Hotel - Mercure Chiang Mai
Mercure Hotel Mercure Hotel

Mercure Chiang Mai

3.5/5 1,202 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information


Leisure and activities


  • Breakfast

Business services

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Hotel location

Companies and event centres nearby


AIA GROUP5 km / 3.11 mi BANGKOK BANK0.5 km / 0.31 mi NATIONAL BANK THAI5 km / 3.11 mi US CONSULATE6 km / 3.73 mi
AIRPORT BUSINESS6 km / 3.73 mi BRITISH CONSULATE10 km / 6.21 mi PLAN INTERNATIONAL1 km / 0.63 mi

Congress centre


Exhibition and convention centre

CONVENTION CENTRE3 km / 1.86 mi MAE RIM15 km / 9.32 mi NIMMANHAEMIN2 km / 1.24 mi

Exhibition centre


Your meetings and events

At Mercure, we provide conference facilities for up to 600 guests. With a wide configuration of stylish rooms and team of event professionals. We promise the right solution to meet every need.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GARDEN TERRECE II 20 m2 3 m 20 6 8 15 10
GARDEN TERRECE I 22 m2 3 m 20 7 9 15 10
MILAN ROOM 48 m2 3 m 50 20 20 25 20
LONDON 65 m2 3 m 50 20 20 25 30
MILAN BRUSSELS 96 m2 3 m 80 40 35 50 40
PARIS 288 m2 3 m 300 85 85 150 180
GENEVA 640 m2 3 m 600 150 316 350 350
    • Flipchart
    • Audio and video equipment
    • Podium
    • Lectern
    • Syndicate rooms
    • Video equipment
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 159 rooms
  • 100% non-smoking hotel
  • 27 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Satellite/cable colour TV
    • Fax machine
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 847 reviews

Our guest reviews for
Mercure Chiang Mai

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,202 reviews
Friends getaway - 29/11/2019 TripAdvisor review
« in need of brush up »

it is a simple property compared to the standard offerings one would expect from the mercure brand but the relatively low price should be a telltale to manage expectations. friendly staff with limitations to english are eager to sell packaged tours. unfortunately the rather large rooms are very bare and have seen better days with many overpainted layers, tiled flooring ensures a very noisy environment where activities on corridor ranging from maintenance works to staff conversations cannot be ignored. unfortunately there is a terrible odour being omitted from aircon system and bathroom ventilation appears limited. bedding is comfortable but due to described hygiene and noise issues does not really offer true sleep. Due to smell issues management offered some halfhearted discount in a very negotiative manner. Would be great if Accor does check on brand compliance as to fulfil customer expectations.

Jeerawat E. Business - 27/11/2019 Confirmed reviews ALL
« Satisfied »

worth for expense

Couples - 26/11/2019 TripAdvisor review
« Good service but old decoration »

Staff is nice and provide good service. The location is convenient as some department store and night market nearby. The room is large enough but in old style. We can see the decoration is a little bit old especially the bath room. The most important thing need to be improved is the water pressure of the shower. It is very weak. I booked this room have promotion price. To be frank I don't think it is worth if no discount.

Family - 25/11/2019 TripAdvisor review
« Old and tired property »

This hotel is old and tired feeling. The rooms have some weird numbering system. The plumbing was noisy. The breakfast is not so good, some things cold that should be hot. Awful music playing outside the lobby. Other guests noisy. The pool bar is strange. This hotel should not be more than about 40 USD per night.

. Business - 24/11/2019 Confirmed reviews ALL
« Friendly Staff »

Hood service

Pdavis Solo - 20/11/2019 Confirmed reviews ALL
« Pretty decent stay in Chiang Mai »

My experience at this hotel was not bad overall, but there were a few things that caused me to mark it down. Firstly, I thought the shower in the main bathroom was improperly sealed round the door, so if you stood centrally in the shower, by the time you exited, there would be a small flood. The sink had two plug positions, closed or almost closed so it took a lot of swilling to get rid of what you spit out when doing your teeth. Also, the breakfast buffet was a bit limited. However, the staff were keen and my room was nice and spacious so overall it was a decent place to stay.

Eva Couples - 14/11/2019 Confirmed reviews ALL
« Chiang Mai 2019 »

The hotel is well located near the old Chiang mai, near-by there is a massage place, supermarket and a laundry shop. The staff are nice and helpful, we were automatically upgraded as the Accorplus member. The hotel restaurant has limited menu, but there are a number of restaurants nearby. Overall it was a pleasant stay.

Sally W. Solo - 10/11/2019 Confirmed reviews ALL
« Convenient, comfortable and helpful staff »

I always stay at the mercure because of its location and the lovely staff

Heinrich R. E. Solo - 10/11/2019 Confirmed reviews ALL
« Very friendly staff. »

It was my third stay at this hotel. The people are nice, the breakfast is great and the location is very good. I will certainly stay here again.

Fritz S. Solo - 08/11/2019 Confirmed reviews ALL
« Good location, friendly staff »

I stayed for the third time at Mercure Chiang Mai. Every time it was a nice experience. Even though the hotel is getting a little old the rooms are big, clean and are very well equipped with everything you need. Nice breakfast buffet. Attentive staff and very good housekeeping.

Hn Solo - 05/11/2019 Confirmed reviews ALL
« Late checkout package »

This is the second time that I stay at Mercure Chiang Mai. Last time I was assigned near ballroom which brings a bit of noise sometimes but this time- very quite enough. Always happy about Mercure Chiang Mai's arrangement for "late checkout package"- and grateful if kindly share such good practice for other members of accorhotels. Meanwhile, if gaining more frequency for the shuttle to the airport would be highly appreciated.

Anonymous Families - 05/11/2019 Confirmed reviews ALL
« Good time in Chaiangmai Oct 2019 »

First time with Mercure Chiangmai , we quite enjoy the trip. Room is very clean and we have got room upgrade due to we have child , with bed 8 feet amzing. Facilities in room are good. Swimming pool is on maintenence wit hcontractors during day time.Overall are OK, lift a bit small when Chinese Tour group come in the same time. Breakfast was good and my son get benefit for free of charge. Surrounding quite convenience for tourists with Top supermarket and not far to visit various places in city.

C. Couples - 04/11/2019 Confirmed reviews ALL
« affordable and convenience »

a quick holiday with reasonable price with easy access to old town

Alvin Friends - 22/10/2019 Confirmed reviews ALL
« Superb hotel quality, perfect staff service »

Felt very comfortable staying at Mercure Chiang Mai, multiple selection of breakfast served, greated by staff whenever bump into, room facility provided has never been better

Solo travel - 20/10/2019 TripAdvisor review
« Short stay »

Nice hotel, quiet could be cause of the locations. A little outdated and wear and tear as you can tell but all functional. Good customer experience touches felt throughout the hotel. Nice service at checkin and checkout. Was a pleasent stay with the transport to and from the airport a bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wifi F, Kinds greeting from Mercure Chiang Mai. Thank you for thaking time to review out hotel folowing your recent stayed. We are pleased to read that you impressed the service which we provided and it made you easy and conveniene while you were stay with us. It always pleasure to recieve good feedback to our staffsm Thease compliments will shared to them for thier working motivation. Thank you very much again and we hope to have the opportunity of welcoming you again when you visited Chiang Mai next time. Sincerely yours, The Management Team

Jgill Solo - 14/10/2019 Confirmed reviews ALL
« Great Hotel -- Tremendous staff with very comfortable accommodations. »

Wonderful experience at the Chiang Mai Mercure hotel. Greeted at the airport by friendly Mercure staff and was safely transported to the hotel. Highly recommend the shuttle service!! Check-in was efficient and was greeted by Tai who welcomed me to the hotel. I was escorted to a clean, comfortable room and my great stay began. Also noteworthy, the hotel restaurant was excellent (great Tai cuisine and very good service); very conscientious housekeeping staff, and the concierge were very informed and helpful. A Chiang Mai jewel -- Excellent hotel with wonderful staff.

AnnaandJack7 Couples - 13/10/2019 TripAdvisor review
« Love the staff »

I have stayed here many times and will continue to as the amazing staff at Mecure Chiang Mai make as feel so welcome every time. It's like home away from home. They even brought up a birthday cake to my room before we checked out and sang happy birthday. Wonderful people and can't wait to return. Khob khun mak mak krup

Christina C. Couples - 18/09/2019 Confirmed reviews ALL
« I will recommend to stay in this hotel with my next trip »

It's nice to stay in Mercure Chiang Mai, convenient location, nice & polite staffs, small & comfortable swimming pool, room is enough spacious with good bf.

Solo travel - 14/09/2019 TripAdvisor review
« Chiang Mai mini break »

First time stay in Chiang Mai. Hotel is just a short stroll yo the north side of city wall. They have a free shuttle bus to and from night market as market is on east side of city wall. Hotel is older but great valve for money. Has a supermarket right beside hotel. They also offer a shuttle bus for 150baht from airport to hotel.

vara_vichakacharu Business - 02/09/2019 TripAdvisor review
« Nice Hotel & Good Location »

This is an old charm hotel in a good location. Everything is above average and hotel staffs are very nice with their smiles. There is a very close supermarket "TOP" that I could buy somethings and good restaurant around the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear vara_vichakacharu, Kind greeting from Mercure Chiang Mai We're appreciated you taking your veluable time to review us of your recent stayed. It's good to know that you impressed with the hotel location which is easy to access the attraction place in Chiang Mai such as Old town the city, MAYA shopping mall, Nimman Complex City, Also near by the hotel in fact the location closed to many convenient store such as TOP supermarket, fresh market, local shop etc. these will make you concenient to find food and stuff. As apart of easy location, we're gratful for your kind compliment to our staff, these praiseds will be sure pass on to our staff for thier woriking motivation as they really want to achieve the highest of guest satisfaction. Once you have plan to visit Chaing Mai again, please do not hesitate to let us know. We are pleased to welcome you back to our hotel always. Sincerely yours, The Mangement Team

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