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Novotel Sharm El Sheikh Hotel 5 stars

Customer review rating 4.7/5 1,185 reviews

ALLSAFE approved hotel

Novotel Sharm El Sheikh
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+ 32 Services

Hotel extras

  • In the heart of Naama Bay

  • Private beach

  • Free WIFI in public areas

  • Spa and fitness facilities

  • Dedicated kids' club

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioning
  • OPHIRA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being Paying
  • Services for children
  • Clay tennis court (nearby)
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast Paying
  • 4 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Sharm El Sheikh

Naama Bay
46619 sharm el sheikh
egypt

Tel: +20693600172

Fax: (+20)69/3600193

Check-in from 15h00

Check out up to 12h00

  • By plane

    OPHIRA At 12km / 7 miles - Shuttle paying

  • By boat

    FERRY BOAT BETWEEN SHARM EL HURG At 10km / 6.25 miles

GPS :27.914611, 34.331555

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting room

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Screen

  • Podium

  • Day light

  • WIFI access

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

AL DENTE

Type of cuisine: Italian

An open air restaurant overlooking the sea serving Italian cuisine for lunch & dinner.

AL SHARQI

Type of cuisine: Regional

An open air restaurant overlooking the sea serving Oriental cuisine for lunch & dinner.

CORAL RESTAURANT

Type of cuisine: International

Offers breakfast & lunch buffet, theme night dinner buffet along the week.

LA PALMA

Type of cuisine: French

Offers breakfast & lunch buffet, theme night dinner buffet along the week.

POOL BAR

Overlooking the promenade & sea, offering light snacks and several drinks & cocktails, musical entertainement and cabaret, oriental show, live music

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

BUBBLES BAR

Offering refreshing beverages and snacks

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

BEACH BAR

Offering beach cocktails & mocktails and light snacks & finger food

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Sharm El Sheikh

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,185 reviews

TripAdvisor Rating 4.5/5

4,404 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

My best stay in Sharm ever

TripAdvisor rating 5.0/5

mjmurad 14/09/2021 TripAdvisor review

Aside from the hotel furniture is bit old and need to be changed, everything else and specially the staff were perfect. I’d like to thank Islam from the pool bar and the night security (can’t remember his name) for their help in anything we needed.

Dear Guest, Thank you for choosing Novotel Sharm El Sheikh to be a venue of your stay and for taking time to share your valuable review. It is our pleasure to know that we were able to meet your expectations in many ways and we hope that we created a joyful and memorable stay for you. We are looking forward to your return to Novotel Sharm El Sheikh Sincerely, Mohamed El Amry General Manager

Poor service and food

TripAdvisor rating 2.0/5

ljjljj 14/09/2021 TripAdvisor review

We know the area and I thought the property well. When we arrived they had use not at the main property but across the road in the back . The room had no water pressure and the toilet did not flush. It was no where near the gym so we had issues from the start. When we left to go to the dive center the secuirty at the boardwalk gave us major issues with us taking our bag from the hotel. We did speak to the management about the issue of the room, its location and security guard. The management did move use close to the gym which was helpful and apricated. I must say the service in the at breakfast was poor at best and the quality was unacceptable With the acceptation of one or two staff members, the others need training and support. Most did not wear their mask during COVID and when I took pictures they knew there was issues. The restaurant was schedule to open at 6.30 but in five days nothing was ever on time or ready. Not sure I would return to the hotel, not because of the location but more of an issue of poor service. I will not even talk about the bar at the hotel on the other side of the road, but in short when we arrive our room was not ready and two men were working the bar and playing on their phones. It took several minutes to get their attention just to order. Clear not a good start to a week stay. If the service and the quality of the food improved we might reconsider but im sure this is to much to ask.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Sharm El Sheikh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Amry General Manager

Lovely Vacation

Customer review rating 4.5/5

Mohamed S. H. Families - 13/09/2021 Confirmed reviews ALL

It was wonderful to comeback to Novotel Sharm AlShihk again , and enjoy my vacation with my family I'd like to thank all Novotel Sharm team (palm) for thier professional and unique customer service Especially Mr. Ashraf Rabeaa (restaurant) Main Chef Mohamed (restaurant) Chef Ayman (restaurant) Captain Hany (restaurant) Captain Ahmed (restaurant) Mr. Bazoca (entertainment) Diana (entertainment) Ibrahim (house keeping ) Mr. Mohamad (reception) Mr. Roman (public relation) And I'm sure that I'll comeback again to have a memorable and lovely time with my family in Novotel Sharm Just small comment from a loyal customer, it would be much better to have WiFi in Rooms and family suites Thanks and good luck

Dear Mohamed H., We very much appreciate your comments regarding your stay at the Novotel Sharm El Sheikh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Amry General Manager

Good Stay

Customer review rating 4.5/5

Kareem G. Families - 11/09/2021 Confirmed reviews ALL

Fast c/in flexibility in c/out testy food - friendly team everywhere, safe for kids and very nice and clean beach. Special thanks to Ahmed from the reservation, Safty from the Front office, Abdel Satar F&B leader, Mr. Ahmed Al Nahas for his nice welcome and professional farewell. See you all soon.

Dear Karim G., We very much appreciate your comments regarding your stay at the Novotel Sharm El Sheikh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Amry General Manager

Comfortable accommodation,

TripAdvisor rating 3.0/5

DrMedhat 03/09/2021 TripAdvisor review

Reservation online was easy , though other sites offered more options and sometimes more detailed descriptions. Gate keeper refused to get the taxi inside. Check in was hectic. No special reception for Accor members. Even the receptionist was not aware what were the privileges of Accor or Accor gold. Another senior receptionist denied the possibility of the upgrade of the room; he said the hotel was fully booked, while I tried on my own to try to book extra 7 rooms from both categories; Pool or Garden, they were available. He was simple lying and trying to dispose the guests. Room was simple and needed a lot of attention. Tt seems they are only employing crisis management not applying regular checks for all amenities. The most important was non functioning air conditioner which was disastrous with an outside temperature of 41 centrigrade.. The technician came, opened something from the ceiling, got a very dirty filter, clogged with ice, went cleaned it, air conditioner worked nicely but with very bad gasoline smell!!. Fridge was very old style, with poor cooling and very thick ice around freezer, The technician said nothing can be done, yt would take long time to defrost and clear the ice and would need the house keeping to mop the flooding water that would trickle down. He could not replace. TV channels were limited and a lot of repetition. The only English channel was BBC world but it was tuned without sound. We called for repair; but it stayed mute till last day. You have to master the Russian language to watch the remaining channels. Being garden ground floor, it was expected to have some insects every now and then. Breakfast was very good with a lot of varieties for every taste. Not crowded. Frequent replenish. Fresh juice costs extra 30 Egyptian pounds. Only one pool on the beach wing; was always crowded. No life guard. Needs more attention for cleanliness . Water clarity is not the best, with a lot of floaters in the water when you use snorkels. Many human debris including hairs either in the floor or clearly suspended in water. Sometimes you feel the floor greasy . Definitely, the pool needs a lot of attention. Beach is beautiful, sandy, a lot of spaces for everybody. There's even coral reefs which offers fantastic views and observation. Along with sandy parts suitable for swimming. House keeping is doing a good job , with daily cleaning. He sometimes get short of clean towels, but comes back in an hour or two with the missing items

Dear Mr. Medhat, Thank you for taking the time to tell us about your experience at the Novotel Sharm El Sheikh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Amry General Manager

Good 3 nights stay

TripAdvisor rating 3.0/5

80matador 21/07/2021 TripAdvisor review

Good location, smooth check in (quick early check in, welcome drink and room upgrade were all done perfectly and professionally), clean rooms, various facilities and good beach atmosphere (Although Eslam the beach waiter was alone but he really did great job and was so active and friendly) Spa was very good. Food and beverage was below average as staff were not friendly and beach snacks were awful. Dial up Communication from inside the hotel (from the room) or from outside the hotel (Landline and operator) is a mess. Reservation staff needs more info about All Accor benefits and standards.

Dear Guest Thank you for choosing Novotel Sharm El Sheikh to be a venue of your stay and for taking time to share your review. It is our pleasure to know that we were able to meet your expectations in many ways and we hope that we created a joyful and memorable stay for you. We are looking forward to your return to Novotel Sharm El Sheikh Sincerely, Mohamed El Amry General Manager

The best vacation

Customer review rating 5.0/5

Anonymous Solo - 20/07/2021 Confirmed reviews ALL

I would like to thanks guest relation team and reception team for their welcome

Dear Ms. Doaa, We appreciate your comments regarding the stay at the Novotel Sharm El Sheikh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Amry General Manager

Near the sea, pool, food

Customer review rating 4.5/5

Z. I. Families - 21/05/2021 Confirmed reviews ALL

It was a wonderful time Cool place to relax Near the beach, there is a swimming pool Very tasty food And cool staff Paradise in the desert Thank you all very much, if possible, I will come back and check this place again

Customer review rating 5.0/5

Anonymous Solo - 24/04/2021 Confirmed reviews ALL

The best vacation

Dear Emin A., We very much appreciate your comments regarding your stay at the Novotel Sharm El Sheikh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Amry General Manager
Customer review rating 3.5/5

Lucy Friends - 05/04/2021 Confirmed reviews ALL

Good location, nice facilities (pools and room), friendly and helpful staff, good breakfast (lunch and dinner a bit boring). Not many Covid restrictions in place- which could be a good or bad thing depending on how anxious you feel about it.

Dear Lucy S., We very much appreciate your comments regarding your stay at the Novotel Sharm El Sheikh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Amry General Manager

Perfect stay! Would like to come back

Customer review rating 5.0/5

Yuliya K. Families - 08/03/2021 Confirmed reviews ALL

Professional employees made our vacation the best! Will definitely come again!

Dear Yuliya K., We very much appreciate your comments regarding your stay at the Novotel Sharm El Sheikh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Amry General Manager

Wonderful hotel for a holiday

Customer review rating 5.0/5

Alexander Solo - 08/03/2021 Confirmed reviews ALL

The choice of Novotel Beach was made by several reasons. The first was that as a participant of ALL program I had been waiting for a guaranteed level of convenience. Others were the positive reputation of the hotel by numerous reviews and its location in Naama Bay. Immediately after booking, long before my arrival, I received by e-mail very informative answers about transfer, accommodation, internet and other things from Hossam Taha Alansari, Reservation Manager at Front Office, and Mohamed Mostafa, Reservation Supervisor of Reservation Department. My arrival was in the night, and it was so pleasant to find some meals and fruits in the room. The room was large enough with two windows/balconies faced to the pool, scene and garden. All hotel facilities are described in other reviews, so I just want to say “Thank you!” to all the managers and staff of the Novotel Beach. Special thanks to Guest Relations managers – Mr. Roma and Alexandra for their support. All staff is very professional, friendly, unobtrusive everywhere – at the beach, in the restaurant, at the SPA and diving club. Animation team works hardly all the day and makes positive mood both for adults and children. The menu in the restaurant is very diverse, and every day of a week has thematic buffet. I had a great time during the stay and really felt like at home. Finally, I would like to express special thanks to the Hotel Manager, Mr. Mohamed El Amry, for a wonderful stay, thank him for the hospitality and wish the prosperity for the Novotel.

Dear Alexander B., We very much appreciate your comments regarding your stay at the Novotel Sharm El Sheikh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Amry General Manager

Good stay

Customer review rating 5.0/5

Shawky H. Solo - 03/03/2021 Confirmed reviews ALL

Very good customer service Mr/ Mohamed Abdelhady (front desk) was doing his best to make sure I got the greatest service also Iman at front desk was very helpful smiley with good attitude. For sure I will recommend this place to anyone who is looking for quality services.

Dear Shawky H., We very much appreciate your comments regarding your stay at the Novotel Sharm El Sheikh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Amry General Manager

Location and all the friendly sraff

Customer review rating 4.5/5

Stein H. Families - 03/03/2021 Confirmed reviews ALL

Everything is function very well. Everyone of you is all the time doing your best. After being so many times in your Hotel we have got friends among the staff and how you wellcoming us everytime is warming our hearts. One thing we are missing: Ordinary BACON to breakfast (everything else is OK).

Dear Stein H., We very much appreciate your comments regarding your stay at the Novotel Sharm El Sheikh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Amry General Manager

My home in Sharm El-Sheikh

Customer review rating 5.0/5

Mohamed R. Friends - 23/02/2021 Confirmed reviews ALL

Everything was excellent as usual, it is not my first time in this hotel and my stay will always be here in Novotel , special thanks for mr. Mohamed the front office Manager for his professionality and his hospitality .

Dear R. F., We very much appreciate your comments regarding your stay at the Novotel Sharm El Sheikh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Amry General Manager

Well located and Very Good stay with friendly people

Customer review rating 5.0/5

Ashraf T. S. H. Families - 12/02/2021 Confirmed reviews ALL

I really enjoyed with my stay there with friendly staff and a lot af activities available on beach. Although I was afraid of precautions because covid-19 situations but the hotel was applying very good safety precautions and all the staff wearing face mask all the time.

Dear Taiseer Soliman H., We very much appreciate your comments regarding your stay at the Novotel Sharm El Sheikh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Amry General Manager

Excellent experience

Customer review rating 5.0/5

Abdallah Families - 07/02/2021 Confirmed reviews ALL

Awesome

Dear Abdallah M., We very much appreciate your comments regarding your stay at the Novotel Sharm El Sheikh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. El Amry General Manager

In general, we had a great vacation !!

TripAdvisor rating 5.0/5

tantetalle Couples - 30/12/2019 TripAdvisor review

Like always we had a terrific time in Novotel Beach in Sharm, there are only two points they have to look for the beds, have to be renewed (housekeepingmanager has to look for it and controle it) and the animation team has to learn english better...thanks for all the people who made this vacation again a terrific time

Dear Guest, We'd like to thank you for choosing Novotel Sharm El Sheikh for your recent stay and for rating the hotel and Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you and Best regards, Sincerely, Mohamed El Amry General manager

Amazing stay

TripAdvisor rating 5.0/5

magedgaafar Solo travel - 27/12/2019 TripAdvisor review

Nice hotel , amazing service ,Family -friendly , Helpful guest relation , Thoughtful amenities , Romantic atmosphere , Great hotel bar , Great hotel beach ,Great hotel , Swimming pool , nice view and amazing location.

Dear Guest, We'd like to thank you for choosing Novotel Sharm El Sheikh for your recent stay and for rating the hotel and Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you and Best regards, Sincerely, Mohamed El Amry General manager

Decent stay but hotel looks old and worn

TripAdvisor rating 3.0/5

Uuryu Business - 26/11/2019 TripAdvisor review

It was one of the better hotels in the area. However, I expected alot more for a 5 star hotel. While the hotel provides good service, it is let down by the old furnishings in the rooms which really need an upgrade and replacement.

Dear Uuryu, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Novotel Sharm El Sheikh will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Sincerely, Mohamed El Amry General Manager

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