Mercure Paris Eiffel Tower Grenelle Hotel

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Mercure Paris Eiffel Tower Grenelle Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 700 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Hotel 100% renovated, certified ALLSAFE by Bureau Veritas

  • Private paid undercover car park, subject to availability

  • Near the Eiffel Tower and the Dupleix metro, line 6

  • Lounge bar, Patio-terrace with trees, Fitness room, Sauna

  • Room service, Conference rooms for 5 to 20 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Paris Eiffel Tower Grenelle Hotel

64 boulevard de Grenelle
75015 PARIS
France

Telephone +33 1 45 78 90 90

Fax +33 1 45 78 95 55

Contact email

  • BUS:  Ligne 42 Arrêt DUPLEIX

  • SUBWAY:  Ligne 6 Station DUPLEIX

  • RER:  Ligne C Station CHAMPS DE MARS

  • By plane

    CHARLES DE GAULLE At 32km / 19 miles

  • By plane

    PARIS ORLY At 18km / 11 miles

  • By train

    DUPLEIX At 0km / 0 miles

  • By train

    MONTPARNASSE At 2km / 1 miles

GPS:48.850519, 2.29245

Exhibition centre

  • PORTE DE VERSAILLES 3 km / 1.86 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE PONDICHERY

A spacious area with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are having a business meeting or drinks with friends, we have thought of everything to make your experience an enjoyable one. Enjoy a break on the sunny terrace.

Your meetings and events

The hotel has 2 meeting rooms with natural daylight, seating up to 20 people. These rooms are equipped with a video projector, flip chart and free WIFI access. Lunch is available on site. Paying private car park.

Room descriptions and layouts

2 

meeting rooms

From 1 to 30 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

According your needs, choose a Standard or Privilege room or our Junior Privilege Suite. Our rooms’ decor is inspired by ‘A Passage to India’. You can enjoy views of the Eiffel Tower from some rooms

Our guest reviews

Our guest reviews for
Mercure Paris Eiffel Tower Grenelle Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  700 reviews

TripAdvisor Rating  3.5/5  999 reviews

Very good location

Customer review rating 4.0/5

Aldo D. Couples - Confirmed reviews ALL

This is the third time i stay with Mercure Tour Eiffel ,in general I have good experience with little hiccups here and there.

Well located, clean room

Customer review rating 3.5/5

L.f Friends - Confirmed reviews ALL

I love the area, super accessible to the Paris city centre. 10mins walk to the Eiffel Tower. We also hot a room with the Tower’s view and it’s magnificent at night. Our room was a bit small but that’s like almost everywhere in Paris. The Receptionist were all friendly and helpful.

Great experience

Customer review rating 5.0/5

Razvan Couples - Confirmed reviews ALL

It was a very pleasant experience, the hotel has a great location, it is very cozy and the staff is kind and very helpful.

Great experience

Customer review rating 5.0/5

Kai Solo - Confirmed reviews ALL

The hotel is so well located as I could take the metro within few mins, the staffs were all very friendly, helpful and were with empathy. The room was well renovated, clean and the shower was great! The breakfast place was great with great selections, was spacious and staffs were very nice.

Dear KAI Q., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Grenelle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frances Miranda Adjointe de Direction

Excelent service

Customer review rating 4.5/5

Kg Families - Confirmed reviews ALL

We had exceptional service before we arrived and when we got to the hotel. I had restaurants recommended and the most amazing birthday cake that the hotel ordered on my behalf, and the hotel provided balloons also - it was such a special moment and a level of service you would not get everywhere. The rooms are compact and have everything you need, we were on 4th floor with lovely views of the Eiffel Tower, which was only a 10 mins walk. There were also lovely bistros locally for feed and drink.

Dear KEAVY G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Grenelle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frances Miranda Adjointe de Direction

Very helpful and friendly staff

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The front desk staff was extremely accommodating during our stay.

Dear JAMESON L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Grenelle. It is always a pleasure to receive positive feedback. I will share your comments with our team and Erwan the young receptionnist. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frances Miranda Adjointe de Direction

Well located, lack of air-con, room was very small.

Customer review rating 3.0/5

Will O. Couples - Confirmed reviews ALL

Hotel was in a good location, room was ok. Very small rooms, bathroom was nice. Area around the hotel is nice close proximity to Eiffel Tower and the metro is very accessible. For a four star hotel would have expected a lot more from the rooms. Seems more like a 2/3 star hotel in the bedrooms.

Was nice

Customer review rating 4.5/5

Frank Friends - Confirmed reviews ALL

Great localization. After the upgrade, the room was nice with a spectacular view. Breakfast without anything special but good.

Dear FRANCISZEK B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Grenelle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frances Miranda Adjointe de Direction

Good stay, nice staff, good location

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good stay, nice staff, good location

Dear MATHEUS P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Grenelle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frances Miranda Adjointe de Direction

near my needs

Customer review rating 4.0/5

Anthony Couples - Confirmed reviews ALL

very good everything was as expected

Dear ANTHONY D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Grenelle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frances Miranda Adjointe de Direction

Customer review rating 4.0/5

P. Business - Confirmed reviews ALL

Well maintained , clean, very quite on the backyard, comfortable room, good breakfast, very good !

Dear Mr P., Thank you very much for taking the time to share your experience at the Mercure Paris Tour Eiffel Grenelle. We are glad that you had a wonderful stay with us and that you've mentioned the comfort and the calm of our rooms as a plus for your visit. We hope to have the opportunity to welcome you again soon. Best regards, Amandine Gaud Front Office Manager

Well located

Customer review rating 3.5/5

Pierre G. Business - Confirmed reviews ALL

Breakfast was not included while my last stay at Mercure Notre Dame it was. Friendly and professional service at the counter

Dear Mr G., Thank you very much for taking the time to share your experience at the Mercure Paris Tour Eiffel Grenelle. Thank you for your positive mark and we are pleased that you had a good stay overall. Concerning the breakfast included, it depend of the rate chosen at the reservation. Of course, if the breakfast is not icluded, you also have the possibility to add it direclty at the hotel. We hope to have the opportunity to welcome you again soon. Sincerely, Amandine Gaud Front office manager

Great stay!

Customer review rating 5.0/5

John Families - Confirmed reviews ALL

We loved how close it was to Eiffel tower and Metro right in front, Picard, Monoprix, Mc

Dear JOHN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Grenelle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frances Miranda Adjointe de Direction

Well located

Customer review rating 4.5/5

C. Couples - Confirmed reviews ALL

All good

Dear TSEGENKO C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Grenelle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frances Miranda Adjointe de Direction

Noisy and n-personal

Customer review rating 1.0/5

Daniel Couples - Confirmed reviews ALL

Noisy throughout, woken on a sunday morning very ealy by people screaming in hallway.

Dear Mr N., Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris Tour Eiffel Grenelle. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We regret to hear that we were unable to meet your expectations during your stay. The comfort and convenience of our guests is our utmost priority and we are dedicated to providing these to all our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amandine Gaud Front office manager

Friendly Staff

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Great location, clean room, friendly stuff, good service

Dear FLEENOR P., Thank you very much for your recent visit at the Mercure Paris Tour Eiffel Grenelle and for taking the time to share your experience. We are glad to know that you enjoyed your stay with us and it is a delight that you particularly appreciate the cleanliness of our rooms, the friendliness of our team as well as our privileged location. Your appreciation to our service is highly valued. We hope to see you again very soon. Sincerely, Frances Miranda

Servicie quality

TripAdvisor rating 3.0/5

gulpol2022 Business - TripAdvisor review

We stayed at privilege room and the it was nice room. All receptionist except Erwin are not so kind. Exceptionally the chinese is not understanding us and not helped even her manager too. Even though we stayed 2 people in the room, they gave us a free drink voucher for one.And we asked for both of us,they were very rude. Only the room was ok in this hotel and we were not so happy at all,we would not consider staying again...

Dear Guests, We are sorry not to have been able to meet all your expectations. In fact, the Loyalty program All provides one free drink per stay for silver card holder and beyond. We hope you change your mind so that we can regain your trust during a next stay. Best regards .

Loved our stay

TripAdvisor rating 5.0/5

esmeraldajavier1979 TripAdvisor review

This hotel is fantastic! Great staff and location. The room was perfect, not too small. The amenities were also great. This was our first time in Paris and it won’t be our last. The metro is right infront of hotel, you can’t hear it. The Eiffel Tower is walking distance too.

Dear Guests, Thanks a lot for sharing your opinions. Team of Mercure Paris Tour Eiffel Grenelle is delighted that you keep a beautiful memory of your stay with us. We hope to welcome you again soon for a next trip in Paris. Best Regards

Good location

TripAdvisor rating 4.0/5

cazcuidiaz TripAdvisor review

Hotel is located in a working class neighborhood within walking distance to the Eiffel Tower. It is a small hotel, clean and quiet. The service at the front desk was very helpful and professional. The restaurant is practically non existent, but there are many option right outside the hotel doors. They offer a buffet breakfast a little overpriced for what was being offered and stop promptly at 10:00AM. Housekeeping was a little bumpy the first couple of days, but fine after that. The rooms are a little small but work for its intended purpose.

Convenient location, 4 star seems over the top, specially service requires improvement

TripAdvisor rating 3.0/5

Doswiadczony Couples - TripAdvisor review

Absolutely no Platinum member recognition. Very impersonal checkin, pathetic welcome gift, even not delivered to the room, no welcome note. Standard room we had on first night very basic and small. On second day I asked for an upgrade. Receptionist didn't notice my Platinum level and tried to ask for extra charge. Finally upgrade granted, just one level up. Privillage room much better and larger. It seems that in 4 star hotel proper bar and restaurant should be available. Unfortunately there is only kind of bar service performed by receptionist like in 2 star Ibis hotels. When I wanted to have a welcome drink I waited long and nobody came to service. When I went to reception ladies were having fun and laughs at the back. I asked for service. It took several minutes before someone came, even though there were no clients at the reception. I asked for white wine. I got in unacceptable room temperature. Breakfast choice limited, but tasty. Even though hotel is advertised and sold as air conditioned it was switched off and it was hot in the room. Hotel didn't e-mail an invoice after left hotel. Two days later I asked for issuing it as per my request in the reservation. It was issued to different data that I provided in the reservation.

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