ibis Jakarta Arcadia Hotel 3 stars

Customer review rating 4.1/5 1,493 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Jakarta Arcadia
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Hotel extras

  • Easy access to popular shopping venues

  • Walking distance to Sabang Street Food

  • National Monument and Thamrin Roundabout can be reached in 5 minutes

  • Rooms are newly renovated

  • Meeting room with natural daylight with great views of the city

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Air conditioned
  • JAKARTA SOEKARNO-HATTA INTL.Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

ibis Jakarta Arcadia

Jalan K H Wahid Hasyim No 114
10340
jakarta
indonesia

Tel: +62212300050

Fax: (+62)21/2300995

Check-in from 14h00

Check out up to 12h00

  • BLOK M :  P4 (AC1) BLOCK M

  • SENEN :  SENEN

  • TANAH ABANG :  TANAH ABANG

  • By plane

    JAKARTA SOEKARNO-HATTA INTL. At 25km / 15.54 miles

  • By plane

    JAKARTA SOEKARNO-HATTA INTL. At 18km / 11.19 miles - Shuttle paying

  • By car

    CAWANG At 3km / 1 miles

  • By car

    SEMANGGI At 2km / 1.24 miles

  • By car

    TANJUNG PRIOK At 3km / 1.86 miles

  • By train

    GAMBIR At 3km / 1.86 miles

  • By train

    GONDANGDIA At 1km / 0.62 miles

GPS :-6.186966, 106.825873

Companies

  • AMERICAN EMBASSY 2.0 km / 1.24 mi
  • FRENCH EMBASSY 0.3 km / 0.19 mi
  • UNITED NATION OFFICE 0.3 km / 0.19 mi
Companies

Your meetings and events

2 

meeting rooms

From 1 to 80 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard twin beds

  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard 1 double bed

  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

LA TABLE

Type of cuisine: International

La Table Restaurant offers a wide spread of international and local cuisine. This is the right choice to get your best unforgettable culinary experience.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Jakarta Arcadia

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,493 reviews

tripadvisor

TripAdvisor Rating 4.0/5

799 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Happy to return

Customer review rating 4.1/5

John T. Business - 08/03/2020 Confirmed reviews ALL

Previously, I stayed at Ibis Arcadia many times but over the past year or so I have stayed elsewhere because of nearby construction activity. Now that this is nearly finished, I have returned and am very happy with the hotel and its staff. Rooms are very clean, breakfast is good and staff are very pleasant and helpful.

Dear JOHN T., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

well located hotel

Customer review rating 4.1/5

Erwin Families - 12/02/2020 Confirmed reviews ALL

This hotel is a very well located near place where we needed to be. However the sign is not very well visible compare to the other ibis hotel across the road. We were (and our guests) at first went to the lobby of the other ibis hotel. We do have some complaints: 1. Complimentary bottle, sandals and toothbrush, for a 2 guests room, we got only 1 of each. We did call the receptionist about it, but until our departure, none to be sent to our room. Bad management ?? 2. Almost all of the food were spicy. My partner can stand of it, so she just ate bread instead of full selection that Ibis Arcadia provided for us. 3. Room smelled a bit like someone were previously smoked some cigarettes. It was a bit concerning due to we brought our toddler with us. Luckily the smell went away after we turned the ac after a while. Other than those points, we were happy we can stay again in one of Ibis chain hotel. 4. WiFi was not working, and complaining was not even helping. How odd!

Dear Mr Erwin Yonathan h., Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will inform to Department Concern for solve this case. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

Lokasi strategis

Customer review rating 4.1/5

Jessica Business - 11/02/2020 Confirmed reviews ALL

Good

Dear jessica, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Ideal Location

Customer review rating 4.1/5

Asim G. Business - 02/02/2020 Confirmed reviews ALL

My stay was one of the finest stays in Accor hotels, as I liked the room in terms of equipment and hygiene, but my notes were the following: 1- The lighting key is not available near the room door. 2- I wished there was a separate lighting at the office table. 3- There is no suction fan in the bathroom or not working. Otherwise, there are no notes, and I hope to repeat the experiment with another feature, and I recommend staying there Again.

Dear Asim G., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

"Well located", "Good stay"

Customer review rating 4.1/5

Irfan Business - 28/01/2020 Confirmed reviews ALL

"Well located", "Good stay", need more variant foods :)

Dear Irfan, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Good location.

Customer review rating 4.1/5

Fernando D. C. Business - 19/01/2020 Confirmed reviews ALL

As an Ibis frequent client I confess to be disappointed with the appearance, cleanliness and conservation of the room. It looks like to be somehow abandoned. The same impression I had at Ibis Budget (Jakarta) as well as Novotel (Semarang) in the same business travel to Indonesia.

Dear fernando D C., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Value Stay

Customer review rating 4.1/5

Eric Business - 28/12/2019 Confirmed reviews ALL

Clean, Comfy room, great service.

Dear Eric, We very much appreciate your comments regarding your stay at the Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Comfortable place to sleep

Customer review rating 4.1/5

Hana S. A. Solo - 23/12/2019 Confirmed reviews ALL

The bed was clean. The bathroom was clean

Dear Hana s., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Good.

Customer review rating 4.1/5

Bri Friends - 19/12/2019 Confirmed reviews ALL

The room is clean, breakfast is nice. But the building is aging.

Dear Bri, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

a budget hotel with small bathroom

Customer review rating 4.1/5

Anonymous Business - 18/12/2019 Confirmed reviews ALL

a budget hotel with stiff rule, at the other wise the room is small and the bathroom is to small to take a shower

Dear Mr. Heru, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

Greats

Customer review rating 4.1/5

Ismail A. B. Friends - 16/12/2019 Confirmed reviews ALL

Happy

Dear Mr Ismail Abu b., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Leakage shower

Customer review rating 4.1/5

Waddle Couples - 16/12/2019 Confirmed reviews ALL

The shower was leaked, I couldnt even take a shower. The FDA night staff told me that I would get my breakfast but when i was about to get my breakfast. the GRO told me that my room was breakfast excluded. I am totally disappointed

Dear Mr.waddle sukardi leontinus, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

The access key gave me lots of problem

Customer review rating 4.1/5

Andre Z. Business - 09/12/2019 Confirmed reviews ALL

Because the key was super sensitive to mobile phones I have to go back and forth to the reception to reprogrammed the key, and everytime I bring the key out I have to put it far from my mobile phone which is a nuisance. The electricity also down when I put the kettle on and they said they've put the wrong size of the kettle

Dear Mr Andre, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will inform to Engineering team for solve this case. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

A decent hotel for its scale, extremely friendly & very helpful staff, shame that this hotel don’t have swimming pool neither gym..

Customer review rating 4.1/5

Ridwan A. Business - 08/12/2019 Confirmed reviews ALL

Among the best location I can expect in Jakarta, breakfast is quite superb for its range, and I am very impressed by the hospitality & professionalisms of the staff. If only (either) it has swimming pool and/or gym, I definitely will give it 9 out of 10..

Dear Mr Djaffar {Ridwan A.}, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Do Not Expect Much

Customer review rating 4.1/5

Sony K. Business - 04/12/2019 Confirmed reviews ALL

I stayed at this hotel because I had to reschedule my business appointments, and I need a hotel near Gambir. I have stayed several times at this hotel and I realized that this hotel needs serious physical improvement. I received an upgrade to 802 (the receptionist said that it was the largest room at this hotel, and it was spacious). But, the room was really old. It looked old and it felt old; the lights, the bed, the room, the bath & shower, and the lobby. I couldn't imagine how the standard room looked like. Those basic facilities worked quite okay, but that's it. Don't expect to have an Internet connection. I could use the Internet with my laptop, but I could hardly use it with my mobile. Shortly, the hotel offered very basic service, because it's cheap. So, don't expect much!

Dear Bapak Sony K., Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

pleasant spot to sleep and found in the middle of the city next morning

Customer review rating 4.1/5

Ivan H. P. S. Couples - 26/11/2019 Confirmed reviews ALL

pleasant services

Bapak Ivan h. yang terhormat, Kami sangat berterima kasih atas komentar bapak mengenai kunjungannya di ibis Jakarta Arcadia. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar dan pengalaman bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman bapak, dan kami berharap kunjungan berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ignacio De La Sierra General Manager

Just so so

Customer review rating 4.1/5

Anonymous Business - 24/11/2019 Confirmed reviews ALL

There isn't any ornament in the room that makes the room alive. So if I enter the room, it's just like entering a box.. The breakfast pastry always the same.

Bapak Michael d. yang terhormat, Kami sangat berterima kasih atas komentar bapak mengenai kunjungannya di ibis Jakarta Arcadia. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan dari bapak Michael. Kami akan memberitahukan komentar dan pengalaman bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman bapak, dan kami berharap kunjungan berikutnya akan lebih memuaskan. Hormat kami, Ignacio De La Sierra General Manager

Very disappointing

Customer review rating 4.1/5

Dominique Business - 24/11/2019 Confirmed reviews ALL

I spent most of my time in the hotel opposite where I felt more confortable, including for dinners. The food : is really miserable. Smoking areas and rooms : without a single ashtray around, forcing people to use their plates if they don't want to extinguish their cigarettes on a plastic, linoleum floor. Inside the room no choice : you have to use the bathroom glass. Very limited choice of drinks. On the good sides : excellent sound insulation in room as always. But it won't be enough to justify a next time.

Dear Mrs. Dominique Murail, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ignacio De La Sierra General Manager

worth it for staycation

Customer review rating 4.1/5

Dimas F. Families - 21/11/2019 Confirmed reviews ALL

always happy when we stay (staycation or bussiness trip) with Accor

Bapak Dimas F. yang terhormat, Kami sangat berterima kasih atas komentar bapak mengenai kunjungan di ibis Jakarta Arcadia. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena bapak Dimas telah memberitahukan pengalamannya, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ignacio De La Sierra General Manager

stay 2 days for rested

Customer review rating 4.1/5

Hapip Business - 18/11/2019 Confirmed reviews ALL

when I Need one thing the room boy is coming soon, I satisfied. thanks.

Bapak Hapip yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Jakarta Arcadia. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ignacio De La Sierra General Manager

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