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Pullman Madrid Airport & Feria Hotel 4 stars

TripAdvisor rating 4.0/5 1,078 reviews

Pullman Madrid Airport & Feria
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+ 18 Services

Hotel extras

  • Free Medical Teleassistance, hygiene and safety protocols.

  • Next to IFEMA and Palacio de Congresos

  • Pool open until September 18

  • Family rooms and parking

  • Assisted buffet breakfast

Hotel location

Pullman Madrid Airport & Feria

Avd. Capital de España,10
Campo de las Naciones
Campo de las Naciones
28042 madrid
spain

Tel: +34917210070

Check-in from 14h00

Check out up to 12h00

  • CAMPO DE LAS NACIONES :  122-112-104 CAMPO NACIONES

  • CAMPO DE LAS NACIONES :  8 CAMPO NACIONES

  • By plane

    MADRID BARAJAS At 4km / 2 miles

  • By plane

    TORREJON AFB At 10km / 6.21 miles

  • By train

    ATOCHA At 8km / 4.97 miles

  • By train

    CHAMARTIN At 5km / 3.11 miles

GPS :40.462696, -3.615725

Companies

  • ENDESA 0.2 km / 0.12 mi
  • ESSO/EXXON 0.3 km / 0.19 mi
  • IBERDROLA 0.5 km / 0.31 mi
  • JOHNSON & JOHNSON 0.1 km / 0.06 mi
  • UNISYS 0.4 km / 0.25 mi

Hotel services

EL PATIO

Art, innovation and creativity come together in a space where guests can sample traditional cuisine brought up to date with the best ingredients in their prime, in the form of balanced, healthy, sustainable and freshly prepared dishes.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Self service business center
Hotel Services And Equipments
  • Hotel informations
    • 179 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 179 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • Parking Hotel Pullman Madrid Additional charge
    • On site
    • 60 parking spaces
    • Private
    • Electric car recharging units 3,7 kVA
Well-being
  • Pullman Swimming pool
    • Outside
    • On site
  • Fitness Center
    • On site

Your meetings and events

With six naturally lit meeting rooms and a 150-seat private dining room, the Pullman Madrid Airport & Feria is ready to handle any and all events.All our meeting rooms are equipped with cutting-edge sound and microphone technology, VGA and HDMI connections and plasma screens, in addition to free WIFI Internet access throughout the hotel.Our in-house experts - that is, the dedicated Event Manager and IT Solutions Manager - step up to provide advice and assistance from start to finish.

Room descriptions and layouts

meeting rooms

From 1 to 140 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Soundproof areas for greater confort

  • An extensive array of audio,video and projection equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Syndicate rooms

  • Airconditioned meeting room

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our spacious, varied types of rooms are suited to any need. All of them have free Wifi, minibar, safe, hairdryer and comfortable beds to rest after a day in Madrid.

Our guest reviews for
Pullman Madrid Airport & Feria

100% genuine reviews from our guests

Find out more

TripAdvisor Rating 4.0/5

1,078 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Experience

TripAdvisor rating 3.0/5

uneebValencia_Spain Business - 13/11/2019 TripAdvisor review

Bed metress not good enough . They must be replaced with the new ones . Room was not cleaned even it was mentioned to clean room outside door . Reception is very fast and good . Specially when you check in online . Breakfast was excellent

As always, but should keep the level...

TripAdvisor rating 4.0/5

jaimemarfil2015 Couples - 24/08/2019 TripAdvisor review

Al is fine as in Pullman should be, and it is but... we found that fornitures are in not “Pullman brand standards”, blankets with few holes... hair dryer not working.... just few details, but enough to improve. My room was 533

All about location

TripAdvisor rating 4.0/5

Azgators Couples - 19/06/2019 TripAdvisor review

We have stayed here multiple times while travelling through Madrid and making a quick stop. What really sets the Pullman apart from other options is its location and service. Yes there is an airport shuttle that you might have to wait up to 40 minutes for, which we have several times, but there is an easy alternative. If you will be travelling on the metro you may as well buy a day pass in the airport and go on the metro to a stop a block away from the hotel. No waiting, metro runs every few minutes and if weather is good you have a quick safe walk to the hotel. The metro can also be used in the morning if the shuttle is full or late. Up to you. As far as the room. It is fairly standard, but has enough room to spread out, also a very comfortable bed that is far superior to what is offered at the adjoining Novotel. Room was also very quiet even though it faces out toward the feria. If noise is a concern there are rooms that face inwards to the pool area, so its up to you. We also very much appreciate the great service at check in that you get from the men and women at the front desk. Even when we arrive earlier than check in time they find a way to get us a room so we can get our baggage in a room, or take a nap, and get into the city as quick as we can. Always appreciated. I will always pick the Pullman above other airport options when flying through Madrid.

Dear Azgators: We very much appreciate your comments regarding your stay at the "Pullman Madrid Airport & Feria" Hotel. It is always a pleasure to receive your feedback concerning our location. I will share your comments about our great service with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

A nice Hotel

TripAdvisor rating 4.0/5

hopetravels59 Couples - 30/11/2018 TripAdvisor review

Very nice Hotel. Reception staff very friendly and helpful. The room was lovely. Very clean. The bed was very comfortable, above average for a hotel bed. The bar area was very nice where we had a nice snack and drink, again the staff were very good

It is a pleasure to receive positive feedback. Thank you hopetravels59! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Laura Peláez Front Office Manager

By far the best hotel in Madrid Airport area

TripAdvisor rating 5.0/5

leonidb645 Family - 25/08/2018 TripAdvisor review

I believe it is by far the best option in the Madrid Airport area. All the other hotels are locked in the middle of industrial nowhere -- whilst Pullman/ Novotel is just across the road from the Juan Carlos park - which is vast and great for walks. The hotel itself is well balanced -- room size, bed comforts etc.are really good. The breakfast is excellent and the staff is very helpful. As a summer destination in Madrid it is the smartest option -- bearing in mind the affordable pricing and easy reach of the city.

Dear Leonidb645, Thank you very much for your review. We are very happy to receive this kind of comments. We are looking forward to have you back in Pullman Madrid. Best regards, Miguel Cubillo Front Desk Manager Assistant.

Disappointed

TripAdvisor rating 3.0/5

2015LuvTravel Family - 10/08/2018 TripAdvisor review

This is a 2/3-star hotel claiming to be a 4-star. Positives: reliable AP shuttle, shiny spacious reception area, good wifi, good breakfast and its staff, good AC. Negatives: outdated rooms: My room had a broken lock and no chain, old TV with bad pic and sound, one bed cover type that leaves you no options. The pool area and its staff a big joke: no parasols (what you see in pics is not what you get), bad cs in the pool cafeteria, pools shared with the adjacent Novotel no respect for announced working hours. Reception staff do not recognize loyal clients. I got this on a good deal so no regret here but a warning if you are planning to pay top € for it thinking that you are paying for a 4-star.

Dear guest, Thank you for taking the time to share your feedback. We are sorry that your experience did not meet your expectations, please accept our sincerest apologies. Our main objective is our guest´s satisfaction and we read your comments that help us to improve our services. We hope to have the opportunity to better serve you in future. Best regards, Laura Peláez Front Office Manager

5 night stay - reasonable accomodation

TripAdvisor rating 3.0/5

sukah84 Business - 10/07/2018 TripAdvisor review

The accommodation was close to the IFEMA. Convenient location. Although this premise is far from the city, the subway is only a few mins walk away. Rooms are dated and probably needs refurbishing. Had an incident with the cleanliness and hygiene of the room. Probably this was a once off issue and it was professionally resolved. I would like to thank the front desk manager for managing this appropriately. Beds are comfortable. Service was good and staff was friendly. Breakfast was average. Gym was small. One of the perks of staying here is that they provide a free shuttle service every 30mins to and fro the airport. In view of its location and the condition of the hotel, I would only recommend staying here if you are attending a conference at the IFEMA, have business commitments around the location or needing an accomodation close to the airport -

Dear Sukah84, We will like to thank you for sharing all your comments. Our main objective is your satisfaction and your feedback help us to improve our services . We hope to have the opportunity to welcome you back soon. Best regards, Laura Peláez Front Office Manager

A good Pullman hotel

TripAdvisor rating 4.0/5

John H Solo travel - 11/06/2018 TripAdvisor review

This is a good Pullman hotel only 3 metro stops from T4S and there is a free Shuttle to and from the Airport. Checkin was fast and my Accor status was recognised. The room was large clean and modern. The bathroom was also large and clean. Overall a good hotel and with good metro connections into the Center of Madrid.

Thank you very much John for taking the time to share your positive feedback. We are glad to see that you had a nice stay and we hope to welcome you back in near future. Best regards, Laura Peláez

Third and last time

TripAdvisor rating 3.0/5

Sudipta C Solo travel - 05/10/2017 TripAdvisor review

The room was the highest floor as requested and I appreciated that. The room needs a little care as the floors were scratched up, the sofabed with stains and the curtains ripped. Also, the shower was cleaned with something that smelt very bad. Otherwise, it was a comfortable, clean and peaceful room, wifi was fine. Breakfast was good. Shuttle driver was reliable and service was good. I am not sure what has happened to the Pullman since I last stayed there but I was very disappointed my third stay. Obviously, I returned because the reception service was very good and exceeded my expectations beforehand. This time, I was greeted well enough but then it went downhill. During the weekend, the reception staff who never made eye contact or said hello, I found overall unhospitable. However, it was specifically the two Enriques (reception and his Manager) who were very rude towards me. I found the reception overly defensive, talking back and 'putting me in my place', insincere and making my experience at the hotel very unpleasant. His manager was equally unpleasant to deal with in the way he talked to me. Both made it very clear how I was not of much significance as a guest . Anyway, it doesn't really matter as the Pullman has seen it acceptable to hire such employees. All it means is I won't return there ever again because I don't wish to repeat such unpleasant experiences in Madrid, a city I adore and where I often go for both business and pleasure.

Thank you for taking the time to tell us about your experience at the Pullman Madrid Airport & Feria. I am sorry that your experience did not meet your expectations specially regarding our services; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Laura Pelaez Front Office Manager

Great hotel near Madrid Airport

TripAdvisor rating 5.0/5

CNoodle Couples - 03/09/2017 TripAdvisor review

I stayed in this hotel twice this year (Apr & Jul). The first time, I stayed for 9 nights. Quite a long stay for me. But it didn't feel that way. Nice bed, awesome shower, and great location. Great hotel, in short. I was placed on 4th floor (executive floor) on both stays. It has modern decor, different from those on the other floors. It has bottled water by the elevator, which sometimes wasn't replenished on time. Room was spacious and clean. It had fridge, coffee machine, safe deposit box, bath robes, and slippers. TV can use a little bit of upgrade. But then again, I wasn't there to spend much time in front of it & there wasn't much to watch either, so it wasn't a big deal at all. Internet speed was fast (awesome!), but not so during my 2nd stay. Hotel is located less than 10 minutes away from the airport. Hotel offers shuttle bus which runs between Pullman, ibis, and airport every hour. It is 3 minutes away by foot from the metro station. So it was easy trying to get into the city. Best is, coming back, I didn't need to pay the metro surcharge, which is mandatory for ride into terminals. Staff at reception, restaurant, bar, and housekeeping were friendly. There was one restaurant staff who's a bit grumpy though. Anything I would change in the hotel room is the sink in the bathroom. It has very nice look. Modern and sleek, but not practical. I had to turn up the water so it wouldn't spill on the sink. Wasteful, in my opinion. But if I turn it down, water would flow onto area around the sink. Causing a mess. Aside from this, I enjoyed my stays there and would definitely return.

Dear CNoodle Thank you very much for your comments regarding your stay at Pullman Madrid Airport & Feria. It's always a pleasure to receive compliments. We will extend your nice comments to our team. I am sure that these comments will serve as a stimulus to our team as it continually strives to improve the quality of our services. Thank you once again that you have shared your experience with us and hoping that your next visit will be as enjoyable as the previous one. Yours sincerely, Enrique Coloma Front Office Manager Asst.

Great short stay hotel near the airport

TripAdvisor rating 5.0/5

Adrian S Business - 14/08/2017 TripAdvisor review

This is a really good hotel near the airport. Excellent facilities and staff are very friendly. Airport shuttle is provided. If you want to get to the city, the Metro line is a short walk away and you are in the center of the city in no time. Two swimming pools are very welcome during the heat of summer.

Dear Adrian S I want to take this opportunity to thank you for choosing the Pullman Hotel to spend your stay in Madrid. We are proud to welcome you as a satisfied customer and look forward to seeing you again very soon. If you have any questions about our service, we invite you to contact us, and we will be happy to assist you. Thanks again. Enrique Coloma Front Office Manager Asst.

Nice and comfortable Airport hotel

TripAdvisor rating 4.0/5

Silvertoptravel Couples - 02/05/2017 TripAdvisor review

very happy with our choice to stay here on our return to Australia. Large comfortable beds with plenty of pillows and good staff in bar and Cafe. Breakfast options in buffet are more than adequate including a good selection of fruit plus pod coffee options. There is a large sculpture park nearby (but was raining so didn't fully explore) but this is more of an overnighter or conference location than a tourist destination in its own right. free shuttle to/from airport.

Thank you very much for taking the time to share your comments.We are happy to see that you had a confortable stay and a good breakfast. We hope to welcome you soon in your next travel. Best regards, Laura Peláez Front Office Manager

Good hotel at location near to metro

TripAdvisor rating 4.0/5

Yusuf Ali M Solo travel - 20/04/2017 TripAdvisor review

The hotel is very good. I had noise issues with the air conditioning and they got another room arranged quickly. Good quite location close to the metro station. The breakfast has a good spread and variety.

Dear guest, Thank you very much for your comments regarding your stay with us. Sorry for the inconveniences regarding the acclimation´s noises. We are glad to know that you finally enjoyed your stay and that we solved the situation occurred. We hope to welcome you in near future. Best regards, Laura Peláez Front Office Manager

Always excellent

TripAdvisor rating 5.0/5

JulesTangier Business - 10/04/2017 TripAdvisor review

Excellent service as usual. Room comfortable with all the needed amenities, including some delicious olives. Massage Shower always welcome after a long trip. We always stay here when transiting through Madrid.

Dear Mr Tangier: We really appreciate your good comments and are proud to offer an appropriate service to our guests. I want to thank your confidence in choosing this hotel for your transits through Madrid. Regards. Enrique Coloma F.O. Manager Asst.

centrally located Hotel

TripAdvisor rating 4.0/5

Malladis2016 Couples - 24/03/2017 TripAdvisor review

well connected to all tourist places. Easy connectivity to Hop on Tour bus stop. Only draw back is no coffee /Tea facility in Room. No AC facility in our room. It was not informed us before booking. Though there is no restaurant facility ( for dinner), there are many places near by where you can have very good food

Dear Malladis2016 Thanks for your comments. They are always welcome and make our team strive to improve the service we offer to our customers. We hope to see you again soon. Yours sincerely, Enrique Coloma Front Office Manager Asst.

One of the better airport hotels

TripAdvisor rating 4.0/5

theyarealltaken Family - 11/03/2017 TripAdvisor review

We arrived late in Madrid airport to drop off a car and stayed at the Pullman to catch an early morning flight. The rooms were comfortable, and appeared fairly newly decorated or else well cared for. The bed and shower were great, the elevator fast as was check in. There was a free shuttle bus to the nearby airport which was part of the reason I chose this hotel to start with. The shuttle worked was on time and worked well. The lobby area had a bar and breakfast area but we did not use the facilities. We appreciated that room service was available but decided to just go to bed. I was unfamiliar with this chain but decided to use them again when we stop over at the Paris airport because the quality of the hotel and the price paid for the room made for good value I thought.

All about convenience

TripAdvisor rating 4.0/5

Azgators Couples - 01/02/2017 TripAdvisor review

This is exactly what you need if you are looking for an airport hotel. They pick you up outside the airport, shuttle comes every 30 minutes so you may be lucky or not on how long you have to wait. It is not the quickest drive to the hotel, but none are, expect about 30 minutes to and from in the morning when you have to return. Hotel is located in the Feria area so there really isn't anything at all around to do or see, but you don't need it because there is a pink line subway just a 3 minute walk away. At the time, and through May the subway station is under renovation so you take a free bus to the next available station and just hop on from there. The free city bus also goes to Terminal 1, 2, 3 so you don't have to wait until the hotel shuttle if you come into those terminals, just look for bus SE2, easy. Room was typical Pullman, which means nice. Nothing missing, well kept up, amenities you need and want including robes and slippers which most neglect these days. Linens on bed were high quality, bed comfortable, nice desk if you need it. Dual sinks in bath. No bidet so if you're American that comes as a relief. Front desk checkin and out was quick and easy. Staff was professional and of course spoke better English then my Spanish. I would not hesitate to return the next time passing through, or arriving late into Madrid.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. Thank you for taking the time providing explanations. As you have tell us, in set of the subway there is a free line of bus that connects airport´s terminals with the hotel and subway (Mar de Cristal´stop) until 18th April 2017. Our main objective is your satisfaction. Therefore is a pleasure for us to received your positive feedback. I hope that your next stay will be as pleasant as this one. Best regards, Laura Peláez Front Office Manager.

Pullman Madrid airport

TripAdvisor rating 4.0/5

helensL4368MM Solo travel - 28/12/2016 TripAdvisor review

Bad traffic jam and delay on taxi drive from Madrid railway station to hotel. Pullman hotel entrance little confusing. Room was excellent. Dining experience excellent. Not able to apply Accor discount for dinner .

A very good airport hotel!

TripAdvisor rating 4.0/5

Robert C Business - 17/12/2016 TripAdvisor review

Stayed in this hotel during a business trip in Madrid. Even though it is not exactly placed at the airport, it offers a free shuttle service, which takes 10 minutes to get to/from the airport. The hotel is place in a business/exposition area of Madrid. As a result, there is absolutely nothing going on at night. Nevertheless, it is well communicated with the city centre, as there is a metro stop right next to the hotel (it takes around 20 minutes and one change to get to the centre). The hotel itself is everything you could expect from Pullman. I must say I was really enjoying their fresh and rich in choice breakfasts. Also room service and dishes delivered after the restaurant opening hours were quite good. The only letdown was the fact that the hotel bar was closing quite early, which was midnight... Overall a very good four star hotel. I will be probably staying in again, during my next visit to Madrid.

Dear Mr Robert, Thank you for choosing us for your last stay in Madrid. We appreciate for taking the time to share all your comments regarding your last stay at Pullman Madrid Airport & Feria. We are glad to see that you enjoyed our breakfast, room service and your room. We hope to welcome you soon. Best regards, Laura Peláez Front Office Manager

Comfortable hotel with friendly and helpful staff

TripAdvisor rating 4.0/5

garyhK6259LN Couples - 25/10/2016 TripAdvisor review

The hotel is very conveniently positioned for access to the metro to access Madrid city or the airport. There are not many cafes or restaurants nearby so best to tàke the metro into Madrid to find places to eat or to visit the sites. Best value is to buy a tourist pass for the Metro. Staff were friendly and helpful. Rooms are compact but sufficient for two guests. Beds are very comfortable with excellent pillows and quilts. As an alternative to the Metro the free airport shuttle bus is good and the driver helpful The bus runs every 30 minutes on the hour and half hour and takes 20 minutes to tbe airport so allow plenty of time to get there on the shuttle. The coffee machine in the room had only 3 capsules, which is strange for a room occupied by 2 people, we felt it should be 2 per person. Rooms have very good rainshowers. Good basement parking. A good hotel for short stay/ airport transfer.

Dear guest, Thank you very much for give us your feedback regarding your stay in Pullman Madrid Airport & Feria. I will share your comments about our friendly staff that always strive to provide a good service to all our guest. These comments serve us an encouragement. We hope to welcome you in near future.

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