ibis Sydney Darling Harbour Hotel

I REALISE MY MISTAKE IN ORIGINAL BOOKING DATES WAS MY FAULT, BUT AS I HAD PLANNED TO 'SHOW OFF' DARLING HARBOUR TO A VISITOR FROM ANOTHER STATE, I FOUND YOUR ACCOMM FEE MORE THAN I WOULD HAVE ARRANGED.

The weather was terrible but our stay was great.

My room leaked water through the ceiling

Returned to Ibis Darling Harbour with a friend following previous enjoyable stay. Staff at checkin were again excellent, beds very comfortable, room and bathroom smallish but included all needed. Unfortunately experience and bar and restaurant wasn’t as well-organised and definitely under-staffed. Although torrential rain left many customers dining and drinking, there’s was only one staff member on bar AND taking restaurant orders on the Sunday evening. The line at times was more than 12 deep. Multiple restaurant items unavailable. Improved organisation would have moved one of the Two staff from checkin to help with dining debacle. The basic snitzel I did eat was large and nice, just not what I was looking forward too. Next time it will be Uber Eats. Location can’t be beaten for view and close by attractions and ease of entry through car park lift avoids bad weather.

Professional staff, treated me really

The only positives in this stay was the staff, the room was dilapidated and musky smell also the bathroom was run down, the sink is antiquated and the water pressure to flush the toilet was very poor to say the least, the air conditioner was very poor! The carpeting in the room and hallway to the lift was pretty much disgraceful. The room standard for this type of nightly price was very awful. Also to be expected to pay for an item at checkout for something we didn't purchase left a bad taste, especially in front of other patrons, surely when other patrons are buying something, some sort of identification is required other than just a verbal room number. Overall as a regular visitor to the Ibis at Darling Harbour, this stay was very disapointing.

Must be the friendliest front desk , staff polite and helpful..all good

Old, outdated, dirty room, slow check in and check out. Shower hot/cold settings random at best. No body lotion in bathroom kit. Bed too soft. No plug next to bed to charge phone with.

Great customer service with very friendly receptionists on arrival. Fantastic location, and an enjoyable stay. Rooms basic but clean although a little dated. Breakfast buffet great value at a very reasonable $15 pp. Access to Darling Harbour, shops, public transport and restaurants in minutes via covered walkway. Would definitely stay again.

Had a great stay

Great access to the city with parking below. Balcony is beautiful to relax on whilst eating and looking over the harbour. Staff were very friendly and accommodating.

Good service Convenient

Very good, helpful and enjoyed, would come back again.

Great location. Tiny room.

Our stay at the Ibis Darling Harbour was a relaxing and enjoyable occasion. The staff were very friendly and helpful with our enquiries, such as working out how to connect to the complimentary wifi and whether we could take drinks up to our room from the bar. The room itself could have been a little bigger for what we were paying for and the only power points in the room were located away from the bed. I normally like to have my personal communication devices charging close by while I sleep but it was fine for the one night stay. It is a comfortable, modern hotel, located very close to main attractions at Darling Harbour, such as the Australian National Maritime Museum and has plenty of options for food and drink around. The hotel bar itself is quite cosy, with a diverse and delicious looking menu.