Mercure Brisbane 4 stars

Customer review rating 4.2/5 10,127 reviews
Mercure Brisbane
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+ 24 Services

Hotel extras

Mercure Brisbane combines style with convenience, providing guests with an excellent range of features, including 24 hour reception and room service, a modern fitness centre, paid car parking, and paid broadband and WIFI access.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Babysitting on request (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Brisbane

85-87 North Quay
4000
brisbane
australia

Tel: +61732372310

Fax: (+61)7/32363891

Contact email

Check-in from 14h00

Check out up to 11h00

  • NORTH QUAY... :  CENTENARY HWY ROMA STREET

  • NORTH QUAY.... :  SOUTH-EAST FWY ROMA STREET

  • NORTH QUAY..... :  SOUTH-EAST FWY ROMA STREET

  • CENTRAL STATION :  ROMA STREET CENTRAL STATION

  • By plane

    BRISBANE At 16km / 10 miles

  • By plane

    BRISBANE At 16km / 10 miles

  • By boat

    CITYCAT At 0.05km / 0.03 miles

  • By boat

    RIVER CROSSING At 0.05km / 0.03 miles

  • By helicopter

    QLD UNI OF TECHNOLOGY-GARDENS PT At 1km / 0 miles

  • By helicopter

    ROYAL BRISBANE HOSPITAL At 2.5km / 1.56 miles

  • By car

    TURBOT STREET At 0.05km / 0.03 miles

  • By train

    CENTRAL STATION At 0.05km / 0.03 miles

  • By train

    ROMA STREET STATION At 0km / 0 miles

GPS :-27.470037, 153.020995

Companies

  • AMP STATE OFFICE 0.8 km / 0.5 mi
  • AXA CENTRE 0.4 km / 0.25 mi
  • CITY BANK CENTRE 1.0 km / 0.62 mi
  • EDUCATION HOUSE 0.8 km / 0.5 mi
  • ENERGEX HEADQUARTERS 0.3 km / 0.19 mi
  • MLC CENTRE 0.1 km / 0.06 mi
  • POST OFFICE SQUARE (GPO) 0.7 km / 0.43 mi
  • QUEENSLAND HEATLH BLDG 0.7 km / 0.43 mi
  • QUEENSLAND TRAVEL ACADEMY 1.0 km / 0.62 mi
  • RESERVE BANK 0.2 km / 0.12 mi
  • STATE LIBRARY OF QUEENSLAND 1.0 km / 0.62 mi
  • STATE WORKS CENTRE 0.9 km / 0.56 mi
  • WESTPAC SECURITIES CENTRE 0.5 km / 0.31 mi
Companies

Your meetings and events

Providing extensive meeting and conference facilities and an exceptional city centre location, Mercure Brisbane is the ideal choice of venue for events of all sizes in Brisbane. As a Brisbane conference centre, the hotel features 11 contemporary functionrooms over three floors, as well as plenty of pre-function space and a restaurant and bar perfect for post-meeting catch-ups. Versatile and modern, each event space can be arranged in a range of layout configurations, including boardroom and banquet styles, and classroom, U-shape and theatre styles. Event spaces also vary in size, catering for as few as 10 delegates to as many as 800. Guests organising an event at the hotel can choose from a range of conference packages, with tailored options available.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Slide projector

  • Overhead projector

  • WIFI access

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Recently refurbished, guest rooms at Mercure Brisbane offer a range of accommodation options to suit all guest requirements, including Superior, Privilege and Deluxe options. During the refurbishment, Mercure and WMK Architecture collaborated to create a warm yet modern space filled with bright colour, which is both inviting and comfortable. The work of local artist Kelly Fielding was also incorporated into the room design, which includes her range of headboards designed to resemble the Brisbane River.

Accessible room

Superior Room 1 Queen Bed City View

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room 2 Double Beds City View

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Superior Room 1 Queen Bed River View

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room 2 Double Beds River View

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room 1 Queen Bed River View

  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Room 1 King Bed River View

  • Max. number of persons: 4
  • Area: From 31 / 334 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

MREPUBLIC RESTAURANT

Type of cuisine: Regional

We are MRepublic. A place where seasonal ingredients and produce come alive. Where locality matters. Where we care about the farmers as much as we care about the farm. An experience not just for the tastebuds, but all the senses.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MREPUBLIC RESTAURANT & BAR

Non contractual photo

MRepublic Bar is the perfect destination to eat, drink and enjoy the local surrounds. Overlooking the Brisbane River, MRepublic Bar provides comfortable seating in a casual setting with spectacular views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,127 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,927 reviews

Customer review rating 4.2/5

Sharon Families - 12/04/2020 Confirmed reviews ALL

Staff were amazing

Dear Sharon, Thank you so very much for taking the time to share with us your feedback, we truly appreciate it. At this difficult time, to receive positive feedback means the world to the team and we are so glad to learn that you stay was comfortable and enjoyable as possible. Thank you for your loyalty to Accor, it means everything to us. I look forward to welcoming you back to the Mercure Brisbane again soon. Stay Safe. regards, Natasha Du Plessis Hotel Manager Mercure & ibis Brisbane

Room was messy no movies on the tv

Customer review rating 4.2/5

Zac Families - 05/04/2020 Confirmed reviews ALL

Room no room service no movie channel or smart tv really poor stay

Dear Zac, Please first let me express my sincerest apologies. I am really saddened to hear that as one of our loyal guests, your experience at our hotel did not match your expectations. I am really sorry that you did not enjoy your stay with us over this time. I really appreciate the time you have taken to provide your feedback, and I do hope you will allow us the opportunity to welcome you to Mercure Brisbane. Kind regards, Natasha Du Plessis Hotel Manager Mercure & ibis Brisbane

Well located

Customer review rating 4.2/5

Leann Business - 29/03/2020 Confirmed reviews ALL

It was good location, walking distance to restaurants and shops. Room was clean and spacious. Only had 3 pillows for 2 people, just a thin blanket sheet, toilet would screech for 5 minutes after flushing.

Hi Leann, Thank you for taking the time to tell us about recent your experience at the Mercure Brisbane. In reading your comments, I can see that there were a few areas that we didn't get quite right and I am sorry that this impacted your overall stay with us.Please rest assured that we will look into the fault with the toilet and replace the blanket in the room you stayed in with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Stay safe and kindest regards, Natasha Du Plessis Hotel Manager Mercure & ibis Brisbane

Well located

Customer review rating 4.2/5

N. S. Couples - 29/03/2020 Confirmed reviews ALL

Our interim stay in Brisbane, before travelling back to Hervey Bay, was unfortunately subject to restricted facilities (for meals, use of pool and gym closed) due to Corona virus outbreak, although we were well and not "positive".

Dear Suzanne, Thank you so very much for taking the time to provide such valuable feedback regrading your recent stay with us at Mercure Brisbane. Despite the restrictions placed on the Hotel with the government instructed closure of our Food & Beverage outlets and pool, it is nice to hear that our team were able to assist you. Thank you also for recognizing Hazel and Marlen - they will be thrilled to hear that you enjoyed your stay. Thank you for your loyalty to Accor, it means everything to us at this difficult time. I look forward to welcoming you to the Mercure Brisbane again soon. Stay safe and kind regards, Natasha Du Plessis Hotel Manager Mercure & ibis Brisbane

good stay

Customer review rating 4.2/5

Melita Couples - 25/03/2020 Confirmed reviews ALL

Always a delight.

Dear Melita, Thank you! It is so lovely to hear that your stays with us are always a delight. Receiving positive feedback, especially at this difficult time always makes us smile and I will definitely be sharing your comments with the Hotel team. Thank you again for sharing your experience, we look forward to welcoming your back to Brisbane and our Hotel soon. Stay safe and Take care, Natasha Du Plessis Hotel Manager Mercure & ibis Brisbane

Great Stay

Customer review rating 4.2/5

Toni Couples - 23/03/2020 Confirmed reviews ALL

Once again enjoyed our stay with Mecure Brisbane. Room was spacious with everything we needed and it is in a handy location to get to the city and Suncorp Stadium. Lovely views of the Brisbane River and Southbank. Friendly staff.

Dear Toni, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. I am thrilled to be able to pass on such positive feedback to my team members. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

Motel trying to be a hotel

Customer review rating 4.2/5

Danielle W. Couples - 23/03/2020 Confirmed reviews ALL

Upon arrival our room had not been serviced from the previous guest, when it was serviced our duty free alchohol went missing, we were moved to a room that was not the premium we had paid for, not staying again.

Great stay

Customer review rating 4.2/5

Anonymous Solo - 22/03/2020 Confirmed reviews ALL

Easy to book, friendly staff, lovely food!

Dear V., Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. I am thrilled to be able to pass on such positive feedback to my team members. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

Friendly staff

Customer review rating 4.2/5

Thomas C. Solo - 21/03/2020 Confirmed reviews ALL

Bumped into 3 staff in total. All were friendly. One in particular ran off to get a phone charger when I made an enquiry if there was one behind the front desk. Went out of his way. Also nice breakfast.

Dear tom, I really appreciate you taking the time to provide us with such a great review. We have been working particularly hard lately to ensure each of our guests have a comfortable and memorable experience, so I am thrilled we have made your stay so enjoyable. I hope to meet you when you stay with us next, so I can ensure we continue to give you the excellent treatment you deserve! Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

Nice Location

Customer review rating 4.2/5

Jeff A. Business - 20/03/2020 Confirmed reviews ALL

A comfortable and uncomplicated stay. Although the rooms are a bit dated, they were clean and comfortable. The staff were very helpful and attentive to my needs. Location is the key, next to the river and just a short walk into the city centre.

Dear Jeffrey, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. I am thrilled to be able to pass on such positive feedback to my team members, and will ensure credit is given to Marlen, the lady who checked you in. we are looking in to update the Hotel Decor. Hopefully we will be able to do so this year after everything goes back to normal. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane
Customer review rating 4.2/5

Sandra Couples - 19/03/2020 Confirmed reviews ALL

Thankyou for an enjoyable stay. The staff were friendly and helpful, the room was clean and the bed comfortable. We dined in the restaurant and the food was very good, the restaurant staff friendly and helpful.

Dear Sandra, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. I am thrilled to be able to pass on such positive feedback to my team members. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane
Customer review rating 4.2/5

Peter Couples - 18/03/2020 Confirmed reviews ALL

We would especially like to compliment Josh for all his help in assisting us with things to see and do in the Brisbane area. Furthermore assisting us with our ongoing journey to Noosa, recommending Peppers Retreat booking on our behalf.

Dear Peter, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. I am thrilled to be able to pass on such positive feedback to my team members, and will ensure credit is given to Josh. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

Great location

Customer review rating 4.2/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

Our stay was good but we were there three nights and therefore had a lot of clothing packed and it was very inconvenient to not have any drawers or shelving. I feel this is a necessity.

Dear Teresa, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. I truly apologize for the inconvenience that the lack of shelves and drawer caused. I add a comment on your profile about it. For a next stay I will try my best to accommodate that. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

Centrally located.

Customer review rating 4.2/5

Katrina Business - 16/03/2020 Confirmed reviews ALL

Staff were wonderful - very friendly. Check in and out were easy. Buffet breakfast was nice.

Dear Katrina, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. I am thrilled to be able to pass on such positive feedback to my team members. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

Good location for our overnight stay

Customer review rating 4.2/5

Anonymous Couples - 16/03/2020 Confirmed reviews ALL

Think hotel could do with a brightening up. Everything very dark - paint, carpet. Felt a bit gloomy in room and common areas

Dear Frank, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. It is in our agenda refurbish and do some changes around the hotel. Hopefully all this problem that is happening now will pass soon and we will be able to do those changes. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

Feels old

Customer review rating 4.2/5

Anonymous Business - 15/03/2020 Confirmed reviews ALL

Rooms feel old. Breakfast good. Car park is scary close

Dear Clint C., Thank you for taking the time to tell us about your experience at the Mercure Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

I have more connectivity on my phone than the TV in the room. No Sky news etc

Customer review rating 4.2/5

Anonymous Business - 13/03/2020 Confirmed reviews ALL

I have more connectivity on my phone than the TV in the room. No Sky news etc

Dear David, Please first let me express my sincerest apologies. I am really saddened to hear that as one of our loyal guests, your experience at our hotel did not match your expectations. I really appreciate the time you have taken to provide your feedback, and I do hope you will allow us the opportunity to welcome you to Mercure Brisbane again soon! Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

Beautiful view and walking distance to everything

Customer review rating 4.2/5

Cathy Couples - 11/03/2020 Confirmed reviews ALL

Annual getaway for Fun Run. We love the general feel of the hotel and come back each year for the room with a view

Dear Cathy, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. I am thrilled to be able to pass on such positive feedback to my team members. I totally agree with you that we sure need refurbish our rooms. It is in our agenda for this year. The change of the carpets will be the first change. Hopefully this world crises will pass soon and we will be able to go through with the changes. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane
Customer review rating 4.2/5

Anonymous Friends - 10/03/2020 Confirmed reviews ALL

Overall was a great stay. Thank you

Dear Troy, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. I truly apologize for mistakenly allocate you in a room with just one bed. I am glad that the staff could amend that and that you could enjoy your stay. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

handy to everything

Customer review rating 4.2/5

Linda Families - 09/03/2020 Confirmed reviews ALL

smooth

Dear Linda, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane
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