Hotel - ibis Jakarta Arcadia
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Jakarta Arcadia Hotel

4.0/5 797 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • JAKARTA SOEKARNO-HATTA INTL.
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 2 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AMERICAN EMBASSY2 km / 1.24 mi UNITED NATION OFFICE0.3 km / 0.19 mi
FRENCH EMBASSY0.3 km / 0.19 mi

Congress centre

JAKARTA HILTON CONVENTION CENTRE3 km / 1.86 mi

Exhibition centre

JAKARTA FAIR GROUND5 km / 3.11 mi

Your meetings and events

ibis Jakarta Arcadia Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TORAJA 21 m2 3 m 20 8 10 6 40
PICASSO 88 m2 3 m 80 35 35 40 20
    • Podium
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 93 rooms
  • 65 non-smoking rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Fax machine
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 1,488 reviews

Our guest reviews for
ibis Jakarta Arcadia

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 797 reviews
Erwin Families - 12/02/2020 Confirmed reviews ALL
« well located hotel »

This hotel is a very well located near place where we needed to be. However the sign is not very well visible compare to the other ibis hotel across the road. We were (and our guests) at first went to the lobby of the other ibis hotel. We do have some complaints: 1. Complimentary bottle, sandals and toothbrush, for a 2 guests room, we got only 1 of each. We did call the receptionist about it, but until our departure, none to be sent to our room. Bad management ?? 2. Almost all of the food were spicy. My partner can stand of it, so she just ate bread instead of full selection that Ibis Arcadia provided for us. 3. Room smelled a bit like someone were previously smoked some cigarettes. It was a bit concerning due to we brought our toddler with us. Luckily the smell went away after we turned the ac after a while. Other than those points, we were happy we can stay again in one of Ibis chain hotel. 4. WiFi was not working, and complaining was not even helping. How odd!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Erwin Yonathan h., Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will inform to Department Concern for solve this case. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

Jessica Business - 11/02/2020 Confirmed reviews ALL
« Lokasi strategis »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear jessica, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Asim G. Business - 02/02/2020 Confirmed reviews ALL
« Ideal Location »

My stay was one of the finest stays in Accor hotels, as I liked the room in terms of equipment and hygiene, but my notes were the following: 1- The lighting key is not available near the room door. 2- I wished there was a separate lighting at the office table. 3- There is no suction fan in the bathroom or not working. Otherwise, there are no notes, and I hope to repeat the experiment with another feature, and I recommend staying there Again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asim G., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Irfan Business - 28/01/2020 Confirmed reviews ALL
« "Well located", "Good stay" »

"Well located", "Good stay", need more variant foods :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irfan, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Fernando D. C. Business - 19/01/2020 Confirmed reviews ALL
« Good location. »

As an Ibis frequent client I confess to be disappointed with the appearance, cleanliness and conservation of the room. It looks like to be somehow abandoned. The same impression I had at Ibis Budget (Jakarta) as well as Novotel (Semarang) in the same business travel to Indonesia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear fernando D C., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Eric Business - 28/12/2019 Confirmed reviews ALL
« Value Stay »

Clean, Comfy room, great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric, We very much appreciate your comments regarding your stay at the Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Hana S. A. Solo - 23/12/2019 Confirmed reviews ALL
« Comfortable place to sleep »

The bed was clean. The bathroom was clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hana s., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Bri Friends - 19/12/2019 Confirmed reviews ALL
« Good. »

The room is clean, breakfast is nice. But the building is aging.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bri, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Anonymous Business - 18/12/2019 Confirmed reviews ALL
« a budget hotel with small bathroom »

a budget hotel with stiff rule, at the other wise the room is small and the bathroom is to small to take a shower

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Heru, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

Ismail A. B. Friends - 16/12/2019 Confirmed reviews ALL
« Greats »

Happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ismail Abu b., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Waddle Couples - 16/12/2019 Confirmed reviews ALL
« Leakage shower »

The shower was leaked, I couldnt even take a shower. The FDA night staff told me that I would get my breakfast but when i was about to get my breakfast. the GRO told me that my room was breakfast excluded. I am totally disappointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.waddle sukardi leontinus, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

Andre Z. Business - 09/12/2019 Confirmed reviews ALL
« The access key gave me lots of problem »

Because the key was super sensitive to mobile phones I have to go back and forth to the reception to reprogrammed the key, and everytime I bring the key out I have to put it far from my mobile phone which is a nuisance. The electricity also down when I put the kettle on and they said they've put the wrong size of the kettle

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Andre, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will inform to Engineering team for solve this case. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

Ridwan A. Business - 08/12/2019 Confirmed reviews ALL
« A decent hotel for its scale, extremely friendly & very helpful staff, shame that this hotel don’t have swimming pool neither gym.. »

Among the best location I can expect in Jakarta, breakfast is quite superb for its range, and I am very impressed by the hospitality & professionalisms of the staff. If only (either) it has swimming pool and/or gym, I definitely will give it 9 out of 10..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Djaffar {Ridwan A.}, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Sony K. Business - 04/12/2019 Confirmed reviews ALL
« Do Not Expect Much »

I stayed at this hotel because I had to reschedule my business appointments, and I need a hotel near Gambir. I have stayed several times at this hotel and I realized that this hotel needs serious physical improvement. I received an upgrade to 802 (the receptionist said that it was the largest room at this hotel, and it was spacious). But, the room was really old. It looked old and it felt old; the lights, the bed, the room, the bath & shower, and the lobby. I couldn't imagine how the standard room looked like. Those basic facilities worked quite okay, but that's it. Don't expect to have an Internet connection. I could use the Internet with my laptop, but I could hardly use it with my mobile. Shortly, the hotel offered very basic service, because it's cheap. So, don't expect much!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Sony K., Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

Ivan H. P. S. Couples - 26/11/2019 Confirmed reviews ALL
« pleasant spot to sleep and found in the middle of the city next morning »

pleasant services

Our hotel has responded to the review
Our hotel has responded to the review

Bapak Ivan h. yang terhormat, Kami sangat berterima kasih atas komentar bapak mengenai kunjungannya di ibis Jakarta Arcadia. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar dan pengalaman bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman bapak, dan kami berharap kunjungan berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ignacio De La Sierra General Manager

Anonymous Business - 24/11/2019 Confirmed reviews ALL
« Just so so »

There isn't any ornament in the room that makes the room alive. So if I enter the room, it's just like entering a box.. The breakfast pastry always the same.

Our hotel has responded to the review
Our hotel has responded to the review

Bapak Michael d. yang terhormat, Kami sangat berterima kasih atas komentar bapak mengenai kunjungannya di ibis Jakarta Arcadia. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan dari bapak Michael. Kami akan memberitahukan komentar dan pengalaman bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman bapak, dan kami berharap kunjungan berikutnya akan lebih memuaskan. Hormat kami, Ignacio De La Sierra General Manager

Dominique Business - 24/11/2019 Confirmed reviews ALL
« Very disappointing »

I spent most of my time in the hotel opposite where I felt more confortable, including for dinners. The food : is really miserable. Smoking areas and rooms : without a single ashtray around, forcing people to use their plates if they don't want to extinguish their cigarettes on a plastic, linoleum floor. Inside the room no choice : you have to use the bathroom glass. Very limited choice of drinks. On the good sides : excellent sound insulation in room as always. But it won't be enough to justify a next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Dominique Murail, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ignacio De La Sierra General Manager

Dimas F. Families - 21/11/2019 Confirmed reviews ALL
« worth it for staycation »

always happy when we stay (staycation or bussiness trip) with Accor

Our hotel has responded to the review
Our hotel has responded to the review

Bapak Dimas F. yang terhormat, Kami sangat berterima kasih atas komentar bapak mengenai kunjungan di ibis Jakarta Arcadia. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena bapak Dimas telah memberitahukan pengalamannya, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ignacio De La Sierra General Manager

Hapip Business - 18/11/2019 Confirmed reviews ALL
« stay 2 days for rested »

when I Need one thing the room boy is coming soon, I satisfied. thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Bapak Hapip yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Jakarta Arcadia. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ignacio De La Sierra General Manager

David E. M. Business - 18/11/2019 Confirmed reviews ALL
« NICE HOTEL WITH FRIENDLY STAFF »

It’s always excellent to stay at Ibis Arcadia Hotel. Great location, food street and also all staff are friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr David E M., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio De La Sierra General Manager

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