Mercure Tours Nord Hotel 4 stars

Customer review rating 4.5/5 2,964 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Tours Nord Hotel
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+ 21 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Easy access to the downtown area and 5 minutes from the A10 highway

  • Free indoor private car park

  • Pool and outdoor terrace

  • 410m² of rooms that can be adapted to your needs

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Outdoor heated pool
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Tours Nord Hotel

11 rue de l'Aviation
37100
tours
france

Tel: +33247495500

Fax: (+33)2/47495525

Check-in from 15h00

Check out up to 12h00

  • By plane

    TOURS ST SYMPHORIEN At 3km / 1.88 miles

  • By helicopter

    ST SYMPHORIEN At 3km / 1.88 miles

  • By car

    A10-TOURS NORD-N°19 At 2km / 1.25 miles

  • By train

    ST PIERRE DES CORPS At 9km / 5.63 miles

  • By train

    TOURS At 7km / 4.38 miles

GPS :47.438095, 0.708801

Companies

  • DE SANGOSSE 10.0 km / 6.21 mi
  • DELTA INFORMATIQUE 0.5 km / 0.31 mi
  • IN EXTENSO 1.0 km / 0.62 mi
  • LABORATOIRE BOIRON 2.5 km / 1.55 mi
  • S.K.F. 2.0 km / 1.25 mi
  • SANOFI 2.0 km / 1.24 mi
  • SIEMENS 0.5 km / 0.31 mi
  • ST MICROELELECTRONICS 2.0 km / 1.25 mi
  • TAT 7.0 km / 4.35 mi
  • TRANSPORT GEODIS 3.0 km / 1.86 mi
  • XPO LOGISTICS 5.0 km / 3.11 mi
Companies

Your meetings and events

We have six spacious, modular rooms ranging from 431 to 4413 sq. ft. (40 to 410 m²) adapted to suit all your needs. Our commercial team can advise and assist in organizing your professional and private events.

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • WIFI access

  • Syndicate rooms

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Take time to relax in our spacious rooms designed for business trips and family holidays.

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family room with 1 double bed and 1 sofa bed for 2 people.

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room - 1 double bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

LES VIGNES

Type of cuisine: Regional

Enjoy our fine traditional and regional cuisine in sophisticated surroundings. On sunny days, dine out on the terrace next to the pool,

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

Discover the wines of the Loire Valley in our stylish bar. A warm welcome and professionalism are the trademarks of this unique setting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Tours Nord Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,964 reviews

tripadvisor

TripAdvisor Rating 4.0/5

836 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Perfect overnight

Customer review rating 4.5/5

Alina Families - 07/09/2020 Confirmed reviews ALL

Felt safe and well looked after. All personnel were respectful of health and safety measures so would choose this hotel again without doubt. Thank you.

Dear Mrs M., We thank you for your comments regarding your stay at the Hôtel Mercure Tours Nord. We are glad that your stay in our hotel went well, and that you felt safe. We indeed received the ALL Safe label that guarantee the safety of our guests and staff during the pandemic. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located. Services not up to expectations

Customer review rating 4.5/5

Arthur P. Friends - 16/08/2020 Confirmed reviews ALL

Bar closed early - no possibility to have welcome drink Breakfast on top of room far whereas Accor hotel advertises free weekend breakfast for diamond members

Convenient situation and good quality

Customer review rating 4.5/5

Jeff Couples - 15/08/2020 Confirmed reviews ALL

Good food and very clean and compliant re the virus.

Dear JEFFREY H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not more than three stars!

Customer review rating 4.5/5

Mariella Families - 13/08/2020 Confirmed reviews ALL

Too basic in everything! The swimming pool is a box! And not even heated! Room is tiny. We were 3 but got towels for 2.

Dear MARIELLA M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.5/5

Lewis D. Families - 11/08/2020 Confirmed reviews ALL

The staff were very helpful and the hotel was very clean and we had good service

Dear LEWIS D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A good stop over

Customer review rating 4.5/5

G Families - 11/08/2020 Confirmed reviews ALL

We stopped for a night on the way back from our holiday. The hotel is easily reachable from the high way, it has a locked parking area. The check in went very easy and quick, our room was perfectly prepared. Due to COVID the breakfast is organized with quite some restrictions - that doesn't make it very pleasant, but all in all, it was good.

Dear GABOR M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly helpful staff nice rooms

Customer review rating 4.5/5

Iain Families - 08/08/2020 Confirmed reviews ALL

Excellent thank you, the linked rooms were perfect for us and the kids, the food great in the bat.

Dear IAIN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice short stay

Customer review rating 4.5/5

Charlotte Families - 04/08/2020 Confirmed reviews ALL

We stayed here during our trip to the south. Nice hotel, free large parking and a nice pool. Staff is very friendly. The breakfast is not 'wow' and was missing some good bread but for the rest everything was great. Covid measurements were also respected by all the staff!

Dear CHARLOTTE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.5/5

Anonymous Families - 02/08/2020 Confirmed reviews ALL

We stayed here on our way down to the Sputh of France Great location easy to reach Arrived in time for a swim and then dinner at the hotel Was perfectly placed to pop and get petrol the next morning before heading back on the motorway

Dear EVE A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno LEMOINE

Friendly Staff

Customer review rating 4.5/5

Aw Families - 20/07/2020 Confirmed reviews ALL

Good location, warm welcome, good hotel

Slightly disappointed

Customer review rating 4.5/5

Anon Couples - 19/07/2020 Confirmed reviews ALL

Reception 8/10; Restaurant - Food and Service 8/10; Bedroom 7/10 - Double bed supplied as requested, but sofa opened as additional bed, which was not requested. Room more modest than other Mercure hotels we have stayed in. 4th floor corridor between lift and bedroom 1/10 - very dirty, desparately in need of vacuuming. Let the whole property down. As a result will probably not stay in this Mercure again

Dear ROBERT W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overnight stay

Customer review rating 4.5/5

Andrew S. Couples - 14/07/2020 Confirmed reviews ALL

The hotel is excellent with good rooms a wonderful bed for sleeping but spoilt by a lack of attention to details. For example, in the room there was very little shower gel left in the bottle (these things should be checked, I don’t pay €180 for avroom to have that). There was also an electrical problem in room 220 where the centralised electric switch when on was generating an irritating buzz (silenced when that was switched off). The hotel restaurant was also not rigorous enough checking everyone had masks. Having said that the cuusine was of a very high standard.

Dear mister S. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Excellent sray

Customer review rating 4.5/5

Brenda C. Couples - 11/03/2020 Confirmed reviews ALL

Enjoyed our stay. Requested quiet room and were given a room on top floor. The bed was extremely comfortable and we had a good nights sleep. The restaurant was very good and the staff were very friendly and attentive. Will definitely return when we are next in the area

Dear BRENDA C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

S.h. Families - 17/02/2020 Confirmed reviews ALL

This is the fourth stay at this hotel. On this occasion for the first time the service in the restaurant was excellent. In the past this was my only complaint but there has been a huge improvement.

Dear SUSAN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stopover spoiled by a few details

TripAdvisor rating 4.0/5

Y4371VHianc Couples - 18/01/2020 TripAdvisor review

We have stayed many times at this hotel. While not the best Mercure in France, it’s fully up to standard - the rooms are large and well equipped, and the bed is very comfortable. This time a few things were disappointing. On checking in we were very surprised to be told we were no longer Silver status - we checked our account on-line and indeed we were still Silver! This was put right at the desk, but it shouldn’t happen and gives a bad impression. We ate in the restaurant. Based on previous experience, our expectations were not high, but we were dismayed to find that there was nothing on the ‘menu du jour’ that we wanted to eat. Tête de veau anybody? So we ordered from the more expensive à la carte, which was OK but hardly memorable. Then when we came down for breakfast there were many uncleared tables but none available for us. The staff quickly set a table for us, but it’s a small detail that again leaves a bad impression for an hotel with aspirations.

Dear Y4371VHianc, Thank you so much for this nice review regarding our Mercure Tours Nord ! Respecting the breakfast and the restaurant we will make sure to better for your next stay. We will welcome you with pleasure on the occasion of a new step in the Loire Valley ! Regards

good quality rooms

Customer review rating 4.5/5

Anonymous Couples - 04/01/2020 Confirmed reviews ALL

Room is equipped well and spacious, staff polite and professional

Dear Mrs B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon to propose you the new menu in our restaurant. Sincerely,

Very comfortable stay

Customer review rating 4.5/5

David M. Couples - 23/12/2019 Confirmed reviews ALL

A spacious room with all comforts. A coffee machine would be really good.

Dear Mr M., Thank you very much for your nice comments about our Hôtel. We are glad that you enjoyed our comfortable rooms. Our Privilege rooms are equipped with a Nespresso coffee machine, so do not hesitate to book this type of room. We thank you again for your comment, we will gladly welcome you again for your next trip in Tours! Best regards, Audrey Receptionist

Friendly, professional, comfortable

Customer review rating 4.5/5

Susan O. Couples - 09/12/2019 Confirmed reviews ALL

All the staff we met were courteous and friendly but, at all times, professional. The room was very comfortable and dinner at the restaurant was delicious.

Dear Madam O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Warm welcome, total comfort, delicious food.

Customer review rating 4.5/5

Irene Couples - 19/11/2019 Confirmed reviews ALL

We were so warmly welcomed at reception by the same charming young man as when we visited in August last year. The dinner was way beyond our expectations, the foie gras was the stuff of dreams. The waiter was charming and friendly while remaining entirely professional and very efficient. We slept like babies on the comfy bed and enjoyed the shower.

excellent

Customer review rating 4.5/5

Le G. Business - 11/11/2019 Confirmed reviews ALL

excellent

Cher Monsieur LE g., Nous vous remercions pour votre commentaire suite à votre venue à l'Hôtel Mercure Tours Nord. C’est avec grand plaisir que nous recevons vos compliments. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Ines

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