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ibis Paris Bercy Village 12th Hotel 3 stars

Customer review rating 4.3/5 9,509 reviews

ALLSAFE approved hotel

ibis Paris Bercy Village 12th
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+ 15 Services

Hotel extras

  • Close to the Accor Arena

  • Amenities available on AccorLocal

  • Family and communicating rooms

  • Restaurant

  • Certified ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Paris Bercy Village 12th

19, place des Vins de France
75012 paris
france

Tel: +33149280606

Fax: (+33)1/49280620

Check-in from 12h00

Check out up to 12h00

  • GARE SAINT LAZARE :  24 TERRROIR FRANCE

  • MADELEINE :  14 COUR SAINT EMILION

  • By plane

    PARIS ORLY At 14.4km / 8.95 miles

  • By plane

    PARIS ROISSY CDG At 29.2km / 18.14 miles

  • By car

    A4 SUIVRE PARIS CENTRE At 0.5km / 0.31 miles

  • By car

    PORTE DE BERCY PARIS CENTRE At 0.5km / 0.31 miles

  • By train

    PARIS AUSTERLITZ At 1km / 0.63 miles

  • By train

    PARIS GARE DE LYON At 2km / 1.24 miles

GPS :48.832316, 2.38663

Congress centre

  • PULLMAN BERCY 0.1 km / 0.06 mi

Hotel services

District B

Come to District B to lounge, play, work alone or with others, drink, eat, and chat. Fresh, healthy, gourmet products to delight all.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 195 rooms
    • 5 rooms for people with reduced mobility
    • 3 family rooms
    • 17 connecting rooms
    • 170 non-smoking rooms
    • 8 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Paris Bercy Village 12th

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,509 reviews

TripAdvisor Rating 4.0/5

1,979 reviews

Well located, nice layout, friendly staff

Customer review rating 5.0/5

Drjonwilson Friends - 04/10/2021 Confirmed reviews ALL

Very friendly and helpful staff

Dear Jonathan, We very much appreciate your comments regarding your stay at the ibis Paris Bercy Village 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne sophie KERBOUL Directrice - ibis Paris Bercy Village

Awesome service and excellent personnel ! Amazing stay, as usual in this hotel :-)

Customer review rating 5.0/5

Hussein Business - 25/09/2021 Confirmed reviews ALL

Great staff ! very supportive, informative and excellent service : deserves a five star hotel rank . As you may know, I've been in hundreds of hotels, brands, and countriesincluding 6 stars ! The people of hotel ibis Bercy are exceptional ! Thank you ! I highly recommend it . I stayed here like 5 different times, and it's always a pleasure ! Thank's to Mr Elvis for his efficiency and kindness, thanks to Ms Jarriu for her awesome quality of service and great customer efforts, thank's to all the team too !

Dear HUSSEIN A., We very much appreciate your comments regarding your stay at the ibis Paris Bercy Village 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne sophie KERBOUL Directrice - ibis Paris Bercy Village

Excellent location

Customer review rating 3.5/5

Mike M. -. C. Business - 24/09/2021 Confirmed reviews ALL

The staff were very helpful in guiding use of local restaurants and shops. Room was efficient, though COVID policies limited cleaning - a little overkill. Will definitely stay again in future visits to this area of Paris.

Dear MICHAEL M., We very much appreciate your comments regarding your stay at the ibis Paris Bercy Village 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne sophie KERBOUL Directrice - ibis Paris Bercy Village

Well located

Customer review rating 4.0/5

Armando Couples - 10/09/2021 Confirmed reviews ALL

Room to small for 2 persons with luggage other than that it was perfect .

Dear ARMANDO , We very much appreciate your comments regarding your stay at the ibis Paris Bercy Village 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne sophie KERBOUL Directrice - ibis Paris Bercy Village

Well located

Customer review rating 4.0/5

Michael Friends - 05/09/2021 Confirmed reviews ALL

It’s interesting have a accomodation in france with ibis..with affordable price and good quality

Dear MICHAEL , We very much appreciate your comments regarding your stay at the ibis Paris Bercy Village 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne sophie KERBOUL Directrice - ibis Paris Bercy Village

Good location but not very clean and not comfortable

Customer review rating 2.0/5

M. Families - 23/08/2021 Confirmed reviews ALL

We loved the location. However room isn’t very clean. We only received two towels for our entire stay even though there is no cleaning during the stay during corona crisis, i believe the hotel should have provided more towels in advance. The bed was not very comfortable and poorly tucked sheets… The AC in the room was not functional the first night we spend at the hotel and barely cooling the room the rest of the stay. Very disappointing in the lack of AC during our stay. There is any hooks to hangs jacket or purses anywhere, only a minuscule closet-like that was not functional at all. The room was extremely small with a very narrow passage at the foot of the bed to go in and out of the exit or bathroom. The staff at the front desk were great and always available for inquiries. The cleaning staff was not available for daily cleaning due to the corona crisis, which add to the disappointing experience with the room. Overall, we are very disappointed with our stay in this hotel and will NOT return in the future.

Dear Madam M., Thank you for taking the time to tell us about your experience at the ibis Paris Bercy Village 12ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne sophie KERBOUL Directrice - ibis Paris Bercy Village

Excellent stay

Customer review rating 5.0/5

Victoria H. Families - 28/07/2021 Confirmed reviews ALL

Lovely clean calm hotel situated in Bercy Village with a brilliant team who provide excellent customer service and welcome you with a warm smile. Bedrooms are comfortable and clean, the beds are the best and guarantee a great night’s sleep. Due to current pandemic restrictions, rooms are not automatically cleaned during your stay (only upon request and towels can be changed at reception), but this was not a problem for us, as it was explained in advance. We ate in the restaurant one evening, food was plentiful, tasty, modern and good value (Caesar salad, sardine rillettes, and feta). Breakfast is always a good deal, even though the selection was more limited for obvious reasons compared to the good old days so understandable. Would have been nice to have at least one pain complet ou aux céréales though (only white sliced and pain de mie available). The usual juice, boiled eggs, cheese, ham, turkey, fruit, yoghurt, cereal, pastries were available and in plentiful supply though. Great selection of teas and coffees too. All in all a great stay, very relaxing, superb professional team, and I will be back.

Dear VICTORIA H., We very much appreciate your comments regarding your stay at the ibis Paris Bercy Village 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne sophie KERBOUL Directrice - ibis Paris Bercy Village

Lovely relaxing stay, brilliant service

Customer review rating 5.0/5

Victoria Solo - 14/06/2021 Confirmed reviews ALL

Lovely relaxing stay and brilliant service. Such pleasant welcoming staff, whoever I encountered was so helpful and cheerful, really good professional and friendly vibe. Had room 601 with the terrace and the view was fab, bed so comfy, clean terrace and room, was a really great stay.

Dear VICTORIA H., We very much appreciate your comments regarding your stay at the ibis Paris Bercy Village 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne sophie KERBOUL Directrice - ibis Paris Bercy Village

Feel home

Customer review rating 5.0/5

J. Business - 09/05/2021 Confirmed reviews ALL

I come very regularly to this hotel. Always nice people making sure your stay will be a good stay. I recommend 10 times

Friendly staff, clean room

Customer review rating 3.5/5

Christophe L. Business - 10/04/2021 Confirmed reviews ALL

I was there on a business trip during the COVID lockdown. So I couldn’t use the restaurant or bar. Breakfast in the morning was good. Friendly staff. As a gold Accor member I would have expected a room upgrade and a welcome drink even if served in the room. Not even a bottle of water.

Fabulous team

Customer review rating 5.0/5

Neil Solo - 01/03/2021 Confirmed reviews ALL

Although the current Covid situation, a very warm welcome and accommodating team that made my stay feel enjoyable. The team does not wear a uniform and it participates greatly in a more relaxed atmosphere. Cherry on the cake, if you are lucky, you can get a room with a view on the Eiffel Tower. Was fabulous with the full moon.

Dearest guest, My staff and I are very happy that you enjoyed your stay in our hotel. Feedbacks such as yours are our best reward! If by any chance you still had 2 minutes to give us, could you please share your experience on the website hotel page on Trip Advisor? We would be very grateful indeed. I hope we'll have the pleasure to welcome you again very soon. Anne sophie KERBOUL Directrice - ibis Paris Bercy Village

Good stay and easily accessible

Customer review rating 4.5/5

Mario G. Solo - 12/02/2021 Confirmed reviews ALL

It was a good experience, nevertheless too expensive for one night

Well located

Customer review rating 4.0/5

Audrey B. Friends - 19/01/2021 Confirmed reviews ALL

I love the Bercy area in Paris, the room was overall comfortable (despite old plastic mattresses and the lack of the most basic amenities). The staff was amazingly kind and helpful!

Stay was correct

Customer review rating 3.5/5

Philippe B. Business - 18/09/2020 Confirmed reviews ALL

Surprised to see that room cleaning was difficult to get. Yes this is COVID period but staying recently in some others ACCOR Hotels in Paris too it was possible to get daily cleaning just by asking 1 time.

Very well located

Customer review rating 4.0/5

Ap Couples - 10/03/2020 Confirmed reviews ALL

Very good experience. Nice placed. Nice stuff, very kind.

Irresponsible hotel

TripAdvisor rating 1.0/5

millscope Couples - 18/12/2019 TripAdvisor review

when there is riot and strike during on 5th December till 10th December; i been called for cancellation directly to the Ibis Paris Bercy on 6th and been taken up with verbal agreed but never respond in writing since then moreover follow by my email to accor's provided email address. it is call hotel services? just want to sell the room and money taken not bother on the customer request.

Things could be even better.....

TripAdvisor rating 4.0/5

markjyates Friends getaway - 20/11/2019 TripAdvisor review

Overall the hotel was very good and the staff excellent. However there was a problem with my shower (it alternated from warm to scalding hot and back all on its own) and whilst I reported it the problem remained. Also it wasn't clear on booking that the all you can eat breakfast did not include any hot food (scrambled egg etc.) which was a bit disappointing. The cold buffet was however good.

Excellent hotel, in an excellent location.

TripAdvisor rating 5.0/5

Odyssey51707938896 Couples - 28/03/2019 TripAdvisor review

The hotel is well located right beside the Bercy "Village", lots of restaurants, bars and shops in an old warehouse complex, the pleasant park and 15 minutes easy walk to Gare De Lyon station.The room was good, tea/coffee facilities were provided and the breakfast at e9.50 was good value for money.

Great location & staff

TripAdvisor rating 4.0/5

OnAir90899 Business - 14/03/2019 TripAdvisor review

It is a nice clean hotel with new rooms and quite comfortable. This hotel is going through some renovations for a white and now most of the room are refurbished. Currently the breakfast area is being renovated so the space is limited.

Location and access to Paris

TripAdvisor rating 4.0/5

Michel A Couples - 05/10/2018 TripAdvisor review

Very Tiny room !! but excellent location and surroundings.The Bercy village is a nice attraction with many restaurants and shops. It is a nice walk in the park to reach Gare de Lyon. Metro is next door to go anywhere in Paris.Breakfast room needs some care.The staff was nice and smiling.

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