Hotel - Mercure Hotel Schiphol Terminal
Mercure Hotel Mercure Hotel

Mercure Hotel Schiphol Terminal

3.5/5 134 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Shoe shine machine


  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Our rooms

You can choose the room that meets your requirements, to ensure you have a relaxing night. Choose from our Standard Rooms and enjoy all the amenities they provide, including free WiFi.

  • 32 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings
4.2/5 ALL Rating 1,863 reviews

Our guest reviews for
Mercure Hotel Schiphol Terminal

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 134 reviews
Anonymous Families - 09/02/2020 Confirmed reviews ALL
« Good stay »


Teena Couples - 04/02/2020 Confirmed reviews ALL
« Well located »

Well located,staffs were very helpful and friendly.

Sally Business - 02/02/2020 Confirmed reviews ALL
« first room was not cleaned ! »

my 2nd room was an internal room it was quiet and clean no complaints Pity no breakfast service but went to KLM lounge for breakfast !

Business - 01/02/2020 TripAdvisor review
« Poor customer service! »

Booked via accor website, price confirmed by Accor via e-mail. Despite showing the Accor confirmation e-mail to the receptionist she still insisted I pay an extra 30 Euros before she would give me the room key. Rooms are box like with no windows, noisy all night. I’ll never stay here again.

- Business - 30/01/2020 Confirmed reviews ALL
« Convenient stop-over between two flights »

Booking resulted in having a day-room, which wasn't clear up front. Luckily, this was pointed out by an online staff member, that was helpful. I wasn't aware of the fact that Mercure is in the non-Schengen area. Arriving from and leaving to Schengen zone, I would / should have rather booked a hotel in the Schengen-area. This information can be made more explicit on the Mercure and Schiphol websites. Now I needed to reserve some time for customs, although that turned out to bring no delay that morning. Upon arrival my booking turned out to be wrongly rescheduled (see above). Luckily, there still was a room. The room assigned to me initially was already used (in spite being marked as cleaned in the system) The room then assigned to me (room #1) was good, although the water cooker was missing. All in all it was convenient, but could have been quite a bit smoother.

Arnold D. Couples - 27/01/2020 Confirmed reviews ALL
« Perfect location. »

A great sleep/nap and shower between two long inter continental flights.

Harry Solo - 13/01/2020 Confirmed reviews ALL
« Gave me a much needed break in my travel »

I had an extremely long layover after a 10 hour flight and having a small room to rest in was absolutely heavenly. It had all the basic necessities (bathroom, bed, desk and charging ports) to make the next leg of my travel bearable. I got more sleep than I had on the plane and they gave me a wake-up call before my flight. I'd definitely do this again if I had ages to wait.

Carlos M. Business - 12/01/2020 Confirmed reviews ALL
« The bed was horrible. »

I have been there a few times and this one is the worst one. The bed was really uncomfortable. Too much soft. The mattress had a poor quality.

Hee E. Families - 02/01/2020 Confirmed reviews ALL
« Day room »

It is too small. Compared to Sheraton it is way small but the room rate is not a big difference. I would rather go out and stay at Sheraton next time.

Zaharin Y. Families - 31/12/2019 Confirmed reviews ALL
« Very comfortable »

As always, very comfortable, and the staff are very helpful Only that it is difficult to find, as there are insufficient signboards.

Anonymous Business - 27/12/2019 Confirmed reviews ALL
« Warm & Accommodating! »

I’ve stayed at Mercure Schiphol many times during long layovers. The staff are very kind, courteous and always very accommodating to my checkin requirements.

Anonymous Couples - 15/12/2019 Confirmed reviews ALL

Excellent hotel and met our transit needs. Only issue is that it's a bit hard to find at schipol

Maria V. Couples - 14/12/2019 Confirmed reviews ALL

Friendly staff - clean room - room service for a bite fast -

Carlos Business - 12/12/2019 Confirmed reviews ALL
« I feel cheated »

I reserved a room from 9 to 10 and when I arrived there they explained to me that is only day time. If it is written 9 to 10 and you don't know that option of day use is possible is not a real mistake from our company but yours. This is like cheating a customer that must pay doble price just for the night. I will send this to my head office to see how we might proceed face to this type of behaviours.

Asm Business - 16/11/2019 Confirmed reviews ALL
« Poor! »

Still await your response to my message of 8 Nov: I have just returned from a very poor stay at your hotel in Schiphol Airport. Firstly the terminal maps and signage is not clear, this may be a new hotel but it needs to be addressed. My complain however relates to a loud noise coming from the ceiling speakers, it woke me and many other guests (many were walking around trying to find cause of problem) and I failed to sleep for the rest of the night - I chose this hotel to try and have some sleep prior to an early flight (followed by a longer trip early tomorrow). The noise arrived suddenly, was very loud and lasted for around 30 minutes, though there was further short episodes after the main period of disturbance ended. I raised it at checkout, they indicated it was the airport sound system at fault but agreed that I should not pay full room rate (probably should not pay anything), I was directed to raise the matter via this app. I look forward to your response and refund.

Jegraves Couples - 12/11/2019 Confirmed reviews ALL
« Restful »

We had a long stopover in Schipol and stopped in the Mecure for the day. It is a quiet oasis and it is wonderful to stretch out in cool sheets after a rainfall shower. The staff are always friendly and efficient.

Business - 11/11/2019 TripAdvisor review
« Good way to rest before a long flight. »

This is my second time staying here - I stay here to sleep and shower between long haul flights. It is perfect between USA and South East Asia. Resting is much better than going on 2 really long flights connecting through AMS. The only thing I didn't like was the fact that the bigger room (with the bigger bed) were actually 2 small beds combined, it's meant for 2 people, you don't really get a bigger bed since you can't sleep in the middle of both of them.

Anonymous Business - 08/11/2019 Confirmed reviews ALL

First time inside the terminal, a novel experience but very convenient the following morning! Very welcoming staff on arrival.

Business - 30/10/2019 TripAdvisor review
« Mercure @ Schiphol Terminal »

It is a nice cozy hotel inside the terminal. Most convenient when someone has a bit of a long layover between two connecting flights. The rooms are clean and comfortable with attached WC. In stead of going out for a city hotel near by this is a far more cleaver choice. And with all the eateries and bars inside the terminal food and drink is not a problem at all.

H1401 Solo - 05/10/2019 Confirmed reviews ALL
« Perfect space to refresh after a long flight and to rest before theft long leg of the journey. »

Restful, quiet and everything you needed. Cheerfully decorated.

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