Hotel - ibis Falaise Coeur de Normandie
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Falaise Coeur de Normandie Hotel

4.0/5 338 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

CAEN35 km / 21 mi

Exhibition centre

CAEN40 km / 25 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MATHILDE 11 m2 2 m 0 6 0 0 2
GUILLAUME 55 m2 3 m 50 25 0 0 5

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 53 rooms
  • 19 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 1,771 reviews

Our guest reviews for
ibis Falaise Coeur de Normandie

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 338 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 25/11/2019 TripAdvisor review
« a regular English customer »

I like this hotel... I stay there every time I'm in Falaise. However last week I complained as my steak was cold! I would like to see more variety in the food menu otherwise its fine for me. the staff are good and they help me with my French with I appreciate. Happy to stay there on my regular visits to France

Barry M. M. Couples - 29/10/2019 Confirmed reviews ALL
« Satisfactory ,and the reason we choose this hotel. »

Staff friendly and competent ,rooms clean and tidy ,what more can one want for an overnight stay.

M H. Couples - 27/10/2019 Confirmed reviews ALL
« Thanks »

A comfortable & restful stay

Xx Couples - 21/10/2019 Confirmed reviews ALL
« Very Satisfied »

Stayed with our dog. She was allowed in all areas, large area of grass outside for exercise. Room was clean and looked newly decorated. Staff good/helpful. Food was not cooked as we requested (meat well done)

Ann Couples - 20/10/2019 Confirmed reviews ALL
« Comfortable, welcoming. »

Warm welcome, o for table bed, excellent location.

Philip Solo - 07/10/2019 Confirmed reviews ALL
« It is a lovely hotel »

The whole experience was lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP D., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

Sandra Couples - 06/10/2019 Confirmed reviews ALL
« CONVENIENT LOCATION IN FALAISE »

I THINK WE HAD ROOM 101- THE DOUBLE BED WAS PUSHED AGAINST THE WALL AND WAS MOST UNCOMFORTABLE FOR 1 PERSON TO GET OUT OF BED (IE TOILET)

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDRA E., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

Anonymous Families - 01/10/2019 Confirmed reviews ALL
« OK, nice staff but no restaurant because it was Sunday »

After a long journey, I was looking forward to a nice meal in the advertised restaurant only to find out it was closed on Sunday. As a large chain, you should offer a full service ALL the time, not just when it suits you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH D., The hotel is open all year round 24/7 and the restaurant is just closed on Sundays all year round (not just when it suits us). This allows our staff to have that day off to enjoy their family. Nevertheless. We offer a 24/24 snack service to compensate this inconvenience. Also if the staff didn’t offer it to you, it’s very unfortunate, and I apologize for that. We wish to offer the best to our customers. So I hope you will forgive us. See you again Valérie Julienne Manager

Colin F. Couples - 25/09/2019 Confirmed reviews ALL
« Good as it usually is. »

Clean and convenient as always. My only criticism would be that on booking on line, I asked for a shower as opposed to a bath/shower. This is due to access difficulties caused by arthritic hips. Unfortunately we had a room as nice as it was, but sadly a bath not a walk in shower. It was late when we arrived and I was too tired to start asking for a room change at such a late time.

Business - 25/09/2019 TripAdvisor review
« Another Excellent Stay in Falaise »

The Ibis Hotel at Falaise offered the same excellent welcome, comfort and food as I have always had. I can recommend this hotel to all who are passing through, or staying in, the Normandy Region of France.

Bjones Families - 20/09/2019 Confirmed reviews ALL
« low endurance interiors , soulless and lacking comfort, questions concerning cleanliness »

the beds and bedlinen are decent … which is just as well since the room design, facilities and comfort levels together with the poor standard of materials and finishes in bathrooms and questionable cleanliness standards, plus the poor soundproofing of the rooms would otherwise result in a much lower rating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN J., Thank you for taking the time to tell us about your experience at the ibis Falaise Coeur de Normandie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valerie Julienne

Caroline Couples - 16/09/2019 Confirmed reviews ALL
« Great stop over »

We have stayed here before, it is so easy to find off the motorway! A bit disappointed with the bathroom, the toilet seat was wobbly and the shower head wouldn’t stay up on its own, had to hold it while showering. Extremely friendly staff tho and great meal in the restaurant, would use again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT C., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

Howard B. Couples - 13/09/2019 Confirmed reviews ALL
« Stopover on our way south »

The room was clean and comfortable. The beds were very comfortable and we had a good nights sleep.We enjoyable our breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOWARD B., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

Np Couples - 12/09/2019 Confirmed reviews ALL
« Comfortable and convenient »

Booked at short notice, travelling south. Efficient booking, welcoming staff, comfortable room and good breakfast.

Kieron Friends - 11/09/2019 Confirmed reviews ALL
« It was okay, but there are a few areas where simple iprovements would make a huge difference »

Overall it was very good, however the bedroom floor surface (not carpet) was odd, and the fact there was no food available in the restaurant on Sunday night was disappointing and inconvenient.

S. Couples - 06/09/2019 Confirmed reviews ALL
« Very pleasant stay »

Convenient location, very pleasant staff, quiet room and a good breakfast. Excellent value.

John W. Couples - 04/09/2019 Confirmed reviews ALL
« Excellent »

Excellent reception and good clean room and shower room. First rate breakfast with lots of space. We have stayed here before and it remains very very good.

Helen O. Couples - 03/09/2019 Confirmed reviews ALL
« Staff who go above and beyond »

Stay was comfortable and friendly as usual. I had booked breakfast, forgetting that we had to leave at 6.30 to be sure of getting to our ferry on time. On arrival I mentioned this and the receptionist told me that she would speak to her colleague and ask for breakfast to be ready for us st 6.00 as it was. Splendid, friendly service.

Malcolm P. Couples - 03/09/2019 Confirmed reviews ALL
« Pertfect Location. Good Nights sleep »

This Hotel is a perfect distance to get away from the Port (Caen, Ouistreham) and get a few miles under your belt before bedding down for the night from a late afternoon Channel crossing. Met by very helpful staff. Hotel was either relatively new or recently refurbished but either way very pleasant. Just a night cap on arrival before a good nights sleep followed by a very extensive good quality breakfast. Would have no hesitation in recommending this Hotel for a very pleasant overnight stay

Charles M. Couples - 28/08/2019 Confirmed reviews ALL
« Nice room, lovely new bathroom but most of all very helpful staff. »

Falaise is a great stopping point after clearing the port and city of Caen with lots of history, we use it to break our journey to the Charente. On this occasion we had to change our plans but the contact at Accorhotels and receptionist at the Ibis Falaise were very helpful and resolved this for us very quickly. We had a good night's sleep in a lovely big bed and the new shower room was lovely. Breakfast set us up nicely for the day although I need more practice using the egg boiler.

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