Novotel Florence North Airport Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 3,871 reviews

ALLSAFE approved hotel

Novotel Florence North Airport
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+ 22 Services

Hotel extras

  • Services and leisure activities for families

  • Very close to the A1 (E35) highway, Firenze Nord exit

  • Restaurant serving traditional Tuscan dishes

  • Outdoor pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Florence North Airport

Via Tevere 23
Osmannoro
SESTO FIORENTINO
50019 florence
italy

Fax: (+39)055/308336

Check-in from 14h00

Check out up to 12h00

  • By plane

    FIRENZE AIRPORT At 1km / 0 miles

  • By plane

    PISA GALILEI At 80km / 50 miles

  • By helicopter

    VESPUCCI At 1km / 0 miles

  • By car

    A1 FIRENZE NORD At 1km / 0.63 miles

  • By car

    A11 FIRENZE OVEST At 1km / 0.63 miles

  • By train

    CAMPO DI MARTE At 6km / 3.75 miles

  • By train

    CENTRAL STATION At 4km / 2 miles

GPS:43.809814, 11.177756

Companies

  • ESSELUNGA 0.5 km / 0.31 mi
  • INGROMARKET 0.5 km / 0.31 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE

The restaurant is open until midnight and offers wonderful Italian cuisine and regional dishes in an inviting setting overlooking the pool. Children's menu available.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

12 

meeting rooms

From 1 to 280 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews for
Novotel Florence North Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,871 reviews

TripAdvisor Rating 3.5/5

2,082 reviews

AMAZING

Customer review rating 5.0/5

V. Business - 25/11/2021 Confirmed reviews ALL

GREAT & PERFECT !

Dear SAMUEL V., We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mauro F.

Comfortable, great food, friendly staff.

Customer review rating 4.5/5

N T. Couples - 16/11/2021 Confirmed reviews ALL

See above.

Wonderful location and fantastic staff!

Customer review rating 5.0/5

John L. Couples - 28/10/2021 Confirmed reviews ALL

The hotel is excellent in every way! The accommodations, the food and the staff are all exceptional!

Customer review rating 1.0/5

Anonymous Families - 22/10/2021 Confirmed reviews ALL

Room. was awful

Dear Gary S., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F.

Not recommended

TripAdvisor rating 2.0/5

lintaodu 21/10/2021 TripAdvisor review

The shower pressure is very low. The duvet cover is not closed but like a sandwich. The free park is very limited, if you go to the garage you have to pay 8eur. Long line by breakfast and mosquitoes in room! Combine with the strange duvet, they make me 2 days very bad sleeping. The location is not at the airport exactly, no direct line to city. If you want to go to the city center with public traffic, you have to go to the airport at first, it is very complicated without a car. Not so recommended, I will switch to Ihg or Hilton, no more let accor...

Dear Lintaodu, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F

Nice hotel a bit far from center

Customer review rating 4.5/5

Linas Couples - 20/10/2021 Confirmed reviews ALL

Big spacious room! Everything very clean. Nice and kind staff. A bit far from the centre but you can take public transport. Private parking garage (you have to pay around €10 per 24hours)

Customer review rating 2.5/5

Lisa S. Couples - 17/10/2021 Confirmed reviews ALL

Subpar hotel for number of star. It was well located to airport, but only if you had a car. Apparently the airport shuttle that it said online it had was not opeational. Nothing around to eat, had to eat in hotel, however hotel food was good and everything was clean. Room lacked A LOT. Huge open space where there should have been a chair and light. Bed way too hard and 'short sheeted'. Meaning the top sheet did not come high enough to cover the shoulders. I'm small and could scoot down but a tall person could not. No screens on window and bugs got in. Just over all very 'motelish' low standard/quality in the room.

Dear LISA S., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F.

Comfortable staying

Customer review rating 4.0/5

Jae Y. P. Business - 06/10/2021 Confirmed reviews ALL

Room was not bad and close to work place. Quite at night and with very kind staffs.

Room too cold

Customer review rating 2.0/5

Giorgio B. Families - 05/10/2021 Confirmed reviews ALL

The room was ok. The personnel was gentle. But.. the room temperature was way too cold. I asked to turn off the a/c but there still was active some kind that f recycling that kept the room temperature way too low. It was not comfortable to stay in that cold room. Not at all.

Dear Giorgio B., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F.

COVID safe

Customer review rating 5.0/5

Theresa G. Business - 26/09/2021 Confirmed reviews ALL

Stayed for more than 10 days in this hotel and was satisfied because of their large, soundproof rooms and fast internet. Will recommend to stay in thia hotel.

Welcoming staff, good location, easy access

Customer review rating 4.0/5

Jeff -. U. Families - 17/09/2021 Confirmed reviews ALL

Very welcoming staff, happy book a taxi. The room was very hot and we needed a lot of time to make it cool. Also, the rooms have very few electrical outlets. Clean, modern. We would stay here again.

Quality

Customer review rating 4.0/5

Patrick R. Business - 16/09/2021 Confirmed reviews ALL

Excellent staff, extremely helpful, comfortable rooms.

Great stay

Customer review rating 5.0/5

Robert S. Families - 07/09/2021 Confirmed reviews ALL

Great helpful staff and great hotel

Average Stay

Customer review rating 3.0/5

Razvan Families - 03/09/2021 Confirmed reviews ALL

Poor level of connectivity with both Airport and the City. A taxi from the city centre to the airport is 22 euro while from hotel to airport is 15. This is not normal. All the hotels, having within their name "Aerport", are having a free shuttle to and back from airport.

Dear RAZVAN B., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F.

Good stay

Customer review rating 4.5/5

Anonymous Families - 31/08/2021 Confirmed reviews ALL

Everything was fine.

Nice people, good service

Customer review rating 4.5/5

Tourist Business - 28/08/2021 Confirmed reviews ALL

Was a good Stay. I missed the airport shuttle and the small welcome in the room as a platin member. In the room everything was clean as always. There was a problem with the toilet flush. The water was running all the time. Beside of that very nice personel and always trying to help.

Unorganized

TripAdvisor rating 1.0/5

Trip67903753805 Family - 14/07/2020 TripAdvisor review

No breakfast buffet which is understandable given the circumstances. However no menu card, the waitress just asks what we want holding her note pad. Choice is limited. Room is old with dirty carpet. Old marks of water damage on thr walls. Horrible experience.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Firenze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F.

Good hotel near the airport

TripAdvisor rating 5.0/5

elige2019 Business - 29/12/2019 TripAdvisor review

Nice clean rooms with complimentary tea or coffee kettlespace, good variety of choices for breakfast, quiet. I recommend, especially for those who want to get to the airport quickly - which takes around 15 minutes in my case.

Far away from everything, a bit dilapidated and very sober, but excellent restaurant

TripAdvisor rating 2.0/5

Europa-forens Business - 18/10/2019 TripAdvisor review

the hotel is not much. Far away from centre and not even that close to the airport. Rooms and furniture make a very old and neglected impression, awful looking and broken plastic curtain in bathroom, etc. No luxury to expect, all basic. But all of that is compensated by the restaurant in the hotel. Had truly excellent food there for little costs!

Dear Europa-forens, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations. Your feedback is very important to us. Our hotel is still on renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Wet carpet, hard bed, but clean

TripAdvisor rating 2.0/5

skier003 Solo travel - 17/10/2019 TripAdvisor review

I stayed in this hotel just prior to a plane flight from Florence to Rome. When I walked in the room was incredibly clean, but the carpet outside the bathroom was soaking wet. When I took a shower I found that the bathroom floor was tilted toward the carpet hallway. Wet carpet clearly explained. The bed itself was quite hard. The pillows were harder than the bed. All in all it was only €49 so I really can’t complain too much. But the taxi trip to the airport was €30and that hurt a little bit

Dear skier003, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

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