Mercure Strasbourg Centre Petite France hotel 3 stars

Customer review rating 4.5/5 2,838 reviews

Mercure Strasbourg Centre Petite France hotel
See on a map
+ 15 Services

Hotel extras

  • In the city center near the TGV train station

  • Preferential rate with a nearby car park

  • Just a few minutes from the cathedral and Petite France quarter

  • Free access to our partner gym

  • Quick access to public transport and airport shuttles

Hotel location

Mercure Strasbourg Centre Petite France hotel

3, rue du Maire Kuss
67000 strasbourg
france

Tel: +33388328080

Fax: (+33)3/88230539

  • BUS 10 :  10 GARE CENTRALE

  • BUS 2 :  2 GARE CENTRALE

  • BUS 4 :  4 PONT KUSS

  • BUS G :  G GARE CENTRALE

  • TRAM A :  A GARE CENTRALE

  • TRAM B :  B ALT WINMÄRIK

  • TRAM C :  C GARE CENTRALE

  • TRAM D :  D GARE CENTRALE

  • TRAM F :  F ALT WINMÄRIK

  • By plane

    EUROAIRPORT BSL At 132.2km / 82.15 miles

  • By plane

    FRANKFURT At 211.7km / 131.54 miles

  • By plane

    STRASBOURG ENTZHEIM At 18.3km / 11.37 miles

  • By car

    PORTE BLANCHE At 1km / 0.63 miles

  • By car

    STRASBOURG CENTRE At 1.5km / 0.94 miles

  • By train

    GARE TGV STRASBOURG At 0.25km / 0.16 miles

  • By train

    STRASBOURG At 0.2km / 0.13 miles

GPS :48.583572, 7.738053

Companies

  • ADIDAS 25.1 km / 15.6 mi
  • ALCATEL 5.0 km / 3.13 mi
  • ES ENERGIES 10.3 km / 6.4 mi
  • EURO INFORMATION 3.2 km / 1.99 mi
  • GRENKE LOCATION 4.9 km / 3.04 mi
  • HAGER 30.9 km / 19.2 mi
  • HEINEKEN 5.0 km / 3.13 mi
  • HEPPNER 5.3 km / 3.29 mi
  • KRONENBOURG 30.0 km / 18.64 mi
  • KUHN SA 51.3 km / 31.88 mi
  • MARS CHOCOLAT 33.1 km / 20.57 mi
  • MILLIPORE 26.6 km / 16.53 mi
  • OSRAM 25.4 km / 15.78 mi
  • SCHAEFFLER 32.4 km / 20.13 mi
  • WURTH 28.6 km / 17.77 mi

Hotel services

LE BAR Non contractual photo

The hotel bar is right next to reception and is open round-the-clock, 7 days a week. We look forward to welcoming you,

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 63 rooms
    • 3 rooms for people with reduced mobility
    • 6 family rooms
    • 3 connecting rooms
    • 63 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • French
    • English
    • German
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • SAINTE AURELIE Additional charge
    • Near the property
    • 557 parking spaces
    • Public
    • Parking opened 24/7
    • Parking with security service

Our accommodation(s)

All rooms in the Mercure Strasbourg Centre Petite France are totally renovated, air-conditioned and soundproofed with a modern and practical design. For more space, comfort and services included, choose one of our Privilege rooms.

Our guest reviews for
Mercure Strasbourg Centre Petite France hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,838 reviews

TripAdvisor Rating 4.0/5

876 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great location and very nice staff

Customer review rating 5.0/5

Suzanne Couples - 12/10/2021 Confirmed reviews ALL

My husband and I were vacationing in Strasbourg for the weekend. The central location was important but the hotel itself was a very pleasant surprise. The decor and amenities were outstanding.

Clean and well-situated and great staff

TripAdvisor rating 4.0/5

Audomarois_Paul 22/09/2021 TripAdvisor review

Loved the decorating scheme in my room (114), totally retro. Comfortable chair to chill in. Oh yeah, the Bluetooth speaker was a nice touch, so were the USB ports next to the bed. Breakfast wasn't the best ever but filling enough. Only a few minutes walk from Place Kleber, so dam near right in the center of town. Yep, I will stay there again

Great location in town, loved the decorative touches

Customer review rating 4.5/5

Paul Families - 20/09/2021 Confirmed reviews ALL

The hotel is situated nicely. P the room itself was clean and of a good size (especially for France). The retro decorative touhes were amusing and created a fun ambiance. Also, the USB ports by the bed (YAY for recharging phones) and the bluetooth speaker were a plus.

Dear Mr T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Strasbourg Centre Petite France's team

Well located affordable hotel

Customer review rating 5.0/5

Radu Couples - 12/09/2021 Confirmed reviews ALL

I had a very nice experience at this hotel. The room was just the right size for a hotel located in the middle of the city, close to the train station and the historical center. The bed was very comfortable and overall everything was very clean and well maintained. The staff was very friendly and the local wine which I received as a welcome drink was very good.

Fun Stay

Customer review rating 4.0/5

Bryan Families - 22/08/2021 Confirmed reviews ALL

Overall a very good stay. Clean room and courteous staff. Site indicates parking but is was 3 blocks away and cost. There was a discount but it would have been nice to know ahead of time what the cost would be. Had a difficult time finding the motel and parking garage. A lot of one-way streets & busy traffic in the immediate area.

Very good hotel

Customer review rating 5.0/5

Sandra Couples - 17/08/2021 Confirmed reviews ALL

Excellent hotel. The location is very good, the staff is excellent and very friendly. The breakfast was delicious and the rooms was big and very clean. We will come back.

Everything was perfect!

Customer review rating 5.0/5

Anonymous Families - 04/08/2021 Confirmed reviews ALL

Staff was so kind and helpful, the hotel is spotless and the beds are very comfortable

Well located. Nice staff

Customer review rating 5.0/5

P. H. Friends - 03/08/2021 Confirmed reviews ALL

The location was good and the beds were super comfortable. It had a quirky interior design which was more for aesthetics than common use space.

Well located , very nice and helpful staff ! Very professional!

Customer review rating 2.5/5

Anonymous Couples - 21/06/2021 Confirmed reviews ALL

The tv did not work , the air conditioner was not cold only wind , the bad sheets was not nice quality.

Never had a problem with AccorHotels

Customer review rating 5.0/5

Bagas A. Friends - 27/09/2020 Confirmed reviews ALL

Best location, walking distance to Oldtown

Very cosy room

Customer review rating 4.5/5

Chris Business - 10/03/2020 Confirmed reviews ALL

I have enjoyed my stay in the hotel, the room was cosy and very silent. The staff at the hotel very helpful and kind!

Customer review rating 5.0/5

Elisabeth K. Business - 14/02/2020 Confirmed reviews ALL

Lovely people ready to help sincerely at any time of the day in a nice modern hotel

Great location, friendly staff

Customer review rating 5.0/5

Shelby Solo - 01/01/2020 Confirmed reviews ALL

Hotel is close to the train station and a short walk from Petite France. Hotel is nice, comfy rooms and good breakfast. Would stay again!

Convenient and comfortable

Customer review rating 5.0/5

N. M. Solo - 01/01/2020 Confirmed reviews ALL

The rooms were very comfortable and the breakfast was great.

Trendy and cosy at the same time

TripAdvisor rating 5.0/5

Iveta R Business - 18/02/2019 TripAdvisor review

The hotel is excellently located, within walking distance from all tourist attractions and shopping area; close to the Railway station. Still fresh and bright after renovation. Extremely friendly and competent staff. Very clean. The room has all you need - an excellent bed, the bath-robe and slippers, tea and coffee makers with generous supply of tees and coffees. Rich breakfast.

Dear Sir / Madam, Thank you so much for the great review! We are really glad that you liked all the aspects of your stay - from the kindness of the staff to the localisation and the excellent bedding. We hope welcoming you back in Mercure Strasbourg Centre Petite France. Best regards, François GARCHER, Manager

nice interior, but needs more professionalism

TripAdvisor rating 3.0/5

Ha1der Couples - 21/11/2018 TripAdvisor review

Ours stay was for two nights. This hotel interior design in the breakfast and the lobby area are just wonderful. Its so artistic in nature and so nicely organised, that we felt like visiting a museum of contemporary art. The breakfast is also awesome! The french-toast ..is the best we have ever had. The cakes, egg-items..are all very delicious. There are three different types of pillows for every guest in the room and we found them so comfortable!Now comes the critic part: - the room is small. The toilet is designed in an awkard way: the comod is too close to the wall to sit on it properly. No shades/cover/glass-wall around the bath-tub... water spills out always. Handsoaps should be liquid. The staffs are OK, but there are some "but"s! We were given a drink-gutschein for "one" person, although we should get for two persons. From Saturday evening till end of Sunday only a security staff was present at the reception-who is not that much well-trained to handle guests. The first day at around 10:30 AM we hanged the "Do not disturb (was also in french) sign on the door." But still the room-cleaning service entered the room. When we showed them the sign, they shouted at us in french (which we do not understand) and showing us their handwatch. Next day morning we hanged the "do not disturb sign" and also put all our luggages infront of the door to block it so that the room service can not suddenly open the door. Its horrific. the reception also dont care it at all.The most negative warning about the city Strasbourg is: this city has no money exchange. So tourists from non-"Euro" countries should buy Euros before stepping inside this city. Otherwise they have to beg around the city streets like many others.

Dear Sir, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François GARCHER, Manager

Enjoyable Stay

TripAdvisor rating 4.0/5

Digs1986 Family - 17/10/2018 TripAdvisor review

Lovely hotel in a great location, easily accessible from the train station but also walking distance from the old town The rooms were clean and comfortable and there was a nice selection at breakfast.

Cosy modern hotel in the city centre

TripAdvisor rating 5.0/5

JanPokornyCzech Solo travel - 18/01/2018 TripAdvisor review

I really enjoyed stay in the hotel, the staff were very nice during checkin and checkout...they let me in to my room at 1pm which was great. The room (not very big but I had no problem with that) had soundproof door and window so the sleep was very fine. And the breakfast was wow...such a choice of everything you can imagine! Great hotel.

Dear JanPokornyCzech, Thank you for the great review following your stay in Mercure Strasbourg Centre Petite France! We are really glad that you enjoyed all aspects of your stay and appreciate the early check-in possibility. We hope welcoming you again very soon, Kind regards, François GARCHER, Manager

Very nice hotel close to the old city

TripAdvisor rating 5.0/5

Dimitar D Couples - 03/12/2017 TripAdvisor review

The location was absolutely fantastic as well. The room is new, with nice furniture, spacious, comfortable and quiet. The breakfast is also great! You have freshly pressed orange juice, coffee (espresso or cappuccino), milk, pastries, fruits, lot of local cheese, all kind of bread, eggs, and so on. The staff is also really friendly.

Stylish hotel in good location

TripAdvisor rating 4.0/5

sherona_lau Couples - 16/07/2017 TripAdvisor review

The hotel is stylish and clean. The location is good. There are many restaurant nearby. My room is clean and with a balcony. The breakfast is good. A lot of tea can be chosen. The fresh orange juice is yummy.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby