Novotel Poitiers Site du Futuroscope

Novotel Poitiers Site du Futuroscope 4 stars

Customer review rating (ALL Rating) 4.2/5 2,403 reviews

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Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Hygiene and prevention measures meet the highest standards

  • Ideal as a stopover on long journeys, near A10 highway exit 28

  • Direct access: A10 highway exit Futuroscope no. 28

  • Breakfast, lunch and dinner served via room service.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Poitiers Site du Futuroscope

Avenue René Monory, BP 30135 TELEPORT IV, FUTUROSCOPE- CHASSENEUIL
86360 CHASSENEUIL DU POITOU
France

GPS:46.669136, 0.361278

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Prismée

With its elegant, contemporary, and warm atmosphere, our brand new restaurant "Prismée" has just opened its doors. Come share a moment of relaxation and conviviality in this refined space.

Your meetings and events

Meeting@Novotel: where meetings equal success. Whatever the type of meeting, better your odds of success with the Novotel network Our years of experience have let us build a great expertise in meetings organization. When it is time to eat, enjoy our selection of innovative gourmet snacks.

Room descriptions and layouts

11 

meeting rooms

From 1 to 350 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The Novotel Poitiers Site du Futuroscope offers rooms measuring 269-431 sq. ft. (25-40 m²), equipped with a bathroom with shower and separate toilet, free WIFI, tea and coffee making facilities, flat-screen TV, safe and minibar with free mineral water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,403 reviews

TripAdvisor Rating  4.0/5  715 reviews

Nice hotel but can do better for the maintenance

Customer review rating 3.5/5

D. Business - Confirmed reviews ALL

The bathroom sink was bending, it doesn 't look strong. The musculation machin with weigh was broken. The sauna was not working. When I ask when "it will be fixed ?", people say "I don't know" Musclation and sauna where the main reason why I choise the hotel , so Im not completly happy.

Dear CHRISTIAN D., We very much appreciate your comments regarding your stay at the Novotel Poitiers Site du Futuroscope. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique CAMAILLE Directeur

Good standard Novotel

Customer review rating 4.0/5

Alan Couples - Confirmed reviews ALL

Usual Novotel experience, nothing particularly good or bad

Dear ALAN R., We very much appreciate your comments regarding your stay at the Novotel Poitiers Site du Futuroscope. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique CAMAILLE Directeur

Dreadful

TripAdvisor rating 1.0/5

AnoushkaB_12 Families - TripAdvisor review

Tired rooms, mould in the bathrooms and due to a sewage stench and mould we had to move rooms for the third time. No extra beds for kids just a pull out bed from a dirty sofa. Awful food, breakfast was tolerable. However the staff were very nice and did their best.

Bonjour Anoushka, Merci d'avoir pris le temps de nous écrire ce commentaire. Les chambres ont été rénovées il y a 4 ans et répondent généralement parfaitement aux attentes de nos clients, je regrette que cela n'ait pas été le cas pour vous. Notre personnel d’entretien assure une qualité constante de propreté et nous regrettons que vous n’ayez pas pu le constater. En espérant ne pas rester sur cette note négative et pouvoir mieux vous satisfaire la prochaine fois. Bien Cordialement,

We LOVED the Novotel Futuroscope

TripAdvisor rating 5.0/5

aimoverseas Families - TripAdvisor review

We got an excellent price on one of the Novotel's Junior Suites for us and our kids. This is a fantastic option for families with tonnes of space and a huge bathroom. The breakfast is diverse and plentiful too. We drove to the Futuroscope (even though it's only a kilometre walk) because it was really hot. It's very close and would be easy to walk if the weather is good. We'll definitely stay here again if visiting Futuroscope.

Bonjour aimoverseas, Nous nous réjouissons de lire un commentaire aussi positif. Votre avis compte énormément pour nous afin de continuer à fournir le meilleur service possible. A très bientôt chez Novotel.

Awful

Customer review rating 1.0/5

Anoushka Families - Confirmed reviews ALL

Lovely staff, dreadful tired rooms, tasteless menu, expensive drab wine list, it was disappointment , a French friend of mine recommended Novotel, and I will NEVER stay at one again, mouldy bathrooms, a room smelling of sewage, rooms underground. Maybe Novotel should look at the NH group and see how they could improve. In fact due to the poor condition and hygiene of the rooms we were moved 3 times, no soap in one bathroom, no room with a double bed and a single, just a pull out bed from a dirty dusty sofa. Its disgusting, poor quality rooms, and food, but the staff were very nice and tried their best to accommodate .

Dear ANOUSHKA F., Thank you for taking the time to tell us about your experience at the Novotel Poitiers Site du Futuroscope. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 493 reviews 8.5/10 Location
  • 1,068 reviews 6.9/10 Room
  • 1,064 reviews 7.3/10 Service
  • 7 reviews 9.5/10 WiFi
  • 550 reviews 7.8/10 Breakfast
  • 547 reviews 4/10 Food
  • 540 reviews 7.3/10 Comfort
  • 425 reviews 5.8/10 Cleanliness

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