WIFI/Internet Access- A 25-minute walk from the Volksparkstadion (HSV) and the Barclaycard Arena
- One child under 16 years can stay in their parents' room free of charge
- Parking in the underground car park included for hotel guests
- Relax at the Volkspark, VAF sports facility or on a rental bike (May-Oct.).
- Bus lines 2 & 3 stop right in front of the hotel
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
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Parking
- Private indoor parking
- Private outdoor parking
- Public outdoor parking
- Bus/coach parking area
- Well-lit parking
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Pets allowed
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
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Languages spoken at the hotel
- German
- English
- Reception open 24 hours a day
- Dry cleaning / Ironing
Hotel location
Albert Einstein Ring 2
22761
hamburg
germany
- BUS : 1 und 2, Bahrenfelder TRB
- HAMBURG FUHLSBUETTEL At 15km / 9.38 miles
- HANNOVER At 150km / 93.75 miles
- BAHRENFELD At 2km / 1.25 miles
- ALTONA At 4km / 2.5 miles
- MAIN STATION At 8km / 5 miles
GPS : 53.574836, 9.889451
Companies and event centres nearby
Company
Congress centre
Exhibition centre
Your meetings and events
You can rely on us if you are planning a business event or private function. The events area at the Mercure Hotel Hamburg am Volkspark is an ideal venue for large meetings and events for up to 120 people.We offer three air-conditioned rooms benefiting from natural light, the latest events technology and WIFI. Leave the organization and running of your event to our professionalWe are happy to accommodate any special requirements, and can offer exciting and attractive ideas for your incentive activities and social events.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| DRESDEN | 20 m2 | 3 m | 0 | 0 | 8 | 0 | 0 |
| MARSEILLE | 50 m2 | 3 m | 35 | 15 | 20 | 20 | 32 |
| ST PETERSBURG | 112 m2 | 3 m | 120 | 35 | 40 | 70 | 65 |
Our rooms
For a comfortable stay at the fully air-conditioned 4-star Mercure Hotel Hamburg am Volkspark, we offer 128 Standard Rooms. We also have 12 spacious Privilege Suites available to satisfy greater requirements, which we especially recommend forfamily stays. One child aged up to 16 years may stay overnight free of charge (including breakfast) in his parents' room. Pets are welcome upon request at a charge of EUR 15/night, depending on availability. All rooms have free WIFI.
Standard Room with a double bed and a sofa
Measuring 226 sq. ft. (21 m²), our Standard Rooms are ideally suited to your needs. They are equipped with a TV, telephone, a high-quality bed, comfortable seating, a functional desk space with free WIFI, a safe and tea and coffee-making facilities.
Comfort room with double bed facing quiet courtyard
At 226 sq. ft. (21 m²), our Comfort Rooms overlook the quiet inner courtyard and are ideally suited to your needs. Include a TV, telephone, high-quality bed, comfortable seating, a functional desk space with free WIFI, safe and tea/coffee facilities.
Standard Room with Twin Beds
Measuring 226 sq. ft. (21 m²), our Standard Rooms are ideally suited to your needs. They are equipped with a TV, telephone, two high-quality beds, comfortable seating, a functional desk space with free WIFI, a safe and tea and coffee-making facilities.
Privilege Room with a double bed and a sofa
Measuring 431 sq. ft. (40 m²), our Privilege rooms offer extra comfort, with a mini-bar, VIP bathroom including bathrobe/slippers, tea/coffee-making facilities, mineral water, newspaper, safe, premium WIFI and late check-out (on request and if available).
- 140 rooms
- 100% non-smoking hotel
- 2 rooms for people with reduced mobility
- 76 family rooms
- 2 connecting rooms
- Baby bed
Our restaurants and bars
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- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Sample the culinary delights of the North: Enjoy regional delicacies with a modern twist, along with international dishes and the excellent Grands Vins Mercure. All staying true to the motto of traditional, regional and fresh.
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Sip a refreshing drink or enjoy a range of bar snacks (until 11pm) and talk to other guests at the hotel while watching live sports events on TV in the bar, which is open daily from 5pm to 1am.
Our guest reviews for
Mercure Hotel Hamburg am Volkspark
100% genuine reviews from our guests
Find out more
Liebe 594mareke, vielen Dank, dass Sie sich die Zeit genommen haben, um uns eine Bewertung zu kommen zu lassen. Es freut mich sehr, dass Sie sich bei uns wohlgefühlt haben und das wir Sie mit unserem guten Standard und Gastfreundschaft überzeugen konnten. Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen und wünschen Ihnen ein frohes neues Jahr. Herzliche Grüße aus Hamburg Cornelia Spiller Hoteldirektorin
Lieber Marceld1200, herzlichen Dank für Ihre Bewertung und die Zeit, die Sie sich genommen haben, um uns von Ihren Eindrücken zu berichten. Mit Bedauern mussten wir Ihrem Kommentar entnehmen, dass Sie nicht als Goldmitglied anerkannt wurden und wir somit Ihren Ansprüchen an den Hotelaufenthalt nicht entsprachen. Sie können sicher sein, dass wir uns Ihre wertvollen Hinweise zu Herzen nehmen und dazu mit der betroffenen Abteilung im Gespräch waren. Wir haben Ihren Punkt mit den Mitarbeitern bereits eingehend besprochen und werden dafür Sorge tragen, dass sich ähnliche Vorkommnisse in Zukunft nicht wiederholen. Wir würden uns sehr freuen, wenn Sie uns nochmals Gelegenheit geben, Sie von der Qualität unseres Hotels überzeugen zu können und verbleiben mit nochmaligem Dank für Ihre Mühe. Mit herzlichen Grüßen aus Hamburg Cornelia Spiller Hoteldirektorin
Dear Mercure Guest, we thank you very much for taking the time to write to us after your stay. Unfortunately, your expectations have not met our services, but we would like to thank you for your comment. I am very pleased that especially my team and the breakfast you could convince positive. We would be glad if we could welcome you again. Best regards from Hamburg Cornelia Spiller Hotel Director
Dear franziskaduck, Thank you very much for your evaluation and the time you have taken to tell us about your impressions. With regret we have read, what inconvenience you have experienced in our room. I am sorry that you could not enjoy your stay with us 100%. We do our best at all times to meet a high standard of hygiene. We have already informed our housekeeper about this and initiated appropriate measures. I regret these incidents very much, as this of course is not up to our standard and I would be very happy if you would give us another opportunity to convince you of our good standard. Greetings from Hamburg Cornelia Spiller Hotel Director
Love gabriellasilvano2, Thank you very much for your time, which you have taken to get us a rating. We are very pleased that you have felt comfortable with us. It is important to us that you feel valued and it is a great compliment for us that we were able to convey this to you during your stay. We look forward to welcoming you again and wish you a nice day. With warm greetings from Hamburg Cornelia Spiller Hotel Director
Dear JBPat Thazos, Thank you for letting us come to your assessment after your stay. We are very pleased that you could enjoy your stay in a relaxed atmosphere and that we could convince you of our good service and hospitality. We thank you for your criticism, because only then we have the opportunity to optimize ourselves. We would be very happy if we greet you again you can and wish you a nice day. Greetings from Hamburg Cornelia Spiller Hotel Director
Dear JairE, Thank you very much for your time, which you have taken to get us a rating. We are very pleased that you have felt comfortable with us. It is very important to us that you feel valued and it is a great compliment for us that we were able to convey this to you during your stays. We look forward to welcoming you again and wish you a nice day. Greetings from Hamburg Cornelia Spiller Hotel Director
Dear Robert B, We thank you very much for taking the time to write to us after your stay. I have regretfully read that the services provided did not meet your expectations. I apologize for the inconvenience caused. With reference to the 2nd person, it is right that we charge a surcharge of € 10.00 per day (be it in advance or on the spot). Unfortunately, I also have to inform you that we were booked out the night before and therefore we could not provide the room until around 1:00 pm. Mercure hotels strive to provide you with the best possible service every time you stay. Therefore, your opinion is of the utmost interest to us. Thanks again for your comments. We hope to regain your confidence in one of your next nights, and we look forward to welcoming you back soon. Best regards from Hamburg Cornelia Spiller Hotel Director
Dear Mercure guest, Thank you for visiting us and sending us a review. We are pleased that our hotel with the cleanliness left a positive impression and could convince. Too bad that we could not convince you with our breakfast offer. We would be pleased if you next Hamburg with the public transport inquire and look forward to welcoming you back to us. Best regards from Hamburg Cornelia Spiller Hotel Director
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Cornelia Spiller General Manager/ Hoteldirektorin
Dear Mercure guest, We thank you for visiting us in August and for taking the time to give us a rating. We are pleased that you could enjoy your stay with us in a relaxed atmosphere. We look forward to welcoming you back to us and wish you a nice day. Greetings from Hamburg Cornelia Spiller Hotel Director
Dear Mr. Stojanowski, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cornelia Spiller General Manager/ Hoteldirektorin
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