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ibis Clermont Ferrand Sud Carrefour Herbet Hotel 3 stars

Customer review rating 4.1/5 2,915 reviews

ibis Clermont Ferrand Sud Carrefour Herbet
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+ 7 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • 24-hour catering available. Pizzas, hot food and dessert to enjoy on site.

  • Two seminar rooms that can accommodate around 20 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • 2 Meeting room(s)

Hotel location

ibis Clermont Ferrand Sud Carrefour Herbet

1, boulevard Jean Moulin
63000 clermont ferrand
france

Tel: +33473904646

Fax: (+33)4/73904860

Check-in from 12h00

Check out up to 12h00

  • BREZET ROMAGNAT QUARTIER CHAMBON :  12 JEAN MOULIN

  • DURTOL TAMARIS AULNAT :  10A JEAN MOULIN

  • By plane

    AULNAT At 4km / 2.49 miles

  • By car

    A71 / CLERMONT NORD 15 At 5km / 3.11 miles

  • By car

    A72 / CLERMONT SUD At 1km / 0.62 miles

  • By car

    A75 / AUBIERE At 4km / 2.49 miles

  • By train

    CLERMONT FERRAND At 2km / 1.24 miles

GPS :45.779317, 3.117617

Companies

  • A.I.A. 6.0 km / 3.73 mi
  • M.S.D. 25.0 km / 15.54 mi
  • MICHELIN (CENTRE DE FORMATION) 0.5 km / 0.31 mi
  • MICHELIN (SIEGE SOCIAL) 4.0 km / 2.49 mi
  • SCHNEIDER ELECTRIC 4.0 km / 2.49 mi

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 30 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

BAR

The Bar: a friendly place to get together at any time of day.

Non contractual photo

Our guest reviews for
ibis Clermont Ferrand Sud Carrefour Herbet

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,915 reviews

tripadvisor

TripAdvisor Rating 3.5/5

604 reviews

Helpful hard working staff

Customer review rating 3.5/5

Anne D. Couples - 18/10/2020 Confirmed reviews ALL

The people were great. The room was not - so tight for space that the shower screen was too small (so you could get in there) to stop the water going on the floor in the bathroom. Two single beds (as requested), even jammed together as they were, left 15cm for one of us to squeeze into bed through. Great service from the staff though, helpful and friendly.

Very dissapointing

Customer review rating 0.5/5

Yf.musc Couples - 04/08/2020 Confirmed reviews ALL

Upon exiting the lift, the corridor had a strong odour of urine. We had requested a double bed, our room was 2 single beds. When we went back to the reception we were told that the hotel was fully booked. It was 2.30am and the parking lot was empty. The batteries of the tv remote were dead and when asked reception for batteries, we were told that they did not have any. The soap dispensers were almost empty and when the cover popped off, there was mold and slime on the inside of the dispenser. Upon discovering this uncleanliness, we seriously doubt that Covid protocall was followed in the hotel.We were extremely dissapointed with our stay at the Ibis.

Good Stay

Customer review rating 4.5/5

Will K. Business - 06/03/2020 Confirmed reviews ALL

Located on the outskirts of town, but good access by car or bus. Shopping Mall and Supermarket nearby, several good bakery shops too. Three restaurants within 5 minutes walk. Pleasant staff, clean rooms, comfortable beds. Recommended.

Very helpful staff. Good breakfast.

Customer review rating 4.5/5

G. R. Couples - 08/09/2019 Confirmed reviews ALL

Thanks for not billing me for no show due to a mistake when inputting thé date. Staff was very helpful and nice. Breakfast was good..

Perfect for a stopover

Customer review rating 5.0/5

Jacqueline M. Couples - 28/08/2019 Confirmed reviews ALL

Friendly staff, perfect location for a stopover, just a shame that the restaurant was closed which meant we had to find somewhere else to eat.

A little disappointed

Customer review rating 3.0/5

David Couples - 24/08/2019 Confirmed reviews ALL

Upon arrival, we had trouble checking in. We were told if we wanted dinner, we needed to book as there were limited numbers available. It was not the usual Ibis experience we are used to.

Dear DAVID L., Thank you for taking the time to tell us about your experience at the ibis Clermont-Ferrand Sud Carrefour Herbet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bien

Customer review rating 4.0/5

M. Friends - 16/08/2019 Confirmed reviews ALL

Hôtel correct. Grand lit

Clean and efficient hotel, restaurant average to poor

Customer review rating 3.0/5

Peter Families - 30/07/2019 Confirmed reviews ALL

Efficient, polite staff. Good atmosphere but older property so quite tired. Dinner bang average.

Dear PETER W., Thank you for taking the time to tell us about your experience at the ibis Clermont-Ferrand Sud Carrefour Herbet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Neutral

Customer review rating 2.5/5

H. Business - 11/07/2019 Confirmed reviews ALL

No restaurant service available for the evening ! It was 10:30 When you write diner service available

Welcoming staff, but rooms are cramped and the restaurant was sub-standard

Customer review rating 3.0/5

Andrew Families - 05/07/2019 Confirmed reviews ALL

The staff on reception and serving in the restaurant were very nice. The rooms we had were small, especially the bathrooms. On the evening we stayed, fewer than half of the menu options were available in the restaurant.

Dear ANDREW B., Thank you for taking the time to tell us about your experience at the ibis Clermont-Ferrand Sud Carrefour Herbet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very happy

Customer review rating 5.0/5

Nigel P. Couples - 18/06/2019 Confirmed reviews ALL

Clean room, great staff, perfect,

A convinent stop off

TripAdvisor rating 4.0/5

oakdenewatford Couples - 02/07/2018 TripAdvisor review

With Ibis Budget being full we moved to the next level. The hotel was showing its age especially with the room cooling. Disappointing that the Bistro was closed. Good sized room and beds more comfortable than last time we used Ibis Hotels

Good for business travellers

TripAdvisor rating 3.0/5

dimitri651 Business - 03/05/2018 TripAdvisor review

No more meals are served from 21:30. On website restaurant is open until 22:30 while once arrived 22:00 is written. Hotel is in the middle of nowwhere. When you arrive in the evening, everything is closed. Price quality is OK. Breakfast was simple but enough. Big parking lot

Mixed feeliings

TripAdvisor rating 3.0/5

cond621 Couples - 16/09/2017 TripAdvisor review

The room was the smallest ever we have visited in the Ibis group. We had 2 single beds, the space between beds & from the bottom of the beds to the wall was extremely tight. I found the room claustrophobic.

Half way stop over

TripAdvisor rating 5.0/5

276dayp Couples - 05/03/2017 TripAdvisor review

Another fab night at this hotel, the staff are so helpful and nothing is to much trouble. Rooms top class for cleanliness and the dog was just as important as us he loved it, breakfast delicious and plenty of choice. Will staying there again next year.

A Disappointing stay.

TripAdvisor rating 3.0/5

Keith H Couples - 27/10/2016 TripAdvisor review

After staying in two other Ibis hotels earlier in the month this was not up to previous standards. There were two reasons for this. Firstly the bathroom was so small it was difficult to be able to use any of the facilities with comfort. Secondly, the restaurant was lacking in décor and ambience, with uncomfortable cheap plastic chairs. However, on the upside the food was good and the staff were friendly and helpful.

Dear, We know are rooms are less spacious than some other Ibis hotel. We prefer the quality of the relationship customer, and we are glad to noticed it. Best regards

A welcoming Stopover

TripAdvisor rating 5.0/5

dcba3crg Couples - 29/03/2016 TripAdvisor review

The Clermont Ferrand Hotel was easy to find and we received a positive welcome as soon as we stepped through the door. The room was very clean and comfortable and the only downside was the "pod" bathroom, they encourage you to think about going on a diet. The weather was a bit grim outside so we decided to use the restaurant, it provided a welcome meal and was a very good price, sometimes I get it right. I enjoy this route when I'm either visiting Provence or Toulouse so i guess I will be back again

OK Hotel, great food

TripAdvisor rating 4.0/5

Tony D Business - 16/02/2016 TripAdvisor review

This hotel is very comfortable and clean. The location is a bit isolated as it is on a major road junction. However there was no noise in the room. The restaurant in the hotel is very good, and relatively cheap for France. The staff were also very helpful. The only negative is that the hotel is old and is in need of modernization.

non descript ibis

TripAdvisor rating 3.0/5

RayMarbella Couples - 16/02/2016 TripAdvisor review

This is a typical boring ibis in an industrial zone.Difficult to find. The parking in front of the hotel was good though. I can't imagine why one should choose this hotel other than an overnight stay on the way somewhere else.

October 2015

TripAdvisor rating 3.0/5

LesleyAndJess Couples - 14/11/2015 TripAdvisor review

a nice welcome when we arrived. The hotel was fine but slightly small room. It was by far situated in a noisy place; at the junction of two main roads. slightly tricky to find as well, despite satnav. it had sufficient and safe grounds for us to run the dog which was very helpful. a good stop over for us but not any longer. The weather stopped us from climbing the Puy de Dome but we will try and go back. but probably not at this Ibis hotel; purely due to the noise, not the staff or the comfort.

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