Hotel - Novotel Brisbane
Novotel Hotel Novotel Hotel

Novotel Brisbane Hotel

4.0/5 2,876 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

BHP1 km / 0.62 mi
SUNCORP METWAY BANK0.1 km / 0.06 mi

Congress centre

BRISBANE CONVENTION CENTRE2 km / 1.24 mi BRISBANE ENTERTAINMENT CENTRE20 km / 12.43 mi

Exhibition centre

BRISBANE CONVENTION CENTRE2 km / 1.24 mi ENTERTAINMENT CENTRE20 km / 12.5 mi

Your meetings and events

Committed to providing exceptional conference facilities and the best in personalised service, Novotel Brisbane is the ideal choice of venue for meetings, conferences and events in Brisbane. With the ability to offer more than just the standard boardroommeeting, this Brisbane conference centre can offer tailored packages and events that really stand out. Guests organising an event at the hotel could choose to hold a conference on the striking Restaurant terrace, or even arrange an exclusive meeting in the kitchen, allowing attendees to see how a working kitchen really operates. A range of pre-function areas and modern conferencing facilities are available, and a dedicated Conference and Events team is on hand to assist with all organisation and planning.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DOBSON 34 m2 3 m 0 0 16 16 0
MACKELLAR 39 m2 4 m 30 15 15 21 30
SIMPSON 39 m2 4 m 30 15 15 21 30
PATERSON 1 & 2 45 m2 4 m 100 30 30 56 80
GILMORE 52 m2 4 m 40 20 20 24 40
MURRAY 54 m2 3 m 50 20 20 33 30
WALKER 63 m2 3 m 50 20 20 30 40
KENDALL 91 m2 3 m 100 30 30 56 70
LAWSON 1 131 m2 3 m 130 40 40 85 72
LAWSON 2 151 m2 3 m 175 40 40 95 88
POOL TERRACE 214 m2 0 m 0 0 0 0 80
BALLROOM 282 m2 3 m 350 80 80 180 250
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • Airconditioned meeting room
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Providing a peaceful space that is designed for natural living, each of the 296 guest rooms and suites at Novotel Brisbane is a joy to retire to at the end of a long day. Guests searching for hotels in Brisbane can enjoy spacious accommodation and a wide

  • 296 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Data port in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Cordless telephone
    • Phone with 2 handsets in room
    • WIFI in your room
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.3/5 ALL Rating 18,513 reviews

Our guest reviews for
Novotel Brisbane

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,876 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Nat Business - 28/11/2019 Confirmed reviews ALL
« Clean and comfortable - quite spacious »

It was a clean and comfortbale room that was quite spacious. I would say, though, that I found working the lights quite problematic. I couldnt always figure out how to get the lights I wanted to come on to come on - the switches and the links between the switches, I found quite confusing

Felainne Couples - 28/11/2019 Confirmed reviews ALL
« Decent enough »

No big issues, great reception. Rooms need a little more tic. Spot cleaning of walls and door in bathroom, clean the air conditioner had slight smell.

Will Business - 28/11/2019 Confirmed reviews ALL

Very good except bed was slightly uncomfortable and aircon didn't work very well.

Garry B. Couples - 28/11/2019 Confirmed reviews ALL
« Got what we paid for »

Accommodation good staff good night time meal average. asked for medium steak got medium rare at best. Breakfast average had to ask for and wait for things to be replenished

Jill D. Families - 27/11/2019 Confirmed reviews ALL

Staff were excellent room was fantastic we received an upgrade Is our new favourite in Brisbane

Steve L. Business - 27/11/2019 Confirmed reviews ALL
« Extremely helpful staff at reception and for our conference organisation and catering »

Very welcoming and helpful staff for all of our needs. The conference facilities are excellent, and he conference catering the most interesting and healthiest I have experienced in years of meetings. The conference liaison officer responded to all of our needs, especially with last-minute registrations. The bar area is welcoming and enjoyable, and the breakfast are is pleasant enough, with great options for dietary issues.

Robert B. Friends - 27/11/2019 Confirmed reviews ALL
« Staff excellent Hotel bathroom requires updating. Shower over bath not goof for older person »

Food and beverage areas good staff competent which made the short stay pleasent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thanks for taking the time to provide feedback on your recent stay. We appreciate your feedback which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Hopefully looking at the design of the bathrooms next time we do a refurb. Thanks again and I hope you enjoyed the rest of your travels. Regards, Ron Turner Chief Engineer

Rebecca Business - 27/11/2019 Confirmed reviews ALL
« great, clean, tidy, prompt service »

the only thing and maybe more to do with no daylight savings, but even with the heavy blinds I was woken up at approx. 5am as the room was getting light. Other than that, all was really good.

John L. Business - 27/11/2019 Confirmed reviews ALL
« enjoyable stay »

comfortable

Noel G. Couples - 27/11/2019 Confirmed reviews ALL
« DElightful stay »

Reception staff very helpful and checkin process was great. Have stayed before so room was as expected but very clean and comfortable. Breakfast in the morning was very good and satisfying.

Paul Friends - 26/11/2019 Confirmed reviews ALL
« Everything was done politly and efficiently »

The only issue was no parking in house guest should have reserved parking

Denise Business - 26/11/2019 Confirmed reviews ALL
« welcoming »

Felt a special quest from checkin until checkout great location. amazing buffet breakfast. Special VIP welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise, Thank you for choosing to stay at the Novotel Brisbane. I'm happy to hear that you enjoyed your stay with us this time. It's always good to hear when guests have a wonderful time, especially those that are members of our loyalty program :) Sincerely, Bertz Ruaya Assistant Night Manager

Jesse K. Couples - 26/11/2019 Confirmed reviews ALL

Poor compared to usually

Danielle Friends - 26/11/2019 Confirmed reviews ALL
« Room was extremely hot »

The hotel was lovely but unfortunately during our stay the hotels air con didn’t seem to be working, it was extremely hot throughout the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danielle, Thanks for taking the time to provide feedback on your recent stay. We appreciate your feedback which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Thanks again and I hope you enjoyed the rest of your travels. Regards, Ron Turner Chief Engineer

Helen Couples - 26/11/2019 Confirmed reviews ALL
« Fabulous »

Welcoming staff, spacious room and great facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, Thanks for taking the time to provide feedback on your recent stay. We appreciate your feedback which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Thanks again and I hope you enjoyed the rest of your travels. Regards, Ron Turner Chief Engineer

Anonymous Solo - 26/11/2019 Confirmed reviews ALL
« Mrs. »

Enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline , We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ron Turner Chief Engineer

Steve M. Business - 26/11/2019 Confirmed reviews ALL
« Disappointing »

I love the Brisbane Novotel and when travelling to Brisbane it is my personal preference to stay - even though we stay at the Sofitel (amazing) or the Mercure, Pullman or Southbank Novotel and I have enjoyed the stays over the past almost 5 years since travelling & staying in Brisbane. This time seriously - it was disappointing! The building looked tired and the staff did also! This isn’t a criticism - but a significant observation by myself and my wife. From the 24 hours before I checked in when I rang to confirm (9.03pm on 20/11) the receptionist sounded very confused with our booking even after talked her through it for 4 minutes. This was further evidenced when I arrived at 4.08pm on 21/11 to check in and had to explain myself all again! Unusually the internet was very poor in our room! TV (some) channels didn’t work! Room service was prompt - oh I forgot the call around 11am on the Friday when I was napping, asking when I was going to check out today!!!??? I needed to explain for a 3rd time! The floor staff were nice - room service & house keeping! When checking out we decided to make use of our drink vouchers as Accor members - due to not drinking alcohol we rarely use them! So my wife got a coffee to go & I got a Coke with no sugar! My wife’s coffee was a bit sour she said - my Coke Zero has Zero flavour along with Zero sugar! I looked at the use by date - 21 July 2019!! Yes it had expired a full 4 months ago!! I still have the 3/4 full bottle at home now!! So yes, it was disappointing!! The funny thing is, we are travelling back to Brisbane in another month - will need 2/3 rooms and I still want to book at the Novotel Brisbane, but there is no way I will be able to convince my wife to book with you guys!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, Thanks for sharing your feedback following your recent stay. I will be contacting you directly to discuss your feedback. We appreciate the opportunity to help us perform at our best. Thanks again. Richard McArthur General Manager

Phil S. Couples - 25/11/2019 Confirmed reviews ALL
« Excellent all round »

Brief stay. Great room, exceptional full breakfast, and dining particularly for evenings. Great staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Sam Jackson Duty Manager

Pamela P. Families - 25/11/2019 Confirmed reviews ALL
« Nice »

Very nice stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kindest regards Sam Jackson Duty Manager

Anonymous Solo - 25/11/2019 Confirmed reviews ALL

Always happy staff. Great crew.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffery, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Sam Jackson Duty Manager

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