ibis Clermont Ferrand Sud Carrefour Herbet

ibis Clermont Ferrand Sud Carrefour Herbet 3 stars

Customer review rating (ALL Rating) 4.2/5 558 reviews

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Hotel extras

  • 24-hour catering available. Pizzas, hot food and dessert to enjoy on site.

  • Two seminar rooms that can accommodate around 20 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Clermont Ferrand Sud Carrefour Herbet

1, boulevard Jean Moulin
63000 CLERMONT FERRAND
France

GPS:45.779317, 3.117617

Telephone +33 4 73 90 46 46

Fax +33 4 73 90 48 60

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR

The Bar: a friendly place to get together at any time of day.

Your meetings and events

Room descriptions and layouts

2 

meeting rooms

From 1 to 30 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  558 reviews

TripAdvisor Rating  3.5/5  630 reviews

Location is far away for the center and no Buses or shuttles to connect

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The human experience is great. Aurore was a great hostess, professional, helpful and i used all her recommendations. Thank you for her. But The location of the hotel is s awful, no Buses, no shuttle. The rooms and the restrooms are tiny

Dear Guest, Thank you for taking the time to give us your opinion on the establishment. Although we would have preferred that your stay was better, your feedback is important to us. However, we thank you for your compliments towards our team member, which we will not fail to transmit. We hope to have the opportunity to welcome you again. Sincerely, The reception

Friendly personnel, great breakfast

Customer review rating 5.0/5

Usamed Couples - Confirmed reviews ALL

We got what we needed. However, we have been positive surprised by the great breakfast. We highly recommend this Ibis!

Dear URS K., We very much appreciate your comments regarding your stay at the ibis Clermont-Ferrand Sud Carrefour Herbet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient and well located

Customer review rating 4.5/5

Rodney W. Couples - Confirmed reviews ALL

Clean, pleasant ambience with friendly professional staff. Good breakfast.

Dear RODNEY W., We very much appreciate your comments regarding your stay at the ibis Clermont-Ferrand Sud Carrefour Herbet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception

Super

Customer review rating 5.0/5

B. Couples - Confirmed reviews ALL

Super

Madame/Monsieur B., Nous vous remercions pour vos commentaires à la suite de votre séjour à ibis Clermont-Ferrand Sud Carrefour Herbet. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous revoir,

Small room , no air conditioning , impossible to enter the shower!

Customer review rating 1.0/5

Nicolasbaxter Couples - Confirmed reviews ALL

Horrible, the hotel announced air conditioning but upon arrival it wasn't working, even worse was the tiny bathroom were I couldn't get into the shower as the access was extremely narrow

Dear NICOLAS B., Thank you for taking the time to tell us about your experience at the ibis Clermont-Ferrand Sud Carrefour Herbet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 106 reviews 7.5/10 Location
  • 349 reviews 5.2/10 Room
  • 311 reviews 9.6/10 Service
  • 250 reviews 4.7/10 Comfort
  • 166 reviews 9.2/10 Breakfast
  • 96 reviews 6.2/10 Cleanliness
  • 66 reviews 3.3/10 Food
  • 46 reviews 3.7/10 Vibe

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