Hotel - Mercure Budapest Castle Hill
Mercure Hotel Mercure Hotel

Mercure Budapest Castle Hill

4.0/5 80 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Boat excursions
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AGFA1.5 km / 0.93 mi ARCELOR0.3 km / 0.19 mi ATOMENERGIAI HIV4 km / 2 mi BAT8 km / 4.97 mi BAYER1 km / 0.62 mi BURKEN KFT4.5 km / 2.8 mi CEGEDIM0.2 km / 0.12 mi COLGATE PALMOLIVE5 km / 3.11 mi DALKIA5 km / 3.11 mi EURO-PHOENIX2 km / 1.24 mi GLAXOSMITHKLINE1.1 km / 0.68 mi HEWLETT PACKARD3.5 km / 2.17 mi HUNGARIAN ACADEMY OF SCIENCES2 km / 1.25 mi IFRC (RED CROSS)3.3 km / 2.05 mi IMPERIAL DENTAL KFT0 km / 0 mi MAGYAR TELEKOM0.1 km / 0.06 mi MARESI KFT2.8 km / 1.74 mi NEW YORKER0.7 km / 0.43 mi NÉMET-MAGYAR KAMARA2.2 km / 1.37 mi OSRAM1.1 km / 0.68 mi PANASONIC4 km / 2.49 mi PHILIPS4 km / 2.49 mi REGALE KLÍMATECHN0.8 km / 0.5 mi SAS- INSTITUTE1.6 km / 0.99 mi SEMMELWEIS EGYETEM3.5 km / 2.17 mi T-System HQ0.1 km / 0.06 mi TR FASTENINGS25.9 km / 16.09 mi
AIR LIQUIDE0.2 km / 0.12 mi ASTRA ZENECA8 km / 4.97 mi AXEL SPRINGER0.3 km / 0.19 mi BAUTRANS19 km / 11.81 mi BRITISH AMERICAN T.8 km / 4.97 mi Budget Rent a car0.1 km / 0.06 mi CISCO1.1 km / 0.68 mi Cegos0.1 km / 0.06 mi DIAVERUM KFT4.7 km / 2.92 mi GDF5 km / 3.11 mi GSK1.1 km / 0.68 mi HP3.5 km / 2.17 mi IBM4 km / 2.49 mi IHR TECHMARK14.9 km / 9.26 mi INVITEL8 km / 4.97 mi MAHILL4.6 km / 2.86 mi MSD1.1 km / 0.68 mi NORAUTO KFT1.3 km / 0.81 mi ORACLE1 km / 0.63 mi PALL AUSTRIA5.3 km / 3.29 mi PFIZER1.1 km / 0.68 mi PSZAF0.1 km / 0.06 mi ROCHE8 km / 4.97 mi SCA2 km / 1.24 mi SYNGENTA1.2 km / 0.75 mi TELEMEDIA1.3 km / 0.81 mi XEROX5 km / 3.11 mi

Congress centre

BUDAPEST CONGRESS CENTER2 km / 1.25 mi

Exhibition centre

HUNGEXPO15 km / 9.38 mi

Your meetings and events

Our dedicated professional staff will ensure you the success of your conference in 7 air conditioned meeting rooms. Some of the rooms offer natural daylight which ensures the comfort of an all-day event and are equipped with modern technology.The Mercure Budapest Buda hotel is an ideal location for small and medium size events (until 300 pax) which are prepared and organised with special care and precision.

Mercure Budapest Castle Hill Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BEATRIX 28 m2 3 m 20 12 12 16 0
MARGIT 33 m2 3 m 25 16 18 20 0
SZENT ISTVÁN 33 m2 3 m 25 16 16 20 0
KRISZTINA 63 m2 3 m 68 28 32 48 30
SZENT LÁSZLÓ 63 m2 3 m 68 28 32 48 0
MATYAS I. 116 m2 3 m 120 34 40 70 50
MATYAS II. 117 m2 3 m 110 30 36 60 40
MATYAS I-II. 240 m2 3 m 300 64 72 160 120
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Indoor and Outdoor facilities
    • Video camera
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Slide projector
    • Fine Cuisine
    • Accommodation
    • Conference hotel
    • Kitchen & restnt hire available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

  • 250 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 3,140 reviews

Our guest reviews for
Mercure Budapest Castle Hill

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 80 reviews
K Couples - 08/02/2020 Confirmed reviews ALL
« Near train Station »

Very conveniently located hotel close to the main station in Budapest. Nice rooms with decent breakfast. I have been using various Accor hotel properties all over the world including Paris, Italy, many in the UK and even another Budapest itself. I was surprised this property did not give any complimentary bottled mineral water in the room. When asked the receptionist simply stated that if it’s not in the minibar, is not there. Also while at the breakfast a few items had finished and no attempts were made to replenish these despite the breakfast area being open for another hour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kunal R., Thank you very much for taking the time to give us your feedback. We regularly make improvements to our service as a result of the valuable feedback we receive from our guests. We look forward to welcoming you back in the future. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Jade G. Couples - 06/02/2020 Confirmed reviews ALL
« Great stay »

Staff were kind and helpful. Breakfast was amazing. Rooms were clean and well kept. Rooms were quiet. Bar was lovely. Greta location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jade G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Tiffany Couples - 05/02/2020 Confirmed reviews ALL
« Thanks Reception team for your kindless, professionnal, helpful »

I appreciate a wonderful surprise at my arrival: macaron in my room, team réception are profesional with always smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tiffany B., Thank you for taking the time to write your comments here. I am really glad you enjoyed your stay in our hotel and in Budapest and I am especially thankful for your nice words about our staff. I hope we can welcome you again in our hotel soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Couples - 05/02/2020 Confirmed reviews ALL
« Good stay »

+ Overall it was a good stay - towel racks are very bad, towels keep dropping on the floor - no bottles of water in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian E., Thank you very much for taking the time to give us your feedback. We regularly make improvements to our service as a result of the valuable feedback we receive from our guests. We look forward to welcoming you back in the future. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Rehab Families - 03/02/2020 Confirmed reviews ALL
« Amazing stay »

Stunning.. relaxing and lovely mercure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elhussein A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Daniel Business - 02/02/2020 Confirmed reviews ALL
« Well located and a good stay »

Good experience at the hotel. Would be extremely satisfied if the check in experience improved (too long when groups arriving together).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Q., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Business - 20/01/2020 Confirmed reviews ALL
« Comfortable hotel with professional staff. »

Room very comfortable and clean. Only downsides were 1) that is was very hot, air conditioning on cold actually came out warm but I was able to open the window so could then sleep, 2) the tap in the shower room sprayed everywhere, getting your clothes wet. Otherwise an excellent hotel and the Station restaurant, where I ate once, served delicious food!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah S., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Megan H. Couples - 20/01/2020 Confirmed reviews ALL
« Well located, good stay & lovely hotel »

We had a lovely stay, quick and early check in, lovely and helpful staff, breakfast was hit and miss (we went down at 9.30- breakfast finished at 11 and there was barely anything left) but lovely when we got some!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Megan H., We would like to take the opportunity to thank you for your review on our hotel. We are all pleased at Mercure Budapest Castle Hill - ibis Budapest Castle Hill that you have enjoyed your stay with us. We are glad to receive your compliments and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We are very much looking forward to welcoming you back to our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

W. D. Business - 17/01/2020 Confirmed reviews ALL
« Acceptable due to room renervations »

very small rooms, ... due to older house

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wolfgang D., Thank you for staying in Mercure Budapest Castle Hill - ibis Budapest Castle Hill. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Raziel A. Couples - 10/01/2020 Confirmed reviews ALL
« Great »

Location was awesome as well as breakfast. We enjoyed our stay in Mercure Budapest Castle Hill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raziel A., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Philip Z. Families - 07/01/2020 Confirmed reviews ALL
« fantastic staying »

kids are very pleasured in the beautiful place, nice talking with the staffs, nice walking around the castle hill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiaoliang z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

L. E. Families - 06/01/2020 Confirmed reviews ALL
« 90% RUDE STAFF »

We had the rudest "welcome" ever in a hotel by a young tall man named Thomas. He was standing like a bodyguard with crossed arms when we entered the hotel, (didn't even think to open the door for us or help us with the luggage) and told us that we are too early for check-in (it was around 11:00 am on 27th December), and turned his back on us starting to walk towards a small door which was a luggage room. When I asked if he could check in case our rooms were already free and ready, he continued in the same rude and arrogant face, saying that official check-in time is 2:00 pm. I then asked politely again "how do you know that all the rooms are still occupied since you didn't check?" He turned in an even worse manner and said to me loudly near my face "we have 400 rooms in this hotel...and only 4 are empty now!!!" Then I told him that he is very rude, that it is the first time in my life that I get such a "welcome" in a hotel and asked him to tell me his name in order to report him at the management and trip advisor etc. He then said he was sorry, and rushed to check the computer for available rooms. All of a sudden one of our 2 rooms was available. He apologized many times. and asked a smiling young lady to check us in. When checked in and tried to use the bathroom, the bathroom bin was full of dirty toilet paper from the previous guests. We had to call twice so that they could send someone after 15 minutes from housekeeping to clean it. When we used the shower the water was not flowing freely down the sink but the shower was flooding and we had to wait 15 minutes for the water to drain. We informed the reception and asked to send someone from maintenance in the next morning to fix it. It took them 3 days to come and only after I had taken a video of the flooded water and showed it to a kind receptionist. Our connecting rooms 511 and 512 were very nice, bright and comfortable. Breakfast was rich with a big variety and quantity. The breakfast staff was rude with guests and aggressive with each other. On the first day of breakfast, a suited gentleman stood at the entrance point in a similar "bodyguard" style and welcomed me by saying "it's late!!! In 10 minutes we close!!!" A similar thing happened most of the days of our stay, and the staff were arguing between them loudly in their language while walking through the guests. I think we encountered more than 30 employees of the hotel during our 5-day stay, and we could spot only TWO polite people; one kind young blond lady receptionist and a kind young man receptionist. (unfortunately, we don’t know their names) I believe that the Accor management should strongly look into this and do something about it.

Anonymous Couples - 06/01/2020 Confirmed reviews ALL
« Mrs »

Everything was fine only the room wasn’t cleaned properly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Alex Business - 05/01/2020 Confirmed reviews ALL
« Excellent stay »

A very excellent stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bin M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Jakub Couples - 05/01/2020 Confirmed reviews ALL
« Great hotel - small bathroom »

We really enjoyed staying at Mercure Buda. Room, staff and brekfasts were amazing. Including nice stuff like free minibar or cosmetics. But the bathroom in the room was simply to small. It was very hard to move inside. Thats not experience people expect from 4 stars

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jakub R., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Lisa F. Couples - 05/01/2020 Confirmed reviews ALL
« Birthday celebrations »

Overall we had a very pleasant stay. My only criticism would be that we left windows open in our room as we were 6 floors up and when we returned out room smelt of cigarettes due to the amount of people out the front smoking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa F., We thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope to see you back in our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Jemma Couples - 04/01/2020 Confirmed reviews ALL
« A week in Budapest »

We had a lovely experience at this hotel over the New Year period. The accomodation was great and at the hotel restaurant the food was delicious. We highly recommend others visiting this beautiful location and staying at Mercure given its close proximity to the Castle District.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jemma B., Thank you so much for choosing Mercure Budapest Castle Hill - ibis Budapest Castle Hill during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Couples - 02/01/2020 TripAdvisor review
« Christmas In Budapest »

Used Mercure hotels previously so new we would be fine with a few nights booked in one of their hotels. We chose castle Hill district in Buda as our base and was not disappointed. Great location, friendly staff and modern clean surrounding's. We were out everyday around Budapest so did not eat at the hotel other breakfast but the choices available for breakfast were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi, Assistant to General Manager

Allan S. Couples - 01/01/2020 Confirmed reviews ALL
« Everything you need in a hotel very comfortable. »

Easy check in pre-booked, room very comfortable with all the facilities you need, breakfast had a good variety of food which was of good quality, very happy with the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Mark T. Couples - 01/01/2020 Confirmed reviews ALL
« Fab Christmas break »

Great location, easy going and pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

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