Hotel Nemzeti Budapest - MGallery 4 stars

Nice stay, beautiful interior. The breakfast was very good. But small rooms and only one elevator.

I was not fully happy at the beginning but, thanks to a short talk with the reception, they completely exceeded my expectations and I was then fully understood. I felt really happy and had a great stay. Personal was listening and making everything for me. Just an exception at the bar on the Friday afternoon where I was... refused despite it was open.

Wonderful hotel! Great location everything is in walking distance! Friendly and helpful staff very polite! Lovely and clean hotel and room! Bed was so comfy! Would definitely recommend to others!

This hotel is located at a perfect place, in the center of the city so you can get to anywhere in no time. The interior is beautiful. The staff is kind and helpful. Breakfast is amazing with wide selection and fresh products. This is not our first time here and there is always a little personal welcoming in our room - this time an isotonic drink and protein bar because they have realized that my husband liked to run. This is very special :) Upon arrival we had a room mix-up issue (we got a different type of room instead of what we booked) but they switched us to the chosen one. The room is nice but the air circulation was poor (it was at the top floor and was a small size room too) so the room got quite damp after we took a shower, so it was better to leave the room for fresh air. Coffee capsules were not replaced on a daily basis, we had to ask for it and once the room was not cleaned although we spent the day in the city. When we returned to the hotel we asked the receptionist to call the cleaning service and then it was done immediately. So there were some little hiccups but all in all we had once again a god experience and we will definitely return on our next visit to Budapest!

It was just a perfect stay in a historic hotel ! We loved being located close to the tram line too. Nice service, room and really delicious breakfast; it is one of the best in town; not to fancy and complicated, just like it should be ! Renovation of the hotel is very nice really.

we had a lovely time in this lovely hotel, it was a great location to be based for transport links in the day and great night life just a short walk out. we had a standard double, would probably upgrade if we stayed again as the room was beautiful with a high ceiling but it was quite compact and bijou. Just one complaint but would not let it ruined our hard earned break, our tv remote went missing, we called the concierge he came to the room, we told him that we had searched everywhere, he started to look through the drawer with my underwear in, I mean would have allowed if he had asked but a very invasive on my privacy. After this housekeeping didn't fill our tv/tea/milk fully, then we received a bill for 4 minibar items, we didn't touch the minibar. I received a full refund when i called to complain but no apology or explanation so i was made to feel like a liar, I wont let this impact on the rest of the staff and our lovely stay.

from checking in everything was amazing, I had great experience in your hotel. Confortable beds, clean, good breakfast.

Our experience with you was perfect, the best hotel we have ever stayed in and we have stayed in many

Quality was high.

Location was perfect ! easy to access everywhere by tram or subway.

Very friendly and professional staff.

We thoroughly enjoyed our stay at the hotel Nemzeti, the staff team were helpful and attentive, the room was fabulous and the breakfast as good as any city centre hotel. Overall a great stay.

We'd visit Budapest for the first time. The hotel has a good location and friendly employees. Negative points: I was wondering why it's possible to have a look into the reception back office (makes the impression to look into a call center when waiting at the reception and checking in). The service in the breakfast restaurant was horrible! The waiters are very friendly but don't have any sense of service, just wandering around and collecting plates without asking whether guests want something else. You also should change the german menu at breakfast. The proper translation for side dishes is not "Seiten", it's "Beilagen". The room cleaning was not very proper. The lady forgot some things (e.g her phone and the plate at the door) and after having a look into the bathroom we still saw the hairs laying in the floor from the morning. The worst part of the hotel (concerning interior design) was the bar. Why do you have a screen at the bar were you play reality or normal tv shows?! Felt like one of the seven deadly sins of luxury hotel business. When you don't know what to show, just take it away or select the MGallery brand movie. Watching this horrible TV shows in such a historical bar was just bad for the eyes. Another negative point in the bar was, that it is much too bright in there. Felt like the lights for cleaning were on the entire time or someone was coming for a photo shoot. Instead of placing all those lamps on the tables just use candles (what would fit much more) and dim the lights from the backside of the bar. You also should change the flowers on the table from time to time, some of them already faded. All in all it was good for a short trip but nothing so special that I would scream YAEH. Another hotel in which you feel that ACCOR is pushing the entire money to their Asia-Pacific hotels and instead caring a bit better for their european houses just buying more chains in low income countries. Just a shame

I'm overall satisfied with my stay and that I would consider staying at your hotel again. Keep up with the good job.

Spotlessly clean room! Delightful staff!