Hotel - Mercure Tours Nord Hotel
Mercure Hotel Mercure Hotel

Mercure Tours Nord Hotel

4.0/5 792 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-22:00
    • Opening hours : Week-end 12:00-14:00/19:00-22:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

DE SANGOSSE10 km / 6.21 mi IN EXTENSO1 km / 0.62 mi S.K.F.2 km / 1.25 mi SIEMENS0.5 km / 0.31 mi TAT7 km / 4.35 mi XPO LOGISTICS5 km / 3.11 mi
DELTA INFORMATIQUE0.5 km / 0.31 mi LABORATOIRE BOIRON2.5 km / 1.55 mi SANOFI2 km / 1.24 mi ST MICROELELECTRONICS2 km / 1.25 mi TRANSPORT GEODIS3 km / 1.86 mi

Congress centre

LE VINCI7 km / 4.38 mi

Exhibition centre

PARC DES EXPOSITIONS10 km / 6.25 mi

Your meetings and events

We have six spacious, modular rooms ranging from 431 to 4413 sq. ft. (40 to 410 m²) adapted to suit all your needs. Our commercial team can advise and assist in organizing your professional and private events.

Mercure Tours Nord Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VOUVRAY 40 m2 3 m 30 15 30 10 10
BOURGUEIL 50 m2 3 m 40 20 30 15 20
CHINON 1 80 m2 3 m 60 27 60 40 45
CHINON 2 80 m2 3 m 60 27 60 44 45
CHINON 3 80 m2 3 m 60 27 60 40 45
CHINON 4 80 m2 3 m 60 27 60 40 45
CHINON 1 + 2 320 m2 3 m 300 0 300 160 200
    • Podium
    • WIFI access
    • Syndicate rooms
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Take time to relax in our spacious rooms designed for business trips and family holidays.

  • 93 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 40 family rooms
  • 6 connecting rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 2,698 reviews

Our guest reviews for
Mercure Tours Nord Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 792 reviews
Couples - 18/01/2020 TripAdvisor review
« Excellent stopover spoiled by a few details »

We have stayed many times at this hotel. While not the best Mercure in France, it’s fully up to standard - the rooms are large and well equipped, and the bed is very comfortable. This time a few things were disappointing. On checking in we were very surprised to be told we were no longer Silver status - we checked our account on-line and indeed we were still Silver! This was put right at the desk, but it shouldn’t happen and gives a bad impression. We ate in the restaurant. Based on previous experience, our expectations were not high, but we were dismayed to find that there was nothing on the ‘menu du jour’ that we wanted to eat. Tête de veau anybody? So we ordered from the more expensive à la carte, which was OK but hardly memorable. Then when we came down for breakfast there were many uncleared tables but none available for us. The staff quickly set a table for us, but it’s a small detail that again leaves a bad impression for an hotel with aspirations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y4371VHianc, Thank you so much for this nice review regarding our Mercure Tours Nord ! Respecting the breakfast and the restaurant we will make sure to better for your next stay. We will welcome you with pleasure on the occasion of a new step in the Loire Valley ! Regards

Anonymous Couples - 04/01/2020 Confirmed reviews ALL
« good quality rooms »

Room is equipped well and spacious, staff polite and professional

David M. Couples - 23/12/2019 Confirmed reviews ALL
« Very comfortable stay »

A spacious room with all comforts. A coffee machine would be really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you very much for your nice comments about our Hôtel. We are glad that you enjoyed our comfortable rooms. Our Privilege rooms are equipped with a Nespresso coffee machine, so do not hesitate to book this type of room. We thank you again for your comment, we will gladly welcome you again for your next trip in Tours! Best regards, Audrey Receptionist

Susan O. Couples - 09/12/2019 Confirmed reviews ALL
« Friendly, professional, comfortable »

All the staff we met were courteous and friendly but, at all times, professional. The room was very comfortable and dinner at the restaurant was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Irene Couples - 19/11/2019 Confirmed reviews ALL
« Warm welcome, total comfort, delicious food. »

We were so warmly welcomed at reception by the same charming young man as when we visited in August last year. The dinner was way beyond our expectations, the foie gras was the stuff of dreams. The waiter was charming and friendly while remaining entirely professional and very efficient. We slept like babies on the comfy bed and enjoyed the shower.

Le G. Business - 11/11/2019 Confirmed reviews ALL
« excellent »

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur LE g., Nous vous remercions pour votre commentaire suite à votre venue à l'Hôtel Mercure Tours Nord. C’est avec grand plaisir que nous recevons vos compliments. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Ines

A. Business - 07/11/2019 Confirmed reviews ALL

EXCELLENTE

Our hotel has responded to the review
Our hotel has responded to the review

Chère Madame A., Nous vous remercions pour vos commentaires suite à votre séjour au sein de notre hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Inès

Su M. Couples - 05/11/2019 Confirmed reviews ALL
« A very pleasant stay »

The room was spacious with every comfort

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID M., We loved reading that you enjoyed your stay with us so much. It was our great pleasure to welcome you, I am sure we will see you again at Mercure Tours Nord. Sincerely, Ines

Barbara Couples - 01/11/2019 Confirmed reviews ALL
« Enjoyable short break. »

A return visit. Good location for our various tours of Loire Châteaux, although little to see in actual hotel vicinity. Easy secure parking. Short drive to “park and tram “. Enjoyed the Jardin Botanique in Tours, amongst the chateaus! Quick check in and out. Room was good size, comfortable, neat, modern. Staff friendly and helpful. Breakfast - very good range of hot and cold foods ,pastries etc. Only ate evening meal in hotel restaurant once, (as we like to try different locations.) Ok but a bit pricey.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARBARA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Iain L. Couples - 11/10/2019 Confirmed reviews ALL
« Good location great facility slow dinner service »

Hotel looks great little worn in corridors service good but slow in restraunt

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAIN l., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope to host you soon. Sincerely, Ines

S H. Business - 01/10/2019 Confirmed reviews ALL
« Quiet and comfortable »

Check in was relatively quick and friendly. My room was a reasonable size and seemed pretty clean, and the bed was comfortable. The food in the restaurant was fine and quite reasonable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mister H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Sarah Couples - 22/09/2019 Confirmed reviews ALL
« Welcoming »

Our first stop en route to Portugal and what a super place. Our dog was welcomed and enjoyed sitting with us on the patio for dinner. There are quiet roads nearby for walking dogs. Our room (upgraded thank you!!!) was very comfortable . The staff were unfailingly helpful and we will definitely use again.

S. Business - 16/09/2019 Confirmed reviews ALL
« Business Hotel »

Good Business Hotel... Location is a bit remote, rest is fine...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Couples - 12/09/2019 TripAdvisor review
« Journey stop over »

We were travelling from Pamplona heading to Calais. The hotel was very comfortable and the staff were very helpful and spoke English. The location is ideal for the motorway but not really suitable for visiting Tours without taking the car.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for your kind comment about our hotel and our staff, That's why,we are surprised that you put 1 on 5 for your satisfaction degree? We can't believe is due to our location at 5km fom the city center, because as you said, we are ideally situated from the motorway. With Best regards

Jim T. Couples - 11/09/2019 Confirmed reviews ALL
« Not as good as other Mecure's we have stayed in »

Experience was OK but not a hotel I would book again - more like an ibis than a Mecure!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Pascal Cordier General Manager

Anonymous Couples - 10/09/2019 Confirmed reviews ALL
« very good »

had a good stay and an excellent diner xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Vlpm Families - 24/08/2019 Confirmed reviews ALL
« Comfortable for a one night stopover »

Good reception. Easy parking comfortable rooms. Restaurant no good to us. Ended up at Poivre Rouge up the road which had food to suit everyone. Breakfast ok but no good for 2 of us with milk allergies and one with wheat allergy as well.

Sandra M. Families - 20/08/2019 Confirmed reviews ALL

The room was of a good size and very clean as was the bathroom. The restaurant was unable to take us and there was no reservation system available at weekends. This meant we had to go looking for another place to eat in town in the pouring rain. The breakfast experience was a little disappointing as the layout of the room meant that one could not see what was on offer all together.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDRA M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Nord. I am sorry that your experience in the restaurant did not meet your expectations; allow me to express my sincerest apologies. During summer we welcome a lot a guest in our restaurant and we propose buffet friday and saturday night. That's why we can't make reservation. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,

Family - 18/08/2019 TripAdvisor review
« Definitely a great experience! »

The location was very convenient. The room was bright and pleasant with plenty of space. The breakfast was excellent and the restaurant was definitely five star! But the best part, by far, was the hotel's staff. Always available, incredibly friendly, patient and very helpful. I am definitely staying there next time I am in Tours! It is far better than all the other hotels I have stayed at in the same area [and I have been to most of them because I travel to Tours to visit relatives every year!] My only complaint is that the shower, and also the tiled bathroom floors, are quite slippery and that can be a hazard, as we experienced first-hand. Having said that, I would definitely recommend Mercure!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to see you again very soon. Sincerely,

Ian T. Families - 14/08/2019 Confirmed reviews ALL
« ok »

Hotel very comfortable & staff very helpful. Disappointed that three course meal offer was not explained fully as we seem to have been overcharged when we were unaware that certain dishes were & were not included........

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Nord. I am sorry that your experience in the restaurant did not meet your expectations; please allow me to express my sincerest apologies. Indeed, the 3 course meal à 26.50€ includ the menu of the day. We are sorry that my collegue didn't explain you this point very important. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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