Novotel Sydney Brighton Beach Hotel 4.5 stars

Customer review rating 4.1/5 15,293 reviews

ALLSAFE approved hotel

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Novotel Sydney Brighton Beach
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+ 23 Services

Hotel extras

  • ALLSAFE certified.

  • Indoor/outdoor pool with sun deck, tennis court, spa, gym, steam room & gaming lounge.

  • Baygarden Restaurant which offers a modern Australian dining and seafood buffet experience.

  • All hotel rooms are spacious, with balconies and full to partial views of the bay.

  • CBD: 20-minute drive, 40 minutes bus/train. AIRPORT: 10 min drive, shuttle service available.

Hotel location

Novotel Sydney Brighton Beach

Cnr Grand Pde and Princess St
2216 sydney
australia

Tel: +61295565111

Fax: (+61)2/95565119

Check-in from 14h00

Check out up to 11h00

  • BAY STREET :  BUS #478 ROCKDALE STATION

  • By plane

    SYD KINGSFORD SMITH At 7km / 4.35 miles

  • By plane

    SYDNEY KINGSFORD SMITH At 4km / 2.49 miles

  • By helicopter

    DARLING HARBOUR At 14.6km / 9.07 miles

  • By helicopter

    SYDNEY AIRPORT At 4km / 2.49 miles

  • By car

    M5 WEST AT BEVERLEY HILLS At 10km / 6 miles

  • By car

    PRINCESS HIGHWAY ROCKDALE At 3km / 1.88 miles

  • By train

    ROCKDALE TRAIN STATION At 2km / 1.24 miles

GPS :-33.960121, 151.156433

Companies

  • CALTEX OIL REFINERY 5.0 km / 3.13 mi
  • SARA LEE CORPORATION 8.0 km / 5.0 mi
  • ST GEORGE BANK 5.0 km / 3.13 mi

Hotel services

BAYGARDEN RESTAURANT

With stunning views of Brighton Beach, Baygarden Restaurant offers the freshest, locally sourced Australian produce. Try the modern Australian a la carte menu or the scrumptious seafood tower featuring oysters, moreton bay bugs, crabs, lobster and more.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 16 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 296 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 296 non-smoking rooms
    • 14 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
    • Laundromat
  • Wi-Fi
    • WiFi in the communal areas Additional charge
    • High Speed WiFi Additional charge
    • WiFi at the hotel Additional charge
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Hotels Parking - 3 levels Additional charge
    • On site
Well-being
  • Bayside Fitness and Day Spa
    • Covered
    • On site
  • Level 3 Pool
    • Outside
    • On site
  • Bayside Fitness and Day Spa Additional charge
    • On site

Your meetings and events

Event organisers looking to host a Sydney event in a beachside location should look no further than Novotel Sydney Brighton Beach. An award-winning Sydney conference centre, the hotel features 11 versatile function rooms and two outdoor event spaces, withthe capacity to accommodate up to 600 delegates. From small training workshops and boardroom meetings, to conferences, grand banquets, product launches and trade shows - this impressive Sydney hotel can do it all. The dedicated events team is on hand toassist with event organisation, the hotel's AV partner can assist with AV solutions and event staging & lighting, and BeChallenged can help design team building activities. Delegates can enjoy access to the hotel's extensive leisure and dining facilities.

Room descriptions and layouts

16 

meeting rooms

From 1 to 550 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Beautiful outdoor deck area overlooking the white sands of the bay, situated on level 3

  • Audio and video equipment

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Providing accommodation in the beautiful beachside suburb of Brighton-Le-Sands, Novotel Sydney Brighton Beach is the ideal choice for visitors looking for hotels in Sydney. This contemporary Sydney hotel features 296 guest rooms and suites, each with a private balcony and striking views over Brighton-Le-Sands and Botany Bay. Spacious and well-appointed, each guest room features WIFI access, a TV with in-house movies, a mini bar & fridge, tea and coffee facilities, an ensuite and air-conditioning.

Our guest reviews for
Novotel Sydney Brighton Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

15,293 reviews

TripAdvisor Rating 3.5/5

2,279 reviews

Great location, food, room totally enjoyable.

Customer review rating 5.0/5

Jo C. Friends - 23/10/2021 Confirmed reviews ALL

We had a great time. Food was delicious, service was prompt and polite, room was lovely and comfy bed

Clean rooms

Customer review rating 3.5/5

Christina Couples - 20/10/2021 Confirmed reviews ALL

The rooms are renovated and very comfortable however staff are a bit rude. It feels like they’re forcefully accommodating especially how one of the staff raised their voice at my friend for not wearing a mask while we were checking out, I don’t think there’s need for that. The spa was very warm closer to cold which was a bit disappointing however the overall stay was fine.

Good stay

Customer review rating 4.0/5

Merrilyn Couples - 20/10/2021 Confirmed reviews ALL

Our room was lovely and we enjoyed the great views from the balcony. The bed was extremely comfortable and the bathroom area well set so that two people could be in the area at the same time. We are an older couple (69 & 71) so there were a few issues for us. We were looking forward to leisurely time on the balcony relaxing and watching the world go by but found that we could only sit out there for about 15 minutes. After that time we found our backs did not enjoy the chairs any longer and we had to move inside. It was similar with the couch. Even with pillows behind our backs, the couch became uncomfortable for us. We do have health issues, ie back conditions and arthritis, so we understand that this would have contributed to the above issues but as we stayed for 3 days we were looking forward to a more comfortable time. Having said that we did enjoy our time at Novotel and the staff were extremely helpful.

good stay

Customer review rating 5.0/5

Primta Families - 19/10/2021 Confirmed reviews ALL

booking was a bit difficult .

Customer review rating 1.0/5

Sergio R. Couples - 19/10/2021 Confirmed reviews ALL

We arrived at Novatel Brighton Saturday 17th we booked a room all Was good .. we checked in to our room turned the air conditioner on an was blowing no cold air .. we rang and explained what was wrong they sent maintenance up to check it out twice they finally moved us to room next door to find when we changed rooms the same problem was in that room as well . They then moved us to a 3 rd room and time being 5 pm that room still had the same problem no aircon as well … I’ve stayed there in Novatel over the years but this was the most mixed stay I’ve experienced… in our move to 3 rooms we left our iPhone charger in one ov the rooms .. as soon as we got home I rang 3 times and explained what had happened and I know our phone charger was left in one ov the rooms and we still haven’t had a return call to say if they found out charger… I’m not happy with the whole inconvenience we had that no 1 has had the decency to return my call …. I would appreciate if Novatel would replace out charger as all we wanted was a return call as this was our most inconvenienced stay there .. we love the place but it was like there was no care to what we experienced…. Happy for management to call me to chat with them yo how yo make us wanna stay there again … 3 rooms and no air conditioning isn’t good enough especially when we paid a top price to stay there .. feel free to call me on 04… we were planning to have our wedding. Guests stay there but I need convincing this won’t happen again … regards Sergio R.

Dear Sergio R., Thank you for taking the time to tell us about your recent experience at our hotel. I am truly sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Sydney Brighton Beach of the utmost importance. We were suffering from emergency issue with some of our chillers over the weekend and I do sincerely apologise that you had to face that issue across multiple rooms from your stay. I have shared your concerns from each of those rooms over the last day with my Engineering team who have been able to now rectify the issue. I totally do understand we fell short on this instance in providing you the service that you know and love from us at Novotel Sydney Brighton Beach. I have myself tonight looked at all the rooms you stayed in and in our lost property for your phone charger but have unfortunately not been able to find it as of yet. We most certainly will work on organizing a resolution to this with the Housekeeping team, so that you are not without this device. We truly do care for the experience you had and will work with the team to rectify for the inadequacies of this stay and then moving forward if you wanted to visit the property again. I would also appreciate the chance to talk further over your experience at the property. I myself am back on Saturday and if you had a preferred time we could connect, I can give you a call so we can work towards remedying a solution that will ensure you will have the confidence to return yourselves and also have other members of your circle return for your wonderful upcoming nuptial. Again, we appreciate and thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve your accommodation needs in the future. Best Regards, Niamh Mcmenamin Assistant Manager Novotel Sydney Brighton Beach

great stay, good location. the only thing i felt missing during covid was hand sanitizer.

Customer review rating 5.0/5

Bernard Couples - 18/10/2021 Confirmed reviews ALL

great experience will be staying again.

Lovely room with great views. Clean and well located

Customer review rating 4.5/5

Terri O. Families - 14/10/2021 Confirmed reviews ALL

The reception staff were extremely helpful and friendly. Room service was fabulous. I had a delicious burger

Great rooms, friendly staff

Customer review rating 4.5/5

Chris Business - 03/10/2021 Confirmed reviews ALL

Will be back, good price considering all the Sydney COVID restrictions, staff were very friendly and the rooms we modern and comfortable.

Dear Christopher G., Thank you so much for taking the time to let us know about your recent experience at Novotel Sydney Brighton Beach. We are so glad to hear you enjoy and will be back to visit us again here! It is always a pleasure to receive positive feedback about how friendly our staff were - I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we are reopening and getting used to seeing people around again! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Great location

Customer review rating 4.0/5

Anonymous Couples - 25/09/2021 Confirmed reviews ALL

Essential travel during COVID, very comfortable

Dear Penelope R., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. We are so glad to hear that your stay with us was what we had hoped for and that we were able to accommodate your essential stay. Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. Thank you again for your time, and we hope to see you again soon for another wonderful stay with us. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Exceptional

Customer review rating 5.0/5

Carer Couples - 20/09/2021 Confirmed reviews ALL

I visited to provide care to my elderly mother in lockdown. The room the service and sensitivity by staff were all top standard. Thankyou

Dear Frances S., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. We are so glad we were able to be here and accommodate your booking at the time. Thank you for your kind words about the service you received. It is so heartwarming to hear of how we were able to deliver above and beyond during a difficult time. Thank you again for your time, and we hope to see you again soon for another wonderful stay with us. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Amazing View

Customer review rating 3.5/5

Heide A. Business - 18/09/2021 Confirmed reviews ALL

Gorgeous room, however felt the bathroom was a bit small, you have a big sitting room , very tiny bathroom, the ceiling too low in bathroon getting dressed and undressed. Even the toliet not enough space to fit comfortably. I had no hot water in mornings 0515am when i showered. Bed was amazing! Very comfy. . One day i had room service to make my room up, was not a standard that was on other days day 2 this was pillows thrown on bed not nearly sheets wasn't tucked in. And glasses wasn't cleaned, rubbish not taken out.

Dear Heide A., Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. Your comments will aid us within the management team to identify our biggest areas of improvement and how we can best serve you as our guests. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Good stay and location

Customer review rating 5.0/5

Ewen Solo - 17/09/2021 Confirmed reviews ALL

Post op stay nice staff

Dear Ewen S., We are so glad we were still able to accommodate your essential stay throughout this current restricted period and truly appreciate the positive feedback you have given! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Well located to St George's Private hospital, Beautiful stay.

Customer review rating 5.0/5

Christine W. Business - 31/08/2021 Confirmed reviews ALL

I found the Staff at Reception Desk and to the Cleaning Lady who tended to our room daily to be extremely efficient, kind and extremely caring towards myself and my Husband. I was staying at the Novotel, as I had back surgery. They went above and beyond to make sure that my stay was so very comfortable and that nothing was any trouble if I required anything. The room was extremely clean and well maintained.

Dear Christine W., We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. I received your card and it truly made my day it was so sweet! It's the little things such as that, that have kept us going throughout our time in lockdown here at Novotel. I will pass on your compliments especially to our Housekeeping team whose hard work and kindness so often goes unnoticed so we so appreciate! Thank you again for sharing your experience, and we hope for the chance to welcome you back for a leisure booking soon to relax and get a proper opportunity to enjoy the facilities. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Great spot

Customer review rating 4.5/5

Anonymous Solo - 25/08/2021 Confirmed reviews ALL

Easy to find, great room with a lovely view. Will be back after COVID!

Dear Jason J., We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are so glad you enjoyed your time in one of our Bayview suites, overlooking Botany. Thank you for your kind words and definitely we wish for a chance to welcome you back to the hotel when we can open all of our facilities for leisure once again! Sincerely, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Very well Located and cannot fault anything.

Customer review rating 5.0/5

Anthony F. Couples - 16/08/2021 Confirmed reviews ALL

My partner was having surgery at a nearby hospital, the staff where excellent.

Dear Anthony F., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback, especially at this present time. It is so heartwarming to hear about how we were able to accommodate for yourself and your wife as essential travelers to this area to ensure you could receive medical care. Hearing such stories is all the reasons we need to continue in our endeavours as a hotel during this lockdown period! I will be sure share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Top Hotel Great Location

TripAdvisor rating 5.0/5

676anthonyf 16/08/2021 TripAdvisor review

As Bayside was a COVID-19 😷 hotspot I was able to check-in at 12 noon and checkout at 1330 the next day. The reason for staying was that my partner was in St.George Private Hospital overnight,saving me the the long drive back to the Blue Mountains.

Dear 676anthonyf, Thank you for your review on our hotel. We are excited to know that you enjoyed your overall stay with us but do appreciate that these times are extremely testing for everyone. I'm glad that the team were able to look after you during your stay at our hotel. We hope that your partner is feeling well and wish them a speedy recovery. We look forward to welcoming you back when everything settles down for a true Novotel Guest Experience. Kind regards, Aniket Amin, Front Office Manager, Novotel Sydney Brighton Beach.

Excellent place to stay in

Customer review rating 4.5/5

Hany Solo - 11/08/2021 Confirmed reviews ALL

I stayed for two nights, location was suitable for my requirements as well as being in a beautiful seaside position. The hotel is very well maintained, of high quality and the staff are mont pleasant and helpful.

Dear Hany H., We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback and I will share your comments with our reception team! I remember organising some papers with us and was truly hoping you could get sorted to head back to Melbourne so glad to hear it all worked out okay! It really makes it all worth it to be open at this time to be able to accommodate essential travellers such as yourself and help in any way we can. We would love a chance to welcome you back until different circumstances to enjoy all of the hotel facilities when they open up. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Great

Customer review rating 3.5/5

Pj Business - 10/08/2021 Confirmed reviews ALL

Like always great location great service

Dear Paul D., Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. We are regretful to hear that you encountered such issues with your room service during your recent stay with us, and we appreciate you taking the time to let us know where we went wrong. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

All safe but don’t service/clean rooms daily?

TripAdvisor rating 3.0/5

LindaG144Syd Business - 17/04/2021 TripAdvisor review

Very disappointed that I arrived early but reception advised I could not use wifi until I checked in at 2pm yet public areas hv free wifi. Also rooms are only cleaned every second day. So I was left with a plastic lid from goodness knows what from the previous occupant left on the floor in the centre of my room. However housekeeping advised I could hv a fresh towel but won’t clean the room as they only clean every second day. What happened to the complimentary drink voucher for Accor plus members? My daughter also stayed on 2 separate occasions the week prior and a couple of weeks earlier and received a voucher on one occasion but not the other.

Dear Linda, Thank you for taking the time to provide us with this important feedback from your most recent stay at the Novotel Sydney Brighton Beach. I am sorry to hear that aspects of your stay were not to your expectation We provide 30 mins of free wifi at the hotel to all guests in any of our public areas around the hotel including to those who are waiting to check in. Further, we always do and should be providing your complimentary drink vouchers on check in and you are more than within your entitlements from your Accor Plus membership to ask for the vouchers. Sincerely, I do apologise for the oversights which led to these miscommunications on check in and I will be following up with the members of my Front Office team to ensure no future occurrence of such events. For your experience with our Housekeeping team, I will certainly be following up with them as to their procedures on servicing rooms as it should be able to be requested each day. At any time, if you do experience such an issue you are more than welcome to contact our Reception team as we can act as an advocate for our guests to follow up with relevant departments and ensure your concerns are resolved. I would love the chance to look after yourselves on your next stay with us so please contact me directly at Novotel Sydney Brighton Beach and I can personally oversee your reservation and experience. Kind Regards, Niamh Mcmenamin Guest Experience Executive

Quick trip

TripAdvisor rating 4.0/5

robynl2430 04/04/2021 TripAdvisor review

Room was very presentable with all that we needed for our stay. Sleep disturbed by the hoons. TV seems to have a problem with it dropping out for a few seconds on a regular cycle. Reported it. It will be so much better when all of the renovations are finished. The lift from B2 to level 1 needs attention eg better label for "floor 1" and signs to direct you to the Novotel reception area.

Dear Robyn, Thank you so much for rating and providing us with some feedback from your visit to us at Novotel Sydney Brighton Beach. I am glad to hear that the room was suitable for your stay. We are currently investigating the issues you mentioned with the TV and signage at the hotel to implement some appropriate measures to ensure no further occurrence. Thank you very much for bringing these to our attention - we find it invaluable to be able to learn how to better improve the guest experience at the hotel. I hope we have an chance to accomodate you in the future! Warm Regards,
 Niamh McMenamin Guest Experience Executive Novotel Sydney Brighton Beach

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