Novotel London Waterloo

Novotel London Waterloo 4 stars

Customer review rating (ALL Rating) 4.3/5 1,108 reviews

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Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • An ALLSAFE, Clifton Environmental certified hotel

  • Hotel Bar & Restaurant with international cuisine

ALLSAFE approved hotel

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

  • 507, 77 from Waterloo York Road:  Bus Stop W Lambeth Palace Bus stop (SP)

  • 77, 344, 507, C10, 3:  Lambeth Palace

  • CENTRAL LONDON:  3 LAMBETH BRIDGE

  • VICTORIA STATION:  507 Lambeth Palace

  • WATERLOO STATION:  77 LAMBETH PALACE

  • LAMBETH NORTH STATION:  BAKERLOO LAMBETH NORTH STATION

  • WATERLOO STATION:  NORTHERN LINE WATERLOO

  • WESTMINSTER CIRCLE:  CIRCLE LINE WESTMINSTER

  • WESTMINSTER DISTRICT:  DISTRICT LINE WESTMINSTER

  • WESTMINSTER JUBILEE:  JUBILEE LINE WESTMINSTER

  • By plane

    LONDON CITY AIRPORT At 15km / 9 miles

  • By plane

    LONDON GATWICK AIRPORT At 43km / 26 miles

  • By plane

    LONDON HEATHROW AIRPORT At 30km / 18 miles

  • By train

    LONDON ST PANCRAS At 2km / 1 miles

  • By train

    WATERLOO At 1km / 0 miles

  • By train

    WATERLOO INTERNATIONAL At 1km / 0 miles

GPS:51.494861, -0.118287

Companies

  • ERNST AND YOUNG 1 km / 0 mi
  • IBM 1 km / 0 mi
  • IMO 0 km / 0 mi
  • ROYAL PHARCEUTICAL 0 km / 0 mi
  • SHELL INTERNATIONAL 1 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ELEMENTS RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network The hotel features 6 meeting rooms to host meetings up to 50 guests. Enjoy natural daylight in rooms entirely renovated with all facilities, and a dedicated breakout area.

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,108 reviews

TripAdvisor Rating  4.0/5  3,864 reviews

Peaceful and friendly

Customer review rating 4.5/5

Wearvegan Families - Confirmed reviews ALL

Excellent service from staff.

Good Stay

Customer review rating 3.5/5

Aiham T. Solo - Confirmed reviews ALL

The feedback will share today based on a longtime experience with Novotel Hotel Brand and as a member of Accor. The Hotel's location and amenities are perfect because the Hotel is located within 15 minutes walking distance of Westminster Palace and Big Ben. In Addition, to the lovely rooms, view of Lambeth Palace and garden. On the other hand, there's a big gap & room for improvement in the following areas: 1. The receptionists must be more welcome, demonstrate Novotel's hospitality, and reflect quick action for any conflict of interest. 2. The room service team must be more qualified and well-trained in the room cleaning requirements and not limited to bed covers change and bath towels. 3. The breakfast serving team should be more trained, respond to the guest requirement, and recognise the tables and seated disruptions. Examples of my feedback: 1. The receptionist did not take prompt action when I reported old socks under the wardrobe. He only apologised to me. 2. The room edges are dusty, and the service team doesn't consider these areas. 3. The bath water hoses don't clean well, which allows the creation of layers of calcium and affects the metal of the hose. 4. The males in the serving team are unorganised and careless, as you can find who playing with his head's hair or ears hole and touching the eating and drinking dishes, cups and many more. 5. Some of the girls need more training in hospitality (Serving Team)

excellent

Customer review rating 5.0/5

Diane S. Families - Confirmed reviews ALL

hotel was good , great position . our evening set menu was very poor my husbands burger was burnt crisp unable to eat it and my pizza was very dry also a long wait not hood with 2 5 year olds .

Well located, friendly staff, good facillities

Customer review rating 4.5/5

Chris H. Business - Confirmed reviews ALL

Business stay - v close to Westminster. Good access to tub, bus routes and national rail. Walking distance to London Eye etc

Good facilities, but not in Waterloo!

Customer review rating 3.5/5

M Business - Confirmed reviews ALL

The hotel services were great and all staff very friendly and helpful. However, the hotel is still a 15-20 minute walk from Waterloo, so the name is a bit misleading. The shower room also smelt like sewage and was not pleasant.

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Other web-users rate our hotel

  • 769 reviews 9.3/10 Location
  • 986 reviews 6.8/10 Room
  • 894 reviews 8.4/10 Service
  • 20 reviews 6.7/10 WiFi
  • 527 reviews 5.7/10 Cleanliness
  • 472 reviews 6.1/10 Breakfast
  • 237 reviews 4.2/10 Food
  • 205 reviews 5.3/10 Value

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