ibis Falaise Coeur de Normandie Hotel 3 stars

Customer review rating 4.5/5 1,872 reviews

ibis Falaise Coeur de Normandie
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+ 13 Services

Hotel extras

  • Free access to the fitness room from 7am to 10pm

  • Outdoor terrace with 40 seats

  • Billiard room, dartboard and foosball table

  • Free private parking available

  • A great time guaranteed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Billiards/Snooker
Business services
  • 2 meeting room(s)

Hotel location

ibis Falaise Coeur de Normandie

rue des Frères Michaut
14700
falaise
france

Tel: +33231901100

Fax: (+33)2/31900800

Check-in from 12h00

Check out up to 12h00

  • CAEN-FALAISE :  35 L'ATTACHE

  • By plane

    CAEN CARPIQUET At 45km / 28 miles

  • By plane

    PARIS ROISSY CDG At 300km / 186 miles

  • By car

    A13 LA HAIE TONDUE At 55km / 34 miles

  • By car

    A13 / EXIT 1 DIR. FLERS-ALENCON At 40km / 25 miles

  • By train

    ARGENTAN At 19km / 11 miles

  • By train

    CAEN At 35km / 21 miles

GPS :48.905865, -0.208003

Congress centre

  • CAEN 35.0 km / 21.0 mi
Congress centre

Your meetings and events

meeting rooms

From 1 to 50 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Falaise Coeur de Normandie

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,872 reviews

tripadvisor

TripAdvisor Rating 4.0/5

337 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located efficient hotel

Customer review rating 4.5/5

Richard W. Couples - 20/07/2020 Confirmed reviews ALL

Competent. Clean but someone had been smoking in the room we had prior to our arrival

Dear RICHARD W., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. When you have a problem like this, do not hesitate to join the reception, we will change your room with pleasure, it's open 24h/24. We look forward to welcoming you during your next stay Sincerely, L'équipe d'Ibis Falaise Cœur de Normandie

Good location

Customer review rating 4.5/5

Regina T. Couples - 18/07/2020 Confirmed reviews ALL

Very helpful staff and comfy beds

Dear REGINA T., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ibis Falaise

Customer review rating 4.5/5

Anonymous Couples - 13/07/2020 Confirmed reviews ALL

Arrived after Midnight and departed by 9 am next morning so not able to appreciate the benefits of stay.

Dear JOHN E., It is already appreciated by you to have taken the time to answer our survey. We hope to see you again very soon! Maybe during your next stay you could enjoy the benefits of the hotel! Sincerely, L'équipe d'Ibis Falaise Cœur de Normandie

Very pleasant stay

Customer review rating 4.5/5

Olivier Couples - 10/07/2020 Confirmed reviews ALL

Nice staff, good food, quiet. The kettle in the room for early coffee was missing.

Dear OLIVIER M., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding coffee and kettle in the room this is not in the Ibis product. However, please note that our establishment has a bar open 24/7 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Stay

Customer review rating 4.5/5

Eric C. Business - 17/03/2020 Confirmed reviews ALL

Under the current circumstances of the covid-19 crisis the staff were exceptional. Quality of service, room cleanliness and restaurant were all excellent.

Dear Sir C., We thank you very much for your comment, know that the whole team tries to do everything possible, despite the situation, so that you still have a pleasant stay in our hotel ! While waiting for your next stay, take care of yourself, and we hope to see you soon !! Sincerely, L'équipe d'Ibis Falaise Cœur de Normandie

Dreary hotel

Customer review rating 4.5/5

E Couples - 20/02/2020 Confirmed reviews ALL

We had a sad experience. We disturbed he front desk receptionist from texting on her phone when we wanted to check in. We got the room next to a very noisy service room with a loud generator. When we asked for another room, she asked why because the generator would just be on until 21.00 o'clock. We reluctantly got a room two doors down. We could not watch tv because it was in the back of the 1.80m cupboard and could not be moved. The bathroom door could not close. Everything in Falaise was closed, so we hoped to get dinner in the hotel restaurant. Unfortunately it was also closed. We will not go back to this hotel.

Dear ELLEN V., Thank you for taking the time to tell us about your experience at the ibis Falaise Coeur de Normandie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valerie Julienne Manager

welcoming

Customer review rating 4.5/5

Michael S. Couples - 17/02/2020 Confirmed reviews ALL

Everything just the way it should be

Customer review rating 4.5/5

Anonymous Families - 01/01/2020 Confirmed reviews ALL

very satisfactory

Dear MICHELE J., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent as always

Customer review rating 4.5/5

Helen O. Couples - 24/12/2019 Confirmed reviews ALL

Friendly, efficient service. Comfortable room

Dear HELEN O., Thank you very much !!!! An see you, Best regards

Great

Customer review rating 4.5/5

Mr H. Couples - 22/12/2019 Confirmed reviews ALL

It was super

a regular English customer

TripAdvisor rating 4.0/5

martinstockton Business - 25/11/2019 TripAdvisor review

I like this hotel... I stay there every time I'm in Falaise. However last week I complained as my steak was cold! I would like to see more variety in the food menu otherwise its fine for me. the staff are good and they help me with my French with I appreciate. Happy to stay there on my regular visits to France

Satisfactory ,and the reason we choose this hotel.

Customer review rating 4.5/5

Barry M. M. Couples - 29/10/2019 Confirmed reviews ALL

Staff friendly and competent ,rooms clean and tidy ,what more can one want for an overnight stay.

Thanks

Customer review rating 4.5/5

M H. Couples - 27/10/2019 Confirmed reviews ALL

A comfortable & restful stay

Very Satisfied

Customer review rating 4.5/5

Xx Couples - 21/10/2019 Confirmed reviews ALL

Stayed with our dog. She was allowed in all areas, large area of grass outside for exercise. Room was clean and looked newly decorated. Staff good/helpful. Food was not cooked as we requested (meat well done)

Comfortable, welcoming.

Customer review rating 4.5/5

Ann Couples - 20/10/2019 Confirmed reviews ALL

Warm welcome, o for table bed, excellent location.

It is a lovely hotel

Customer review rating 4.5/5

Philip Solo - 07/10/2019 Confirmed reviews ALL

The whole experience was lovely

Dear PHILIP D., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

CONVENIENT LOCATION IN FALAISE

Customer review rating 4.5/5

Sandra Couples - 06/10/2019 Confirmed reviews ALL

I THINK WE HAD ROOM 101- THE DOUBLE BED WAS PUSHED AGAINST THE WALL AND WAS MOST UNCOMFORTABLE FOR 1 PERSON TO GET OUT OF BED (IE TOILET)

Dear SANDRA E., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

OK, nice staff but no restaurant because it was Sunday

Customer review rating 4.5/5

Anonymous Families - 01/10/2019 Confirmed reviews ALL

After a long journey, I was looking forward to a nice meal in the advertised restaurant only to find out it was closed on Sunday. As a large chain, you should offer a full service ALL the time, not just when it suits you.

Dear KENNETH D., The hotel is open all year round 24/7 and the restaurant is just closed on Sundays all year round (not just when it suits us). This allows our staff to have that day off to enjoy their family. Nevertheless. We offer a 24/24 snack service to compensate this inconvenience. Also if the staff didn’t offer it to you, it’s very unfortunate, and I apologize for that. We wish to offer the best to our customers. So I hope you will forgive us. See you again Valérie Julienne Manager

Good as it usually is.

Customer review rating 4.5/5

Colin F. Couples - 25/09/2019 Confirmed reviews ALL

Clean and convenient as always. My only criticism would be that on booking on line, I asked for a shower as opposed to a bath/shower. This is due to access difficulties caused by arthritic hips. Unfortunately we had a room as nice as it was, but sadly a bath not a walk in shower. It was late when we arrived and I was too tired to start asking for a room change at such a late time.

Another Excellent Stay in Falaise

TripAdvisor rating 4.0/5

Meander01463529248 Business - 25/09/2019 TripAdvisor review

The Ibis Hotel at Falaise offered the same excellent welcome, comfort and food as I have always had. I can recommend this hotel to all who are passing through, or staying in, the Normandy Region of France.

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