Mercure Hotel Munich Olympiapark 3 stars

Customer review rating (ALL Rating) 4.4/5 660 reviews

Hotel extras

  • You can reach your event or concert at the Munich Olympiapark in just 5 minutes

  • 15 minutes from Munich city center.

  • A good night's sleep guaranteed thanks to the latest sleep concept - Mercure Great Bed

  • Fully renovated in 2018

  • An ALLSAFE certified hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Munich Olympiapark

Leonrodstrasse 79
80636 MUNICH
Germany

GPS:48.158507, 11.545118

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

OLYMPBAR

The "Olympbar" has Wi-Fi access and seating for 16 people. A popular meeting place at any time of the day or night, it is the perfect spot to wind down after a long day.

Our accommodation(s)

At the 3-star Superior Mercure Hotel München am Olympiapark, you can choose from Standard Rooms with a single or double bed and Privilege Rooms with a double bed. All 68 rooms are air conditioned and have free WIFI. One child up to the age of 11 can stay in the parents' double room. Your pet is welcome too (surcharge: EUR 15/night). To ensure your clothes are looked after, we offer a laundry service at an additional cost.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  660 reviews

TripAdvisor Rating  4.0/5  715 reviews

Very good location

Customer review rating 4.5/5

Afotis Friends - Confirmed reviews ALL

Very good stuff

Dear Mr a., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Betz Rooms Division Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12686-0 E-mail: h1… mercure.com / accorhotels.com

i cancelled the booking at the check in

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

i had an unpleasant treatment after the checkin after i paid my stay in advance the Employee at the Frontdesk was not friendly at all and i had the feeling i was not welcome at all and i felt i was suspicious to her so i told the Lady i want my money back and i will book somewhere else , so i cancelled my booking right away and booked another hotel the Pullmann in Munich.

Dear Abdeslam A., thank you for taking the time to evaluate your stay at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not totally meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will speak to our colleague to solve the situation in order to make sure, that this will not happen a second time. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Betz Rooms Division Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12686-0 E-mail: h1… mercure.com / accorhotels.com

disappointed

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

3 days, the room was never cleaned although beign reported several times to the reception/manager

Dear William K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Betz Rooms Division Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12686-0 E-mail: h1… mercure.com / accorhotels.com

Lovely quiet hotel.

Customer review rating 4.5/5

Shona Families - Confirmed reviews ALL

We had a lovely stay. Room was nice and quiet - apart from when we put on the AC which was needed as the room was warm at night. The breakfast had a good selection and we did not feel rushed which was appreciated. Hotel is in a good location which has great transport links. A relaxing stay.

Dear Mrs Shona C., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Betz Rooms Division Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12686-0 E-mail: h1… mercure.com / accorhotels.com

Friendly hotel

Customer review rating 5.0/5

Alice C. Families - Confirmed reviews ALL

This is the 5th time we have stayed at this hotel and once again we were not disappointed. The staff were wonderful.

Dear Mrs Alice C., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Betz Rooms Division Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12686-0 E-mail: h1… mercure.com / accorhotels.com

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Other web-users rate our hotel

  • 213 reviews 8.8/10 Location
  • 350 reviews 6.8/10 Room
  • 323 reviews 9.1/10 Service
  • 185 reviews 4.9/10 Comfort
  • 145 reviews 7.6/10 Cleanliness
  • 140 reviews 7.4/10 Breakfast
  • 29 reviews 3.5/10 Food

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