Mercure Perth 4 stars

Name: Mercure Perth
Address: PERTH, 6000, AUSTRALIA
Telephone: (+61)8/93267000
Rating: 4.2

Customer review rating 4.2/5 11,957 reviews

ALLSAFE approved hotel

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+ 25 Services

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Mercure Perth

Hotel for travellers looking for local and authentic experiences

Listening to our guests needs is key, we look forward to welcoming you to the Mercure Perth hotel. Enjoy your stay at our hotel in Perth CBD. Contact our hotel manager, Amay Acharya for any enquiries: H1754-OM@accor.com or 0475 986 036

Mr Amay Acharya, Hotel Manager

Mercure Perth hotel is conveniently located in the heart of Perth city, with the major shopping, entertainment and nightlife areas all within walking distance. Our Perth city hotel provides an ideal base for both business and leisure travellers, with Perth Train Station right around the corner and Perth Airport just a 20 minute drive away. This Perth accommodation opens up all of what Perth has to offer such as Cottesloe Beach, Fremantle and Rottnest Island. Don't miss out on our 4 star hotel in Perth.

Our Perth accommodation features 239 well appointed rooms, along with a restaurant, cafe, heated rooftop swimming pool, spa & gym. Indulge in the incredible international cuisine at our Perth hotels very own Beccaria Restaurant, you wont be disappointed Business guests are well catered for at the Mercure Perth hotel, with a number of conference and meeting room options. Mercure Perth conference rooms can accommodate 350 delegates and a range of different event packages.

Whether visiting Perth for work or play, Mercure Perth offers easy access to the best of the city. The WACA, Crown casino and Perth Zoo are just a few of the nearby attractions, while Perth's restaurants, bars, shops and beaches are all within easy reach.

Hotel extras

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in your room
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Private indoor parking (Paying)
- Public indoor parking (Paying)(Nearby)
- Valet parking (Paying)Limited valet parking is available at a cost of $35 per night.Alternatively, public carparks are located nearby.
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
PERTHPaying
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying)Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing
- Laundromat
Boutiques/shopping
- Currency exchange
- Beauty salon
- Gift shop/newspaper shop
- Hairdressing salon
Porter
Concierge

Outdoor heated pool
Fitness centre
Jacuzzi

BreakfastPaying
2 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

8 meeting room(s)
Conventions hotel
Web Corner on a Mac
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Hotel location

Mercure Perth

10 Irwin Street
6000
perth
australia

Tel: +61893267000

Fax: (+61)8/92213344

Contact email :

Check-in from 14h00

Check out up to 11h00

By plane
PERTH At 13km / 8.08 miles - Shuttle paying
By train
EAST PERTH TERMINAL At 0.4km / 0.25 miles
By train
PERTH CITY At 0.4km / 0.25 miles

GPS :-31.95676, 115.863106

CENTRAL LAW COURTS 0.05 km / 0.03 mi
COUNCIL HOUSE 0.03 km / 0.02 mi

Companies

Your meetings and events

With its impressive range of conference facilities, breakout areas and accommodation options, Mercure Perth is a Perth conference venue that really delivers. Featuring a central location in the heart of the city, this contemporary Perth hotel provides easy access to Perth CBD and Perth Airport. Accommodating 5 to 350 guests, the hotel's event space is versatile and well presented, with the capacity to offer a wide variety of function layouts, including banquet and cocktail functions, and boardroom, classroom and U-shape styles. Each meeting room offers a range of conference tools, including Wi-Fi and cable internet access, video conferencing equipment, and audio video equipment. The hotel's café bar provides the ideal setting for a post-meeting catch-up.

meeting rooms

From 1 to 350

attendees

- Height 2 m
- Theatre style 20 participants
- U-shaped Room 12 participants
- Board-room 10 participants
- Classroom style 9 participants
- Banquet 10 participants
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 20 participants
- Board-room 20 participants
- Classroom style 20 participants
- Banquet 40 participants
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 30 participants
- Board-room 20 participants
- Classroom style 30 participants
- Banquet 60 participants
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 30 participants
- Board-room 20 participants
- Classroom style 30 participants
- Banquet 60 participants
- Height 2 m
- Theatre style 160 participants
- U-shaped Room 40 participants
- Board-room 35 participants
- Classroom style 60 participants
- Banquet 80 participants
- Height 2 m
- Theatre style 120 participants
- U-shaped Room 30 participants
- Board-room 35 participants
- Classroom style 50 participants
- Banquet 100 participants
- Height 2 m
- Theatre style 200 participants
- U-shaped Room 40 participants
- Board-room 35 participants
- Classroom style 90 participants
- Banquet 140 participants
- Height 2 m
- Theatre style 350 participants
- U-shaped Room 70 participants
- Board-room 35 participants
- Classroom style 140 participants
- Banquet 250 participants

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Irwin room	28 m²	2 m	20 participants	12 participants	10 participants	9 participants	10 participants
Anglesea 1	95 m²	2 m	60 participants	20 participants	20 participants	20 participants	40 participants
Georgiana	110 m²	2 m	60 participants	30 participants	20 participants	30 participants	60 participants
Orelia	110 m²	2 m	60 participants	30 participants	20 participants	30 participants	60 participants
Anglesea 2	160 m²	2 m	160 participants	40 participants	35 participants	60 participants	80 participants
Caroline room	222 m²	2 m	120 participants	30 participants	35 participants	50 participants	100 participants
Anglesea combined	255 m²	2 m	200 participants	40 participants	35 participants	90 participants	140 participants
Caroline combined	444 m²	2 m	350 participants	70 participants	35 participants	140 participants	250 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Flipchart
Soundproof
Videoconferencing
Leisure Facilities
Audio and video equipment
Screen
Podium
Lectern
Day light
Syndicate rooms
Airconditioned meeting room
WIFI access
Overhead projector
High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Combining warm décor with contemporary sophistication, guest rooms at Mercure Perth are a joy to retire to at the end of a long day. Guests searching for Perth hotels can find a wide range of configurations available, with Privilege and Superior accommoda tion options on offer. Each guest room features a range of convenient facilities, which include a work desk, a TV with cable channels, Wi-Fi and cable internet access, air conditioning, opening windows, a minibar, and coffee and tea making facilities.

Standard Room 1 Queen Bed

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Standard Room 2 Double Beds

Accessible room

Max. number of persons: 4
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Superior Room 1 Queen Bed

Max. number of persons: 2
Area: From 31 m² / 334 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Superior Room 2 Double Beds

Max. number of persons: 4
Area: From 31 m² / 334 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Privilege Room 1 Queen Bed

Max. number of persons: 3
Area: From 36 m² / 388 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Rooms

Our restaurants and bars

BECCARIA RESTAURANT

Type of cuisine: International

Offering an intimate, beautifully lit ambiance, Beccaria Restaurant is the perfect place to linger over a glass of wine with someone special or get togethers with friends and family. An extensive buffet breakfast is also available.

Dinner

18:00 - 21:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CUCINA ON HAY

Type of cuisine: Italian

Cucina on Hay provides authentic Italian shared experiences in Perth city's east end. Gather with friends and family and taste your way around the Italian countryside with outstanding West Australian produce.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

17:30 - 20:30

~~Mon~~
~~Tue~~
~~Wed~~
~~Thurs~~
Fri
Sat
~~Sun~~

BECCARIA BAR

Sophisticated contemporary style. Relax in comfortable surrounding whilst contemplating which cocktail to try next.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Isolation

Anonymous Solo - 31/07/2020 Confirmed reviews ALL

If there was a place to isolate, I don’t know where. With little option but stay indoors for a fortnight, the stay was made pleasant by the staff. The choices of food were good and always happy to help.

Anonymous Families - 28/07/2020 Confirmed reviews ALL

Quarantine for 14 days

Dear Kaya, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amay Acharya General Manager

Wonderful service and support during unprecedented times!

Rae M. Families - 28/07/2020 Confirmed reviews ALL

The staff checked in and were most supportive, friendly and comforting during these strange and unprecedented times. Food and overall service was well planned, delivered and catered for all. Thank you so very much, M. Family

Dear Claudia, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

Comfortable and pleasant quarantine stay!

Ashleigh B. Solo - 23/07/2020 Confirmed reviews ALL

I was placed at the Mercure Perth during mandatory quarantine after returning to Australia from the United Kingdom. I was constantly impressed with the Mercure during the 2 week stay with them, from the ease of arrival and check in process to leaving after the quarantine period had completed. All staff were incredibly kind and accommodating. I would like to extend particular gratitude towards the various staff on reception and in sales who were happy to help and called for food preferences. I'd specifically like to thank Paul who helped me organise a new phone SIM card and extend thanks to Sandy who helped organise accommodation for me at the Ibis Perth once quarantine period had completed. I was also incredibly impressed with the selection and quality of the food brought to the rooms. This was something I was quite worried about as I had seen reports of other hotels around Australia and was concerned about nutrition and quantity of the food, but thankfully I was very pleasantly surprised. The Mercure have quite clearly hired some amazing chefs and support staff members. Thank you for making my 2 weeks fly by and I look forward to staying with the Mercure and other Accor properties in the future.

Dear Ashleigh, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

Stay interrupted

Ralph Couples - 11/07/2020 Confirmed reviews ALL

Always treated very well here, especially at checkin.

Dear Ralph, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am very sorry for the room move to another tower due to unforeseen circunstances and we are very grateful for your co-operation with this. I am also very glad to know that you found our team to be friendly and helpful. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amay Acharya General Manager

Great stay

Anonymous Solo - 08/07/2020 Confirmed reviews ALL

Always stay here

Dear Colin, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

Good stay

Greta Couples - 05/07/2020 Confirmed reviews ALL

Had a wonderful overnight stay at the Mercure for our wedding anniversary.

Good stay

Rah Families - 05/07/2020 Confirmed reviews ALL

Clean room, friendly staff, good location

Disappointed with our stay

Matt Couples - 30/06/2020 Confirmed reviews ALL

My wife and I were disappointed with our stay. Our car was left in a no parking zone by the valet for 10 minutes when we were the only customer checking in. When we arrived for check in there was no one at the counter, on checkout we waited for 15 minutes and missed an appointment due to having to wait for reception. Overall dissatisfied with our stay and will not be retiring.

Dear Matt, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem especially with our front office team and prevent future occurrence.With regards to the No parking zone, we do have a temporary 20 mins exception from the city council as a result of the road works in front of the hotel. Matt, once again , please accept my sincere apologies for the inconveniences caused to you. Sincerely, Amay Acharya General Manager

Well located

Rose Families - 28/06/2020 Confirmed reviews ALL

Comfortable and convenient

Well located

Lauried Couples - 28/06/2020 Confirmed reviews ALL

Very quiet due to COVID. Rooms are tired and breakfast average

Great Stay excellent customer service

Chantal M. Couples - 28/06/2020 Confirmed reviews ALL

We stayed to celebrate our anniversary the staff made a big effort to make our stay special. Cake wine balloons and a card it really was above and beyond. It was 10 years and a special because we actually had our wedding at the Mecure all those years ago.

Home away from - it is good to be back!

Derek A. M. B. Couples - 23/06/2020 Confirmed reviews ALL

Great service, complimentary upgrade, wonderful location. Feels like home.

Good Location & the team at the desk are great,friendly & remember your name

Anonymous Families - 22/06/2020 Confirmed reviews ALL

Just a wait (40 - 45) minutes in the cafe for simple Evening meal. We were the only ones in there Wednesday evening at the time

Very very dissatisfied,false advertising, misleading pictures and reviews.

Josephine C. Couples - 20/06/2020 Confirmed reviews ALL

Very very unhappy with our stay at the mecure hotel..was not what we had seen on the website..pictures and all must of been Photoshop. Rooms were tiny and dirty..reception lady was quite discouraging and made us feel uncomfortable,after telling is if we paid with another card person must be present..this was not stated in any of the communication that was emailed to us..we had to pay a deposit either way if using card or cash, and was told we were to get it back at the end of checkout..still have not received our money back..room was dirty, air con/heating system was filthy and room was cold..did not want to use in case we got sick from the crap in that..we were told free bathrobe and slippers on the ad along with a tub in our room, nothing of that was at all offered. Heated pool on the roof top was not in use, this is another reason why we booked at this hotel..the hallways to the rooms looks like a scene from a horror movie..dull and cold. Room looked like am entrance to a caravan..we had seen we were to get a view for our room, nothing of such except a brick wall looking on to the backs of other apartments..this was a gift for my partner but we both had a poor experience right from the start and did not want to stay any longer..we have wasted our money here and hope you have the generosity to give us a refund due our money is and has been hard to come by and paying for a room that was not what we had paid for and very falsely advertised was very very unfair for the both of us.

Dear Josephine, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amay Acharya General Manager

Always Great Service

dhuda 20/06/2020 TripAdvisor review

Always Great Service, the crew at the Perth Mercure are doing a very good job when you consider the impact of COVID-19. The crew are well drilled, always at the ready to help and very good at their roles. I am always impressed by their high level of customer service and their willingness to make you feel at home.

Comfortable stay

Anonymous Couples - 17/06/2020 Confirmed reviews ALL

Each stay at the Mercure is really good the food the beds the rooms in general. I think the only problem we had was that our room only got done every second day and they didn’t replace the towels but that was soon fixed after asking at the reception . Qudos to the two ladiesWearing green shirts that were checking the rooms they went out of their way to find comfortable soft pillows for us thanks girls you’re awesome.

Dear Minda, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

Great Stay as always

Sue C. Business - 16/06/2020 Confirmed reviews ALL

the hotel was very quiet after the recent lock down however that did not mean that the service was any less than excellent. The rooms were exceptionally clean and food was too the highest standard. Great stay as always. Can highly recommend this hotel for its services, location and excellent staff.

Dear Susan, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

Very good

Barry Families - 16/06/2020 Confirmed reviews ALL

The staff were very helpful and the room was clean. We were also given a complementary upgrade. The hotel offers valet parking and, during our stay, one of the attendants had the unfortunate experience of backing our car into a pillar in the car park causing only minor damage. They immediately contacted me and offered to pay for the damage as well as giving us free parking for our stay.

Dear Barry, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am also very gratefull for your understanding with the parking incident that casued damage to your car. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

Andrew B. Couples - 13/06/2020 Confirmed reviews ALL

Great to see the benifits happening re Accor membership and the staff are happy to help out where possible

Dear Andrew, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am also very sorry for the delay in bring your car to reception. I assure that we have taken the necessary steps to ensure that such delays do not happen again in future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya General Manager

Our most recent 20 reviews

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