Mercure Townsville 4 stars

Customer review rating 4.3/5 9,626 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Townsville
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+ 22 Services

Hotel extras

  • Unlimited free WiFi throughout

  • Outdoor pool, floodlit tennis courts, gym access

  • Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner

  • Indoor and outdoor conference space

  • Complimentary car parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre (Nearby)Paying
  • Babysitting on request
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Townsville

166 Woolcock St
4812
townsville
australia

Tel: +61747594900

Fax: (+61)7/47251384

Check-in from 14h00

Check out up to 11h00

  • By plane

    TOWNSVILLE At 3km / 1.86 miles

  • By boat

    SUNFERRIES At 5km / 3.13 miles

  • By train

    TOWNSVILLE STATION At 4km / 2.5 miles

GPS :-19.2709, 146.786014

Companies

  • FLINDERS MALL COTTERS MARKET 3.0 km / 1.88 mi
  • PURE PLEASURE REEF CRUISE 4.0 km / 2.5 mi
Companies

Your meetings and events

With a superb Townsville location and an extensive range of conference facilities, Mercure Townsville provides the perfect setting for meetings and events in Townsville. As a Townville conference venue, the hotel features three modern boardrooms and fiveflexible function rooms. Accommodating 10 to 12 delegates, the boardrooms are ideal for small training seminars and intimate meetings. The remaining function rooms can be arranged in a variety of layouts to suit each individual event, with banquet, theatre and classroom styles available. Function rooms can also be combined to create larger event spaces such as the Ballroom, which can accommodate up to 300 guests. A range of conferencing tools are available, including projection equipment and WIFI access.

10 

meeting rooms

From 1 to 350 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • The hotel offers a total of 8 indoor and 3 outdoor function spaces.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • Syndicate rooms

  • Airconditioned meeting room

  • Unlimited Free WiFi throughout

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Stylish and contemporary, guest rooms at Mercure Townsville provide a peaceful, relaxing retreat, perfect for retiring to at the end of a long day. Guests looking for hotels in Townsville can choose from a variety of guest room configurations at this mode rn Townsville hotel, with Superior, Deluxe and Family rooms available. Tastefully appointed and spacious, each guest room features a TV with pay-per-view channels, air-conditioning, wired and WIFI Internet access and views over the lake, pool or gardens.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 15 / 161 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Room 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: Lake side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Room 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: Lake side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Premium Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

CELSIUS RESTAURANT

Type of cuisine: International

You have the option of dining inside Celsius Restaurant or under the stars on our poolside deck, the perfect place to have dinner for two or in a group. Our seasonal a la carte menu is sure tempt your tastebuds!

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CELSIUS BAR

Non contractual photo

Celsius Bar situated poolside and surrounded by tropical gardens creates the perfect atmosphere for a relaxing afternoon drink to unwind and chill with friends and family throughout the day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Townsville

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,626 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,166 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Fortnightly stays

Customer review rating 4.3/5

Anonymous Business - 09/08/2020 Confirmed reviews ALL

Fortnightly visits for work. Great staff

Great stay

Customer review rating 4.3/5

Rachele Business - 08/08/2020 Confirmed reviews ALL

Overall it was really good the team were delightful and my room was very nice my only criticism was the cheese platter on the last night a tad disappointing the crackers were soft and the nuts were very boring.

Great Stay

Customer review rating 4.3/5

Warren Friends - 08/08/2020 Confirmed reviews ALL

I found my stay very enjoyable and relaxing. Staff very friendly and helpful

Close to airport

Customer review rating 4.3/5

Jenny Families - 08/08/2020 Confirmed reviews ALL

Friendly staff

Very pleasant

Customer review rating 4.3/5

Henry Couples - 07/08/2020 Confirmed reviews ALL

We had four nights at the Mercure in Townsville and enjoyed it very much, friendly staff and great breakfasts

I nice hotel for relaxation at the end of the day

Customer review rating 4.3/5

David Couples - 07/08/2020 Confirmed reviews ALL

The location is close to the CBD, a relaxing atmosphere, the food was good and the staff were friendly.

Close in regards to visit purposes

Customer review rating 4.3/5

Vicki C. Families - 06/08/2020 Confirmed reviews ALL

Room was clean. Bed was way too hard and uncomfortable. No extra blankets. Pillows horrible. Room layout such that air conditioning blows straight in your face all night. On hole not really satisfied for $150pn

Good stay

Customer review rating 4.3/5

Anonymous Couples - 06/08/2020 Confirmed reviews ALL

Very comfortable and quiet

Room too Noisy

Customer review rating 4.3/5

Leigh C. Business - 06/08/2020 Confirmed reviews ALL

There was an interlinking door to the next room. When I returned to my room around 9.15 the people in the next room and friends over and i could hear every word. I watched TV on my Lap top for a couple of hours, the additional people had gone but the occupant of the room snored and that was all i could hear all night

Well located

Customer review rating 4.3/5

Adrian Business - 06/08/2020 Confirmed reviews ALL

nice place to stay overnight

good place

Customer review rating 4.3/5

Glenn F. Couples - 06/08/2020 Confirmed reviews ALL

Friendly Staff, clean.

Great Business stay

Customer review rating 4.3/5

Geoff L. Business - 05/08/2020 Confirmed reviews ALL

Great place to stay for business or pleasure Thank you

Always great to stay

Customer review rating 4.3/5

Noel M. Couples - 05/08/2020 Confirmed reviews ALL

As always staff at reception were welcoming and helpful. Always give a nice room upgrade. Rooms are well presented. Welcome gifts are greatly appreciated. Main meal nice but online menu not up to date with prices. Bruschetta was overpriced at $18 - much more than any other restaurant at Accor properties we have visited. Breakfast not well explained - had to ask if fruit was available and wrap I thought ordinary. Usually love my breakfast at the mecure. Staff in restaurant could do with a but more training.

Relaxing Short Stay

Customer review rating 4.3/5

Neil Couples - 05/08/2020 Confirmed reviews ALL

Rooms are comfortable and clean. Gardens are beautiful and well maintained. Staff are friendly and welcoming

Quiet location out of the CBD

Customer review rating 4.3/5

Andrew M. Business - 05/08/2020 Confirmed reviews ALL

Centrally located for my work. Always a pleasure to stay there.

Spotless, great view, quiet, comfortable bed and food was outstanding

Customer review rating 4.3/5

Lauren Solo - 04/08/2020 Confirmed reviews ALL

Very relaxing, just what I needed

Covid-19 Stay

Customer review rating 4.3/5

Burleighmagpies Couples - 03/08/2020 Confirmed reviews ALL

We enjoyed our room and its features in the picturesque gardens of the resort. Yes, it's winter and it was chilly, even for Townsville standards. I did appreciate the adherence to the Covid-19 rules that were in place. The real disappointment was that our breakfasts ( on the morning of departure ) were lukewarm. If we had not been in a hurry to depart we would have sent them back to the kitchen. Staff were friendly.

GREAT STAY

Customer review rating 4.3/5

Stephen C. Business - 01/08/2020 Confirmed reviews ALL

Always an enjoyable stay here with generous welcome gifts, the very best management and staff, and a comfortable room, all supported from the Dining Room Kitchen servicing excellent food; thank you.

Completely satisfied

Customer review rating 4.3/5

Lynn M. Families - 01/08/2020 Confirmed reviews ALL

The lady on check in was extremely helpful, after a long trip with a one year old and three year old. Cannot thank her enough

Friendly staff

Customer review rating 4.3/5

Ian Couples - 01/08/2020 Confirmed reviews ALL

From the moment we arrived to when we left all the staff were great. A special mention to the breakfast staff they were most friendly and helpful. We were given an room upgrade which was greatly appreciated for our four day stay. Great balcony with a view over the lake. The whole Covid thing was handled very professionally with consideration to all.

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