Novotel Sunshine Coast Resort

Novotel Sunshine Coast Resort 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.0/5 3.183 opiniones

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Extras del hotel

  • Cafetería, bar y restaurante tipo bufé en el hotel

  • Laguna privada de agua salada

  • Ubicado a escasa distancia a pie de una playa de surf con servicio de socorrista

  • Opción MyGlass con descuentos en bebidas del complejo para miembros de Le Club AccorHotels

  • Paquetes completos de comidas y de actividades con MyKids by Le Club AccorHotels para niños

Hotel aprobado por ALLSAFE

Localización del hotel

Novotel Sunshine Coast Resort

Ocean Drive, Sunshine Coast
4564 TWIN WATERS
Australia

GPS:-26.631233, 153.097443

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Bienestar
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión

Tus reuniones y eventos

Con una estratégica ubicación junto a la playa, además de magníficas instalaciones para ocio y eventos y restaurantes, el Novotel Twin Waters Resort constituye el lugar de celebración idóneo de eventos de incentivo, dinámica de grupo, reuniones y eventos. Este hotel de Sunshine Coast cuenta con 10 modernos espacios polivalentes para eventos con capacidad para 1.400 personas. Este centro de conferencias de Sunshine Coast pone a su disposición un experto equipo de profesionales a su servicio y un servicio técnico asociado para resolver dudas de índole técnico. Programas para eventos de dinámica de grupo, menús personalizados, paquetes de golf, programas de ocio con empresa asociada, espacios para recesos, WIFI y moderno equipamiento.

Descripciones y configuraciones de las salas

13 

salas de reuniones

De 1 a 1.400 

participantes

Configuración no disponible para estos criterios
  • ¿No estás seguro de la capacidad que necesitas para tu evento?

  • Convierta diferentes unidades de medida para facilitar la organización de sus eventos.

  • ¿Este hotel no es adecuado para tu evento?

    Busca otro hotel

Nuestros alojamientos

El Novotel Twin Waters Resort cuenta con magníficas habitaciones con distintas configuraciones. Este impresionante hotel de Sunshine Coast cuenta con 361 habitaciones y suites equipadas con todos los servicios necesarios para una relajante estancia. Amplias y elegantes, nuestras habitaciones cuentan con un relajante entorno con cómodas camas, climatización, televisor con canales de pago por visión, servicio de habitaciones, cafetera y tetera y baño privado.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.0/5  3.183 opiniones

Valoración de TripAdvisor  3.5/5  242 opiniones

High Tea

Nota de Tripadvisor 5.0/5

Donna S Con amigos - Valoración certificada de TripAdvisor

Myself and 5 friends attended the High Tea for my birthday yesterday 22.9.2021. Cannot recommend this highly enough, the price was great, the food was beautiful and plenty of it, lots of cups of tea and coffee and the waitress that was looking after us was so attentive and friendly and helpful. Would say its about the best I've been too and I've had quite a few. Will certainly be going back !!

Dear Donna S, Thank you very much for your kind words and feedback from your High Tea last Thursday. What a great way to spend your birthday. The team here at the Novotel Sunshine Coast Resort look forward to seeing you again very soon. Best Regards Nic ODonnell General Manager

Not happy.

Nota de Tripadvisor 3.0/5

BrianC1953 Con amigos - Valoración certificada de TripAdvisor

The property is very tired and needs some urgent updating and maintenance . For the price I would expect a much better presentation. Not enough staff to run the restaurant many unhappy customers who were venting their disapproval of the poor service. As the nights are still cool we asked for the gas heaters to be lit only to be told that out of probably 15 only 4 were working because they were out of gas. Lovely property just needs some urgent improvements.

Dear BrianC1953, Thank you for your review, and my apologies that your expectations were not met in this case. We are currently undertaking urgent updating and maintenance measures as we speak. We continue to find new ways to quickly employ, train and deliver exceptional service standards that can meet and exceed the expectations of our guests. Once again - thank you for the feedback. Best Regards Nic ODonnell General Manager

Fantastic Experience

Nota de Tripadvisor 5.0/5

Discobiscuits91 De negocios - Valoración certificada de TripAdvisor

Attended a work conference in September. lillys on the lagoon was a perfect venue, the catering and hospitality was amazing. Special shout out to Lorena the Housekeeping supervisor that we met who is an absolute superstar!

Dear Discobiscuits91, Thank you for your very positive review from you recent work conference. We have reached out to Lorena to pass on your feedback. Hope you can make it back for a leisure stay next time. Best Regards Nic ODonnell General Manager

Go elsewhere, just not here

Nota de Tripadvisor 1.0/5

Marcus M En familia - Valoración certificada de TripAdvisor

Booked a couple of days away for my wife and me and our 4 year old son. Arrived to find that the pool heating was turned off in both the main and secondary pools. So we tried the hot tub, no, the heating was turned off in that also! Apparently they were saving money by only turning on the heating at weekends!! The whole trip for our son was based around pool time. So this was a total waste of time for us. We ate in the hotel restaurant, but had to send dinner back one night as it was awful. Added to that, housekeeping did not replenish milk, soap and shampoo. They are penny pinching everywhere, yet charged us full whack for our stay. When we complained at checkout we were told that they could only offer us an upgrade if we wanted to go back. Not a chance!!! So do yourself a favour and avoid this place. I know that we will.

Dear Marcus M, I am sorry read of your issues you encountered on your recent stay. I do apologize that our team didnt go the extra mile to address your concerns. Our team could of communicated the issues surrounding the pool and spa better. I am taking responsibility for addressing food and housekeeping issues with all of our team and there will be improvements made immediately. I do thank you for the feedback and again apologize for the issues you encountered. Best Regards Nic ODonnell General Manager

Clean rooms, friendly staff, close to amazing beaches and great restaurants.

Nota de Tripadvisor 3.0/5

mitchinseattle14 Con amigos - Valoración certificada de TripAdvisor

This hotel is in a great location, close to near by beaches, and some amazing local restaurants, the rooms are clean and comfortable, and the staff are friendly and helpful. We picked this hotel to have access to the heated pool and spa at the end of a day of traveling, unfortunately the heating was not operational in the pool or spa and the water was freezing, even for a Sydney local used to the cooler temp. The hotel advertises a newly renovated pool and spa area, so it was fairly disappointing to find this in a state which wasn't really fit for use. At over $300 AUD per night, it would have been nice to find all amenities operational, a little bit disappointing.

Dear mitchinseattle14, Thank you for reviewing the Resort and pointing out some of the great assets we have here for readers on Trip Advisor. My apologies for the temperature of the pool and spa - the heating system for the spa broke down prior to your visit, and parts were ordered to make the necessary repairs. The swimming pool temperatures have been adjusted to reflect a regular temperature of 21 degrees - whilst not "heated", but definitely swimmable. Many thanks for the feedback. Best Regards Nic ODonnell General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 767 opiniones 8.2/10 Ubicación
  • 2.162 opiniones 5/10 Habitación
  • 1.870 opiniones 7.2/10 Servicio
  • 34 opiniones 2.6/10 Internet
  • 1.070 opiniones 5.7/10 Comida
  • 795 opiniones 3.5/10 Limpieza
  • 698 opiniones 4.4/10 Comodidad
  • 539 opiniones 4.7/10 Relación Calidad/Precio

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