Novotel Nantes Centre Gare

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Novotel Nantes Centre Gare 4 stars

Customer review rating (ALL Rating) 4.3/5 686 reviews

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Description

Hotel extras

  • Part of the convention center and benefitting from two meeting rooms

  • Restaurant and bar with view over the marina

  • Close to Nantes city center and train station

  • Video games area and playground for children

Hotel location

Novotel Nantes Centre Gare

3 rue de Valmy
44000 NANTES
France

Telephone +33 2 51 82 00 00

Fax +33 2 51 82 07 40

Contact email

  • NANTES:  BUSWAY LIGNE 4 CITE DES CONGRES

  • TRAMWAY:  LIGNE 1 ANNE DE BRETAGNE

  • By plane

    NANTES ATLANTIQUE At 14.6km / 9.07 miles - Shuttle paying

  • By train

    GARE - ACCES SUD At 0.3km / 0.19 miles

  • By train

    GARE SNCF At 0.6km / 0.37 miles

  • By train

    NANTES At 0.5km / 0.31 miles

  • By train

    NANTES . At 0.5km / 0.31 miles

GPS:47.213896, -1.542919

Companies

  • AGF 1.5 km / 0.93 mi
  • AIRBUS 12.2 km / 7.58 mi
  • ARCELOR MITTAL 0.3 km / 0.19 mi
  • BANQUE CIC - CIO 0.3 km / 0.19 mi
  • CAP GEMINI 1.4 km / 0.87 mi
  • CHAMBRE DE COMMERCE 7 km / 4.35 mi
  • CIO 0.5 km / 0.31 mi
  • ERNST & YOUNG 1 km / 0.62 mi
  • FRANCE 3 4 km / 2.49 mi
  • FRANCE BLEU LOIRE O 4 km / 2.49 mi
  • LOREAL 0.5 km / 0.31 mi
  • MIN 5 km / 3.11 mi
  • SNCF 0.3 km / 0.19 mi
  • TRIBUNAL 4 km / 2.49 mi
  • VEOLIA 0.8 km / 0.5 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

NOVOTEL CAFE

Our chef serves their suggestions of the day to enjoy in the restaurant or from room service, at lunch from 12 to 2.30pm and at dinner from 7 to 10.30pm.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

2 

meeting rooms

From 1 to 50 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

The Hotel Novotel Nantes Centre Cité des Congrès is the ideal base for visiting Nantes & the Loire-Atlantique. See the Castle of the Dukes of Brittany, Beaujoire stadium, Les Machines de L'Ile, or a concert at the Zenith arena or La Cité Events Center. Stay connected with free WIFI. All rooms at the Hotel Novotel Nantes Centre Cité des Congrès have a surface area of 269 sq. ft. (25 m²) and air conditioning. Our Executive Rooms offer a contemporary style, bathrobes, Nespresso coffee and free minibar.

Our guest reviews

Our guest reviews for
Novotel Nantes Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  686 reviews

TripAdvisor Rating  3.5/5  634 reviews

Trending area of the city

Customer review rating 4.5/5

Chris Couples - Confirmed reviews ALL

Ideal location for the historical centre and the conference and concert venues as well as trending area of bars & restaurants.

Comfy room

Customer review rating 4.0/5

John Couples - Confirmed reviews ALL

It was very nice with a god breakfast

Dear JOHN D., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. We are glad to hear that you enjoy your stay with us. We hope to welcome you again very soon and that your next visit will be as pleasant as the previous one. Sincerely, La Direction

excellent location

Customer review rating 4.0/5

Davide Business - Confirmed reviews ALL

room and amenities are nice, good breakfast. Shabby toilets though, definitely not worth of a 4* hotel.

Dear DAVIDE C., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. We are pleased to read that you enjoy the comfort of your room and our convenient location between the train station and the city center. We hope to welcome you again very soon at Novotel Nantes Centre Gare. Sincerely, La Direction

Nice location, services provided need a bit of attention

Customer review rating 3.5/5

Guest Business - Confirmed reviews ALL

Nice safe location. Rooms were not sound proof. Cleaning service has not changed bed sheets, they just adjusted the bed at least the 4 nights I stayed. Personnel was polite and helpful. Resto overrated.

Well located,

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Spacious room, very friendly staff, practical and good location

Dear FRANCOISE L., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. We will be sure to share your positive feedback with all our team. We are pleased to hear that you enjoy the quality of your room and our convenient location between the quiet area of the canal and the thrilling city center. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Great location for central Nantes

TripAdvisor rating 4.0/5

Roving294841 TripAdvisor review

Location was great as we had tickets to a concert in the Cité du Congres just next door. Rooms were clean and a good size. Parking was a bit confusing. Breakfast was good with a wide choice of different foods. The only thing that annoyed us was that the bar ran out of Muscadet white wine (€4 a glass) and the only other white wine that they had was Chablis at €8 per glass. Nantes is the centre of wine country, so this was a bit disappointing!

Excellent staff and great location

Customer review rating 4.5/5

Randy M. Business - Confirmed reviews ALL

This was my first time in France and the staff at Novotel Nantes Centre Gare were very friendly and helpful.

Dear MILTON R., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Nicely located. Convenient.

Customer review rating 3.5/5

Damien Couples - Confirmed reviews ALL

Impossible to reach the front desk from the room. Rings but doesn't work. I have mentionnent two people on the reservation but only one mineral bottle of water was offered per day. Same for the coffee. One choice only instead of two. The Queen size was actualy two single beds joined together. Can feel it.

Dear Mister J., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Management

Average

Customer review rating 2.5/5

W. Business - Confirmed reviews ALL

no wifi, lack of plugs in the room that forced me to move to anothet room in the middle of the evening. first room was old, somewhat ugly and badly furnished

Super

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Super

Monsieur M., Quel plaisir de lire vos commentaires suite à votre séjour à Novotel Nantes Centre Gare. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. La Direction

Customer review rating 5.0/5

Antoine Couples - Confirmed reviews ALL

Excellent service et gentillesse du personnel

Cher Monsieur T., Nous souhaitons vous remercier d’avoir pris le temps de partager ces remarques chaleureuses que nous ne manquerons pas de partager avec toute notre équipe. Au plaisir de vous accueillir parmi nous l'année prochaine, pour la nouvelle édition des folles journées. La Direction

The hotel is well located. The breakfast was good.

Customer review rating 4.5/5

C. Families - Confirmed reviews ALL

Extremely friendly and helpful personal.

Dear LADO C., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The drain in the bathroom was clogged. They didn’t fix or offer us a different room. The soap dispenser was empty and/or broken. They didn’t fix just gave us a bar of soap. Floor in room wasn’t clean.

Customer review rating 4.5/5

P. Business - Confirmed reviews ALL

Clean, pleasant people, good place, nothing wrong

Dear ESTELLE P., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Warned out hotel and room. Shower not working properly

Dear Mister P., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have forwarded the information and the necessary has been done with our technical service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management.

Well located , friendly and most helpful staff.

Customer review rating 4.0/5

Cliona Families - Confirmed reviews ALL

We have stayed at the hotel many times as our last night prior to getting the ferry back to Ireland. The hotel is in a great location and is spacious which is even more important now with the pandemic. The hotel also welcomes dogs . On this visit I was impressed by your very helpful receptionist who helped us print off all the additional paperwork required at the border. We hope to stay again next year.

Dear CLIONA C., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again next year will be as pleasant as the previous one. Sincerely, La Direction

Novotel Nantes Centre Gare

TripAdvisor rating 4.0/5

Tour61894590787 Business - TripAdvisor review

Hotel Très bien. Very kind and professional staff. Super nice breakfast and with option to take breakfast outside on terras. Location of parking super. only few steps from hotel and with elevator in parking and in hotel.

Not enough Staff???

TripAdvisor rating 2.0/5

matthewn492 Business - TripAdvisor review

I had nothing but issues with this hotel regarding service. The room was impeccable, but it does seem that there are systems in place that the hotel is incapable of managing. Every day, some times, multiple times per day, there were issues. It started with the text telling me my key was ready for me, but when I arrived, the room was not ready. When I reserved, I indicated I needed a Vegan meal, and I had an urgent need for my clothes to be pressed. Well, NO ONE knew about my dietary needs, and the "urgent pressing" could not be returned until 24 hours later. There were many others, but the one that takes the cake. I asked the front desk which SUSHI restaurant I could call to have some Sushi delivered. I was informed that I was not allowed to have food delivered because the hotel had a restaurant...a manager did come out after a while to tell me I could order sushi...was it that or when I called room service before closing and was told they could not make anything for me for dinner (dietary restrictions, remember) because it was too late and I should have called earlier...NEVER AGAIN AT THIS HOTEL!!!

Dear matthewn492 , Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benoit Bourdet Adjoint de direction pour Tanguy Moulet Directeur général

Clean, all confort, nice breakfast

TripAdvisor rating 5.0/5

philippepV9854YB Business - TripAdvisor review

Nice hotel with helpful people. The breakfast is good and the room to take it is extremely well exposed to the sun which is just a pleasure first thing in the morning. The bed could have been better for the price my company paid.

philippepV9854YB We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disgusting stay. Melty bathroom, dusty interior...

TripAdvisor rating 1.0/5

dawidsfffff Business - TripAdvisor review

We spent 1 night in this hotel. According to platinum membership - we didn't received an upgrade to hogher standard room at arrival. After seeing our room I asked for that and then we received an apartment, which was totally dirty and dusty, In bathroom, there is a melt all over the bathtube.

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