Novotel London Waterloo Hotel 4 stars

Customer review rating 4.4/5 13,354 reviews
Novotel London Waterloo
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+ 22 Services

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Sauna and Hammam to relax after a day of sightseeing

  • 6 meeting rooms with high quality facilities and free Wi-Fi

  • Hotel Bar & Restaurant with international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 6 meeting room(s)
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS
london
united kingdom

Tel: +442076600674

Fax: (+44)207/7930202

Contact email

Check-in from 14h00

Check out up to 12h00

  • 507, 77 from Waterloo York Road :  Bus Stop W Lambeth Palace Bus stop (SP)

  • 77, 344, 507, C10, 3 :  Lambeth Palace

  • CENTRAL LONDON :  3 LAMBETH BRIDGE

  • VICTORIA STATION :  507 Lambeth Palace

  • WATERLOO STATION :  77 LAMBETH PALACE

  • LAMBETH NORTH STATION :  BAKERLOO LAMBETH NORTH STATION

  • WATERLOO STATION :  NORTHERN LINE WATERLOO

  • WESTMINSTER CIRCLE :  CIRCLE LINE WESTMINSTER

  • WESTMINSTER DISTRICT :  DISTRICT LINE WESTMINSTER

  • WESTMINSTER JUBILEE :  JUBILEE LINE WESTMINSTER

  • By plane

    LONDON CITY AIRPORT At 15km / 9.32 miles

  • By plane

    LONDON GATWICK AIRPORT At 43km / 26.72 miles

  • By plane

    LONDON HEATHROW AIRPORT At 30km / 18.64 miles

  • By train

    LONDON ST PANCRAS At 2.8km / 1.74 miles

  • By train

    WATERLOO At 1.5km / 0.93 miles

  • By train

    WATERLOO INTERNATIONAL At 1km / 0.62 miles

GPS :51.494861, -0.118287

Companies and event centres nearby

Companies

ERNST AND YOUNG1.0 km / 0.62 mi
IBM1.5 km / 0.94 mi
IMO0.64 km / 0.4 mi
ROYAL PHARCEUTICAL0.0 km / 0.0 mi
SHELL INTERNATIONAL1.61 km / 1.0 mi

Congress centre

QUEEN ELIZABETH CONFERENCE CTRE1.5 km / 0.94 mi

Exhibition centre

EARLS COURT EXHIBITION CENTRE7.0 km / 4.38 mi

Exhibition centre

EXCEL8.0 km / 4.97 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkThe hotel features 6 meeting rooms to host meetings up to 50 guests. Enjoy natural daylight in rooms entirely renovated with all facilities, and a dedicated breakout area.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • TV with VCR

  • Meeting room

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with Queen-size bed and convertible sofa

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Room with Queen-size bed and twin convertible sofa

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Premium Room with Queen-size bed and convertible sofa

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Executive Room with Queen-size bed and convertible sofa

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Premium Room with Queen-size bed

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Accessible room

Accessible Superior Room with Queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet

Executive Suite with King-size bed

  • Max. number of persons: 4
  • Area: From 50
  • Views: Park view, Panorama view, Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

ELEMENTS RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel London Waterloo

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

13,354 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,789 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location and comfortable rooms.

Customer review rating 4.4/5

Anonymous Business - 30/03/2020 Confirmed reviews ALL

Staff welcoming, always clean & comfortable. Rooms very spacious Delicious breakfast delivered to my room.

Good stay

Customer review rating 4.4/5

Cici Solo - 22/03/2020 Confirmed reviews ALL

It was a short and good stay. Enjoyed my time

Pleasant stay in convenient location

Customer review rating 4.4/5

Marianne Business - 21/03/2020 Confirmed reviews ALL

The hotel is conveniently located for Westminster and the South Bank. It is clean and well presented. The room was spacious and included all essentials. There was a good offer of food and drink. The temperature control in the room didn't work consistently. A few more bathroom products and scales would be an added bonus. Most staff were very friendly and courteous but one or two were rather surly. On most mornings there was no member of staff to greet you at breakfast, so you had to wait a few minutes to be seated. More plugs in the bar area would be convenient.

Good stay in great location

Customer review rating 4.4/5

Philip I. Couples - 21/03/2020 Confirmed reviews ALL

We spent two nights at the Novotel in Lambeth - We found it very comfortable and in a good location, close to the river and within an easy walk of the South Bank and Parliament Square.

Awesome

Customer review rating 4.4/5

Anonymous Families - 20/03/2020 Confirmed reviews ALL

It was a great experience. Well located, great breakfast, great bar, great rooms and very attentive staff.

Good stay for our weekend trip to London

Customer review rating 4.4/5

Maren Families - 18/03/2020 Confirmed reviews ALL

Fantastic room and view, we could even see the Big Ben from our room! Good location and we could even go for a little stroll over to the Westminster Cathedral. The hotel employees where so helpful and polite. We had a wonderful time!

Good stay

Customer review rating 4.4/5

Philane M. Business - 16/03/2020 Confirmed reviews ALL

It was ok. It would have been better if you had a microwave in the room. The bar fridge never worked

Good one night stay

Customer review rating 4.4/5

David C. Couples - 15/03/2020 Confirmed reviews ALL

We stayed at your hotel in order to visit the Gielgud Theatre in Shaftesbury Avenue. This worked well, although it is a pity the no. 3 bus, which passes the hotel, no longer runs to Piccadilly Circus. We had checked in on-line, which worked well with everything ready for us. Reception staff were efficient and helpful. We had been upgraded to an executive room which was appreciated. The room was clean and well presented, with all equipment working satisfactorily. The only two problems we would mention are that the bed was very firm and my wife who has a back problem (scoliosis) found it difficult to get comfortable. Also there was no dressing table facility, by which we mean a work surface where you can sit with a mirror above. We had a meal in the bar area in the afternoon we arrived, which was very tasty and we enjoyed it. Breakfast the following morning was ample with a very good choice, although we thought that the hot food could have been hotter. Your hotel suited our needs and we would use it again.

A good one night's stay

TripAdvisor rating 4.0/5

David C 15/03/2020 TripAdvisor review

We stayed one night in order to see "The Upstart Crow" at The Gielgud Theatre in Shaftesbury Avenue. Despite the "London Waterloo" tag, the hotel is actually in Lambeth Road opposite Lambeth Palace, about a mile from Waterloo station. The nearest tube station is Lambeth North, about a 12 minute walk away. Two bus routes pass the door, the 3 (Whitehall - Crystal Palace) and 344 (Clapham Junction - Elephant & Castle). Sadly the 3 has been recently cut back from Oxford Circus to Whitehall, thereby severing the direct link with London's theatreland. However, Westminster Bridge and the Houses of Parliament are about a 12 minute walk away, so the location is good for tourists. We checked in on line which worked well, being met by a very pleasant girl who quickly gave us our room keys. We had been upgraded to an executive room, which was large, clean and well presented. There was plenty of storage and a room safe. The bed was, however, very firm and my wife, who has scoliosis (curvature of the spine) had difficulty in getting comfortable. Overnight it was quiet with little traffic noise. The other problem was the absence of a dressing table - the only work surface where you could sit did not have a mirror above it. There was a good sized bathroom with a two-headed shower attachment, and separate toilet. Wi-fi was available but we did not use it on this occasion. On the afternoon we arrived we had a meal in the bar area (the restaurant being closed) but this was the same menu with quite a good choice. The food was tasty and well presented, and not overpriced. |The following morning we had breakfast in the restaurant. This was totally self service, but with a good choice of hot and cold food. We did feel however that the hot food could have been a bit hotter. Checkout was as efficient as check in, again with a very pleasant member of staff We would recommend this hotel, but feel it would be better described as "London Lambeth" rather than "London Waterloo".

Well located

Customer review rating 4.4/5

Garym Solo - 14/03/2020 Confirmed reviews ALL

Quite good experience if a little pricey. Would not recommend the breakfast option at the hotel as it falls below the normal standard expected at a novotel.

Great Stay

Customer review rating 4.4/5

Paul W. Business - 11/03/2020 Confirmed reviews ALL

Very pleasant and seemless

great staff

Customer review rating 4.4/5

Anonymous Solo - 09/03/2020 Confirmed reviews ALL

Comfortable room

Great location

Customer review rating 4.4/5

Karen Couples - 09/03/2020 Confirmed reviews ALL

Enjoyed our stay, our room was busy road but the windows kept out the noise and the curtains were really dark. Would stay here again for sure!

Well located good stay.

Customer review rating 4.4/5

Thomas T. Families - 08/03/2020 Confirmed reviews ALL

Hotel was nice, but the servicing of our room feel below a level I would expect from Novotel. Beds were made, but the tea and coffee and milk was never topped up. Overall a pleasant stay, but its some of the little things that matter could have been a bit better.

Great hotel!!!

Customer review rating 4.4/5

Codrut M. D. Friends - 08/03/2020 Confirmed reviews ALL

Thank you for your team! Nice room, nice breakfast, nice location, nice atmosphere!

Customer review rating 4.4/5

Anonymous Business - 08/03/2020 Confirmed reviews ALL

Perfect hotel, brilliant team, very clean rooms

Comfortable stay

Customer review rating 4.4/5

Anonymous Business - 05/03/2020 Confirmed reviews ALL

Comfortable stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager

When in London....

Customer review rating 4.4/5

Anonymous Friends - 05/03/2020 Confirmed reviews ALL

The hotel looks fantastic, but even more its team. The welcome lady was very nice and friendly

Dear Tom W., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Rooms Division Manager

Cool

Customer review rating 4.4/5

Anonymous Business - 05/03/2020 Confirmed reviews ALL

Cool stay, friendly team, good food and clean rooms

Dear Asim N., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Rooms Division Manager

Well located

Customer review rating 4.4/5

Anonymous Friends - 05/03/2020 Confirmed reviews ALL

Perfect location and very clean rooms

Dear Helen F., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Rooms Division Manager
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