Mercure Townsville 4 estrelas

Nota clientes Avis 4.3/5 11.328 comentários

Hotel aprovado por ALLSAFE

Mercure Townsville
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+ 21 Serviços

Extras do hotel

  • Unlimited free WiFi throughout

  • Outdoor pool, floodlit tennis courts, gym access

  • Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner

  • Indoor and outdoor conference space

  • Complimentary car parking

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Townsville

166 Woolcock St
4812 townsville
australia

Tel: +61747594900

Fax: (+61)7/47251384

Check-in desde as 14h00

Check-out até às 11h00

  • De avião

    TOWNSVILLE A 3 km / 1,86 milhas

  • De barco

    SUNFERRIES A 5 km / 3,13 milhas

  • De comboio

    TOWNSVILLE STATION A 4 km / 2,5 milhas

GPS:-19.2709, 146.786014

Empresas

  • FLINDERS MALL COTTERS MARKET 3.0 km / 1.88 mi
  • PURE PLEASURE REEF CRUISE 4.0 km / 2.5 mi

Serviços do hotel

CELSIUS RESTAURANT

Pode optar por jantar no Celsius Restaurant ou sob as estrelas no alpendre junto à piscina, o local ideal para jantar a dois ou em grupo. O nosso menu sazonal à la carte é uma verdadeira tentação!

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Serviços de catering
  • Um Restaurante
  • Um Bar
  • Máquina de snacks e bebidas
    • Máquina de snacks e bebidas
  • Pequeno-almoço
    • Serviço de quartos
    • Bufete Custo adicional
  • Serviço de quartos
    • Refeições ligeiras frias
    • Refeições quentes
Reuniões/Eventos
  • 8 Salas de reunião
  • Centro de negócios
    • Centro de negócios com acesso para cadeira de rodas
    • Centro de negócios self-service
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 162 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • 8 quartos contíguos
    • 162 quartos para não fumadores
    • 2 pisos
  • Idiomas falados no hotel
  • Lavandaria/estacionamento assistido
    • Limpeza a seco/engomadoria
    • Lavandaria
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI de alta velocidade
    • WIFI no hotel
    • Internet de alta velocidade
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Porteiro
    • Porteiro
  • Ferro de passar
    • Ferro de engomar na receção
  • Cofre na receção
    • Cofre na receção
  • Câmbio de divisas
    • Câmbio de divisas
Acesso ao alojamento
  • Mercure Townsville Parking
    • No local
    • 200 lugares de estacionamento
    • Privado
    • Estacionamento aberto todos os dias, 24 h/dia
Bem-estar
  • Resort Pool
    • Exterior
    • No local
  • Plus Fitness 24/7 Custo adicional
    • Próximo

As nossas reuniões e eventos

Com uma ótima localização em Townsville e um vasto leque de instalações para conferências, o Mercure Townsville fornece o cenário ideal para reuniões e eventos em Townsville. Como local para conferências em Townsville, o hotel possui 3 salas de reuniõesmodernas e 5 salas funcionais flexíveis. Com capacidade entre 10 e 12 pessoas, as salas de reuniões são ideais p/ pequenas formações, seminários e reuniões privadas. As restantes salas de eventos podem ser dispostas em diferentes configurações ao estilobanquete, anfiteatro e sala de aula. As salas de eventos podem também ser combinadas p/ criar espaços p/ eventos maiores, como salão de baile, podendo receber até 300 pessoas. Existe equipamento p/ conferências disponível, incluindo de projeção e WIFI.

Descrições e configurações das salas

10 

salas de reuniões

De 1 a 350 

participantes

Configuração não disponível para estes critérios
  • Não tem a certeza da capacidade necessária para o seu evento?

  • Este hotel não é adequado para o seu evento?

    Procure outro hotel
  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Tela

  • The hotel offers a total of 8 indoor and 3 outdoor function spaces.

  • Flipchart

  • Equipamento de áudio e vídeo

  • Pódio

  • Púlpito

  • Luz do dia

  • Salas de apoio

  • Sala reuniões c/ ar-condicionado

  • Unlimited Free WiFi throughout

Para organizar a sua reunião, o hotel coloca-se à sua disposição para confirmar a disponibilidade dos equipamentos e serviços.

As nossas opções de alojamento

Elegantes e contemporâneos, os quartos do Mercure Townsville proporcionam uma atmosfera tranquila e um retiro relaxante, ideal para descansar após um longo dia. Os hóspedes em busca de hotéis em Townsville podem optar por uma variedade de configurações de quartos neste moderno hotel de Townsville, c/ disponibilidade de quartos Superior, Deluxe e familiares. Bem decorados e espaçosos, os quartos incluem TV c/ canais pay-per-view, ar condicionado, Internet c/ e sem fios e vista p/ o lago, piscina ou jardins.

Avaliações dos nossos clientes sobre o
Mercure Townsville

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.3/5

11.328 comentários

Classificação do TripAdvisor 4.0/5

1.216 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

A nice relaxing stay

Nota Tripadvisor 4.0/5

megan m 20/09/2021 Avaliação com certificação TripAdvisor

Stayed at the Townsville Mercure recently with my family, it was a lovely stay with a nice welcoming greeting on arrival by staff. Beautiful tropical feel despite being slightly more in town. The location is convenient to the airport so much more practical for a quick overnight stay. The pool is lovely and the kids spent a long period of time in there.

Everything about the room was great

Nota Tripadvisor 5.0/5

mambijim60 02/09/2021 Avaliação com certificação TripAdvisor

Just the toilet seat is loose on toilet, nothing major, but for the price of the room it should of been fix. I’m not worried about it. Others might think differently. Three is nothing more to say. I enjoyed my stay and we will come again.

Dear mambijim60, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive & also constructive feedback and I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Director of Rooms

Excellent stay

Nota Tripadvisor 5.0/5

notgreynomad Business - 01/09/2021 Avaliação com certificação TripAdvisor

Once again Mercure Townsville didn't disappoint. The rooms are large and well laid out. Beds are very comfortable. The location is handy to lots of Townsvilles attractions. The breakfast was very good for a buffet, the new breakfast chef has certainly made a difference. The staff are excellent and that is what makes the place so great

Dear notgreynomad, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be certain to pass on your wonderful feedback to our whole team but in particular with our chefs. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Nikola Murphy Director of Rooms

Great venue, poor organisation

Nota Tripadvisor 3.0/5

Climber267662 20/08/2021 Avaliação com certificação TripAdvisor

Having been a present given to my daughter and family for her birthday, and having a lovely time until dinner they advised, when staff told them they couldn't be served due to too many people in restaurant.... and excuses around a wedding being on and cooks not coming in ... was trying to get them to become members, and this happens .. possibly lost another member

great

Nota Tripadvisor 5.0/5

clarktrevor114 18/08/2021 Avaliação com certificação TripAdvisor

People looked after us were great could not do enough for us loved it Will stay there again food and service was great beautiful view of the lake would like that side of the motel again it relaxing sitting on the small deck

A pleasant stay

Nota Tripadvisor 4.0/5

LynneW300 17/08/2021 Avaliação com certificação TripAdvisor

The hotel location is approx. 5 km from the CBD/The Strand. However in walking distance to a shopping centre & fast food outlets. The hotel is situated amongst plenty of grounds where the bird life is present. The meals were great when dining at the hotel with very pleasant wait staff.

Handy location

Nota Tripadvisor 4.0/5

mc1mc2 11/08/2021 Avaliação com certificação TripAdvisor

Check in was quick and easy, room clean and bed very comfortable. Easy to get to from highway, plenty of parking available and close to shopping centre. Restaurant was busy, food was delicious. Check out was also seamless.

Great staff committed to great customer service

Nota Tripadvisor 5.0/5

Jennifer D 03/08/2021 Avaliação com certificação TripAdvisor

Our family room was clean with a lake view, and a renovated bathroom. The restaurant manager is welcoming and friendly. All the restaurant staff are obliging and helpful. Check in staff are great too. Food is great.

Coast road trip stop over

Nota Tripadvisor 4.0/5

MilduraMarv 30/07/2021 Avaliação com certificação TripAdvisor

Big venue with all the facilities you need, resaurant, pool and near some shops if you need takeaway or booze. Clean rooms (a few stairs to naviagate with a bag if you are on an upper floor). Good spot for sure.although not near the city heart.

Great stay

Nota Tripadvisor 5.0/5

breakerslyn 28/07/2021 Avaliação com certificação TripAdvisor

Great place to stay staff are very very helpful easy to get around Townsville pool area is good . Restaurant and bar very good in all just a Great place to stay and would stay there again next time I’m in Townsville

Perfect stop

Nota Tripadvisor 5.0/5

nemosplace Business - 18/04/2021 Avaliação com certificação TripAdvisor

I'm away for weeks on end for business and the staff at the Mercure made me feel like home. Great staff at reception and restaurant, the level of inclusivity was 10/10..Management have got the level of interaction between staff and customers very well balanced.

Dear nemosplace, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel and we were able to make you feel at home when away from home. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be certain to pass on your wonderful feedback to our whole team. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Nikola Murphy Guest Service Manager

Excellent

Nota Tripadvisor 4.0/5

notgreynomad Business - 02/04/2021 Avaliação com certificação TripAdvisor

Location is very handy to most of Townsville. The rooms are large and very comfortable if staying more than just overnight. Parking and access is easy. The restaurant provides good quality meals in a relaxed tropical setting. Nice appropriate music playing in the background The pool area is very resort like BUT the best part really is the staff they are very very good. very welcoming but very professional as well.

Dear notgreynomad, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had a comfortable stay at our hotel. I will be sure to share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Guest Service Manager

A relaxing couple of days

Nota Tripadvisor 5.0/5

JASTOWNSVILLE 09/03/2021 Avaliação com certificação TripAdvisor

Our room was clean with a nice decor. Bed was comfortable, but a choice of pillows would have made our sleep better. Staff were friendly and helpful at reception and in the restaurant/bar area. We dined in Celcius restaurant for dinner and breakfast whilst there. Although the menu was not extensive due to Covid restrictions, our meals were well cooked and nicely presented. We had a very enjoyable time.

Dear JASTOWNSVILLE, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had a relaxing stay at our hotel. I will be sure to share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Guest Service Manager

Top Spot

Nota Tripadvisor 5.0/5

Tony F Business - 15/02/2021 Avaliação com certificação TripAdvisor

Always a great stay here , clean ,tidy and the staff friendly and accommodating . The room are spacious , quite and modern . The restaurant and bar is always busy but the staff are always very attentive and service comes with smile.

Mercure Townsville

Nota Tripadvisor 5.0/5

Michelle G 29/01/2021 Avaliação com certificação TripAdvisor

We had a most enjoyable and relaxing stay, great location with access to everywhere we needed to go, room was spotless and neat, bed was very comfortable and breakfast was great, and the chef tailed the menu to our tastes, thanks team

Townsville stop over

Nota Tripadvisor 4.0/5

bd43392019 25/01/2021 Avaliação com certificação TripAdvisor

The room was nice, clean and staff are alway great. Room is a little dated yet still had a good night sleep. Food was great and is always easy check in and check out. Great locationwhich is central to everything plus has a great pool.

Great Hotel in Townsville

Nota Tripadvisor 5.0/5

Cjbchgf 20/01/2021 Avaliação com certificação TripAdvisor

Mercure Townsville is beautifully laid out around the pools and gardens. Staff are friendly, food is good and there seems to be a real North Queensland laid back feel. Have been staying at this hotel going back 20 plus years and wouldn't consider anywhere else.

Family Getaway

Nota Tripadvisor 4.0/5

Lorna L 14/01/2021 Avaliação com certificação TripAdvisor

It was time for some time away as a family and Mercure Townsville was a great choice. We decided to get two adjoining rooms as we have a teenager and he needed his space. The front office staff we really helpful and accommodating. We walked in off the street and asked if they had availability for three nights and they made it happen. Rooms were clean and the non alcoholic cocktail I had one arrival was lovely and refreshing. We had relative and friends join us for breakfast on different days and the food was good, limited menu but that was ok. The restaurant was bustling throughout the dinner period, so much so you will need to book if you want to dine there, both breakfast and dinner.

SHORT BUT ENJOYABLE STAY

Nota Tripadvisor 4.0/5

Ross H Business - 08/01/2021 Avaliação com certificação TripAdvisor

ARRIVED PRE CYCLONE and managed to get out the next morning to Mt Isa safely. Easy check in and check out. Enjoyed my free welcome drink - though i think i may have been charged for it. Good food at their busy restaurant. Comfy bed and good a/c. Bathroom fine.

Christmas with the family

Nota Tripadvisor 4.0/5

FJB56 08/01/2021 Avaliação com certificação TripAdvisor

We had 12 nights at the Mercure Townsville. The room was neat and tidy and very clean. Unfortunately it was showing its age though. Some of the rooms have been modernized but ours hadn't. We had a great view of the lake. The staff cannot be faulted. They were awesome.

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