Novotel Florence North Airport

Novotel Florence North Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 749 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Services and leisure activities for families

  • Very close to the A1 (E35) highway, Firenze Nord exit

  • Restaurant serving traditional Tuscan dishes

  • Outdoor pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Florence North Airport

Via Tevere 23, Osmannoro, SESTO FIORENTINO
50019 FLORENCE
Italy

Telephone +39 055 53821

Fax +39 055 308336

Contact email

  • By plane

    FIRENZE AIRPORT At 1km / 0 miles

  • By plane

    PISA GALILEI At 80km / 50 miles

  • By helicopter

    VESPUCCI At 1km / 0 miles

  • By car

    A1 FIRENZE NORD At 1km / 0.63 miles

  • By car

    A11 FIRENZE OVEST At 1km / 0.63 miles

  • By train

    CAMPO DI MARTE At 6km / 3.75 miles

  • By train

    CENTRAL STATION At 4km / 2 miles

GPS:43.809814, 11.177756

Companies

  • ESSELUNGA 0.5 km / 0.31 mi
  • INGROMARKET 0.5 km / 0.31 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE'

The restaurant is open until midnight and offers wonderful Italian cuisine and regional dishes in an inviting setting overlooking the pool. Children's menu available.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

13 

meeting rooms

From 1 to 280 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Florence North Airport

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  749 reviews

TripAdvisor Rating  3.5/5  2,101 reviews

A few minutes from Florence Airport

TripAdvisor rating 4.0/5

geebee01 TripAdvisor review

If you have an early departure from Florence this an ideal hotel. Very comfortable rooms and facilities are ideal for an overnight stay if you want to avoid the hassles of getting out of the city centre.

Nice and helpful staff. Good vibe.

Customer review rating 4.0/5

Elizabeth M. Friends - Confirmed reviews ALL

Main restaurant closed to guests as they had a conference there. Ate in the bar. Food was good, service slow as they were not equipped for full meal service. Bed was subpar. Hard and very squeaky.

Experience first Bad Service With Novotel

Customer review rating 3.5/5

V. Families - Confirmed reviews ALL

Positive - Clean and comfortable - Good location - Good Breakfast Negative - AC was not working. - Digital locker was not working. - Bathroom/Toilet has a sliding door and someone has to hold it to use the bathroom otherwise the door would open automatically. Even after repeating complaints it was not fixed and it created a huge inconvenience to us with 4 people in the room (2 adults + 2 children).

Well located

Customer review rating 3.0/5

Kay Friends - Confirmed reviews ALL

A group of friends and I spent one night here in order to get the necessary Covid antigen test to return to the United States. A pharmacy was within 10 minutes walking distance. The hotel was clean and decent. The mattress was very hard and the pillows were awful. Wafer thin. The food was decent in the restsurant.

Dear Karen W., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mauro F.

Just Perfect

Customer review rating 5.0/5

John L. Couples - Confirmed reviews ALL

We always stay at Novotel after our flight from the U.S. To recover in Italian style after a full day of travel, Novotel is the perfect place. Great location, wonderful staff and excellent food! Perfect!

Supercharger very convenient for Tesla owner

Customer review rating 4.0/5

Eduardo Families - Confirmed reviews ALL

Hotel was Ok and service was good. Nice people working at the bar. Room was Ok sized for the three of us. A big plus for us is that there’s a Tesla Supercharger inside the hotel parking lot. In fact, there’s a sign saying that Tesla owners can get 15% off from the hotel and restaurant charges. When we asked about this at check-in, the reception employee was not very aware of this promotion, however he took the time to call his management. At the end the discount we got by being ALL Accor members and upgrade because of our Silver status was slightly better than the Tesla discount. We skipped breakfast, but the employee at the bar was nice enough to offer me complimentary coffee and biscuits.

Well located, great value

Customer review rating 5.0/5

Eileen Couples - Confirmed reviews ALL

We stayed the night before a very early international flight and it was perfect. Clean, comfortable and the food in the cafe was great.

We’ll located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Staff allowed us to store our luggage and found a room for us before normal check in time. It was very appreciated.

Worst Novotel experience ever

TripAdvisor rating 1.0/5

665bernd Families - TripAdvisor review

- Staff at check-in unfriendly - room OK, but with a lot of mosquitos in the room which made sleeping impossible - breakfast with little choice, overwhelmed staff and feeling of a school cantene - definitely not Novotel standard, not even ibis => I will stay never again in this hotel

Dear 665bernd, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando L.

Good Stay

Customer review rating 4.5/5

Biagio Business - Confirmed reviews ALL

WQell cleaned and safe. Very good sleep. Clean and complete room. No noises.

Good location pleasant stay

Customer review rating 4.0/5

David W. Business - Confirmed reviews ALL

Impressed with helpful happy staff, very clean hotel with good food and drink

Decent Breakfast

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

ACs are not working, Front desk offered to open windows if its hot. Thats bad answer for a 4 star property.

Dear Veera, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mauro F.

Terrible guy at the reception desk

Customer review rating 0.5/5

Bas Business - Confirmed reviews ALL

After a 13 hour drive (from Holland) we arrived at 10pm at your hotel on Monday 28th of April. Since the months there were no restrictions regarding covid and the situation is everywhere getting better, we didn’t assume that there would be now. We could barely explain our situation to the guy at the reception desk. We respect all restrictions, but kicking out a woman who is pregnant without a green pass is really inhuman. I think you then have no feelings at all. Luckely there was another hotel in the that understood and helped us. Please check your staff at the reception desk, because this gives a bad reputation!

Dear BAS D., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F.

Go with what you know.

Customer review rating 5.0/5

Stacy W. Business - Confirmed reviews ALL

Clean, affordable, consistent. Great facility, great value. I highly recommend staying here.

Near airport, no shuttle service

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

Stayed previously in 2019. Felt hotel was not nearly as accommodating. Bed not comfortable. Asked for Tzv channels for news CNN. Was told there was; never to be found. Perhaps, it is the lack of staff.did find excellent service in the bar/restaurant. The bar tender, I think her nam was Gabrielle was the sweetest and most kind personnel you had.

Dear Louise N., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F.

Well located

Customer review rating 3.0/5

C. Couples - Confirmed reviews ALL

Typical airport hotel

Dear Hazel, Thank you for the great review of our hotel We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mauro F.

Good Sleep

Customer review rating 3.5/5

Jose E. Business - Confirmed reviews ALL

Location not good for accessing Train Station or City Center. Courteous & helpful staff at Reception. Service at Breakfast not good. Iron box is not given in the room

Novotel Firenze

TripAdvisor rating 4.0/5

JOSEEBENEZER Business - TripAdvisor review

Location good for travel in Car but difficult to get to train station and City center. Service at Breakfast / Restaurant not good. Close to Firenze Airport. Hotel does offer Iron Box & stand in Room Reception staff is courteous and helpful.

Good property excellent for business travellers

TripAdvisor rating 4.0/5

ulxima2016 Business - TripAdvisor review

Conveniently located near FLR and the A1 Motorway this property excellently suits the need of Business travellers. Good restaurant with honest choice of dishes. Breakfast is OK (croissants should be improved though) with plenty of choice among hot and cold, savoury and sweet. WIFi OK and comfortable room. You will not be disappointed.

Not recommended

TripAdvisor rating 2.0/5

lintaodu TripAdvisor review

The shower pressure is very low. The duvet cover is not closed but like a sandwich. The free park is very limited, if you go to the garage you have to pay 8eur. Long line by breakfast and mosquitoes in room! Combine with the strange duvet, they make me 2 days very bad sleeping. The location is not at the airport exactly, no direct line to city. If you want to go to the city center with public traffic, you have to go to the airport at first, it is very complicated without a car. Not so recommended, I will switch to Ihg or Hilton, no more let accor...

Dear Lintaodu, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro F

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