Sofitel Winter Palace Luxor Hotel 5 stars

Customer review rating 4.8/5 1,967 reviews

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Sofitel Winter Palace Luxor
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+ 11 Services

Hotel extras

  • A jewel in the desert

  • A jewel in the desert

  • Exceptional French cuisine

  • Unique exterior and interior design

  • Rich colonial design with the glory of Pharaonic times

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Babysitting on request
  • Air conditioned
  • LUXOR INT'L AIRPORT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Babysitting on request
  • Golf
  • Beach and water sports
  • Billiards/Snooker
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 4 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)

Hotel location

Sofitel Winter Palace Luxor

Corniche el Nile street
17 Cornish El Nile Street, Luxor
11 432 luxor
egypt

Tel: +20952380422

Fax: (+20)95/2374087

Check-in from 15h00

Check out up to 12h00

  • CAIRO :  LUXOR

  • LUXOR :  NAT ROAD ASWAN

  • By plane

    LUXOR INT'L AIRPORT At 13km / 8.08 miles - Shuttle paying

  • By train

    LUXOR RAILWAY STATION At 2km / 1.24 miles

GPS :25.6965, 32.63737

Congress centre

  • LUXOR CONVENTION CENTER 3.0 km / 1.88 mi

Your meetings and events

Important meetings require exceptional venues and exemplary service. At Sofitel Winter Palace, our dedicated staff will take care of everything so you can focus on your clients/guests. The Horus Meeting Room, in the Royal Garden, is idealfor up to 60 people. The Victorian Lounge comfortably fits 100. Both offer adjustable seating arrangements, the latest technical and audiovisual equipment, and fine cuisine for intimate summits or extravagant galas.

Room descriptions and layouts

1 

meeting room

From 1 to 80 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Love reigns gardens or wondrous dining venues, the romance of Sofitel Winter Palace Luxor prom

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

  • High speed transmission line

  • Slide projector

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Each of the 86 rooms and 6 suites appeals to a dream deep in your heart, calling on the allure of colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a day of adventure.

Our restaurants and bars

EL NAKHEL

Over looking the west bank at the entrance of the Old Winter Palace

SHISHA CORNER/OPEN AIR BAR

Type of cuisine: International

Placed by the S. pool at the hotel Garden

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

NILE TERRACE BAR /OPEN AIR BAR

Over looking the west bank at the entrance of the Old Winter Palace

CENTRAL PARK/OPEN AIR BAR

Placed by the S. pool at the hotel Garden

LA CORNICHE RESTAURANT

Type of cuisine: International

Vast sun-lit windows, polished wood floors and crimson-gold details enliven this elegant restaurant in Luxor. At a pristine white table, breakfast on fresh pastries and omelets made to order. In the evening, relax over gourmet International cuisine.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

1886 RESTAURANT

Type of cuisine: French

Chef Ménad Berkani inspires à la carte creations from crayfish to risotto at this opulent Luxor restaurant. Dine by candlelight among gilded mirrors; a guitarist strums quietly. Dress code: jacket and tie for men, smart for ladies. Reservations required.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

ROOM SERVICE

International Menu, set breakfasts, a la carte lunch and dinner. Night Menu.

Non contractual photo

CENTRAL PARK BAR

After a stroll through the gorgeous Winter Palace gardens, past the bougainvillea and fruit trees, refresh yourself at Central Park Bar in Luxor. On a peaceful palm-shaded terrace, sip Chardonnay or mint tea and enjoy a light, savory snack.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
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  • Saturday -
  • Sunday -

NILE TERRACE

On the vast Nile Terrace, savor afternoon tea and scones or unwind beneath a canvas umbrella with cool, sweet hibiscus tea. Sunsets are beautiful. Agatha Christie relished these same Nile River and West Bank views as she penned Death on the Nile.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

ROYAL BAR

Deep red walls, damask fabrics, and rich wood paneling add French elegance to this cozy Luxor bar. Sip fine champagne and French wines to the soothing sound of classical piano every night. Traditional afternoon tea is served in the library lounge.

Non contractual photo

  • Monday -
  • Tuesday -
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  • Saturday -
  • Sunday -

THE VICTORIAN LOUNGE

In the Victorian Lounge, richly decorated with a majestic crystal chandelier and plush, pink oriental carpets, sip afternoon tea with delicate macarons and scones. King Farouk, the last King of Egypt, enjoyed the beloved tea ritual in this opulent salon.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

1,967 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,797 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Total delight

Customer review rating 4.5/5

Well T. A. Families - 09/07/2021 Confirmed reviews ALL

I Rated 5/5 on Expedia. Once over the Covid, I hope you keep the glamour of the place by renovation.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

WONDERFUL WEEKEND STAY

Customer review rating 5.0/5

Barry M. Couples - 01/07/2021 Confirmed reviews ALL

Delighted to return after an absence of 15 months. Winter Palace continues to meet the highest standards in terms of guest relations, comfort and wellbeing. Excellent, courteous service on the part of all staff and clean, comfortable and well-appointed rooms. A weekend of relaxation in a wonderful hotel environment. The Winter Palace is our default choice every time we visit Luxor.

Dear Valued Guest, Thank you for your interest and loyalty to Sofitel Winter Palace Luxor and we are delighted hosting you with us It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Beyond expectation

Customer review rating 5.0/5

Luz C. O. D. Families - 18/06/2021 Confirmed reviews ALL

The hotel by itself is a architectonic treasure. The location Nile and temples view portrait the Luxor beauty. The attention and the small details were beyond expectation. Great meals variety with the Egyptian touch!!!! The staff always were ready for you.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Great stay for my clients Thank you

Customer review rating 4.5/5

Fatma A. Business - 16/06/2021 Confirmed reviews ALL

Everything was lovely Service was impeccable Rooms need maintenance Food at 1886 was average

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Warm hospitality

Customer review rating 5.0/5

Joann Families - 10/06/2021 Confirmed reviews ALL

We had a lovely visit at the Winter Palace. Everyone was very friendly and attentive and the rooms and all parts of the hotel were very clean.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Well located

Customer review rating 4.5/5

Dr G. S. Solo - 07/06/2021 Confirmed reviews ALL

Very beautiful

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Excellent service

Customer review rating 5.0/5

Melissa B. Families - 05/06/2021 Confirmed reviews ALL

The staff was so helpful in meeting all our needs: providing excursion resources, facilitating COVID testing for our return trip, and accommodating our flight time and check-out needs. A lovely historical location. I would highly recommend this hotel.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager
Customer review rating 5.0/5

G. Couples - 04/06/2021 Confirmed reviews ALL

Excellent management and welcoming

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Royal stay

Customer review rating 5.0/5

Mohammed T. Business - 04/06/2021 Confirmed reviews ALL

Had been to the winter palace in a business trip with few of my clients, winter palace was a perfect choice to make my clients happy and satisfied, can't say anything but thanks for being always on the highest level

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Beautiful location and view, lovely garden, great service, fabulous breakfast buffet

Customer review rating 5.0/5

Jennifer B. Friends - 01/06/2021 Confirmed reviews ALL

This was my second stay and it was wonderful just like the first. I loved the balcony overlooking the Nile River. The room was very nice and the bed was comfortable.

Dear Valued Guest , We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Fantastic place

Customer review rating 5.0/5

Alena Couples - 23/05/2021 Confirmed reviews ALL

We liked the ambience of the hotel and it’s historical vibes. It is very beautiful inside. We had a perfect room with a Nile view. The location is very good and convenient. The variety on breakfast was good however, some products were not very fresh. I had difficulties to connect to the internet. However these two issues are very small and not important for me. Overall experience was wonderful and I’d like to return.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Extremely clean

Customer review rating 5.0/5

Lidia F. Solo - 21/05/2021 Confirmed reviews ALL

My first time in Luxor I would love to stay at winter palace for now on people are very friendly can’t describe no words and quality of the hotel everything very organized thanks winter palace for you good work and hospitality form the bottom of my heart I want to thank every single one of winter palace family for make tourists like me welcome home

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

My best hotel experience

Customer review rating 5.0/5

Abir Solo - 24/04/2021 Confirmed reviews ALL

Winter Palace has its own magic, the palace has soul to it, the palace rooms are amazing, the staff is very chic and. have amazing hospitality, very well mannered, have great experience with clients and friendly, the garden is one of the most beautiful garden, i liked the food very much too, it would be nice to include more dairy free options, one of my favorite things was the hour they got a flute musician wearing classic galabeya to play before sunset. The one single draw back was the wifi, the signal was strong, but the speed was very low and it was hard for me to get work done as i wanted to. But really overall, I would easily say it is my favorite hotel in all of egypt, even nicer than other Accor hotels

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Always Happy to saty at the Winter Palace

Customer review rating 5.0/5

Leon S. Solo - 21/04/2021 Confirmed reviews ALL

As usual the staff at the Winter Palace ensured that my stay was just as good (if not better) than staying at home. They are always very professional, polite and courteous. Sadly the WiFi is not always upto standard. In addtion it worries me in this time of the Pandemic that very few of your Guests are wearing face masks - but I am not sure what you can do about this?

Dear Valued Guest, We first would like to thank you for making our Sofitel Winter Palace your preferred choice for your holidays in Luxor , it is always a pleasure to welcome back our most loyal guests year after year. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept our sincerest apologies for the difficulties you had with our Wifi service, unfortunately our internet provider could not restore the service as swiftly as we would have liked. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Lovely stay

Customer review rating 5.0/5

Mary M. Solo - 20/04/2021 Confirmed reviews ALL

Delightful stay, very comfortable room, wonderful food, wonderful hospitality...

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Relaxing stay at Luxor legend hotel built in the 18 th Century

TripAdvisor rating 4.0/5

abouraya320 22/03/2021 TripAdvisor review

Very good location on the River Nile. Built 1882. Efficient check in. Spacious rooms. Amazing historical furniture, paintings and carpets from the old days. Huge lounge with historical chandeliers, piano, sofas, tables in every corner. Wide range of Resturant’s, some with formal dress. Amazing gardens and wide balconies overlooking the gardens and a heated swimming pool. Delicious first class food. Well served by professional staff. Unfortunately the billing system is complicated, you need to check your invoices carefully at checkout. Usually some duplicates are there.

Dear Valued Guest, We would like to thank you for your preference in selecting our Sofitel Winter Palace hotel for your holidays in Luxor , as well as for taking the time to tell us about your recent experience among us. We are glad to read that you really enjoyed our unbeatable location , We are also very pleased to read your complete satisfaction with your room and the historical charm . Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We already took your comments regarding the billing system in view of doing the necessary changes. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. With best regards, Selim SHAWER General Manager

Great staff

TripAdvisor rating 3.0/5

Manish C 16/03/2021 TripAdvisor review

Hotel is crumbling , and is very tired, not being kept up unfortunately, living on its past, but the service is great, the staff very courteous, as is the garden. Good location but Nile view rooms noisy due to traffic and maybe weak windows.

Dear Valued Guest, We first would like to thank you for choosing our Sofitel Winter Palace hotel for your holidays in Luxor and for sharing your comments on your experience among us. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Kindly note that the hotel is planned to have a renovation to be in line with our Guests expectations . Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. With best regards, Selim SHAWER General Manager

Friendly & professional service

TripAdvisor rating 5.0/5

Meander38566500468 08/02/2021 TripAdvisor review

Another stay at Sofitel Winter Palace Luxor, that proofing my right selection to have a calm, very cleanliness, and professional service from all of the staff starting from the bell man through the reception staff with a very appreciated compliment for room upgrading including the house keeping and the friendly team at all restaurants. In addition to the amazing historical hotel building. Really thanks for all.

Dear Valued Guest, The whole team of the Winter palace are thanking you most sincerely for your interest in Sofitel Winter Palace Luxor, and are indeed delighted to read that you fully enjoyed the historical charm of the great old palace, facilities and services provided by our dedicated team members. As you stated, our team is very much committed to serve with sincerity, care and passion in order to ensure each Guest a memorable stay and experience, your gratitude and kind words are shared with all the team members I sincerely hope that you took home memorable moments of your stay and we hope that on your future visits to Luxor, The Sofitel Winter Palace will be your destination again as we look forward to welcoming you back. With best regards, Selim SHAWER General Manager

nice stay during Christmas

TripAdvisor rating 5.0/5

Velma010 03/01/2021 TripAdvisor review

The hotel and rooms are clean, good hygienic measurements, lots of handalcohol and cleaning 24 hours a day. Friendly staff. They helped us out with our Covid statement during our stay to fly back to our homecountry.

Dear valued Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Winter Palace Luxor hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Warmest Regards, Selim SHAWER General Manager

Great Relaxing Stay

TripAdvisor rating 5.0/5

JamesNine 13/11/2020 TripAdvisor review

What a great relaxing stay at the Winter Palace Hotel last week. A really warm welcome from Mostafa, Front Desk, when I arrived and then the rest of the staff at the Hotel ensured that my stay was relaxing and memorable. The Hotel is providing a a meticulus service to ensure that all neceassry precaustions are taken against the spread of Covid 19. Excellent service at the Poolside and in the 1886 Restaurant. Dinner and Brakfast (in the room) could not have been better.

Dear Valued Guest, Thank you for the great feedback of your recent holiday experience at our Sofitel Winter Palace ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Warmest Regards, Selim SHAWER General Manager

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