ibis Chur Hotel 2 stars

Customer review rating (ALL Rating) 4.3/5 2,854 reviews

Information message

ibis Chur
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+ 18 Services

Hotel extras

  • Air-conditioned rooms

  • Underground car park (chargeable) and 24 hour reception

  • Family rooms up to 4 people

  • Free Wi-Fi throughout the hotel

  • Ideal accessibility. The hotel is close to the A13 motorway.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Chur

Richtstrasse 19
7000 chur
switzerland

Fax: (+41)81/2535022

Check-in from 15h00

Check out up to 12h00

  • BUS:  1 KALCHBÜHL

  • By plane

    BASEL At 200km / 124.28 miles

  • By plane

    MALPENSA At 230km / 142.93 miles

  • By plane

    ZURICH At 132km / 82.02 miles

  • By car

    CHUR NORD At 6km / 3.75 miles

  • By car

    CHUR SÜD At 1km / 0.63 miles

  • By train

    CHUR At 1.5km / 0.93 miles

GPS:46.846023, 9.512218

Companies

  • AVIS 0.5 km / 0.31 mi
  • CALANDA 0.5 km / 0.31 mi
  • EMSCHEMIE 6.5 km / 4.04 mi
  • EUROPCAR 0.5 km / 0.31 mi
  • HEINEKEN 0.5 km / 0.31 mi
  • HERTZ 0.5 km / 0.31 mi
  • SWISS ARMY 0.3 km / 0.19 mi
  • WUERTH 1.5 km / 0.93 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS BAR

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Chur

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,854 reviews

TripAdvisor Rating 4.0/5

448 reviews

very comfortable beds and clean room

Customer review rating 4.5/5

R M. Families - 31/12/2021 Confirmed reviews ALL

good location for skiing in Lenzerheide or Flims-Laax (about 20 minutes away). Hotel rooms are comfortable with a good shower. Good selection for breakfast buffet. online underground parking. Friendly reception staff.

Dear Rhiannon M., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. Your comments will be shared with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Ibis Chur

Easy to access

Customer review rating 3.0/5

Rose Families - 30/12/2021 Confirmed reviews ALL

Rooms are quite small, breakfast is poor.

Dear Rosa B., Thank you for taking the time to tell us about your experience at the ibis Chur. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel ibis Chur

Well located, good stay, simple check in, good breakfast, free public transport

Customer review rating 4.5/5

G. Couples - 29/12/2021 Confirmed reviews ALL

It is well located near the Bus station to Chur SBB, town, or other areas in the mountains, also by car !

Dear OLIVER G., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis chur team

Team eccezionale

Customer review rating 4.5/5

Anonymous Couples - 21/12/2021 Confirmed reviews ALL

Very welcoming and helpful staff.

Dear MARCO L., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. We are glad to that you enjoyed your overall stay with us and we hope to welcoming you back again soon in our hotel! Kind regards, ibis chur team

Typical Ibis hotel

Customer review rating 3.0/5

Travler Couples - 28/10/2021 Confirmed reviews ALL

All Ibis hotels are fairly basic, and this was no exception - and we were expecting this. It was however a shame not to have a kettle provided (something we are used to, and were amazed at the very few plugs available - too few for 2021 travellers. When we arrived, those on reception were excellent - couldn't fault them at all. They were really helpful and also gave us the tourist free travel pass , with details of where to go in the town.

Dear Ms.T. Thank you for taking the time to tell us about your experience at the ibis Chur. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Ibis Chur is basically up to the standard of other ibis in Switzerland. We know that some guests need more appliances or amenities in the room. In case our guests do need, we are happy to help borrowing the kettle to be used in the room for free. By any chance you would stay again at ibis Chur please let us know if there is anything we could help to meet your needs. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis team

Zentral

Customer review rating 5.0/5

Anonymous Families - 23/10/2021 Confirmed reviews ALL

Top

Sehr geehrte Frau Roesler Herzlichen Dank für Ihren Aufenthalt im ibis Chur und für Ihre tolle Bewertung. Es freut uns, dass Sie Ihren Aufenthalt bei uns in einmaliger Lage genossen haben. Ihre Meinung ist für uns sehr wertvoll. Hoffentlich haben Sie Ihren Städtetrip genossen und werden uns bald wieder besuchen. Wir freuen uns darauf. Mit herzlichen Grüßen ibis team

Good stay

Customer review rating 3.5/5

Anonymous Couples - 17/10/2021 Confirmed reviews ALL

The hotel is ok. I found the room too small for the price but it had everything we needed. The breakfast was good and the staff friendly

Dear DANIEL A., Thank you very much on your kind review at ibis Chur. We are glad to hear that you enjoy the breakfast and friendliness of our staff. We are aware that some of our guests find our rooms small, unfortunately we can't change room size. The price which we offer is quite competitive in a beautiful city like Chur. We hope to welcome you back again soon at ibis ibis Chur. Warm regards, ibis team.

Optimaler Standort

Customer review rating 5.0/5

A. S. Friends - 17/10/2021 Confirmed reviews ALL

Alles bestens.

Sehr geehrte Frau S. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Chur. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen ibis team

Good stay. Very friendly management.

Customer review rating 4.0/5

Suneetha Couples - 01/10/2021 Confirmed reviews ALL

Pretty much what I would expect from an Ibis hotel. The friendly manager kindly gave us a free upgrade to a bigger room which was much appreciated.

Dear SUNEETHA R., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis team

A good 2 star hotel!

Customer review rating 4.0/5

Max Business - 28/09/2021 Confirmed reviews ALL

Spent a long weekend for a business trip. Te room is nice and the staff is friendly hand helpful. Especially for my breakfast Fr.-Su. there was a very helpful lady. A table on the balcony would be nice, as well as tea/coffee on the room.

Dear MAX T., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately a coffee/tea in the room is not our hotel's standard. We gladly serve you in our bar/restaurant. We know some our guests find the carpet unpleasant. We are planning to renovate the hotel in the future to give more comfort for our guests. Please rest assure that your Feedback will be addressed accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis team

Accessible location!

Customer review rating 4.0/5

Ador O. Couples - 25/09/2021 Confirmed reviews ALL

Helpful rececptionist, simple amenities but cozy room.

Dear DOMINADOR O., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. We are happy to hear that you enjoyed your stay at ibis Chur and that our receptionist could meet your expectation. We will pass your compliments on to the relevant employee. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis chur team

Reasonable room

Customer review rating 4.0/5

Nl… Couples - 21/09/2021 Confirmed reviews ALL

Comfortable bed, clean room. Confusing rules for Chur card issue.

Dear LESLEY M., We very much appreciate your comments regarding your stay at the ibis Chur. We are sorry to hear that you did not receive the Chur card during your stay at ibis Chur. In any case you would be staying again in our hotel, we would be more than happy to give you the guest card from city Chur during the check-in. We hope to welcoming you again in the future. Best regards, ibis Chur team

An expensive stay at the end ..

Customer review rating 3.0/5

Dina Couples - 05/09/2021 Confirmed reviews ALL

I'm actually a regular guest at Ibis hotels. But this time I'm a little disappointed about it. The location is actually good, but the price is too much for that standard. A part of that the personals were friendly.

Dear DINA B., Thank you for taking the time to tell us about your experience at the ibis Chur. I am sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Chur team

Good stay

Customer review rating 4.0/5

B. Couples - 28/08/2021 Confirmed reviews ALL

Easy to find. Toilet could have been cleaner. Many weeds on balcony and please replace carpets to a wooden floor. On our arrival the receptionist forgot to give us the ‘Chur Karte’ for different reductions and we only realized when at the end of our stay we got billed for it. Breakfast to expensive. Otherwise a good stay and helpful staff.

Dear HANNI B., Thank you for taking the time to tell us about your experience at ibis Chur. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At ibis Chur we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Summing it up. This hotel is currently in a difficult transition period and therefore we are very grateful for constructive feedback like yours – it helps us to bring the hotel another step forward. We are well aware of the issues an old building like ours brings with it and an extensive renovation project is currently in the planning. Thank you again for sharing your experience, and we hope to welcoming you back in our hotel. Sincerely, ibis Chur team

A very nice "pyramid"

Customer review rating 4.0/5

Joe D. D. Solo - 02/08/2021 Confirmed reviews ALL

Good location (easy to find and near to fast food), good price, good service, good breakfast.

Dear GIUSEPPE DI D., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Chur team

Slow cooked in Chur

TripAdvisor rating 3.0/5

RichardRalf Family - 12/08/2019 TripAdvisor review

Access to the hotel by car was easy, with plenty of parking available. Staff were pleasant and polite upon arrival. Room was clean and beds comfortable. WiFi was easy to access and quick. However, lack of air conditioning and hot summer days meant that the room was unbearable during the night.

Great value for money

TripAdvisor rating 4.0/5

SzilviC Couples - 28/07/2019 TripAdvisor review

Ibis Chur is nicely furnished, the receptionist are friendly and helpful and you can get all the services you might need during a stayover. Parking is easy and reasonably priced and safe. The hotel is well-located next to the main road and the old town is just a 15-min walk away. The take-away or small breakfast is very practical and affordable, although I think the regular breakfast is overpriced. The only problem is that there is no air-conditioning in the rooms and with climate change this will cause serious problems in the coming summers, it was very hard to sleep.

Fabulous stay in Chur

TripAdvisor rating 5.0/5

vanhelZ1ng Friends getaway - 10/07/2019 TripAdvisor review

Lovely hotel in Chur. Helpful and friendly staff always available to advise and reassure. Room was lovely with a balcony and private underground parking for our motorcycles. Everything up to the usual high standard.

No lift to floors 4 and 5

TripAdvisor rating 3.0/5

RicardoV1285 Family - 05/11/2018 TripAdvisor review

It is a nice hotel with a great view, but unfortunately there is no lift to the last 2 floors of the hotel, and you need to use the stairs to reach the room. The stuff there are very friendly. I would like to have more warm food during the breakfast.

Thank you very much for your review on Tripadvisor. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. Best regards

Not the usual Ibis standard

TripAdvisor rating 3.0/5

peterL5739SC Couples - 23/10/2018 TripAdvisor review

Rooms are not 'soundproof' and the street noise will keep you up all night. The parking cellar had broken beer bottle and suspicious person hanging out. Not a place you felt comfortable leaving your holiday packed car. This is not the standard we are used to at Accor Hotels - maybe it is standard in Switzerland

Herzlichen Dank, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen im Ibis Chur zu informieren. Es tut mir leid, dass wir Ihre Erwartungen nicht erfüllen konnten. Für die entstandenen Unannehmlichkeiten bitte ich Sie vielmals um Entschuldigung. We hope to welcome you back soon! Best regards

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