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ibis Jakarta Arcadia Hotel 3 stars

Customer review rating 4.1/5 1,493 reviews

ALLSAFE approved hotel

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ibis Jakarta Arcadia
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+ 10 Services

Hotel extras

  • Easy access to popular shopping venues

  • Walking distance to Sabang Street Food

  • National Monument and Thamrin Roundabout can be reached in 5 minutes

  • Rooms are newly renovated

  • Meeting room with natural daylight with great views of the city

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Air conditioned
  • JAKARTA SOEKARNO-HATTA INTL. Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

ibis Jakarta Arcadia

Jalan K H Wahid Hasyim No 114
10340 jakarta
indonesia

Tel: +62212300050

Fax: (+62)21/2300995

Check-in from 14h00

Check out up to 12h00

  • BLOK M :  P4 (AC1) BLOCK M

  • SENEN :  SENEN

  • TANAH ABANG :  TANAH ABANG

  • By plane

    JAKARTA SOEKARNO-HATTA INTL. At 25km / 15.54 miles

  • By plane

    JAKARTA SOEKARNO-HATTA INTL. At 18km / 11.19 miles - Shuttle paying

  • By car

    CAWANG At 3km / 1 miles

  • By car

    SEMANGGI At 2km / 1.24 miles

  • By car

    TANJUNG PRIOK At 3km / 1.86 miles

  • By train

    GAMBIR At 3km / 1.86 miles

  • By train

    GONDANGDIA At 1km / 0.62 miles

GPS :-6.186966, 106.825873

Companies

  • AMERICAN EMBASSY 2.0 km / 1.24 mi
  • FRENCH EMBASSY 0.3 km / 0.19 mi
  • UNITED NATION OFFICE 0.3 km / 0.19 mi

Your meetings and events

Room descriptions and layouts

2 

meeting rooms

From 1 to 80 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Podium

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

LA TABLE

Type of cuisine: International

La Table Restaurant offers a wide spread of international and local cuisine. This is the right choice to get your best unforgettable culinary experience.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
ibis Jakarta Arcadia

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,493 reviews

tripadvisor

TripAdvisor Rating 4.0/5

807 reviews

Best place to street food lover

TripAdvisor rating 5.0/5

Andhika A 24/08/2020 TripAdvisor review

we call it Jalan Sabang, from the cross-section from the road in front of Embassy of Spain until cross-section near the Jakarta box tower, you can find a lot of street food here. only walks less than 10 minutes from the Ibis Arcadia, and you can find a good barbershop called di bawah pohon rindang, it's behind the sarinah building

Dear Andhika A, We very much appreciate your comments regarding your stay at Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Happy to return

Customer review rating 4.0/5

John T. Business - 08/03/2020 Confirmed reviews ALL

Previously, I stayed at Ibis Arcadia many times but over the past year or so I have stayed elsewhere because of nearby construction activity. Now that this is nearly finished, I have returned and am very happy with the hotel and its staff. Rooms are very clean, breakfast is good and staff are very pleasant and helpful.

Dear JOHN T., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

well located hotel

Customer review rating 4.0/5

Erwin Families - 12/02/2020 Confirmed reviews ALL

This hotel is a very well located near place where we needed to be. However the sign is not very well visible compare to the other ibis hotel across the road. We were (and our guests) at first went to the lobby of the other ibis hotel. We do have some complaints: 1. Complimentary bottle, sandals and toothbrush, for a 2 guests room, we got only 1 of each. We did call the receptionist about it, but until our departure, none to be sent to our room. Bad management ?? 2. Almost all of the food were spicy. My partner can stand of it, so she just ate bread instead of full selection that Ibis Arcadia provided for us. 3. Room smelled a bit like someone were previously smoked some cigarettes. It was a bit concerning due to we brought our toddler with us. Luckily the smell went away after we turned the ac after a while. Other than those points, we were happy we can stay again in one of Ibis chain hotel. 4. WiFi was not working, and complaining was not even helping. How odd!

Dear Mr Erwin Yonathan h., Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will inform to Department Concern for solve this case. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

Lokasi strategis

Customer review rating 5.0/5

Jessica Business - 11/02/2020 Confirmed reviews ALL

Good

Dear jessica, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Ideal Location

Customer review rating 4.0/5

Asim G. Business - 02/02/2020 Confirmed reviews ALL

My stay was one of the finest stays in Accor hotels, as I liked the room in terms of equipment and hygiene, but my notes were the following: 1- The lighting key is not available near the room door. 2- I wished there was a separate lighting at the office table. 3- There is no suction fan in the bathroom or not working. Otherwise, there are no notes, and I hope to repeat the experiment with another feature, and I recommend staying there Again.

Dear Asim G., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

"Well located", "Good stay"

Customer review rating 3.5/5

Irfan Business - 28/01/2020 Confirmed reviews ALL

"Well located", "Good stay", need more variant foods :)

Dear Irfan, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Good location.

Customer review rating 4.0/5

Fernando D. C. Business - 19/01/2020 Confirmed reviews ALL

As an Ibis frequent client I confess to be disappointed with the appearance, cleanliness and conservation of the room. It looks like to be somehow abandoned. The same impression I had at Ibis Budget (Jakarta) as well as Novotel (Semarang) in the same business travel to Indonesia.

Dear fernando D C., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Value Stay

Customer review rating 4.5/5

Eric Business - 28/12/2019 Confirmed reviews ALL

Clean, Comfy room, great service.

Dear Eric, We very much appreciate your comments regarding your stay at the Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Comfortable place to sleep

Customer review rating 3.5/5

Hana S. A. Solo - 23/12/2019 Confirmed reviews ALL

The bed was clean. The bathroom was clean

Dear Hana s., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Good.

Customer review rating 4.0/5

Bri Friends - 19/12/2019 Confirmed reviews ALL

The room is clean, breakfast is nice. But the building is aging.

Dear Bri, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

a budget hotel with small bathroom

Customer review rating 2.0/5

Anonymous Business - 18/12/2019 Confirmed reviews ALL

a budget hotel with stiff rule, at the other wise the room is small and the bathroom is to small to take a shower

Dear Mr. Heru, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

Greats

Customer review rating 4.5/5

Ismail A. B. Friends - 16/12/2019 Confirmed reviews ALL

Happy

Dear Mr Ismail Abu b., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Leakage shower

Customer review rating 1.5/5

Waddle Couples - 16/12/2019 Confirmed reviews ALL

The shower was leaked, I couldnt even take a shower. The FDA night staff told me that I would get my breakfast but when i was about to get my breakfast. the GRO told me that my room was breakfast excluded. I am totally disappointed

Dear Mr.waddle sukardi leontinus, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

The access key gave me lots of problem

Customer review rating 3.0/5

Andre Z. Business - 09/12/2019 Confirmed reviews ALL

Because the key was super sensitive to mobile phones I have to go back and forth to the reception to reprogrammed the key, and everytime I bring the key out I have to put it far from my mobile phone which is a nuisance. The electricity also down when I put the kettle on and they said they've put the wrong size of the kettle

Dear Mr Andre, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will inform to Engineering team for solve this case. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

A decent hotel for its scale, extremely friendly & very helpful staff, shame that this hotel don’t have swimming pool neither gym..

Customer review rating 3.5/5

Ridwan A. Business - 08/12/2019 Confirmed reviews ALL

Among the best location I can expect in Jakarta, breakfast is quite superb for its range, and I am very impressed by the hospitality & professionalisms of the staff. If only (either) it has swimming pool and/or gym, I definitely will give it 9 out of 10..

Dear Mr Djaffar {Ridwan A.}, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Do Not Expect Much

Customer review rating 3.0/5

Sony K. Business - 04/12/2019 Confirmed reviews ALL

I stayed at this hotel because I had to reschedule my business appointments, and I need a hotel near Gambir. I have stayed several times at this hotel and I realized that this hotel needs serious physical improvement. I received an upgrade to 802 (the receptionist said that it was the largest room at this hotel, and it was spacious). But, the room was really old. It looked old and it felt old; the lights, the bed, the room, the bath & shower, and the lobby. I couldn't imagine how the standard room looked like. Those basic facilities worked quite okay, but that's it. Don't expect to have an Internet connection. I could use the Internet with my laptop, but I could hardly use it with my mobile. Shortly, the hotel offered very basic service, because it's cheap. So, don't expect much!

Dear Bapak Sony K., Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

Ibis Jakarta Arcadia, an Excellent Budget Hotel , Met All My Expectations!

TripAdvisor rating 5.0/5

georgekhor2015 Business - 13/10/2019 TripAdvisor review

As usual I had another excellent 2 nights stay recently at Ibis Jakarta, Arcadia. The hotel met with all my expectations. The staff greeted and made me felt very welcome as I walked through the front door to check in. The room allocated to me was clean and comfortable. i slept very well during the two nights I stayed at the hotel. Location wise, it is excellent . All essential facilities are nearby within walking distance. I highly recommend this hotel to all budget travelers to Jakarta. Personally , without question, I shall return again.

Dear georgekhor2015, We very much appreciate your comments regarding your stay at Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio De La Sierra General Manager

Excellent Hotel, Conveniently Located and Friendly Staff

TripAdvisor rating 5.0/5

georgekhor2015 Business - 29/04/2019 TripAdvisor review

Had another excellent 3 nights stay at Ibis Jakarta Arcadia recently. As usual, the staff were friendly, helpful and extended a warm welcome to me. The property is very well situated in a convenient location, close to all local amenities.

Dear georgekhor2015, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Cleanliness needs to improve | Airport produced noise

TripAdvisor rating 3.0/5

kewyl Business - 20/01/2019 TripAdvisor review

The towels are not too clean, there are visible marks in it. At one of the night, the air-con actually provide some noises, caused me awake and very hard to get back to sleep anymore. Other than that, it is quite good.

Dear kewyl, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

Good locastion and good hotel

TripAdvisor rating 5.0/5

georgekhor2015 Business - 02/12/2018 TripAdvisor review

I had another satisfying and comfortable 2 nights stay at the Ibis Jakarta Arcadia recently. Couldn't ask for more for the price I paid. The Hotel is well located to many restaurants all well within walking distance. The room I had was comfortable , quiet and I had a very relaxing and peaceful sleep. I would like to say well done to the management and team at Ibis Jakarta Arcadia.

Dear georgekhor2015, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

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