0.5/5

Natasha H. Couples - Confirmed reviews ALL

Dear Ms Castillo, We recently stayed at your hotel and had a horrible time, the hotel room was absolutely filthy. We stayed there on 27 August 2022 for 1 night in room 424. There was hair everywhere, it was not vacuumed and the bathroom and toilet were so dirty too. There was mould on the ceilings. The toilet smelt like a public toilet, it just stank of urine. We were so disgusted by it. Unfortunately, we were supposed to arrive in Nantes at 3pm and with plane delays we only arrived much later. We only got to our room at around 9:15pm. After an absolutely exhausting day travelling, we went to sleep only to wake up and see how disgustingly unclean the room was. I told the front desk about how unhappy we were with our stay. He said we should have told him the day before as he would have been happy to find us a new room, but we arrived so late and we were exhausted so we didn't notice it until the morning when we checked out early. Absolutely horrible and we would like to be partly refunded as we'd prefer to avoid posting a negative review with our pictures. We look forward to hearing from you. Best wishes, Natasha

There were two issues with the chambre the tapis was very dirty and the bed wasn’t properly fixed ( when you sat at the end of the bed the mattress rose up at the head of the bed)

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Please see above. The problem with the bed didn’t cause a problem for us but could have injured someone particularly an older person or a child. The tapis was very dirty and must have been obvious to the staff who were cleaning the room so it is difficult to understand why this had not been addressed.

Dear CLIONA C., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

Handy location. Friendly staff.

Customer review rating 4.5/5

Dean P. Families - Confirmed reviews ALL

I have stayed here several times over the years and it always delivers. Good Novotel family rooms perfect for 4. Friendly staff and good breakfast. Location is good for visiting the Castle and the shopping streets in the centre of town. Nice and quiet location (in August).

Dear DAVID P., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

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Other web-users rate our hotel

  • 251 reviews 8.2/10 Location
  • 398 reviews 5.3/10 Room
  • 414 reviews 8.7/10 Service
  • 6 reviews 2.6/10 WiFi
  • 151 reviews 8.3/10 Breakfast
  • 138 reviews 4.1/10 Cleanliness
  • 107 reviews 3.7/10 Vibe
  • 69 reviews 3/10 Value

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