Hotel - Mercure Paris Eiffel Tower Grenelle Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Eiffel Tower Grenelle Hotel

3.5/5 959 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna
  • Boat excursions

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30 AM TO 10:30 PM
    • Opening hours : Week-end 11:30 AM TO 10:30 PM

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition centre

PORTE DE VERSAILLES3 km / 1.86 mi

Your meetings and events

The hotel has 2 meeting rooms with natural daylight, seating up to 20 people. These rooms are equipped with a video projector, flip chart and free WIFI access. Lunch is available on site. Paying private car park.

Mercure Paris Eiffel Tower Grenelle Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DUPLEIX 20 m2 3 m 12 0 8 0 0
EIFFEL 50 m2 3 m 30 20 25 20 0
    • Screen
    • Soundproof
    • Flipchart
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

You can choose from a Standard Room or a Privilege Room, depending on your requirements. All of our rooms have been completely renovated and feature décor inspired by the route to India. For some of the rooms, you can enjoy a view of the Eiffel Tower

  • 77 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 2,181 reviews

Our guest reviews for
Mercure Paris Eiffel Tower Grenelle Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 959 reviews
Eric Business - 13/02/2020 Confirmed reviews ALL
« Perfect stay ! »

Very good hotel at a perfect location. Wonderful room, lovely breakfast and very good services!

A H. Couples - 08/02/2020 Confirmed reviews ALL
« Nice staff and room a little out of the way »

Your staff was excellent, friendly and helpful. The room was very comfortable even though we had issues with regulating the heat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. ANGELIQUE, Thank you for taking the time to share your experience following your recent stay here at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us more particulary the comfort of our rooms and the friendliness of our staff. Your comment will be shared with the whole team to serve as a motivation in continuing the quality of our service. We hope to welcome you back in the near future. Sincerely, Frances Miranda Front Office Manager

Filip Couples - 06/02/2020 Confirmed reviews ALL
« Convenient location, 4 star seems over the top, specially service requires improvement »

Absolutely no Platinum member recognition. Very impersonal checkin, pathetic welcome gift, even not delivered to the room, no welcome note. Standard room we had on first night very basic and small. On second day I asked for an upgrade. Receptionist didn't notice my Platinum level and tried to ask for extra charge. Finally upgrade granted, just one level up. Privillage room much better and larger. It seems that in 4 star hotel proper bar and restaurant should be available. Unfortunately there is only kind of bar service performed by receptionist like in 2 star Ibis hotels. When I wanted to have a welcome drink I waited long and nobody came to service. When I went to reception ladies were having fun and laughs at the back. I asked for service. It took several minutes before someone came, even though there were no clients at the reception. I asked for white wine. I got in unacceptable room temperature. Breakfast choice limited, but tasty. Even though hotel is advertised and sold as air conditioned it was switched off and it was hot in the room. Hotel didn't e-mail an invoice after left hotel. Two days later I asked for issuing it as per my request in the reservation. It was issued to different data that I provided in the reservation.

Couples - 06/02/2020 TripAdvisor review
« Convenient location, 4 star seems over the top, specially service requires improvement »

Absolutely no Platinum member recognition. Very impersonal checkin, pathetic welcome gift, even not delivered to the room, no welcome note. Standard room we had on first night very basic and small. On second day I asked for an upgrade. Receptionist didn't notice my Platinum level and tried to ask for extra charge. Finally upgrade granted, just one level up. Privillage room much better and larger. It seems that in 4 star hotel proper bar and restaurant should be available. Unfortunately there is only kind of bar service performed by receptionist like in 2 star Ibis hotels. When I wanted to have a welcome drink I waited long and nobody came to service. When I went to reception ladies were having fun and laughs at the back. I asked for service. It took several minutes before someone came, even though there were no clients at the reception. I asked for white wine. I got in unacceptable room temperature. Breakfast choice limited, but tasty. Even though hotel is advertised and sold as air conditioned it was switched off and it was hot in the room. Hotel didn't e-mail an invoice after left hotel. Two days later I asked for issuing it as per my request in the reservation. It was issued to different data that I provided in the reservation.

Anonymous Solo - 02/02/2020 Confirmed reviews ALL
« good »

It was very good, the reception staff is great

31/01/2020 TripAdvisor review
« Elegant boutique hotel, good location and friendly staff »

The hotel is ideally situated on the left bank close to the Eiffel tower and Dupleix metro for quick access into the centre of Paris. Well appointed rooms and some good views of the tower, elegant public areas set amongst courtyard gardens. Staff are helpful and breakfast staff are particularly friendly.

St… Couples - 27/01/2020 Confirmed reviews ALL
« Perfectly located but missing a view »

Conveniently located in the heart of Paris. Nicely designed and confortable rooms. Only negative when selecting the Suite there is no view.

Jason A. Couples - 08/01/2020 Confirmed reviews ALL
« Not my experience with other for ACCOR Hotels »

Hotel was clean, staff was friendly, and it was a fair value for the area. A few areas of improvement would be improving the ambiance when entering the lobby by playing background music, or having fresh flowers maybe... instead the space looked like it was being used to sell souvenirs. Also, the breakfast offerings need to be upgraded. We paid extra to include breakfast, on our trip but we only ate there once because the food wasn’t appetizing.

Waldo V. M. Couples - 06/01/2020 Confirmed reviews ALL
« Great stay in a superb area »

The hotel stay was pleasant as always. It my second year that I return to the same Hotel with my wife on holiday. The rooms (Priviliege) was neat, tidy, spacious enough with great shower/ tub, televesion and wifi. Staff are always friendly, helpful and kind. Thank you team Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VAN DER M., Thank you very much for taking the time to share your experience at the Mercure Paris Tour Eiffel Grenelle. It is always a pleasure to welcome you back and receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Frances Miranda Front Office Manager

Couples - 03/01/2020 TripAdvisor review
« Amazing and superb Experience!! »

Wonderful team. Very helpful staff and superb area to stay. Always wonderful at Mercure and worth the stay. Rooms clesn and service great. Rooms priviliege was grwat options. Bathrooms and setup is super. Close to metro and eifel tower and great restaurants. Nice area for casual walks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, It's a pleasure to read your comments, thank you very much, I shared your compliments with the team of Mercure Paris Tour Eiffel Grenelle. Our daily priority is to ensure the satisfaction of all our guests every day. We wish you a happy new year and we hope to welcome you again for a next trip in Paris. Best Regards.

Ti… Families - 31/12/2019 Confirmed reviews ALL
« The room temperature was not ok; breakfast service was very poor. »

We were very dissatisfied as the room temperature was too hot. Opening windows was not an option as we we had a room on the ground floor, next to the road... we had put the airco on all night which made a lot of noise.... the 4 of us slept really bad. In the morning we wanted to have a table for 4. The tables were not cleaned, and we hardly got some help to free up a table for our family. A lot of the food was missing (no pancakes, nor scrambled eggs anymore...). The poor quality was not in relation with the price we had paid.

Friends getaway - 30/12/2019 TripAdvisor review
« Average room with poor housekeeping »

Apart from being near the metro, there are no merits to this hotel. The housekeeping was horrible, with some days having no refill of shampoo or shower gel. Room was cleaned haphazardly. Only saving grace was a helpful staff at the reception named Erwan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, We are sorry we beg you to accept our sincerest apologies.Be assured that the necessary corrective measures about the different points that you explain us have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. We wish you a happy new year. Best regards.

Tena O. Couples - 27/12/2019 Confirmed reviews ALL
« Amazing »

Our stay was great! We got an amazing room on the 5th floor with the Eiffel tower view, breakfast was super delicious and all staff were friendly. Alexandre at the Front Desk (who checked us in) was brilliant. He was so helpful and polite. And when we come to Paris again, we will definitely stay in this Hotel again. Another big bonus: location. Thank you very much for everything. Merci.

Kyle W. Couples - 15/12/2019 Confirmed reviews ALL
« Great stay rl »

Friendly staff, perfect room, with a great view!

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. Kyle, Thank you very much for taking the time to review your stay at the Mercure Paris Tour Eiffel Grenelle. We are glad you enjoyed your stay with us and more particularly the friendliness of our team and the view of your room. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the opportunity to welcome you again soon. Sincerely, Frances Miranda Front Office Manager

Anonymous Business - 13/12/2019 Confirmed reviews ALL
« Good experience overall »

Nice hotel, friendly employees, tasty breakfast only drawback was that showergel/shampoo bottle was empty in my room + could not connect to wifi on my mobile phone

Kelvin Y. Couples - 10/12/2019 Confirmed reviews ALL
« Nearby Eiffel Tower but NO view of it! »

Receptionist is warm & friendly. Room is clean + tidy though it is small. TV is just OK. Breakfast is just OK. On budget, choose this hotel

Denis Couples - 09/12/2019 Confirmed reviews ALL
« Perfect location at a competitive price »

Perfect location close to the Champ de Mars and next to a lively pub. Excellent value for money. No nonsense but nice and clean room, with a good bed.

Kate Friends - 03/12/2019 Confirmed reviews ALL
« The location was great and the room was clean, but the ac didn't seem to work properly so the room was really warm. »

The overall stay was good. The room was clean and comfortable, but it would be nice to have wash cloths and the ac didn't work properly so the room was really warm at night.

Ed M. Couples - 01/12/2019 Confirmed reviews ALL
« Easy checkIn and out with a good sleep »

Checked in to sleep after long travel. It was made easy and I got my well needed rest. Bed was good. People were nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDWARD M., We thank you for your wonderful feedback about your recent experience here at Mercure Paris Tour Eiffel Grenelle. We are glad you enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Frances Miranda Front Office Manager

Business - 22/11/2019 TripAdvisor review
« Nice hotel in a good neighbourhood area »

This was the first time I stayed in this hotel and I really liked it. The neighbourhood is nice and safe, and moreover you can find quite many good restaurants around this hotel. The hotel is walking distance to Eiffel tower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you very much for taking the time to share your experience in our hotel. Since november, you can also discover the new menu of our Pondichery Lounge Bar : our selection of whiskeys and rums and some natural and original sodas.We hope to welcome you again in Mercure Paris Tour Eiffel Grenelle for a next trip in Paris. Sincerely. Valérie Asselineau

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates