Novotel London Waterloo

Novotel London Waterloo 4 stars

Customer review rating (ALL Rating) 4.3/5 1,516 reviews

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Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • An ALLSAFE, Clifton Environmental certified hotel

  • Hotel Bar & Restaurant with international cuisine

ALLSAFE approved hotel

Hotel location

Novotel London Waterloo

113 Lambeth road
United Kingdom

GPS:51.494861, -0.118287

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network The hotel features 6 meeting rooms to host meetings up to 50 guests. Enjoy natural daylight in rooms entirely renovated with all facilities, and a dedicated breakout area.

Room descriptions and layouts

meeting rooms

From 1 to 50 


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Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,516 reviews

TripAdvisor Rating  4.0/5  3,887 reviews

Great hotel, but it if only for the parking

TripAdvisor rating 5.0/5

Stacey B Families - TripAdvisor review

Excellent hotel. Great reception staff, nothing was too much trouble. We didn’t eat in the restaurant but had Breakfast brought to our room, food and service was excellent. Highly recommend this hotel and the parking is extremely convenient for London.

No gym facilities and staff continue to lie!

TripAdvisor rating 1.0/5

ROYALWREN Solo travel - TripAdvisor review

Booked for a 1 month stay for my work in London. Initially I had good service for the first week and it has subsequently gone downhill rapidly. No gym facilities at all and when staff have been made aware of this, they have fobbed me off and repeatedly told lies about it. I have emailed the manager with a very poor response, and the time frame keeps being extended. Additionally, my room has not always replenished or cleaned and staff in general have a poor attitude. I am hoping to shorten my stay and change hotel due to the poor service and attitude.

Well located.

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Well located. Very good but for minor details - accessories part of deal stay only brought on request (one of dressing gowns), front reception made us wait to see if 'room was ready' (on arrival at 6.30) when we were so tired we could have done without it, delivered a hair dryer at 8 am not asked for and thus woke earlier than desired. Very nice room of course and excellent view from window of Parliament & London Eye over Lambeth Palace.

Good location in Waterloo!

Customer review rating 4.0/5

Gerald L. Solo - Confirmed reviews ALL

My stay was nice...some friendly staff and nice atmosphere. Room was spacious and well equipped. House keeping left the corridors messy during turn over and my water wasn't replenished, other than that, was a good stay.

good stay

Customer review rating 3.5/5

Witold Friends - Confirmed reviews ALL

I was there several times. Good and pleasant place. There are many Novotel's hotels in London that one is one of the best.

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Other web-users rate our hotel

  • 967 reviews 9.1/10 Location
  • 1,251 reviews 6.5/10 Room
  • 1,135 reviews 8.2/10 Service
  • 20 reviews 6.1/10 WiFi
  • 689 reviews 5.1/10 Cleanliness
  • 618 reviews 6.2/10 Breakfast
  • 320 reviews 3.7/10 Food
  • 94 reviews 4.2/10 Bar

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