Mercure Townsville 4 estrelas

Nota clientes Avis 4.3/5 10.997 comentários

Hotel aprovado por ALLSAFE

Mercure Townsville
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+ 11 Serviços

Extras do hotel

  • Unlimited free WiFi throughout

  • Outdoor pool, floodlit tennis courts, gym access

  • Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner

  • Indoor and outdoor conference space

  • Complimentary car parking

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 11h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Serviço de babá, sob pedido
  • Ar condicionado
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardio Serviços a pagar
  • Lavandaria
  • Casa de câmbio
  • Porteiro/Carregador
Lazer e atividades
  • Piscina externa sem aquecimento
  • Sala de ginástica (próximo) Serviços a pagar
  • Serviço de babá, sob pedido
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
  • Máquina de salgadinhos & bebidas
Serviços empresariais
  • 10 Sala(s) de reunião
  • Hotel de convenções
  • Business center self-service
  • Servicio disponible fotocopia/impresión

Localização do hotel

Mercure Townsville

166 Woolcock St
4812 townsville
australia

Tel: +61747594900

Fax: (+61)7/47251384

Check-in desde as 14h00

Check-out até às 11h00

  • De avião

    TOWNSVILLE A 3 km / 1,86 milhas

  • De barco

    SUNFERRIES A 5 km / 3,13 milhas

  • De comboio

    TOWNSVILLE STATION A 4 km / 2,5 milhas

GPS:-19.2709, 146.786014

Empresas

  • FLINDERS MALL COTTERS MARKET 3.0 km / 1.88 mi
  • PURE PLEASURE REEF CRUISE 4.0 km / 2.5 mi

As nossas reuniões e eventos

Com uma ótima localização em Townsville e um vasto leque de instalações para conferências, o Mercure Townsville fornece o cenário ideal para reuniões e eventos em Townsville. Como local para conferências em Townsville, o hotel possui 3 salas de reuniõesmodernas e 5 salas funcionais flexíveis. Com capacidade entre 10 e 12 pessoas, as salas de reuniões são ideais p/ pequenas formações, seminários e reuniões privadas. As restantes salas de eventos podem ser dispostas em diferentes configurações ao estilobanquete, anfiteatro e sala de aula. As salas de eventos podem também ser combinadas p/ criar espaços p/ eventos maiores, como salão de baile, podendo receber até 300 pessoas. Existe equipamento p/ conferências disponível, incluindo de projeção e WIFI.

Descrições e configurações das salas

10 

salas de reuniões

De 1 a 350 

participantes

Configuração não disponível para estes critérios
  • Não tem a certeza da capacidade necessária para o seu evento?

  • Este hotel não é adequado para o seu evento?

    Procure outro hotel
  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Tela

  • The hotel offers a total of 8 indoor and 3 outdoor function spaces.

  • Flipchart

  • Equipamento de áudio e vídeo

  • Pódio

  • Púlpito

  • Luz do dia

  • Salas de apoio

  • Sala reuniões c/ ar-condicionado

  • Unlimited Free WiFi throughout

Para organizar a sua reunião, o hotel coloca-se à sua disposição para confirmar a disponibilidade dos equipamentos e serviços.

As nossas opções de alojamento

Elegantes e contemporâneos, os quartos do Mercure Townsville proporcionam uma atmosfera tranquila e um retiro relaxante, ideal para descansar após um longo dia. Os hóspedes em busca de hotéis em Townsville podem optar por uma variedade de configurações de quartos neste moderno hotel de Townsville, c/ disponibilidade de quartos Superior, Deluxe e familiares. Bem decorados e espaçosos, os quartos incluem TV c/ canais pay-per-view, ar condicionado, Internet c/ e sem fios e vista p/ o lago, piscina ou jardins.

Os nossos restaurantes e bares

CELSIUS RESTAURANT

Tipo de cozinha: Internacional

Pode optar por jantar no Celsius Restaurant ou sob as estrelas no alpendre junto à piscina, o local ideal para jantar a dois ou em grupo. O nosso menu sazonal à la carte é uma verdadeira tentação!

Menu (PDF) Menu de coquetéis (PDF)
  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

CELSIUS BAR

O Celsius Bar está situado junto à piscina e rodeado de jardins tropicais criando o ambiente perfeito para tomar uma bebida relaxante ao fim da tarde e descontrair com amigos e familiares durante o dia ou à noite.

Foto não contratual

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

Avaliações dos nossos clientes sobre o
Mercure Townsville

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.3/5

10.997 comentários

tripadvisor

Classificação do TripAdvisor 4.0/5

1.202 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Perfect stop

Nota Tripadvisor 5.0/5

nemosplace Business - 18/04/2021 Avaliação com certificação TripAdvisor

I'm away for weeks on end for business and the staff at the Mercure made me feel like home. Great staff at reception and restaurant, the level of inclusivity was 10/10..Management have got the level of interaction between staff and customers very well balanced.

Dear nemosplace, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel and we were able to make you feel at home when away from home. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be certain to pass on your wonderful feedback to our whole team. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Nikola Murphy Guest Service Manager

Excellent

Nota Tripadvisor 4.0/5

notgreynomad Business - 02/04/2021 Avaliação com certificação TripAdvisor

Location is very handy to most of Townsville. The rooms are large and very comfortable if staying more than just overnight. Parking and access is easy. The restaurant provides good quality meals in a relaxed tropical setting. Nice appropriate music playing in the background The pool area is very resort like BUT the best part really is the staff they are very very good. very welcoming but very professional as well.

Dear notgreynomad, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had a comfortable stay at our hotel. I will be sure to share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Guest Service Manager

A relaxing couple of days

Nota Tripadvisor 5.0/5

JASTOWNSVILLE 09/03/2021 Avaliação com certificação TripAdvisor

Our room was clean with a nice decor. Bed was comfortable, but a choice of pillows would have made our sleep better. Staff were friendly and helpful at reception and in the restaurant/bar area. We dined in Celcius restaurant for dinner and breakfast whilst there. Although the menu was not extensive due to Covid restrictions, our meals were well cooked and nicely presented. We had a very enjoyable time.

Dear JASTOWNSVILLE, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had a relaxing stay at our hotel. I will be sure to share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Guest Service Manager

Top Spot

Nota Tripadvisor 5.0/5

Tony F Business - 15/02/2021 Avaliação com certificação TripAdvisor

Always a great stay here , clean ,tidy and the staff friendly and accommodating . The room are spacious , quite and modern . The restaurant and bar is always busy but the staff are always very attentive and service comes with smile.

Mercure Townsville

Nota Tripadvisor 5.0/5

Michelle G 29/01/2021 Avaliação com certificação TripAdvisor

We had a most enjoyable and relaxing stay, great location with access to everywhere we needed to go, room was spotless and neat, bed was very comfortable and breakfast was great, and the chef tailed the menu to our tastes, thanks team

Townsville stop over

Nota Tripadvisor 4.0/5

bd43392019 25/01/2021 Avaliação com certificação TripAdvisor

The room was nice, clean and staff are alway great. Room is a little dated yet still had a good night sleep. Food was great and is always easy check in and check out. Great locationwhich is central to everything plus has a great pool.

Great Hotel in Townsville

Nota Tripadvisor 5.0/5

Cjbchgf 20/01/2021 Avaliação com certificação TripAdvisor

Mercure Townsville is beautifully laid out around the pools and gardens. Staff are friendly, food is good and there seems to be a real North Queensland laid back feel. Have been staying at this hotel going back 20 plus years and wouldn't consider anywhere else.

Family Getaway

Nota Tripadvisor 4.0/5

Lorna L 14/01/2021 Avaliação com certificação TripAdvisor

It was time for some time away as a family and Mercure Townsville was a great choice. We decided to get two adjoining rooms as we have a teenager and he needed his space. The front office staff we really helpful and accommodating. We walked in off the street and asked if they had availability for three nights and they made it happen. Rooms were clean and the non alcoholic cocktail I had one arrival was lovely and refreshing. We had relative and friends join us for breakfast on different days and the food was good, limited menu but that was ok. The restaurant was bustling throughout the dinner period, so much so you will need to book if you want to dine there, both breakfast and dinner.

SHORT BUT ENJOYABLE STAY

Nota Tripadvisor 4.0/5

Ross H Business - 08/01/2021 Avaliação com certificação TripAdvisor

ARRIVED PRE CYCLONE and managed to get out the next morning to Mt Isa safely. Easy check in and check out. Enjoyed my free welcome drink - though i think i may have been charged for it. Good food at their busy restaurant. Comfy bed and good a/c. Bathroom fine.

Christmas with the family

Nota Tripadvisor 4.0/5

FJB56 08/01/2021 Avaliação com certificação TripAdvisor

We had 12 nights at the Mercure Townsville. The room was neat and tidy and very clean. Unfortunately it was showing its age though. Some of the rooms have been modernized but ours hadn't. We had a great view of the lake. The staff cannot be faulted. They were awesome.

Relaxation resort

Nota Tripadvisor 5.0/5

garyo963 06/01/2021 Avaliação com certificação TripAdvisor

We love this property and the people who run it. Check-in is friendly and efficient, our room upgrade very much appreciated, and the gifts in our room always put a smile on our face. This time the extra add-on was chocolate Santas. It is the little things that count. The resort pool is a main attraction. The fully sun protected poolside bar is a great place at any time of the day. What makes it work, is the friendly and efficient service at the bar and restaurant. Thank you for being open on Christmas Day. Mercure Townsville was the perfect place for our family Christmas

great stay at a great price

Nota Tripadvisor 5.0/5

stuartkingston 26/12/2020 Avaliação com certificação TripAdvisor

we stayed here for a 50th for my other half.The staff were fantastic. I had 10 rooms booked for the night plus 1 for another 7 nights for the inlaws. they really enjoyed their stay too. The restaurant is excellent. Very good sized feed for the money spent

Always use the BEST

Nota Tripadvisor 5.0/5

Tony W Business - 24/12/2020 Avaliação com certificação TripAdvisor

Fantastic Customer Service. Lovely big Room Great water Pressure for Shower. Food always Divine. Look after me like no other Hotel does. Very impressive. Best Hotel in North Queensland. All staff ar e very good

Mercure Townsville

Nota Tripadvisor 5.0/5

Brissiewoman 26/11/2020 Avaliação com certificação TripAdvisor

Very nice hotel with lovel grounds and very helpful and friendly staff. It’s a bit out of town and there don’t appear to be any local buses to get into town, but Castletown Shopping Centre and several takeaway outlets are only a few minutes walk away. Our room was looked like it had been recently renovated and was small and rather dark but the bathroom was filled with light which was very welcome. There were lights inside the cupboards and with the cupboard doors open, the light level in the room greatly improved. Like many hotels, there were no shelves or drawers except in the bedside cabinets, so there was nowhere to store small items and folded clothing, so we had to live out of our suitcases for three days. We missed being able to sit outside, even though the verandah onto which all rooms opened was more than wide enough for a couple of chairs outside the rooms without impeding access in any way. All in all, a very pleasant stay.

great

Nota Tripadvisor 5.0/5

bobnkain1 25/11/2020 Avaliação com certificação TripAdvisor

staff and meals were great staff couldnt have been more helpfull great spot to sit back and relax with family rooms were clean and tidy beds comfortable grounds and surronds were kept clean and with covid distances applied at all times

Stop Over

Nota Tripadvisor 5.0/5

bakerg4 24/10/2020 Avaliação com certificação TripAdvisor

Very comfortable stop over traveling from Port Douglas to Mackay and return. All staff polite. Restaurant very efficient lovely breakfasts and dinners . Highly recommend. Front office staff lovely . Will definitely stay again.

Dear bakerg4, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be certain to pass on your wonderful feedback to our whole team. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Nikola Murphy Rooms Division Manager

Best place to stay

Nota Tripadvisor 5.0/5

garrypegg Business - 23/10/2020 Avaliação com certificação TripAdvisor

every time i stay at the Mercure Townsville the service is A1, The Staff are friendly and professional Ruth, you have trained your staff well, great to see the Restaurant staff can remember who's drinking what. Look forward to my next stay.

Dear garrypegg, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be certain to pass on your wonderful feedback to our whole team but also with Ruth. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Nikola Murphy Rooms Division Manager

A slice of paradise

Nota Tripadvisor 5.0/5

Rachel T 03/10/2020 Avaliação com certificação TripAdvisor

An absolutely beautiful resort complemented by brilliant staff members. My parents attended a wedding up there and stayed for a week - my dad said they looked after them so well he would give it a 12 out of 10 if he could! Food was amazing and service top notch - room was clean and luxurious. Resort stay at its finest!

Dear Rachel, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are absolutely delighted to read that your parents had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be certain to pass on your wonderful feedback to our whole team. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Nikola Murphy Rooms Division Manager

Always feel welcome!

Nota Tripadvisor 5.0/5

10SJW 29/07/2020 Avaliação com certificação TripAdvisor

We love staying at Mercure Townsville - it suits our needs. Location is perfect & great facilities. The staff are under such strain due to all of the covid requirements and yet they still soldier on with smiles and greetings that make you feel like nothing has changed.

Dear 10SJW, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon! Sincerely, Nikola Murphy Rooms Division Manager

My home away from home family

Nota Tripadvisor 5.0/5

Michael T Business - 12/07/2020 Avaliação com certificação TripAdvisor

As a regular commuter to Townsville my preference is to stay at the Mercure. coming from a hotel Management background my expectations are high. A hotel room is just a room to sleep its the personal attention by staff at this property that makes it stand out above all overs. I call it my away family as that's how i feel I'm treated when I stay there.

Dear Michael, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay with us once again. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day but to hear you feel part of our family is very heart warming. I will be certain to pass on your wonderful feedback to our whole team. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Nikola Murphy Rooms Division Manager

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