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Mercure Napoli Centro Angioino 4 stars

Customer review rating 4.1/5 2,072 reviews

ALLSAFE approved hotel

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Mercure Napoli Centro Angioino
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+ 12 Services

Hotel extras

  • A hotel certified ALLSAFE by GSG

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Napoli Centro Angioino

Via Depretis 123
80133 napoli
italy

Tel: +390814910111

Fax: (+39)081/5529509

Check-in from 14h00

Check out up to 12h00

  • AMALFI-NAPOLI :  SITA PORTO

  • POMPEI-NAPOLI :  SITA PORTO

  • STAZIONE CENTRALE :  R2 VIA DEPRETIS

  • CUMA - NAPOLI :  CUMANA MONTESANTO

  • STAZIONE CENTRALE :  METROPOLITANA PIAZZA GARIBALDI

  • By plane

    NAPLES At 5km / 3.11 miles

  • By boat

    MOLO ANGIOINO At 0.2km / 0.12 miles

  • By boat

    MOLO BEVERELLO At 0.2km / 0.12 miles

  • By car

    AUTOSTRADA DEL SOLE At 3km / 1.88 miles

  • By car

    NAPOLI - BARI At 3km / 1.88 miles

  • By car

    NAPOLI REGGIO CALABRIA At 3km / 1.88 miles

  • By train

    NAPOLI MERGELLINA At 2km / 1.24 miles

  • By train

    STAZIONE CENTRALE At 2km / 1.25 miles

GPS :40.840234, 14.253838

Companies

  • ANSALDO - VIA ARGINE 425 1.5 km / 0.94 mi
  • FIAT - C.SO MERIDIONALE S3 1.0 km / 0.63 mi
  • TELECOM - CENTRO DIREZIONALE 1.0 km / 0.63 mi

Hotel services

SALA BREAKFAST Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • No Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 99 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • 99 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • English
    • French
    • Italian
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Concierge
    • Concierge
  • Iron
    • Iron at reception

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 15 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Day light

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

For your comfort, all rooms are soundproofed and have a bathroom, air conditioning, direct dial telephone, satellite TV, Internet connection, minibar and safe.

Our guest reviews for
Mercure Napoli Centro Angioino

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,072 reviews

TripAdvisor Rating 4.0/5

1,716 reviews

Ok

Customer review rating 2.0/5

Am Solo - 28/09/2021 Confirmed reviews ALL

Door wasn't working properly, toiletries weren't even changed / refilled

A nãp repetir

Customer review rating 2.5/5

Paulo M. Business - 28/09/2021 Confirmed reviews ALL

When we get to the hotel, this was under maintenance. I request the gentleman in the front desk why didn´t they told the clients that the hotel wasn´t 100% . The answer from him was: Well, the hotel is like that. I booked 02 rooms: 01 single room and a Privilege Room with 1 double bed for 02. When he notice that in the Privilege Room was for 02 men, he said: Ohhh, for you 2? Ok. I never, in 46 years of living, felt so discriminated, so rude, so direct. I felt so dirty, so sad about that attitude... Therefore, I wonder what is the police of Accor Group for LGBTQ people? So I can know if I can continue to stay in your hotels, or not, and advice people in facebook and twitter, that Accor Groupo is anti-lgbtq people. And because I want to write a review in my silver account in tripadvisor. Then, the room, as you can see by the pics, was a mess: from the window view, till the bathroom. There were no effort to minimize any problem or situation. It was a disgrace and I thought: if this is a good room, how is a standard room? Breakfast was very tasty and delicious, and there I found two ladies from the staff: Annarita and Daniela. They were the perfect service and pleasant people. They were the Accor Group workers. Always with a smile ( even wearing a mask ), polites and professionals. Congratulations. Because the pandemic, many things were unavailable in the hotel, but therer were guests who was waiting for the elevator withouout a mask. They even left the hotel without it. They have to be attention about this. So, I would like to get some feedback from this message, and I ask you to send it to the CEO and people who need to know whats happening in your hotel.

Under construction not informed at booking

Customer review rating 1.5/5

Jean-luc D. Business - 18/09/2021 Confirmed reviews ALL

Façade under reconstruction, no blinds. Rooms aging, bathroom very aging and cleaning questionable (hair from previous customer).

Service needs to be impoved

Customer review rating 3.0/5

Anonymous Friends - 02/09/2021 Confirmed reviews ALL

My room didn't have bed quilt, after finding it, I needed to go downstairs to take it. The employee was really helpful, but it was not normal to have a room in this way.

Dear Customer, I would like to thank you for taking the time to write to us following your stay at Mercure Napoli Centro Angioino. I am sorry that the service and performance did not live up to your expectations, we complied with the Covid 19 emergency health protocol, therefore only upon request it is possible to receive sanitized products. Mercure hotels always want to offer the best in quality of service. Therefore your opinion is very valuable to us. Thank you again for your comments and we look forward to regaining your trust on your next stay. While waiting to welcome you again, I offer you my best regards Mercure Angioino Napli hotel

Wonderful location and comfortable stay

Customer review rating 5.0/5

Alex Friends - 09/08/2021 Confirmed reviews ALL

You can't ask much more from your hotel really: great location, nice clean spacious rooms, comfortable bed and of course, wonderful service to top it all up. You can add the view from the balcony and the value for money, and it's without a doubt one of the best accommodation choices in Naples!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Angioino Napoli

Great Location

Customer review rating 4.5/5

Fernando Couples - 01/08/2021 Confirmed reviews ALL

Good location and comfortable rooms.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Angioino Napoli

Well located, cheerful staff

Customer review rating 3.5/5

Kamal F. Couples - 31/07/2021 Confirmed reviews ALL

My husband and I used the hotel on multiple occasions during our south Italy sojourn. The location was safe and useful to us and the reception ladies were very helpful and accommodated our requests promptly and cheerfully. We really appreciate that, especially coming from Dubai, where the service standards are unusually high in hotels. All of them- Tiziana, Mary, Anna, Valeria, were wonderful. The consistent complaint we had though is the WiFi. (We used Mercure in Bari as well; same problem) Not on a single occasion were we able to use the WiFi properly. We ended up doing all our important emailing and research on our data package which cost us an additional 100 euro. Other than that, there is a small matter of drinking glasses. I’ve never stayed in any 3 or 4 star where there wasn’t a single water glass in the room. Especially during COVID times, when you don’t ever want to drink straight from the bottle of water. We understand that the hotel provides only certain amenities, but surely a simple glass would be one of them? Let me reiterate; the staff is absolutely lovely and we were really made to feel welcome. But the technical system leaves much to be desired.

Perfectly located hotel in the city center

TripAdvisor rating 5.0/5

SERGE K 27/07/2021 TripAdvisor review

Perfectly located hotel in the center of the city, close to all the sights, a small comfortable room with a beautiful view of the fortress with balcony. Nice staff and hotel management! Thanks a lot. we will come again!

CAFFE ORRIBILE : Very, very bad coffee i the breakfast !!!

TripAdvisor rating 3.0/5

vincentschneider2021 Business - 20/07/2021 TripAdvisor review

The coffee of the breakfast is horrible ! A shame in Naples in Italy where we expect to have the best ! I think you could propose a more typical italian breakfast besides the standard continental one. ut the quality of the coffee is a basic above all in Italy

good stay

Customer review rating 3.5/5

Sydnei Couples - 28/06/2021 Confirmed reviews ALL

overall a good satisfactory stay, the only downside is wifi reception that in poor at most Accor hotels

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Angioino Napoli

Good location, friendly staff

Customer review rating 5.0/5

Muralikrishnan R. Couples - 20/09/2020 Confirmed reviews ALL

We arrived in COVID period and weren’t sure what to expect. The staff was friendly, the hotel was well located and nice. Great stay.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel mercure Angioino Napoli

Excellent stay

TripAdvisor rating 5.0/5

muralirajaman 16/09/2020 TripAdvisor review

Excellent stay, in this mercure hotel near the port of Naples. We picked it as a mini honey moon during the covid season, and all measures were good. The personal was really helpful and understanding. Rooms were great and the location is close to all amenities.

Excellent location, outdated hotel

Customer review rating 3.5/5

Daniel Solo - 15/09/2020 Confirmed reviews ALL

Hotel location is excellent, but rooms are claiming for a renovation: the air conditioning system of my room stopped working, the fridge was not working. No bar at the hotel. Bad was in good condition. Too overprized for what it offers.

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Mercure Angioino Napoli

Enjoyable Stay

Customer review rating 4.5/5

Anonymous Couples - 10/09/2020 Confirmed reviews ALL

I stayed at this hotel with my husband on the final day of my holiday in Italy. The hotel is well located and the staff are professional, friendly and helpful. We would return to this hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Angioino Napoli

Well located, staff is amazingly friendly!!

Customer review rating 4.5/5

Susan Couples - 17/08/2020 Confirmed reviews ALL

Great stay, perfect location, staff is amazingly friendly and helpful. The Privilege rooms are not that different from regular rooms.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Angioino Napoli

all good

Customer review rating 5.0/5

Szini Couples - 13/08/2020 Confirmed reviews ALL

Easy check in/out polite staff good location,everything close quiet enough for good sleep

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Angioino Napoli

Well located, good clean hotel

Customer review rating 4.5/5

Chris Couples - 12/08/2020 Confirmed reviews ALL

Good short stay with a good location to explore the surrounding areas

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Angioino Napoli

Napoli you are wonderful!

Customer review rating 4.5/5

Günther S. Friends - 04/08/2020 Confirmed reviews ALL

Great location in the city of Naples and near the port. All important visits in the area.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Angioino Napoli

Well located

Customer review rating 4.0/5

Kate Friends - 11/03/2020 Confirmed reviews ALL

Well located to all attractions. Good breakfast selection. Clean room. Thanks

Excellent hospitality, ideal location and perfect views!

Customer review rating 5.0/5

Roberts Couples - 04/03/2020 Confirmed reviews ALL

Loved it! The team took a great care of us and made us feel welcome.

Our most recent 20 reviews

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