Hotel - Sofitel Winter Palace Luxor
Sofitel Hotel Sofitel Hotel

Sofitel Winter Palace Luxor Hotel

4.5/5 1,648 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LUXOR INT'L AIRPORT
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Sailing facilities (Nearby)
  • Other sports activities
    • Billiards/Snooker
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
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Hotel location

Companies and event centres nearby

Congress centre

LUXOR CONVENTION CENTER3 km / 1.88 mi

Your meetings and events

Important meetings require exceptional venues and exemplary service. At Sofitel Winter Palace, our dedicated staff will take care of everything so you can focus on your clients/guests. The Horus Meeting Room, in the Royal Garden, is idealfor up to 60 people. The Victorian Lounge comfortably fits 100. Both offer adjustable seating arrangements, the latest technical and audiovisual equipment, and fine cuisine for intimate summits or extravagant galas.

Sofitel Winter Palace Luxor Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HORUS ROOM 68 m2 0 m 80 24 14 20 0
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line
    • Slide projector
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Each of the 86 rooms and 6 suites appeals to a dream deep in your heart, calling on the allure of colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a day of adventure.

  • 92 rooms
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Fax machine
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.8/5 ALL Rating 1,820 reviews

Our guest reviews for
Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,648 reviews
Waleed A. Business - 09/02/2020 Confirmed reviews ALL
« Amazing hospitality and friendly staff »

The meeting was pleasant and Mohamad Mostafa at the reception went extra mile to guarantee that we are all happy, the waiters in the high tea and dinner plus breakfast were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

06/02/2020 TripAdvisor review
« Met expectations »

We arrived nearing midnight but had a warm welcome and enjoyed a tasty meal from room service with tip top presentation. A wide variety was available at breakfast with attentive service. Our room was large and airy with a view of the Nile and the West Bank hills. Everything was clean and comfortable and the delivery of mineral water somewhat overwhelming. The gardens and pool are extensive and beautiful and we spent many a pleasant hour there with a cool drink. Dinner in La Corniche was fine with linen tablecloths and napkins. There was a strange shortage of potatoes on the menu as generally the entrees were with grilled vegetables and the odd dish with rice. Great if you were on a diet. At the end of our stay I requested French Fries which although not on the menu were provided. We had noted that Room Service had items which did not appear in the Dining Room which seems odd. I felt that the menu was a bit limited and I was told it never changes which is a pity as it did become rather boring despite it being well cooked, presented and tasty. A word of advice - if I return I will choose a garden facing room (quiet) as the Nile view rooms have to tolerate the considerable noise of the corniche road directly outside and all Egyptian drivers use their horns extensively creating a cacophony of noise for most of the day and night. Also the Nile Tourist Cruise Boats are all parked outside the hotel and restrict the view of the Nile.The location is about a mile plus out of downtown so there are no alternative restaurants nearby which we would have visited for a change. We did not want the hassle of negotiating a taxi to downtown when all we wanted was to relax in the evening. However my criticisms are minor as this hotel is truly 5 star and the staff are cheerful, polite and helpful. The Winter Palace is truly a haven after a tiring day of visiting antiquities in the heat.

Beatrice C. Couples - 05/02/2020 Confirmed reviews ALL
« Unforgettable stay at the Sofitel »

Our stay at the Sofitel was amazing. Our best hotel experience during our visit in Egypt. As we arrived, we were greeted by the staff as well as the management. We were welcomed warmly. The place is stunning, as we arrived we were given particularly care, and all our requests were taken very seriously. We were able to get an early check in as we arrived( since the normal time of check in is 15:00pm). After we check in, we were invited to take breakfast, the choice at the buffet is great. We had a delicious breakfast and we were well served by the team at the buffet. Our stay, as well as the place, was so beautiful and comfortable that we didn’t want to leave our room to go out, we just wanted to enjoy the extravagant and magnificent space. A lot of thanks to the team at the Sofitel for making our stay memorable and made us really feel like privilege guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Thais Couples - 21/01/2020 Confirmed reviews ALL
« One of the nicest hotels I have ever stayed at, and I travel a lot! »

The Winter Palace is just a lovely oasis of calm, history and beauty. The service is impeccable, we arrived really early and were able to check in pretty much straight after, being welcomed by a lovely tea and a room upgrade. The staff goes above and beyond and the grounds are just a dream. We had a lovely Egyptian buffet lunch in the gardens when we arrived with live music while we watched the birds around us. It felt like a dream a century back! Heavenly! The pool is heated which was perfect for the chilly January weather. We also got massages when we arrived and they were so good and well priced too! The Royal Bar was lovely to have a drink at. The breakfast buffet deserves special mention too, it was so good! Our only regret is that we only had 1 night there, we wished we could have stayed longer!

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Anonymous Couples - 19/01/2020 Confirmed reviews ALL
« Paradise in Luxor »

Splendid hospitality all around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Eric Families - 18/01/2020 Confirmed reviews ALL
« Comfortable; needs satisfied. »

Highly satisfied with room and accommodations. Service was also excellent, as were the restaurants in the hotel. There were minor issues with the wifi, but it did not detract from the experience significantly. Some of the furniture/door frame were showing their age.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. please note that a face lifting plan will take place soon to be in line with our Guests expectations The kind words are passed over to the team, and we look forward to welcoming you back in the close future. Sincerely, Wessam Farah Guest Experience Manager

pinpinpin0 Family - 16/01/2020 TripAdvisor review
« Historic property on Nile »

Beautiful historic property on the Nile. Great property but due for some much needed upgrading. Mostafa, the FO manager was excellent! He took great interests in ensuring the needs of guests are well taken care of. Was extremely hospitable and made himself available at all time to assist. Made our stay comfortable and enjoyable. A true asset befitting such a beautiful hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Thank you for your very nice compliments for our team, specially to Moustafa, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Warmest regards, Selim SHAWER General Manager

Anonymous Couples - 14/01/2020 Confirmed reviews ALL

It is fine , but the rooms need renovation, as a hotel is very nice, need to update the rooms and bathrooms, general bathrooms was not clean also

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. please note that a face lifting plan will take place soon to be in line with our Guests expectations.The kind words are passed over to the team, and we look forward to welcoming you back in the close future. Sincerely, Wessam farah Guest Experience Manager

Pablo C. Families - 13/01/2020 Confirmed reviews ALL
« Exceptional customer service »

Please see my post in TripAdvisor and Google for more information. We definitely had a great experience at the Sofitel Luxor Winter Palace. We would like to recognize Mr. Mohamed Moustafa, the front desk ,and Mr. Ahmed Khalifa, head butler. Mr. Moustafa's demeanor, professionalism, and customer services were outstanding. Mr. Khalifa's customer service, professionalism, and attention to details were impeccable. Both Mr. Moustafa and Khalifa made sure we felt at home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

nohar2020 Friends getaway - 12/01/2020 TripAdvisor review
« Amazing Stay »

Our Visit to Luxor was amazing and our stay in the winter palace was great. The perfect location and the overall atmosphere of the hotel made us enjoy our trip more. The Gardens, the food, and the view of the Nile are among the things that we really enjoyed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Winter Palace Luxor hotel and are delighted to read that we were able to match your holiday expectations. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Warmest regards, Selim SHAWER General Manager

Elizabeth A. Business - 07/01/2020 Confirmed reviews ALL
« Amazing and Excellent »

My experience at the Winter Palace was a really memorable one, from start to finish. Every minor detail was so well looked after and always with a smile. The happy and obliging staff I am certain eminate from an efficient and professional management team. Mr Abdulraheem’s attention to detail at the New Year’s Eve Gala Dinner was second to none!!! It was spectacular!! I cannot recommend The Winter Palace enough to anyone who wants to mix business with pleasure, contentment and relaxation, excellent cuisine and luxury amongst the most beautiful gardens. Congratulations to all at the Hotel for providing such an excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Sheila B. Couples - 21/12/2019 Confirmed reviews ALL
« The best place to be »

It was fantastic, very moving, very warm hearted people,and best of all just like family

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Thank you for your interest and loyalty to Sofitel Winter Palace Luxor and we are delighted hosting you with us and very much appreciate your comments regarding your stay . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Ian B. Couples - 21/12/2019 Confirmed reviews ALL
« Our home away from home »

As always our stay was perfect, the staff could not be more helpful or friendly. The grounds are exceptionally well kept and in the evening when illuminated are a wonderful sight to behold. I would like to thank all there for another fantastic holiday, we just can't wait to get back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Thank you for your interest and loyalty to Sofitel Winter Palace Luxor and we are delighted hosting you with us, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Dudley M. Couples - 20/12/2019 Confirmed reviews ALL
« it is our second home »

perfect in all respects staff from reception to food and beverage and housekeeping are great clean rooms good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Ahmed F. Business - 12/12/2019 Confirmed reviews ALL
« Travel Agent »

Its like being home as everybody very friendly and professional too. The staff always went out of his way to accommodate me or my groups . Very attentive to details. Excellent place and wonderful staff. Big plus to Mohamed Mostafa always helfipul whenever needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Steffen Couples - 10/12/2019 Confirmed reviews ALL
« Thought it would be better »

I was dissappointed in the condition of the property. The service was provided, but not with kindness or courtesy. All of the people in our small group had digestive upsets after eating. The restaurant I wanted to eat in was 100 percent booked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Winter Palace Luxor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wessam Farah Guest Experience Manager

Couples - 09/12/2019 TripAdvisor review
« Great place to stay. »

Looking across the Nile to the Valley of the Kings and watching the sun set, will stay with me forever. The hotel is a little dated and needs redecorating outside but our room was big and comfortable. The service was excellent in every department, check in, housekeeping, restaurants and pool. The pool and gardens are immaculate. It's just a short walk to the Luxor Temple and the local ferry to cross the Nile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Winter Palace Luxor hotel and are delighted to read that we were able to match your holiday expectations. We are glad to read that you really enjoyed our unbeatable location ,we are thrilled also to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Warmest regards, Selim SHAWER General Manager

Gregory &. G. Couples - 03/12/2019 Confirmed reviews ALL
« Perfect Ending to Our Nile Cruise »

This is an incredible historic hotel. You feel as though you are stepping back in time from start to finish. The staff is fantastic. We LOVED the view of the Nile from our room … we were upgraded to the Opera Suite … WOW … what a room!!! We had an amazing anniversary meal in the Garden Restaurant and the breakfast can't be beat. We only wish we could have stayed longer. The hotel is relaxing and unforgettable. It was absolutely the right way to end our Cruise on the Nile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Katrina E. J. H. Couples - 29/11/2019 Confirmed reviews ALL
« Fabulous hotel with perfect staff in amazing location »

Immaculate sparkling clean, the rooms are as, spotless as the sheets on the bed. Everywhere is gleeming luxurious and super comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Keith A. E. R. Couples - 20/11/2019 Confirmed reviews ALL
« Keith and Elzabet zrobertson »

Had a marvellous time. Lovely quiet room over-looking your beautiful grounds. Very attentive staff, particulary guest relations and reception. Superb time. We hope to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

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