Sofitel Winter Palace Luxor Hotel 5 stars

Customer review rating 4.8/5 1,836 reviews
Sofitel Winter Palace Luxor
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Hotel extras

  • A jewel in the desert

  • A jewel in the desert

  • Exceptional French cuisine

  • Unique exterior and interior design

  • Rich colonial design with the glory of Pharaonic times

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Babysitting on request
  • Air conditioned
  • LUXOR INT'L AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Babysitting on request
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
Information message

Due to the current situation, we inform you that our hotel is temporarily closed.

Hotel location

Sofitel Winter Palace Luxor

Corniche el Nile street
11 432
luxor
egypt

Tel: +20952380422

Fax: (+20)95/2374087

Contact email

Check-in from 15h00

Check out up to 12h00

  • CAIRO :  LUXOR

  • LUXOR :  NAT ROAD ASWAN

  • By plane

    LUXOR INT'L AIRPORT At 13km / 8.08 miles - Shuttle paying

  • By train

    LUXOR RAILWAY STATION At 2km / 1.24 miles

GPS :25.6965, 32.63737

Your meetings and events

Important meetings require exceptional venues and exemplary service. At Sofitel Winter Palace, our dedicated staff will take care of everything so you can focus on your clients/guests. The Horus Meeting Room, in the Royal Garden, is idealfor up to 60 people. The Victorian Lounge comfortably fits 100. Both offer adjustable seating arrangements, the latest technical and audiovisual equipment, and fine cuisine for intimate summits or extravagant galas.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

  • High speed transmission line

  • Slide projector

  • Overhead projector

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Each of the 86 rooms and 6 suites appeals to a dream deep in your heart, calling on the allure of colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a day of adventure.

CLASSIC ROOM - King size bed, Garden view

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

CLASSIC ROOM - Twin beds, Garden View

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Classic Room - King size bed , Nile view

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Classic Room - 2 Single beds, Nile View

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - King size bed, Garden view

  • Max. number of persons: 3
  • Area: From 32m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - Twin beds, Garden view

  • Max. number of persons: 3
  • Area: From 32m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Superior Room - King size bed, Nile view

  • Max. number of persons: 3
  • Area: From 32m²
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 2 Single beds, Nile view

  • Max. number of persons: 3
  • Area: From 32m²
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM - King size bed, Garden view

  • Max. number of persons: 3
  • Area: From 37m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM - 2 Single beds, Garden view

  • Max. number of persons: 3
  • Area: From 37m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Luxury Room - King size bed, Nile view

  • Max. number of persons: 3
  • Area: From 37m²
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Luxury Room - 2 Single beds, Nile view

  • Max. number of persons: 3
  • Area: From 37m²
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Opera Suite - 1 king-size bed/extra bedroom/extra living room, balcony, Nile view

  • Max. number of persons: 3
  • Area: From 148m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Illy coffee machine

PRESTIGE SUITE - Twin beds extra living room, Nile view

  • Max. number of persons: 3
  • Area: From 76m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

IMPERIAL SUITE - 1 King size bed, extra living room, balcony, Nile view

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

VICTORIAN LOUNGE

Type of cuisine: International

LA CORNICHE RESTAURANT

Type of cuisine: International

Vast sun-lit windows, polished wood floors and crimson-gold details enliven this elegant restaurant in Luxor. At a pristine white table, breakfast on fresh pastries and omelets made to order. In the evening, relax over gourmet International cuisine.

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1886 RESTAURANT

Type of cuisine: French

Chef Ménad Berkani inspires à la carte creations from crayfish to risotto at this opulent Luxor restaurant. Dine by candlelight among gilded mirrors; a guitarist strums quietly. Dress code: jacket and tie for men, smart for ladies. Reservations required.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE VICTORIAN LOUNGE

Photo non contractuelle / Strictly non binding

In the Victorian Lounge, richly decorated with a majestic crystal chandelier and plush, pink oriental carpets, sip afternoon tea with delicate macarons and scones. King Farouk, the last King of Egypt, enjoyed the beloved tea ritual in this opulent salon.

CENTRAL PARK BAR

Photo non contractuelle / Strictly non binding

After a stroll through the gorgeous Winter Palace gardens, past the bougainvillea and fruit trees, refresh yourself at Central Park Bar in Luxor. On a peaceful palm-shaded terrace, sip Chardonnay or mint tea and enjoy a light, savory snack.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NILE TERRACE

Photo non contractuelle / Strictly non binding

On the vast Nile Terrace, savor afternoon tea and scones or unwind beneath a canvas umbrella with cool, sweet hibiscus tea. Sunsets are beautiful. Agatha Christie relished these same Nile River and West Bank views as she penned Death on the Nile.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROYAL BAR

Photo non contractuelle / Strictly non binding

Deep red walls, damask fabrics, and rich wood paneling add French elegance to this cozy Luxor bar. Sip fine champagne and French wines to the soothing sound of classical piano every night. Traditional afternoon tea is served in the library lounge.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

1,836 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,667 reviews

It was good while it lasted

Customer review rating 4.8/5

Lorence F. Families - 23/03/2020 Confirmed reviews ALL

Great stay as ever until the effects of the coronavirus on air travel took hold and we had to go home 11 days early. Not the hotel's fault, they did their professional best to assist us.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Historic hotel with impecable service

Customer review rating 4.8/5

Rand C. Solo - 22/03/2020 Confirmed reviews ALL

I have been staying at the Winter Palace Hotel regularly since 1966. I wouldn't stay anywhere else in Luxor. Some of the guest rooms are a bit faded and there is not an abundance of closet or drawer space, which can be a challenge if your are staying for two months. But the location, the magnificent gardens, and --most of all -- the superb service bring me back each year for an extended stay.

Dear valued Guest, Thank you for your interest and loyalty to Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Magical experience

Customer review rating 4.8/5

Danny H. Couples - 18/03/2020 Confirmed reviews ALL

The Winter Palace Hotel Luxor is definitely a Palace fit for a king. Our room was overlooking the Nile, spotlessly clean and tidy. All the staff from the management down could not do enough to make our stay a very special one. The cleanliness and attention to detail in the rooms was definitely a five star experience. The house keeping team were exceptional, not just in their ability to clean and tidy the rooms to such a high standard 10/10......but also in their friendly and professional manner. This is definitely the best hotel in Egypt that we have stayed in... And we have stayed in many. Congratulations and thank you to the management and all staff for making our stay such a special one, and particularly to the house keeping for being so attentive to our needs and making sure the rooms were spotlessly clean. Many thanks and see you all soon. Danny and Katrina

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Amazing stay in a beautiful hotel

Customer review rating 4.8/5

Amelia J. Couples - 10/03/2020 Confirmed reviews ALL

Thank you very much for an unforgettable stay at your lovely hotel. We cannot praise the staff enough, from Mr Mohamed Ali at the Concierge desk for assisting us with all our excursions to Mr Mostafa at reception with assisting with all our special requests. Thank you again and look forward to our next stay.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Luxurious hotel

Customer review rating 4.8/5

Adelaide Couples - 05/03/2020 Confirmed reviews ALL

The staff and rooms were amazing. One of my favorite touches was an individual Nespresso machine in my room which was restocked regularly.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Excellent location and comfotable stay

Customer review rating 4.8/5

Maleka S. Friends - 04/03/2020 Confirmed reviews ALL

Very comfortable room . friendly staff and excellent location

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Immaculate rooms

Customer review rating 4.8/5

Katrina E. J. H. Couples - 03/03/2020 Confirmed reviews ALL

Immaculate staff Well located Manicure Gardens Super check in I was so impressed with the rooms, and the cleanliness of them Super house keeping

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Sofitel winter palace visit

TripAdvisor rating 4.5/5

nash149 03/03/2020 TripAdvisor review

Awesome hotel including staff, location, breakfast, room and the building itself is gorgeous and the grounds have to be one of the prettiest we've seen. Luxor itself is very nice but to be honest, we were really bothered by the aggressive horse carriage and taxi drivers.

Dear valued Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Sofitel Winter Palace hotel and are delighted to read that we were able to match your expectations. I am grateful for your compliments towards our staff , location , breakfast , room and the grounds. Unfortunately, as I am sure you will realize, we have no control over the various hassles you will meet in the street outside and hope this did not detract too much from the enjoyment of your time here. We hope that on your future visits to Luxor, The Sofitel Winter Palace will be your destination again as we look forward to welcoming you back. Warm Regards, Selim SHAWER General Manager

Amazing staff

Customer review rating 4.8/5

Philippine Families - 28/02/2020 Confirmed reviews ALL

Very nice welcoming Beautiful garden and pool

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Excellent room immaculately clean

Customer review rating 4.8/5

Katrina E. J. H. Couples - 23/02/2020 Confirmed reviews ALL

Amazingly relaxed, staff so attentive, I room was clean and housekeeping put fresh crisp sheets on the bed everyday. The towels were super clean and fluffy. I have to say that the Winter Palace is exceptionally welcoming and relaxing. The level of room service is incredible. The most impressive of all is the cleanliness of the housekeeping, I was so impressed and even my husband noticed.. And absolute first Thank you

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Amazing stay

Customer review rating 4.8/5

Angela T. Couples - 20/02/2020 Confirmed reviews ALL

We stayed at this beautiful hotel ! Location staff facilities were amazing we hope to return again soon .

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Interesting unique historic venue

Customer review rating 4.8/5

Lori Couples - 19/02/2020 Confirmed reviews ALL

Overall very happy This is a unique historical property. But we do have the following concerns. Elevator noise. We could hear it all night in our presidential room 2 doors away. Our special valentine's dinner was excellent, but spoiled by the up charge for the rose. 850 le is ridiculous for a single rose and we were not informed it was an upcharge until afterward. Please repair the antique carpet in the grand salon. Too bad to let the wear get worse. Maintenance in general must be addressed for this unique property to continue.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. please note that a face lifting plan will take place soon to be in line with our Guests expectations . Thank you again for sharing your experience, and we look forward to welcoming you back in the close future. Sincerely, Wessam Farah Guest Experience Manager

good stay

Customer review rating 4.8/5

Soheir L. Families - 18/02/2020 Confirmed reviews ALL

Exceptional and refined , Great Location , easy to find , Nice staff , Lovely garden , Comfortable and clean .. Luxurious

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Good stay

Customer review rating 4.8/5

Sohair E. Families - 17/02/2020 Confirmed reviews ALL

Luxurious room with a beautiful view of the lovely garden

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Great location, old world charm and elegance

Customer review rating 4.8/5

Simon F. Couples - 15/02/2020 Confirmed reviews ALL

Great hotel. The front desk/concierge lady Hanaa was quietly terrific - she was wonderful! Service was great, hotel was charming, even the old fashioned elevators and old fashioned room keys! Loved it!

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Amazing hospitality and friendly staff

Customer review rating 4.8/5

Waleed A. Business - 09/02/2020 Confirmed reviews ALL

The meeting was pleasant and Mohamad Mostafa at the reception went extra mile to guarantee that we are all happy, the waiters in the high tea and dinner plus breakfast were excellent

Dear valued Guest We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Met expectations

TripAdvisor rating 4.5/5

Terry C 06/02/2020 TripAdvisor review

We arrived nearing midnight but had a warm welcome and enjoyed a tasty meal from room service with tip top presentation. A wide variety was available at breakfast with attentive service. Our room was large and airy with a view of the Nile and the West Bank hills. Everything was clean and comfortable and the delivery of mineral water somewhat overwhelming. The gardens and pool are extensive and beautiful and we spent many a pleasant hour there with a cool drink. Dinner in La Corniche was fine with linen tablecloths and napkins. There was a strange shortage of potatoes on the menu as generally the entrees were with grilled vegetables and the odd dish with rice. Great if you were on a diet. At the end of our stay I requested French Fries which although not on the menu were provided. We had noted that Room Service had items which did not appear in the Dining Room which seems odd. I felt that the menu was a bit limited and I was told it never changes which is a pity as it did become rather boring despite it being well cooked, presented and tasty. A word of advice - if I return I will choose a garden facing room (quiet) as the Nile view rooms have to tolerate the considerable noise of the corniche road directly outside and all Egyptian drivers use their horns extensively creating a cacophony of noise for most of the day and night. Also the Nile Tourist Cruise Boats are all parked outside the hotel and restrict the view of the Nile.The location is about a mile plus out of downtown so there are no alternative restaurants nearby which we would have visited for a change. We did not want the hassle of negotiating a taxi to downtown when all we wanted was to relax in the evening. However my criticisms are minor as this hotel is truly 5 star and the staff are cheerful, polite and helpful. The Winter Palace is truly a haven after a tiring day of visiting antiquities in the heat.

Dear valued Guest, Greetings from the land of the Pharaohs! The whole team of the Winter Palace are thanking you most sincerely for your interest in Sofitel Winter Palace Luxor, and are indeed delighted to read that you enjoyed the historical charm of the great old palace, facilities and services provided by our dedicated team members. As you stated, our team is very much committed to serve with sincerity, care and passion in order to ensure each Guest a memorable stay and experience, your gratitude and kind words are shared with all the team members I sincerely hope that you took home memorable moments of your stay and we hope that on your future visits to Luxor, The Sofitel Winter Palace will be your destination again as we look forward to welcoming you back. With best regards, Selim SHAWER General Manager

Unforgettable stay at the Sofitel

Customer review rating 4.8/5

Beatrice C. Couples - 05/02/2020 Confirmed reviews ALL

Our stay at the Sofitel was amazing. Our best hotel experience during our visit in Egypt. As we arrived, we were greeted by the staff as well as the management. We were welcomed warmly. The place is stunning, as we arrived we were given particularly care, and all our requests were taken very seriously. We were able to get an early check in as we arrived( since the normal time of check in is 15:00pm). After we check in, we were invited to take breakfast, the choice at the buffet is great. We had a delicious breakfast and we were well served by the team at the buffet. Our stay, as well as the place, was so beautiful and comfortable that we didn’t want to leave our room to go out, we just wanted to enjoy the extravagant and magnificent space. A lot of thanks to the team at the Sofitel for making our stay memorable and made us really feel like privilege guests.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

One of the nicest hotels I have ever stayed at, and I travel a lot!

Customer review rating 4.8/5

Thais Couples - 21/01/2020 Confirmed reviews ALL

The Winter Palace is just a lovely oasis of calm, history and beauty. The service is impeccable, we arrived really early and were able to check in pretty much straight after, being welcomed by a lovely tea and a room upgrade. The staff goes above and beyond and the grounds are just a dream. We had a lovely Egyptian buffet lunch in the gardens when we arrived with live music while we watched the birds around us. It felt like a dream a century back! Heavenly! The pool is heated which was perfect for the chilly January weather. We also got massages when we arrived and they were so good and well priced too! The Royal Bar was lovely to have a drink at. The breakfast buffet deserves special mention too, it was so good! Our only regret is that we only had 1 night there, we wished we could have stayed longer!

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Paradise in Luxor

Customer review rating 4.8/5

Anonymous Couples - 19/01/2020 Confirmed reviews ALL

Splendid hospitality all around.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager
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