Hotel - Novotel Brisbane
Novotel Hotel Novotel Hotel

Novotel Brisbane Hotel

4.0/5 2,906 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Breakfast buffet
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
See all services

Hotel location

Companies and event centres nearby

Company

BHP1 km / 0.62 mi
SUNCORP METWAY BANK0.1 km / 0.06 mi

Congress centre

BRISBANE CONVENTION CENTRE2 km / 1.24 mi BRISBANE ENTERTAINMENT CENTRE20 km / 12.43 mi

Exhibition centre

BRISBANE CONVENTION CENTRE2 km / 1.24 mi ENTERTAINMENT CENTRE20 km / 12.5 mi

Your meetings and events

Committed to providing exceptional conference facilities and the best in personalised service, Novotel Brisbane is the ideal choice of venue for meetings, conferences and events in Brisbane. With the ability to offer more than just the standard boardroommeeting, this Brisbane conference centre can offer tailored packages and events that really stand out. Guests organising an event at the hotel could choose to hold a conference on the striking Restaurant terrace, or even arrange an exclusive meeting in the kitchen, allowing attendees to see how a working kitchen really operates. A range of pre-function areas and modern conferencing facilities are available, and a dedicated Conference and Events team is on hand to assist with all organisation and planning.

Novotel Brisbane Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DOBSON 34 m2 3 m 0 0 16 16 0
MACKELLAR 39 m2 4 m 30 15 15 21 30
SIMPSON 39 m2 4 m 30 15 15 21 30
PATERSON 1 & 2 45 m2 4 m 100 30 30 56 80
GILMORE 52 m2 4 m 40 20 20 24 40
MURRAY 54 m2 3 m 50 20 20 33 30
WALKER 63 m2 3 m 50 20 20 30 40
KENDALL 91 m2 3 m 100 30 30 56 70
LAWSON 1 131 m2 3 m 130 40 40 85 72
LAWSON 2 151 m2 3 m 175 40 40 95 88
POOL TERRACE 214 m2 0 m 0 0 0 0 80
BALLROOM 282 m2 3 m 350 80 80 180 250
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • Airconditioned meeting room
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Providing a peaceful space that is designed for natural living, each of the 296 guest rooms and suites at Novotel Brisbane is a joy to retire to at the end of a long day. Guests searching for hotels in Brisbane can enjoy spacious accommodation and a wide

  • 296 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Data port in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Cordless telephone
    • Phone with 2 handsets in room
    • WIFI in your room
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.3/5 ALL Rating 18,977 reviews

Our guest reviews for
Novotel Brisbane

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,906 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Paul Business - 14/02/2020 Confirmed reviews ALL
« Middle of the road »

Well located lower rated hotel. General service is good, rooms are a bit tired, air cond either freezing or off, arborists working outside the room early in the morniong when trying to sleep after an overnight flight, poor quality breakfast and disapointing to have a bath tub shower in a premium room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thanks for sharing your feedback following your recent stay. I am pleased that you seemed to enjoy most aspects of your stay. I will share the rest of your comments with the team for review as we always aim to provide the highest level of service and your feedback is valuable to us. Sincerely, Wafa Taha Executive Housekeeper

Carmen F. Business - 14/02/2020 Confirmed reviews ALL
« Great view from my hotel room! »

I stayed in the hotel during a business trip. Location is good. It is a short walk from the river, which offers plenty of restaurants and bars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carmen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kindest regards, Alan Brophy

Charlotte Business - 13/02/2020 Confirmed reviews ALL
« New, modern decor and comfortable stay »

Really enjoyed the bath. Big, comfortable bed. The menu for food was meant to be on the TV but mine didn't work - all good, they sent up a paper menu. The air-con was a little inconsistent in my room, but no so much that it impacted my stay. I was there for business and it was more than adequate!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, Thanks for taking the time to provide feedback on your recent stay. We appreciate your feedback which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. i will have my team look at the air-com in this room. Thanks again and I hope you enjoyed the rest of your travels. Regards, Ron Turner Chief Engineer

Julie T. Friends - 13/02/2020 Confirmed reviews ALL
« Helpful staff »

From early check-in to calling a taxi for us kn departure, the staff were awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, Thank you for your fantastic review! It is positive feedback like this which continues to encourage our team to be constantly finding ways to make all of our guests feel welcome and comfortable. We hope to welcome you back to Novotel Brisbane in the near future! Kindest Regards, Samantha Jackson Duty Manager

Sergey V. Business - 13/02/2020 Confirmed reviews ALL
« good stay as always »

I really like staying here as the rooms are large and food in the restaurant is great

Joroots Families - 13/02/2020 Confirmed reviews ALL
« Very Accommodating »

Staff were very kind as we came in looking for a room for the night after having had our 2-month apartment cancelled on us. Now where and what next? They helped us locate another apartment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo-Anne, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Brophy Duty Manager

Bryan Families - 13/02/2020 Confirmed reviews ALL
« Great Location and modern rooms »

Had a great nights stay at Novotel Brisbane. My 4wd with luggage on the roof was kindly parked for me in the loading bay, friendly reception staff and the room was very spacious, modern and clean. It was a wet evening and the hotel provided an umbrella for me. Very enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bryan, Thank you for your fantastic feedback. Guest satisfaction and comfort is our highest priority here at Novotel Brisbane and I am sure that your kind words will serve as further encouragement for all the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest Regards, Samantha Jackson Duty Manager

Keith Business - 13/02/2020 Confirmed reviews ALL
« Decent stay »

Whilst it was a decent stay, the rooms and facilities could be improved and refurbished.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith, Thanks for taking the time to provide feedback on your recent stay. We appreciate your feedback which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Hopefully looking at a smalll refurb soon. Thanks again and I hope you enjoyed the rest of your travels. Regards, Ron Turner Chief Engineer

S. Families - 13/02/2020 Confirmed reviews ALL
« THE LOCATION WAS NEAR TO CENTRAL STATION »

STAFF ARE VERY NICE, WELCOME DRINKS WITH COLD OR HOT ARE GOOD, WE ALSO ENJOYED APPLES

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yin Fong Shirley, Thanks so much for taking the time to provide such positive feedback following your recent stay with us. We hope to welcome you back sometime. Sincerely, Wafa Taha Executive Housekeeper

Billm Business - 13/02/2020 Confirmed reviews ALL
« Very comfy, convenient and fantastic restaurant »

See above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bill, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alan Brophy Duty Manager

Peter C. Business - 13/02/2020 Confirmed reviews ALL

prompt, courteous service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thanks for the lovely review. The team will be delighted to know they assisted in providing a memorable stay. I hope you enjoyed the rest of your travels and we hope to see you again. I am hoping to have the baths removed in the next refurb. Sincerely, Ron Turner Chief Engineer

Anonymous Business - 13/02/2020 Confirmed reviews ALL
« Good »

Room was good, was placed into one of your restricted access rooms with no bath shower, it had a large open shower, far better than the small/tight/cramped bath showers, bed was comfortable, TV was good, room service was prompt and food very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, Thanks for taking the time to provide feedback on your recent stay. We appreciate your feedback which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Thanks again and I hope you enjoyed the rest of your travels. Regards, Ron Turner Chief Engineer

Roger K. Couples - 13/02/2020 Confirmed reviews ALL
« Pleasant stay »

Good stay in a fairly central location where the staff were helpful and friendly. Menu a little limited although bar food was fine. Only real downside was That there wasn’t a great deal of relaxation space in the lounge/bar area

Anonymous Friends - 12/02/2020 Confirmed reviews ALL

Flight cancelled. Room avail late night. Efficient check in and stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Brophy Duty Manager

Peter S. Business - 12/02/2020 Confirmed reviews ALL
« Good and functional »

I was part of the Powerful presentations group. The hotel was good, the banquet service was pretty good but from time to time very noisy in the back of the house. The bar was ok but mostly a little short staffed with 1 poor harried young guy trying to keep up with serving drinks, food, and clearing tables.

Karen Business - 11/02/2020 Confirmed reviews ALL
« Excellent stay »

Perfect stay from beginning to end. Comfortable room with a bath, well equipped gym, swimming pool. Breakfast had a great variety of items - Bircher muesli was particularly good. I had dinner at the bar, the burger was delicious. Can not fault the stay nor the friendly staff, everything was perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, Thanks for your recent review following your stay with us. Great to see you enjoyed most aspects of your stay and I trust the rest of your experience in Brisbane was a good one too. We look forward to seeing you again soon. Best regards, Ron Turner Chief Engineer

Linda Business - 11/02/2020 Confirmed reviews ALL
« Excellent Service »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you for your fantastic review. We are always trying to find way to go above and beyond for all our guests and your comfort and satisfaction is our highest priority. Our team will appreciate your feedback and I am sure it will serve as further encouragement for them. We hope to welcome you back to Novotel Brisbane in the near future! Kindest Regards, Samantha Jackson Duty Manager

Les B. Couples - 11/02/2020 Confirmed reviews ALL
« good stay »

We were in Brisbane for a grandson's birthday. It was cheaper, more comfortable and with a nice breakfast, than motels near where the party was held.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Leslie, Thank you for your fantastic feedback. Guest satisfaction is our highest priority and your feedback will be greatly appreciated by our team members. We hope to be able to welcome you back to Novotel Brisbane in the near future! Kindest Regards, Samantha Jackson Duty Manager

Ciel Couples - 10/02/2020 Confirmed reviews ALL
« Steep hill »

Steep hill or steps to return from walks. Comfortable,

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thanks for taking the time to provide feedback on your recent stay. We appreciate your feedback which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Thanks again and I hope you enjoyed the rest of your travels. Regards, Ron Turner Chief Engineer

Paul C. Couples - 10/02/2020 Confirmed reviews ALL
« Comfortable and good location »

Pleasant staff, good facilities and comfortable room contributed to a very enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Alan Brophy Duty Manager

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