Mercure Budapest Castle Hill 4 stars

Customer review rating 4.3/5 3,206 reviews
Mercure Budapest Castle Hill
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+ 25 Services

Hotel extras

  • 5-min walk to the Castle District and a few minutes from the city center by metro

  • 250 brand new renovated rooms, 60 Privilige rooms, 184 Superior rooms, 6 Junior Suites

  • Brand new design

  • 7 sectionable meeting rooms with a capacity from 10 to 300 persons

  • 2 private car parks: paying indoor (40) and outdoor (30) parking. Bus parking is also possible

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Tennis
  • Boat excursions
  • Other sports activities
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Budapest Castle Hill

Krisztina Korut 41-43
1013
budapest
hungary

Tel: +3614888100

Fax: (+36)1/4888178

Contact email

Check-in from 14h00

Check out up to 12h00

  • UNDERGROUND STATION :  M2 DELI PALYAUDVAR

  • By plane

    LISZT FERENC AIRPORT BUDAPEST At 25km / 15.63 miles

  • By car

    M1 At 8km / 5 miles

  • By car

    M7 At 8km / 5 miles

  • By train

    DELI At 0.1km / 0.06 miles

GPS :47.498822, 19.027326

Companies and event centres nearby

Companies

AGFA1.5 km / 0.93 mi
AIR LIQUIDE0.2 km / 0.12 mi
ARCELOR0.3 km / 0.19 mi
ASTRA ZENECA8.0 km / 4.97 mi
ATOMENERGIAI HIV4.0 km / 2.0 mi
AXEL SPRINGER0.3 km / 0.19 mi
BAT8.0 km / 4.97 mi
BAUTRANS19.0 km / 11.81 mi
BAYER1.0 km / 0.62 mi
BRITISH AMERICAN T.8.0 km / 4.97 mi
BURKEN KFT4.5 km / 2.8 mi
Budget Rent a car0.1 km / 0.06 mi
CEGEDIM0.2 km / 0.12 mi
CISCO1.1 km / 0.68 mi
COLGATE PALMOLIVE5.0 km / 3.11 mi
Cegos0.1 km / 0.06 mi
DALKIA5.0 km / 3.11 mi
DIAVERUM KFT4.7 km / 2.92 mi
EURO-PHOENIX2.0 km / 1.24 mi
GDF5.0 km / 3.11 mi
GLAXOSMITHKLINE1.1 km / 0.68 mi
GSK1.1 km / 0.68 mi
HEWLETT PACKARD3.5 km / 2.17 mi
HP3.5 km / 2.17 mi
HUNGARIAN ACADEMY OF SCIENCES2.0 km / 1.25 mi
IBM4.0 km / 2.49 mi
IFRC (RED CROSS)3.3 km / 2.05 mi
IHR TECHMARK14.9 km / 9.26 mi
IMPERIAL DENTAL KFT0.0 km / 0.0 mi
INVITEL8.0 km / 4.97 mi
MAGYAR TELEKOM0.1 km / 0.06 mi
MAHILL4.6 km / 2.86 mi
MARESI KFT2.8 km / 1.74 mi
MSD1.1 km / 0.68 mi
NEW YORKER0.7 km / 0.43 mi
NORAUTO KFT1.3 km / 0.81 mi
NÉMET-MAGYAR KAMARA2.2 km / 1.37 mi
ORACLE1.0 km / 0.63 mi
OSRAM1.1 km / 0.68 mi
PALL AUSTRIA5.3 km / 3.29 mi
PANASONIC4.0 km / 2.49 mi
PFIZER1.1 km / 0.68 mi
PHILIPS4.0 km / 2.49 mi
PSZAF0.1 km / 0.06 mi
REGALE KLÍMATECHN0.8 km / 0.5 mi
ROCHE8.0 km / 4.97 mi
SAS- INSTITUTE1.6 km / 0.99 mi
SCA2.0 km / 1.24 mi
SEMMELWEIS EGYETEM3.5 km / 2.17 mi
SYNGENTA1.2 km / 0.75 mi
T-System HQ0.1 km / 0.06 mi
TELEMEDIA1.3 km / 0.81 mi
TR FASTENINGS25.9 km / 16.09 mi
XEROX5.0 km / 3.11 mi

Congress centre

BUDAPEST CONGRESS CENTER2.0 km / 1.25 mi

Exhibition centre

HUNGEXPO15.0 km / 9.38 mi

Your meetings and events

Our dedicated professional staff will ensure you the success of your conference in 7 air conditioned meeting rooms. Some of the rooms offer natural daylight which ensures the comfort of an all-day event and are equipped with modern technology.The Mercure Budapest Buda hotel is an ideal location for small and medium size events (until 300 pax) which are prepared and organised with special care and precision.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • TV with VCR

  • Meeting room

  • Indoor and Outdoor facilities

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • Slide projector

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

Accessible room

Superior Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Accessible room

Superior Room with 2 single beds, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Accessible room

Privilege Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

THE STATION

Type of cuisine: Bistro

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro&Grill, Fit and Hungarian selection.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Hotel Mercure Budapest Buda's LOBBY BAR in the city center welcomes every guest, offers local and international drinks, cocktails and a wide range of coffee ,tea and beer specialities, light meals. Internet(WIFI) connection. Opening hours: 08h-24h.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Budapest Castle Hill

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,206 reviews

tripadvisor

TripAdvisor Rating 4.0/5

90 reviews

In general everything was good.

Customer review rating 4.3/5

Emmanuel Couples - 16/03/2020 Confirmed reviews ALL

Clean hotel, well located especially for guests who like to walk. Some of the reception staff need to learn to smile a little bit. Same with the service staff at the breakfast and bar area. It seems that the staff of the hotel is not happy with their job.

Good service, poor bathroom design

Customer review rating 4.3/5

Ian Couples - 11/03/2020 Confirmed reviews ALL

Overall our stay was good. Good beds, good service from staff and good food. However, the bathroom in our room was unusually designed. No useful hooks to hang towels/clothes. No space at the sink to put the soap or much else. Barely enough room to use the toilet. A towel rail would be good. Maybe next time don't put a bath in, just a shower and toilet?

Very nice

Customer review rating 4.3/5

Andy W. Friends - 10/03/2020 Confirmed reviews ALL

Great hotel, lovely rooms Staff very helpful. Would stay again.

Very good

Customer review rating 4.3/5

Paul H. Friends - 10/03/2020 Confirmed reviews ALL

Excellent

Great stay

Customer review rating 4.3/5

Tim S. Friends - 09/03/2020 Confirmed reviews ALL

Well located. Clean, and staff are polite and helpful

Dear Sara S., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Well located. Nice rooms, good breakfast, very good sleep

Customer review rating 4.3/5

Ricky C. Couples - 09/03/2020 Confirmed reviews ALL

Relaxed stay with friendly staff and good facilities

Dear Ricky C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Well located

Customer review rating 4.3/5

Sahar Business - 08/03/2020 Confirmed reviews ALL

I was very much satisfied with the view and hotel staff especially at the eating corner, however there was a little delay in the room service whenever i asked for something, i was very much impressed with the elevator service it was very quick and i loved the overall experience.

Dear SAHAR K., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Good stay

Customer review rating 4.3/5

Eugene Friends - 04/03/2020 Confirmed reviews ALL

I stay with Accor/Mecure because overall I have always had very good experiences, apart from one night stay in Hatfield. I have already booked to stay in a Mercure when I travel to Cologne in May. I like your hotels. Comfortable clean and enjoyable.

Dear Eugene W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Well located, easy reach for transportation

Customer review rating 4.3/5

Pambos Couples - 25/02/2020 Confirmed reviews ALL

Nice room with all the comforts. The breakfast was rich, friendly personnel.

Dear Charalambos K., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
Customer review rating 4.3/5

Krzysztof Business - 25/02/2020 Confirmed reviews ALL

- cold water at shower. After my request to fix it, reception confirmed it is fixed and next day morning it was no hot water again. - you need to teach personnel on invoicing - I received 2x charge for my stay at credit card

Dear Guest, Thank you for taking the time to share with us your comments. We are sorry that your experience did not meet your full expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best Regards, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Check-In & Check-Out Need Improvement

Customer review rating 4.3/5

Nick Business - 22/02/2020 Confirmed reviews ALL

The room was great, the breakfast was good, but the check-in and check-out processes were unorganized. I stay at this location often, but I still need to use pen and paper to write my home address, passport number, e-mail address, etc? They were unable to print an invoice when I checked out, and I also did not receive it by e-mail, so I will need to request it again.

Dear Nicholas John L., We thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope to see you back in our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Perfect location for exploring all Budapest

Customer review rating 4.3/5

Marina Couples - 20/02/2020 Confirmed reviews ALL

All staff were friendly, helpful and polite. The hotel was clean and the breakfast and bar areas were comfortable. Plenty of choice at breakfast, including fresh fruit. Can definitely recommend.

Dear Nicola E., Thank you so much for choosing Mercure Budapest Castle Hill - ibis Budapest Castle Hill during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Good stay for my Business Trip

Customer review rating 4.3/5

Jojo Business - 15/02/2020 Confirmed reviews ALL

+ Very nice Hotel with charming staff. The buffet at the restaurant is also very good. The room are nice and clean. There is a train station near the hotel but you don't hear the noise of the trains. - Too hot in the room during the night.

Dear Joelle C., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Near train Station

Customer review rating 4.3/5

K Couples - 08/02/2020 Confirmed reviews ALL

Very conveniently located hotel close to the main station in Budapest. Nice rooms with decent breakfast. I have been using various Accor hotel properties all over the world including Paris, Italy, many in the UK and even another Budapest itself. I was surprised this property did not give any complimentary bottled mineral water in the room. When asked the receptionist simply stated that if it’s not in the minibar, is not there. Also while at the breakfast a few items had finished and no attempts were made to replenish these despite the breakfast area being open for another hour.

Dear Kunal R., Thank you very much for taking the time to give us your feedback. We regularly make improvements to our service as a result of the valuable feedback we receive from our guests. We look forward to welcoming you back in the future. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Great stay

Customer review rating 4.3/5

Jade G. Couples - 06/02/2020 Confirmed reviews ALL

Staff were kind and helpful. Breakfast was amazing. Rooms were clean and well kept. Rooms were quiet. Bar was lovely. Greta location!

Dear Jade G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Thanks Reception team for your kindless, professionnal, helpful

Customer review rating 4.3/5

Tiffany Couples - 05/02/2020 Confirmed reviews ALL

I appreciate a wonderful surprise at my arrival: macaron in my room, team réception are profesional with always smile.

Dear Tiffany B., Thank you for taking the time to write your comments here. I am really glad you enjoyed your stay in our hotel and in Budapest and I am especially thankful for your nice words about our staff. I hope we can welcome you again in our hotel soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Good stay

Customer review rating 4.3/5

Anonymous Couples - 05/02/2020 Confirmed reviews ALL

+ Overall it was a good stay - towel racks are very bad, towels keep dropping on the floor - no bottles of water in the room

Dear Ian E., Thank you very much for taking the time to give us your feedback. We regularly make improvements to our service as a result of the valuable feedback we receive from our guests. We look forward to welcoming you back in the future. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Amazing stay

Customer review rating 4.3/5

Rehab Families - 03/02/2020 Confirmed reviews ALL

Stunning.. relaxing and lovely mercure

Dear Elhussein A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Well located and a good stay

Customer review rating 4.3/5

Daniel Business - 02/02/2020 Confirmed reviews ALL

Good experience at the hotel. Would be extremely satisfied if the check in experience improved (too long when groups arriving together).

Dear Daniel Q., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Comfortable hotel with professional staff.

Customer review rating 4.3/5

Anonymous Business - 20/01/2020 Confirmed reviews ALL

Room very comfortable and clean. Only downsides were 1) that is was very hot, air conditioning on cold actually came out warm but I was able to open the window so could then sleep, 2) the tap in the shower room sprayed everywhere, getting your clothes wet. Otherwise an excellent hotel and the Station restaurant, where I ate once, served delicious food!

Dear Deborah S., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
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