Novotel Melbourne on Collins

Novotel Melbourne on Collins 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,315 reviews

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Hotel extras

  • Located in the Heart of Melbourne, the perfect destination for work and pleasure.

  • Hotel located above fashionable St Collins Lane Shopping Mall and 1 min walk to Bourke St Mall

  • ALLSAFE Certified Hotel

  • Newly refurbished Fitness Centre with heated pool and spa

  • Free WiFi for all guests , generous work space, iPad® dock, LCD TV

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Melbourne on Collins

270 Collins Street
3000 MELBOURNE
Australia

GPS:-37.815963, 144.964961

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Near the property
  • Car park

LANE RESTAURANT

Lane Restaurant is located on Level 3 and overlooks iconic Collins Street. This modern style restaurant features extensive breakfast buffet, café lunch and a la carte dinner menu, designed to reflect Melbourne's vibrant food culture.

Your meetings and events

Modern and beautifully presented, the conference facilities at Novotel Melbourne on Collins provide the ideal setting for meetings, conferences and events in Melbourne. Featuring nine contemporary function rooms, this impressive Melbourne conference centr e can accommodate eight to 400 delegates in a range of layout configurations, including theatre, banquet, classroom and boardroom styles. The pillarless Australia Ballroom is the hotel's largest event space, offering plenty of natural light and unimpeded views for conferences, gala dinners and trade shows. Guests organising an event at the hotel can benefit from a range of state-of-the-art conferencing equipment, as well as the support of the hotel's dedicated events team and onsite audio visual company.

Room descriptions and layouts

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Whether travelling on business or visiting in leisure, guest rooms at Novotel Melbourne on Collins provide everything needed for a restful night's sleep. Offering striking city views, guest rooms at this stylish Melbourne hotel are beautifully appointed a nd tastefully decorated. Guests can choose from a variety of accommodation styles, with Standard, Executive, Suite and Family options available. Each room features a work desk, an LCD TV, cable and WiFi internet access, a minibar and a modern ensuite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,315 reviews

TripAdvisor Rating  4.0/5  5,183 reviews

adequate

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

good location, nice bar area, rooms clean and nicely presented. limited by food choice for in-room dining and TV experience. For the TV, the entertainment solution is very slow to respond with remote (even trying to change channels was a frustrating experience (hit + wait 5 seconds to ensure you do not hit to quickly and jump over the choice) and I travel alot for business around the world and you can always depend on something like Discovery channel or National Geographic at a minimum to have in the background, but this is the first hotel I have experienced that didnt even have that.

Dear Benjaminjohn D., We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, including which TV channels we offer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Maynard General Manager

Good location, good service

Customer review rating 4.0/5

Kim R. Business - Confirmed reviews ALL

It's annoying that I can't access my booking when I booked through an agency

Dear Kim R., We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Maynard General Manager

Well Located, Clean and well Maintained

Customer review rating 4.0/5

David G. Business - Confirmed reviews ALL

My stay was fine, have 2 concerns; firstly the bed could have been firmer but suspect that is just my personal preference and second is the ammenities in the bathroom. I appreciate the need to be environmentally aligned but it would be good to have normal soap as well as the liquid option, I personally prefer normal soap and it could be supplied and still meet environmental considerations

Dear David G., We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be note that a selection of amenities is available upon request from our Front Desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Maynard General Manager

Great stay great facilities

Customer review rating 4.5/5

Nick G. Business - Confirmed reviews ALL

loved the experience very welcoming to enter onto the bar area and atrium

Dear Nicholas G., We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Maynard General Manager

Great stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Fantastic convenient location, very comfortable hotel, great staff.

Dear Joanna A., We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Maynard General Manager

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Other web-users rate our hotel

  • 685 reviews 9.1/10 Location
  • 891 reviews 6.2/10 Room
  • 852 reviews 7.4/10 Service
  • 14 reviews 3.3/10 WiFi
  • 301 reviews 7/10 Cleanliness
  • 213 reviews 8.5/10 Breakfast

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