Mercure Paris Eiffel Tower Grenelle Hotel 4 stars

Customer review rating 4.3/5 2,221 reviews
Mercure Paris Eiffel Tower Grenelle Hotel
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+ 19 Services

Hotel extras

  • Close to the Eiffel Tower, opposite the Dupleix metro station on line 6

  • Fully renovated hotel

  • 2 seminar rooms with capacity for 5 to 20 people

  • Fitness room and sauna available

  • Private paying car park

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Boat excursions
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Paris Eiffel Tower Grenelle Hotel

64 boulevard de Grenelle
75015
paris
france

Tel: +33145789090

Fax: (+33)1/45789555

Contact email

Check-in from 15h00

Check out up to 11h00

  • BUS :  Ligne 42 Arrêt DUPLEIX

  • SUBWAY :  Ligne 6 Station DUPLEIX

  • RER :  Ligne C Station CHAMPS DE MARS

  • By plane

    CHARLES DE GAULLE At 32km / 19.89 miles

  • By plane

    PARIS ORLY At 18.01km / 11.19 miles

  • By train

    MONTPARNASSE At 2.5km / 1.55 miles

GPS :48.850519, 2.29245

Your meetings and events

The hotel has 2 meeting rooms with natural daylight, seating up to 20 people. These rooms are equipped with a video projector, flip chart and free WIFI access. Lunch is available on site. Paying private car park.

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Soundproof

  • Flipchart

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

You can choose from a Standard Room or a Privilege Room, depending on your requirements. All of our rooms have been completely renovated and feature décor inspired by the route to India. For some of the rooms, you can enjoy a view of the Eiffel Tower

Accessible room

Standard room with a double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room, View of Eiffel Tower

  • Max. number of persons: 2
  • Area: From 17
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with terrace and 1 double bed

  • Max. number of persons: 2
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Junior Suite with 1 double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE PONDICHERY

Photo non contractuelle / Strictly non binding

A spacious area with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are having a business meeting or drinks with friends, we have thought of everything to make your experience an enjoyable one. Enjoy a break on the sunny terrace.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Paris Eiffel Tower Grenelle Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,221 reviews

tripadvisor

TripAdvisor Rating 3.5/5

963 reviews

Good stay

Customer review rating 4.3/5

Lacleta Business - 09/03/2020 Confirmed reviews ALL

For business, reception was a nice experience and room correct.

Excellent efficient complete service at reception and very clean room!

Customer review rating 4.3/5

Judith K. Solo - 28/02/2020 Confirmed reviews ALL

I chose hotel to be near my sister and brother in law’s apt in 15th. Hotel stay was so comfortable, clean, efficient and personalized that I extended my stay. Hotel was beyond my expectations and I certainly hope to return.

Well located, nice enough hotel

Customer review rating 4.3/5

Elizabeth Business - 26/02/2020 Confirmed reviews ALL

The location is great as it's so central. The room was nice enough, but the bed was really uncomfortable. I didn't sleep well at all. Additionally, the air conditioning didn't seem to work; I tried it on various settings and the room always remained too warm. The bathroom is great, with the power shower being particularly nice. The staff on the front desk could be a little abrupt; they called my room while I was working and asked if I would like the room to be cleaned. I said that I was working and would be leaving the room in about an hour; their response was 'So do you want the room cleaned or not?', which I thought was a bit unnecessary. The 'gym' downstairs is pretty terrible; an aged treadmill and elliptical machine does not make it a gym.

good stay

Customer review rating 4.3/5

Lkllyy Business - 26/02/2020 Confirmed reviews ALL

minibar refill is out of my expectation ,

Perfect stay !

Customer review rating 4.3/5

Eric Business - 13/02/2020 Confirmed reviews ALL

Very good hotel at a perfect location. Wonderful room, lovely breakfast and very good services!

Nice staff and room a little out of the way

Customer review rating 4.3/5

A H. Couples - 08/02/2020 Confirmed reviews ALL

Your staff was excellent, friendly and helpful. The room was very comfortable even though we had issues with regulating the heat.

Dear H. ANGELIQUE, Thank you for taking the time to share your experience following your recent stay here at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us more particulary the comfort of our rooms and the friendliness of our staff. Your comment will be shared with the whole team to serve as a motivation in continuing the quality of our service. We hope to welcome you back in the near future. Sincerely, Frances Miranda Front Office Manager

Convenient location, 4 star seems over the top, specially service requires improvement

Customer review rating 4.3/5

Filip Couples - 06/02/2020 Confirmed reviews ALL

Absolutely no Platinum member recognition. Very impersonal checkin, pathetic welcome gift, even not delivered to the room, no welcome note. Standard room we had on first night very basic and small. On second day I asked for an upgrade. Receptionist didn't notice my Platinum level and tried to ask for extra charge. Finally upgrade granted, just one level up. Privillage room much better and larger. It seems that in 4 star hotel proper bar and restaurant should be available. Unfortunately there is only kind of bar service performed by receptionist like in 2 star Ibis hotels. When I wanted to have a welcome drink I waited long and nobody came to service. When I went to reception ladies were having fun and laughs at the back. I asked for service. It took several minutes before someone came, even though there were no clients at the reception. I asked for white wine. I got in unacceptable room temperature. Breakfast choice limited, but tasty. Even though hotel is advertised and sold as air conditioned it was switched off and it was hot in the room. Hotel didn't e-mail an invoice after left hotel. Two days later I asked for issuing it as per my request in the reservation. It was issued to different data that I provided in the reservation.

Convenient location, 4 star seems over the top, specially service requires improvement

TripAdvisor rating 3.5/5

Doswiadczony Couples - 06/02/2020 TripAdvisor review

Absolutely no Platinum member recognition. Very impersonal checkin, pathetic welcome gift, even not delivered to the room, no welcome note. Standard room we had on first night very basic and small. On second day I asked for an upgrade. Receptionist didn't notice my Platinum level and tried to ask for extra charge. Finally upgrade granted, just one level up. Privillage room much better and larger. It seems that in 4 star hotel proper bar and restaurant should be available. Unfortunately there is only kind of bar service performed by receptionist like in 2 star Ibis hotels. When I wanted to have a welcome drink I waited long and nobody came to service. When I went to reception ladies were having fun and laughs at the back. I asked for service. It took several minutes before someone came, even though there were no clients at the reception. I asked for white wine. I got in unacceptable room temperature. Breakfast choice limited, but tasty. Even though hotel is advertised and sold as air conditioned it was switched off and it was hot in the room. Hotel didn't e-mail an invoice after left hotel. Two days later I asked for issuing it as per my request in the reservation. It was issued to different data that I provided in the reservation.

good

Customer review rating 4.3/5

Anonymous Solo - 02/02/2020 Confirmed reviews ALL

It was very good, the reception staff is great

Elegant boutique hotel, good location and friendly staff

TripAdvisor rating 3.5/5

JON O 31/01/2020 TripAdvisor review

The hotel is ideally situated on the left bank close to the Eiffel tower and Dupleix metro for quick access into the centre of Paris. Well appointed rooms and some good views of the tower, elegant public areas set amongst courtyard gardens. Staff are helpful and breakfast staff are particularly friendly.

Perfectly located but missing a view

Customer review rating 4.3/5

St… Couples - 27/01/2020 Confirmed reviews ALL

Conveniently located in the heart of Paris. Nicely designed and confortable rooms. Only negative when selecting the Suite there is no view.

Not my experience with other for ACCOR Hotels

Customer review rating 4.3/5

Jason A. Couples - 08/01/2020 Confirmed reviews ALL

Hotel was clean, staff was friendly, and it was a fair value for the area. A few areas of improvement would be improving the ambiance when entering the lobby by playing background music, or having fresh flowers maybe... instead the space looked like it was being used to sell souvenirs. Also, the breakfast offerings need to be upgraded. We paid extra to include breakfast, on our trip but we only ate there once because the food wasn’t appetizing.

Great stay in a superb area

Customer review rating 4.3/5

Waldo V. M. Couples - 06/01/2020 Confirmed reviews ALL

The hotel stay was pleasant as always. It my second year that I return to the same Hotel with my wife on holiday. The rooms (Priviliege) was neat, tidy, spacious enough with great shower/ tub, televesion and wifi. Staff are always friendly, helpful and kind. Thank you team Mercure.

Dear VAN DER M., Thank you very much for taking the time to share your experience at the Mercure Paris Tour Eiffel Grenelle. It is always a pleasure to welcome you back and receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Frances Miranda Front Office Manager

Amazing and superb Experience!!

TripAdvisor rating 3.5/5

Getaway39034920991 Couples - 03/01/2020 TripAdvisor review

Wonderful team. Very helpful staff and superb area to stay. Always wonderful at Mercure and worth the stay. Rooms clesn and service great. Rooms priviliege was grwat options. Bathrooms and setup is super. Close to metro and eifel tower and great restaurants. Nice area for casual walks.

Dear Guests, It's a pleasure to read your comments, thank you very much, I shared your compliments with the team of Mercure Paris Tour Eiffel Grenelle. Our daily priority is to ensure the satisfaction of all our guests every day. We wish you a happy new year and we hope to welcome you again for a next trip in Paris. Best Regards.

The room temperature was not ok; breakfast service was very poor.

Customer review rating 4.3/5

Ti… Families - 31/12/2019 Confirmed reviews ALL

We were very dissatisfied as the room temperature was too hot. Opening windows was not an option as we we had a room on the ground floor, next to the road... we had put the airco on all night which made a lot of noise.... the 4 of us slept really bad. In the morning we wanted to have a table for 4. The tables were not cleaned, and we hardly got some help to free up a table for our family. A lot of the food was missing (no pancakes, nor scrambled eggs anymore...). The poor quality was not in relation with the price we had paid.

Average room with poor housekeeping

TripAdvisor rating 3.5/5

Philip G Friends getaway - 30/12/2019 TripAdvisor review

Apart from being near the metro, there are no merits to this hotel. The housekeeping was horrible, with some days having no refill of shampoo or shower gel. Room was cleaned haphazardly. Only saving grace was a helpful staff at the reception named Erwan.

Dear Guests, We are sorry we beg you to accept our sincerest apologies.Be assured that the necessary corrective measures about the different points that you explain us have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. We wish you a happy new year. Best regards.

Amazing

Customer review rating 4.3/5

Tena O. Couples - 27/12/2019 Confirmed reviews ALL

Our stay was great! We got an amazing room on the 5th floor with the Eiffel tower view, breakfast was super delicious and all staff were friendly. Alexandre at the Front Desk (who checked us in) was brilliant. He was so helpful and polite. And when we come to Paris again, we will definitely stay in this Hotel again. Another big bonus: location. Thank you very much for everything. Merci.

Great stay rl

Customer review rating 4.3/5

Kyle W. Couples - 15/12/2019 Confirmed reviews ALL

Friendly staff, perfect room, with a great view!

Dear W. Kyle, Thank you very much for taking the time to review your stay at the Mercure Paris Tour Eiffel Grenelle. We are glad you enjoyed your stay with us and more particularly the friendliness of our team and the view of your room. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the opportunity to welcome you again soon. Sincerely, Frances Miranda Front Office Manager

Good experience overall

Customer review rating 4.3/5

Anonymous Business - 13/12/2019 Confirmed reviews ALL

Nice hotel, friendly employees, tasty breakfast only drawback was that showergel/shampoo bottle was empty in my room + could not connect to wifi on my mobile phone

Nearby Eiffel Tower but NO view of it!

Customer review rating 4.3/5

Kelvin Y. Couples - 10/12/2019 Confirmed reviews ALL

Receptionist is warm & friendly. Room is clean + tidy though it is small. TV is just OK. Breakfast is just OK. On budget, choose this hotel

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