Sofitel Winter Palace Luxor Hotel 5 stars

Customer review rating 4.8/5 2,005 reviews

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Sofitel Winter Palace Luxor
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+ 23 Services

Hotel extras

  • A jewel in the desert

  • A jewel in the desert

  • Exceptional French cuisine

  • Unique exterior and interior design

  • Rich colonial design with the glory of Pharaonic times

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Winter Palace Luxor

Corniche el Nile street
17 Cornish El Nile Street, Luxor
11 432 luxor
egypt

Tel: +20952380422

Fax: (+20)95/2374087

Check-in from 15h00

Check out up to 12h00

  • CAIRO :  LUXOR

  • LUXOR :  NAT ROAD ASWAN

  • By plane

    LUXOR INT'L AIRPORT At 13km / 8.08 miles - Shuttle paying

  • By train

    LUXOR RAILWAY STATION At 2km / 1.24 miles

GPS :25.6965, 32.63737

Congress centre

  • LUXOR CONVENTION CENTER 3.0 km / 1.88 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 3 Restaurants
  • 4 Bars
  • Breakfast
    • Buffet
    • Room service
    • Breakfast à la carte
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • One Meeting room
Hotel Services And Equipments
  • Hotel informations
    • 92 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 3 floors
  • Languages spoken at the hotel
    • French
    • English
    • German
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Disco/Nightclub
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • LXR Additional charge
    • LUXOR INTL AIRPORT Additional charge
  • Winter Palace Parking
    • On site
    • Private
Well-being
  • HOTEL POOL
    • Outside
    • On site
Boutiques/shopping
  • Hairdresser/barber
  • Bookstore
  • Gift shop/newspaper shop
  • Clothing store

Your meetings and events

Important meetings require exceptional venues and exemplary service. At Sofitel Winter Palace, our dedicated staff will take care of everything so you can focus on your clients/guests. The Horus Meeting Room, in the Royal Garden, is idealfor up to 60 people. The Victorian Lounge comfortably fits 100. Both offer adjustable seating arrangements, the latest technical and audiovisual equipment, and fine cuisine for intimate summits or extravagant galas.

Room descriptions and layouts

1 

meeting room

From 1 to 80 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Love reigns gardens or wondrous dining venues, the romance of Sofitel Winter Palace Luxor prom

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

  • High speed transmission line

  • Slide projector

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Each of the 86 rooms and 6 suites appeals to a dream deep in your heart, calling on the allure of colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a day of adventure.

Our guest reviews for
Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

2,005 reviews

TripAdvisor Rating 4.5/5

1,871 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Superb traditional charm

TripAdvisor rating 5.0/5

HelenaM1318 21/10/2021 TripAdvisor review

Beautiful hotel, great architecture, attentive service, wonderful gardens, delicious breakfast. We highly recommend this gorgeous and historic hotel even though it needs some renovations in the rooms and more options on the menu of the casual dining.restaurant.

Well located, so much spirit and history at this hotel

Customer review rating 5.0/5

Grith S. Couples - 13/10/2021 Confirmed reviews ALL

The welcome, staff and room was excellent.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Perfect stay in a beautiful hotel

TripAdvisor rating 5.0/5

Momokichiboo 09/10/2021 TripAdvisor review

Stayed 6 nights in this beautiful hotel,looking over Nile and facing West Bank. All the people,front office,restautants,bar,pool are very friendly a d efficient. When my wife had Sprain,Butler Ahmed brought her several sticks and also medicine.Now she has recovered fully from Sprain.We sincerely thank him and all the staffs. Looking forward to comjng back.

Best hotel I've ever stayed in

Customer review rating 5.0/5

Desiré S. Couples - 07/10/2021 Confirmed reviews ALL

Luxurious and beautiful surroundings and gardens. Enjoyed our stay tremendously, was worth every cent.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Historic Ambience

Customer review rating 5.0/5

John Couples - 04/10/2021 Confirmed reviews ALL

My first trip to Egypt included Cairo, Luxor and Aswan. All three hotels selected we're constructed over 100 years ago. I wanted to feel like a nineteenth century British traveler and the Winter Palace exceeded my romantic expectations. I will stay here again on my next trip to Egypt.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

excellent

TripAdvisor rating 5.0/5

NABILAICHOUN Business - 03/10/2021 TripAdvisor review

All was perfect, keep going on this high level of service. The hotel and its garden are wonderful, unique, a real surprise. The view on the Nil is fantastic. I enjoyed the room, the old design. There is a need perhaps to restore the front of the palace (painting).

Customer review rating 3.5/5

Jackie Families - 27/09/2021 Confirmed reviews ALL

It’s very old hotel .big toilet but need some maintenance water on floor every time we use shower. The buffet breakfast was horrible the one good thing is fresh coffee. We stayed 5days they served same breakfast every day and I think they serve leftovers because our 2nd day we noticed some breads had bites and totally not fresh also the egg section is the worst egg we ever had egg is swimming in oil just avoid avoid breakfast not worth any penny. But staff members are very friendly and approachable.also the garden side is very relaxing.

Dear Valued Guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We took good note of your remarks on breakfast ,at Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wessam Farah Guest Experience Manager

perfect

Customer review rating 5.0/5

V. Solo - 25/09/2021 Confirmed reviews ALL

I hope the hotel will be not renovated. It could loose its soul (like the Old cataract unfortunately did...) Just a problem : no business center with a computer for Internet acces. When your telephone is out of service, it is difficult (as it was my experience...)

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Very Relaxing Stay

Customer review rating 5.0/5

Leon S. Solo - 23/09/2021 Confirmed reviews ALL

Great to be back at the Hotel and to be greeted so warmly As usual I hade a very realxing stay

Dear Valued Guest, First of all we would like to express our sincerest gratitude for your trust and loyalty to Sofitel Winter Place hotel , it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Majestic hotel

Customer review rating 5.0/5

Dimitrios D. T. Couples - 21/09/2021 Confirmed reviews ALL

One of the best hotels I’ve ever stayed. Very friendly personnel and amazing location. The only problem was the wifi which was logging out every 5 minutes on IOS devices.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Excellent stay

Customer review rating 4.5/5

Jacob S. Couples - 14/09/2021 Confirmed reviews ALL

Amazing staff, amazing building, some renovations could be needed though

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Amazing experience

TripAdvisor rating 5.0/5

KfC195 12/09/2021 TripAdvisor review

As always, Sofitel match and excced expectations. In this case the Winter Palace is amazing. The building is full of history and great vibe. Restaurants are awsome and the whole staff is so charming. In our case, our guy was definetly the receptionist Ahmed Goda. Thank so much for all your attentions!

Dear Valued Guest, Thank you for choosing Sofitel Winter Palace Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Selim SHAWER General Manager

Amazing and unique place

Customer review rating 5.0/5

Aleksandra Couples - 11/09/2021 Confirmed reviews ALL

Staying in a what used to be royal palace is a 5* experiance by itself. But, polite and extremly helpful staff as well as the breathtaking views of the garden, quality of food and amazing ambient is what luxury here is all about.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Magnificient expirience at the best place on Luxor

Customer review rating 5.0/5

A. D. L. Families - 08/09/2021 Confirmed reviews ALL

I stayed in this magnificent hotel for 4 nights, on a 14-day tour of Egypt with my wife and daughter. The experience gained exceeds any initial expectations, especially since at the time of accommodation Miss Sally at the reception, together with the team manager provided us with a room in the hotel complex on the main boulevard with balcony and views of the Nile and the Valley of the Kings. Fantastic ... thank you from the bottom of my heart for your gesture you gave an important boost to our trip. I also want to mention that the location is impressive with lush and exemplary neat interior gardens. The staff and services received were indeed 5 stars. It couldn't be better ... dear Sofitel Luxor team, you will remain in our memory as a wonderful experience and if we have another chance we will step on your doorstep again with the greatest joy.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Marvelous ambiance

Customer review rating 4.5/5

Natalia Couples - 24/08/2021 Confirmed reviews ALL

The ambiance of the hotel transfers you back to the glorious years of adventures and discoveries of the past centuries. A balcony overlooking the River Nile and Valley of King is the perfect spot for a romantic dinner whilst lavishly green garden behind the hotel could provide one with so needed freshness amid summer heat.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

A wonderful stay - service and food were excellent and ambiance cannot be neat!

Customer review rating 5.0/5

Laura Couples - 23/08/2021 Confirmed reviews ALL

Ahmed at the front desk was exceptional - everything was great! Appreciated the upgraded room!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Amazing Palace with an amazing staff

Customer review rating 5.0/5

Dupont Couples - 21/08/2021 Confirmed reviews ALL

It's a second time that I was staying in this hotel and it was AMAZING!!! Probably come back in October month and I suggest to all of you make a reservation exactly at this hotel. Location is just perfect, hotel's staff is so professional and so kind. Personalisation is 100% and u will not find it everywhere event if u paye a high rate. Special thanks to Sarah at the guest relations, she was so helpful. Mohamed ( Chef of the concierge) - so kind with a lot of suggestions which was very helpful. All reception desk were so kind, special thanks to two guys but unfortunately I cannot remember their names, sorry ‍♀️.. One of them was in different costume that everyone, he was at the moment of our check-in but unfortunately, then, I couldn't see him at the moment of the check- out. anyway, I wanted to thank him for his perfect service. And another one, was in the shift with a trainee, BTW who was very kind too, so thanks to him too!!! For someone who would like to do some workout , this hotel is perfect for it. There no gym but they have a huge garden where u can do perfectly yoga, stretching and etc. Thanks to personal at the swimming pool, guys you were so kind, thanks so much!!! Breakfast was a very good, staff also, personal service, u feel yourself like at home. I cannot nothing to tell about laundry service, I take it almost everywhere when I travel and I can say u that we don't have a good experiences all the time about quality but at this hotel, it was perfect!! Good quality of laundry, staff, everything, I was so happy with this. Room Service was very good and staff was very kind, timing was just perfect. Also, special thanks to HSK service. Room was clean every day. They put on the bed some flowers. OMG. It was so cute, thanks to all HSK's staff for this attention.. Just one thing that can be placed like a little bit "negative" it's a quality (sometimes) of the food. I mean, really sometimes but we can feel that it's not a fresh. I think better to have a smaller chose but fresh. It's just a suggestion, in general it's was very tasty Thanks again to everyone for our perfect stay at your property. I'll come back for sure!! Hope to see in October month Sincerely, Alena

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Heavenly

Customer review rating 5.0/5

Sarah L. Solo - 19/08/2021 Confirmed reviews ALL

Phenomenal building, gardens and staff - what’s not adore?

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Excellent Service- My absolute favorite hotel, I’ve ever experienced.

Customer review rating 5.0/5

Kai S. Families - 05/08/2021 Confirmed reviews ALL

I truly enjoyed the majesty and grandeur of the Sofitel! It’s my favorite hotel of all the hotels I’ve ever stayed in. The staff was absolutely amazing, friendly, kind. Mohamed ( front desk supervisor at Winter Palace was absolutely amazing).

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Best VIP service in the most beautiful & historic hotel in Luxor!

Customer review rating 5.0/5

Ricardo T. M. Solo - 05/08/2021 Confirmed reviews ALL

Fathi Galila, Mohama Mustafa & team were amazing! Thank you for the VIP upgrade, the hotel is historic and the gardens a respite from the Luxor sun. I had a wonderful stay here & highly recommend! Ricardo

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

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