Hotel - Novotel Brisbane
Novotel Hotel Novotel Hotel

Novotel Brisbane Hotel

4.0/5 2,906 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Breakfast buffet
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
See all services

Hotel location

Companies and event centres nearby

Company

BHP1 km / 0.62 mi
SUNCORP METWAY BANK0.1 km / 0.06 mi

Congress centre

BRISBANE CONVENTION CENTRE2 km / 1.24 mi BRISBANE ENTERTAINMENT CENTRE20 km / 12.43 mi

Exhibition centre

BRISBANE CONVENTION CENTRE2 km / 1.24 mi ENTERTAINMENT CENTRE20 km / 12.5 mi

Your meetings and events

Committed to providing exceptional conference facilities and the best in personalised service, Novotel Brisbane is the ideal choice of venue for meetings, conferences and events in Brisbane. With the ability to offer more than just the standard boardroommeeting, this Brisbane conference centre can offer tailored packages and events that really stand out. Guests organising an event at the hotel could choose to hold a conference on the striking Restaurant terrace, or even arrange an exclusive meeting in the kitchen, allowing attendees to see how a working kitchen really operates. A range of pre-function areas and modern conferencing facilities are available, and a dedicated Conference and Events team is on hand to assist with all organisation and planning.

Novotel Brisbane Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DOBSON 34 m2 3 m 0 0 16 16 0
MACKELLAR 39 m2 4 m 30 15 15 21 30
SIMPSON 39 m2 4 m 30 15 15 21 30
PATERSON 1 & 2 45 m2 4 m 100 30 30 56 80
GILMORE 52 m2 4 m 40 20 20 24 40
MURRAY 54 m2 3 m 50 20 20 33 30
WALKER 63 m2 3 m 50 20 20 30 40
KENDALL 91 m2 3 m 100 30 30 56 70
LAWSON 1 131 m2 3 m 130 40 40 85 72
LAWSON 2 151 m2 3 m 175 40 40 95 88
POOL TERRACE 214 m2 0 m 0 0 0 0 80
BALLROOM 282 m2 3 m 350 80 80 180 250
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • Airconditioned meeting room
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Providing a peaceful space that is designed for natural living, each of the 296 guest rooms and suites at Novotel Brisbane is a joy to retire to at the end of a long day. Guests searching for hotels in Brisbane can enjoy spacious accommodation and a wide

  • 296 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Data port in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Cordless telephone
    • Phone with 2 handsets in room
    • WIFI in your room
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 ALL Rating 18,960 reviews

Our guest reviews for
Novotel Brisbane

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,906 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Friends - 12/02/2020 Confirmed reviews ALL

Flight cancelled. Room avail late night. Efficient check in and stay

Peter S. Business - 12/02/2020 Confirmed reviews ALL
« Good and functional »

I was part of the Powerful presentations group. The hotel was good, the banquet service was pretty good but from time to time very noisy in the back of the house. The bar was ok but mostly a little short staffed with 1 poor harried young guy trying to keep up with serving drinks, food, and clearing tables.

Karen Business - 11/02/2020 Confirmed reviews ALL
« Excellent stay »

Perfect stay from beginning to end. Comfortable room with a bath, well equipped gym, swimming pool. Breakfast had a great variety of items - Bircher muesli was particularly good. I had dinner at the bar, the burger was delicious. Can not fault the stay nor the friendly staff, everything was perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, Thanks for your recent review following your stay with us. Great to see you enjoyed most aspects of your stay and I trust the rest of your experience in Brisbane was a good one too. We look forward to seeing you again soon. Best regards, Ron Turner Chief Engineer

Linda Business - 11/02/2020 Confirmed reviews ALL
« Excellent Service »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you for your fantastic review. We are always trying to find way to go above and beyond for all our guests and your comfort and satisfaction is our highest priority. Our team will appreciate your feedback and I am sure it will serve as further encouragement for them. We hope to welcome you back to Novotel Brisbane in the near future! Kindest Regards, Samantha Jackson Duty Manager

Les B. Couples - 11/02/2020 Confirmed reviews ALL
« good stay »

We were in Brisbane for a grandson's birthday. It was cheaper, more comfortable and with a nice breakfast, than motels near where the party was held.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Leslie, Thank you for your fantastic feedback. Guest satisfaction is our highest priority and your feedback will be greatly appreciated by our team members. We hope to be able to welcome you back to Novotel Brisbane in the near future! Kindest Regards, Samantha Jackson Duty Manager

Ciel Couples - 10/02/2020 Confirmed reviews ALL
« Steep hill »

Steep hill or steps to return from walks. Comfortable,

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thanks for taking the time to provide feedback on your recent stay. We appreciate your feedback which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Thanks again and I hope you enjoyed the rest of your travels. Regards, Ron Turner Chief Engineer

Paul C. Couples - 10/02/2020 Confirmed reviews ALL
« Comfortable and good location »

Pleasant staff, good facilities and comfortable room contributed to a very enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Alan Brophy Duty Manager

Allan G. Business - 10/02/2020 Confirmed reviews ALL
« Well located »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Alan Brophy Duty Manager

Patricia D. Business - 10/02/2020 Confirmed reviews ALL
« Outstanding Stay at the Novotel . »

From the moment Jess booked us in on Thursday afternoon until checkout on Saturday morning nothing was too much trouble. All the staff at the Novotel Brisbane were courteous and friendly. Our nights spent in the Gourmet Bar were absolutly wonderful. The choice of food provided at the Novotel was outstanding. Our room was more than comfortable. Everything was cleaned to the highest of standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Jess who will be very proud to learn of these kind sentiments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Brophy Duty Manager

Strachan Business - 10/02/2020 Confirmed reviews ALL
« Convenient Business Accommodation »

The Novotel at 200 Creek Street Brisbane is the ideal accommodation for business travel. Located on the inner fringe of the CBD it provides convenient access to the city. The Novotel is well appointed and the restaurant provides excellent food

David Couples - 10/02/2020 Confirmed reviews ALL
« Happy Stay »

Lovely hotel Centrally located and very comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thanks for the lovely review. The team will be delighted to know they assisted in providing a memorable stay. I hope you enjoyed the rest of your travels and we hope to see you again. Sincerely, Ron Turner Chief Engineer

Tony B. Business - 09/02/2020 Confirmed reviews ALL
« Great stay - upgraded to Premier Floor on arrival »

Well situated in town, easy parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony, Thank you for the great review of our hotel and we are glad to see you enjoyed the upgrade to our premier floor! We are thrilled that you enjoyed your stay and hope to see you again very soon. Best regards, Alan Brophy Duty Manager

Kirstie Families - 09/02/2020 Confirmed reviews ALL
« Good Stay - Except for the Parking »

All the staff were amazing, food was amazing drinks were amazing. I think the hotel needs a bit of love... or maintenance. The owners of the car park are horrible and addition signage is required to ensure guests are aware of the instructions with regards to parking. We had to pay $67 to the car park even though our stay was complimentary! and they have denied our refund!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kirstie, Thanks for taking the time to provide feedback on your recent stay. We appreciate your feedback which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Thanks again and I hope you enjoyed the rest of your travels. Regards, Ron Turner Chief Engineer

Matthew R. Business - 09/02/2020 Confirmed reviews ALL
« Poor »

I'm there every month for a few days , been for many years, this trip was dreadful , from the greeting to phones not answered and the food... the food oh my god its dreadful ! I now eat across the road at Mantra. Seems to me a change of management as the place was very different and not appealing at all

Our hotel has responded to the review
Our hotel has responded to the review

Hi Matthew I am so sorry to hear that your experience was not up to standard on your previous stay. As a regular guest that stays at Novotel Brisbane we would like to find out what food you enjoy so that maybe we can tailor our menu to your needs. I have passed on all your comments to our head chef and food and beverage manager so that we can make changes in this area and improve the quality of the food. Kind Regards Claire Looser Front Office Manager

Fiona Couples - 09/02/2020 Confirmed reviews ALL
« Great spot »

This booking was part of a Virgin Australia 2 night Mystery Break. It was a Great location for us, as we were able to walk around the city to everything easily. I was a bit disappointed the booking was for two double beds and not one King size and when I asked if we could swap was told nothing was available. But as it turned it out, having a bed each still worked and mad for comfortable sleeping! Room was clean and well presented. We did have in-room breakfast one morning which was yummy, but didn't get another menu card to hang on our door for the next morning. I realise I could have asked for one, but we decided to have breakfast out anyway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona, Thanks so much for taking the time to provide such positive feedback following your recent stay with us. We hope to welcome you back sometime. Sincerely, Wafa Taha Executive Housekeeper

Anonymous Business - 09/02/2020 Confirmed reviews ALL

Ok, except that the sink in my bathroom wasn’t draining properly - like the drain was blocked or something. I called after my first night and reception said they would send someone to fix it. But it was the same for the next two nights of my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thanks for taking the time to provide feedback on your recent stay. We appreciate your feedback which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience.I will have a maintenance team member look into this drain issue. Thanks again and I hope you enjoyed the rest of your travels. Regards, Ron Turner Chief Engineer

Carmen Families - 09/02/2020 Confirmed reviews ALL
« Good stay »

Very helpful, friendly staff, very clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Orazio, Thanks for your recent review following your stay with us. Great to see you enjoyed most aspects of your stay and I trust the rest of your experience in Brisbane was a good one too. We look forward to seeing you again soon. Best regards, Wafa Taha Executive Housekeeper

Na Families - 09/02/2020 Confirmed reviews ALL
« Good stay »

Staycationing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carmel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Alan Brophy Duty Manager

M W. Business - 09/02/2020 Confirmed reviews ALL
« Very Nice »

Comfortable, clean rooms in a great location. Great, friendly service also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miranda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Alan Brophy Duty Manager

Ps Business - 07/02/2020 Confirmed reviews ALL
« Enjoyable experience »

Nice rooms and coffee spots. Clean and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With kind regards, Alan Brophy Duty Manager

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