Novotel Rotorua Lakeside Hotel 4.5 stars

Name: Novotel Rotorua Lakeside
Address: ROTORUA, 3010, NEW ZEALAND
Telephone: (+64)7/3463888
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 14,678 reviews

ALLSAFE approved hotel

Our priority is to maintain a safe environment for our guests. To stay at the Novotel Rotorua Lakeside a vaccine passport is not required but in line with current Government requirements, Guests will need to be fully vaccinated and present the My Vaccine Pass on arrival in to the spaces of Conference Facilities, Atlas Restaurant, Clarke's Bar, Pool, Spa and Gym facilities. Please note face coverings are required in all indoor settings (except when dining and for children under 12 years).

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+ 21 Services

Novotel Rotorua Lakeside Hotel

Hotel that makes every moment matter

We can't wait to welcome you to our vibrant hotel. We're confident you'll enjoy your stay, whether you're travelling for business or leisure.

Mr Edward JUDD, Hotel Manager

Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious buffet dinner in our Atlas Restaurant. Then retire to your room - a calm haven with earthy colours, wood furniture and picture windows - and soak in the spectacular scenery at Novotel.

Conveniently located just 15-minutes from Rotorua Airport in the heart of Rotorua township, Novotel Rotorua Lakeside is the perfect base for adventure enthusiasts and families alike to see all that New Zealand's geothermal capital has to offer. Take a short stroll to the lakefront to ride the thrilling Kawarau Jet on Lake Rotorua. Hop on nearby public transport to visit the cultural and geothermal wonders at Te Puia. Or enjoy the adrenaline-pumping action of the luge at Rotorua Skyline.

Just steps from Eat Streat bars and restaurants also only a short walk from the awe-inspiring lakefront, the Novotel Rotorua Lakeside Hotel is in the heart of the cultural and geothermal marvel that is Rotorua.

Hotel extras

Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting
Complimentary access to geothermal mineral pools
Indoor pool, fitness centre, and hot tub
Light-filled restaurant with floor-to-ceiling windows - lunch, dinner and hot breakfast buffet
Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Rotorua Lakeside

Lake End
Tutanekai Street
3010 rotorua
new zealand

Tel: +6473463888

Fax: (+64)7/3471888

Check-in from 14h00

Check out up to 11h00

TUTANEKAI ST.: STATE HWY 5 TOURISM CTR BUS
TUTANEKAI ST...: STATE HWY 33 TOURISM CTR BUS

By plane
HAMILTON At 80km / 49.71 miles
By plane
ROTORUA At 8km / 5 miles

GPS:-38.132935, 176.25143

Hotel services

Check-in from 14h00 - Check out up to 11h00

In summary

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

ATLAS CAFE & RESTAURANT

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network

Room descriptions and layouts

meeting rooms

From 1 to 350

attendees

Configuration is not available for these requirements

- Height 2 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 16 participants
- Classroom style 15 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 12 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 12 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 16 participants
- Classroom style 15 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 16 participants
- Classroom style 15 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 16 participants
- Classroom style 15 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 24 participants
- Board-room 20 participants
- Classroom style 27 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 120 participants
- U-shaped Room 30 participants
- Board-room 30 participants
- Classroom style 40 participants
- Banquet 100 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 170 participants
- U-shaped Room 48 participants
- Board-room 40 participants
- Classroom style 72 participants
- Banquet 120 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 260 participants
- U-shaped Room 55 participants
- Board-room 50 participants
- Classroom style 108 participants
- Banquet 200 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 350 participants
- U-shaped Room 70 participants
- Board-room 60 participants
- Classroom style 144 participants
- Banquet 300 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Stafford	4 m²	2 m	40 participants	15 participants	16 participants	15 participants	40 participants
Blake room	32 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	12 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
Executive boardroom	32 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	12 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
Dodd	49 m²	2 m	40 participants	15 participants	16 participants	15 participants	40 participants
Hillary	49 m²	2 m	40 participants	15 participants	16 participants	15 participants	40 participants
Seddon	49 m²	2 m	40 participants	15 participants	16 participants	15 participants	40 participants
Mansfield	66 m²	2 m	60 participants	24 participants	20 participants	27 participants	50 participants
Batten 1	128 m²	4 m	120 participants	30 participants	30 participants	40 participants	100 participants
Batten 2	192 m²	4 m	170 participants	48 participants	40 participants	72 participants	120 participants
Rutherford	279 m²	4 m	260 participants	55 participants	50 participants	108 participants	200 participants
Batten 1 & 2	320 m²	4 m	350 participants	70 participants	60 participants	144 participants	300 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Flipchart
Soundproof
Screen
Audio and video equipment
Podium
Lectern
WIFI access
Syndicate rooms
Airconditioned meeting room
Hotel connected to conv. centre
High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Junior Suite 1 King Bed Lake View

Max. number of persons: 4
Area: From 41 m² / 441 sq ft
Views: Lake View *
Most of the accommodation: Corner Room *

Subject to availability

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Executive Suite

Max. number of persons: 4
Area: From 72 m² / 775 sq ft
Views: Lake View, City View *
Most of the accommodation: Corner Room *

Subject to availability

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Nespresso machine(...)

Royal Suite - 3 Bedroom Apartment

Max. number of persons: 6
Area: From 245 m² / 2637 sq ft
Views: Lake View, Panorama view *
Most of the accommodation: Corner Room *

Subject to availability

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Bathroom products(...)

City View King Room

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft
Views: City View *

Subject to availability

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Bathroom products(...)

City View Twin - 2 Queen Beds

Max. number of persons: 4
Area: From 28 m² / 301 sq ft
Views: City View *

Subject to availability

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Lake View King Room

Max. number of persons: 4
Area: From 28 m² / 301 sq ft
Views: Lake View *

Subject to availability

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Lake View Twin - 2 Queen Beds

Max. number of persons: 4
Area: From 28 m² / 301 sq ft
Views: Lake View *

Subject to availability

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Great service and good food.

Jason F. Families - 22/01/2022 Confirmed reviews ALL

Friendly staff, good food. The thermal pools were disappointing and the bathrooms could do with a refresh, stained toilet bowls.

comfortable and very central

Anonymous Business - 21/01/2022 Confirmed reviews ALL

Positive for conferencing and accommodation. The bar was pleasant but the table top was sticky. The dinner buffet was not enjoyable. The food standards could be improved to provide a truly high quality experience.

Great facilities, friendly people

Rob W. Business - 21/01/2022 Confirmed reviews ALL

Organised a small conference/meeting and overnight accommodation for 10 people. Very smooth process. The Inge was great and very helpful. Great facilities and reasonably priced

Ok stay

Ray &. D. Couples - 21/01/2022 Confirmed reviews ALL

Toilet needed replacing as badly stained and wouldn't flush properly. The mattress on one if the beds was hanging to one side we couldn't move it as it was to heavy. The dinner and breakfast was good a great selection but was cold.

Nice hotel

Rose T. Families - 21/01/2022 Confirmed reviews ALL

I like the people in reception area they are very nice.

Good stay

P.k Families - 21/01/2022 Confirmed reviews ALL

The staff at Rotorua Novotel is amazing. They are super friendly and professional. During our stay we had a little emergency with our little one and duty manager Savanah did an amazing job to get us through that time. I just have no words to express how amazing she is. I would definitely stay there again. Lastly I would like to thank Savannah again for her Hospitality.

Well located Hotel run down

Brian O. Couples - 20/01/2022 Confirmed reviews ALL

Check in great Hotel very run down

Great location

Michelle G. Couples - 20/01/2022 Confirmed reviews ALL

Great location in the CBD overlooking the lake. Friendly, happy staff members made for a pleasant stay.

Mediocre at best

Michelle Families - 19/01/2022 Confirmed reviews ALL

The receptionist that checked us in was rude and unwelcoming. I thought to let it slide she may have had a rough morning. Unfortunately, she was unwelcoming throughout the whole day. As for facilities , the rooms are okay, the ensuite was very tidy BUT run down.

Dear Ruta S., Thank you for taking the time to comment on your stay with us. I was disappointed to read your comments regarding the staff, and I will address this with the team directly - we pride ourselves on excellent customer service, and I do apologies if you felt that we did not deliver on this occasion. I do hope that we have the opportunity to welcome you back to the hotel again at some stage in the near future. Sincerely, Edward Judd General Manager

Carol C. Solo - 19/01/2022 Confirmed reviews ALL

As per normal very pleased with the staff and service, many thanks

Good Stay

Christine Business - 19/01/2022 Confirmed reviews ALL

Great Friendly Staff

Well located

Amanda Families - 19/01/2022 Confirmed reviews ALL

Good location for all activities and food

Very good service.

Steve Business - 19/01/2022 Confirmed reviews ALL

There for work. Good staff. Food was good, although the menu does not appear to have varied at all since I was last at your hotel eight years ago.

Well located

Terry Business - 18/01/2022 Confirmed reviews ALL

One night stay on business

Dear Terry S., Thank you for taking the time to write a review on our hotel, I have noted your feedback about the Air-conditioning and will ensure this is looked into straight away. We hope to see you again soon. Sincerely, Edward Judd General Manager

Awesome stay. Enjoyed it. Perfect location. Wonderful staff

Chezden K. Friends - 18/01/2022 Confirmed reviews ALL

My stay was great. Two of my friends stayed to celebrate our birthdays which is in the same month of January and we enjoyed it. From check-in to the bar and room service. However, I did say to housekeeping not to service my room which was fine, they were lovely and offered new towels and bathroom amenities which I humbly declined and said thank you, she did say to contact reception if I needed any refreshments of towels. know how hard they work and I was thankful for her. Later in the evening I had returned from red wood walks at around 11pm ish and contacted reception for some towels and toilet paper, the reception said I needed to pay a $20 bond for me to recieve towels and toilet paper then it will be refunded when I check out. I manage the front office team with the accor group and I have never herd of such operation, as I was unaware and in need of it, I agreed other than that I enjoyed my stay and definitely will stay again for sure.

good servicing but too old

Jackie L. Families - 18/01/2022 Confirmed reviews ALL

It's such a great hotel. excellent location, servicing etc. but need do up for everywhere. room condition is not good. Need change carpet and toilet. Not bad but don't want to go again before the renovation.

Dear Hyun j L., Thank you for taking the time to share your feedback. We will most definitely look into all your concerns mentioned. I have also let Daniela know about your kind mention on the review you have definitely made her smile. We hope to welcome you back to our hotel very soon! Thank you for taking the time to write a review. Sincerely, Edward Judd General Manager

Outstanding staff and ideal location

JanineRodge 20/10/2021 TripAdvisor review

The staff in both the restaurant and bar were extremely professional, polite and cheerful despite all the extra covid precautionary requirements for them to complete their roles. They looked after our every need and went above and beyond to assist us

Kia ora JanineRodge, It is refreshing to see how amazing our staff are through the eyes of a guest, we think they are fantastic also. Thank you for a 5 start review! See you next time.

End of Holiday

coraliesavill 17/10/2021 TripAdvisor review

Lovely & relaxing. Facilities were clean & tidy. It was very quiet. Staff were friendly and helpful. With COVID being close by, the Health & safety protocols the standards were high and strict. Great to see.

Kia ora coraliesavill, Thank you so much for your amazing review. Come back to visit us again soon!

Annual Stay

wendyj181 07/10/2021 TripAdvisor review

Another stay at the Novotel, our go to for our annual holiday in Rotorua. Disappointed that we couldn't use the pool area due to the 2 bubble COVID requirement but understand the need. Also disappointed no buffet breakfast but we'll just have to return once we're out of Level 2!!

Kia ora wendyj181, Thank you for your review, yes we also cannot wait for normality we miss our busy hotel pre covid! We hope to see you back in level 1. Take care!

Business Trip

bhaskars121 22/08/2021 TripAdvisor review

Well located hotel close to eating outlets, lake side and easy walk to town center. Hotel is Clean and tidy with good meeting and entrainment areas. Breakfast is excellent with many options. Front desk reception area needs attention - waited for around 10minutes at check in time while the only person was on the phone.

Kia Ora Thank you for positive review. I am pleased that you had a great stay overall and that we were able to accommodate. I will pass your feedback over to our team as this will encourage us to keep up the good work and areas that need improvement. I am sorry to hear about the wait at Reception. I will also pass over to our team as we strive to give excellent service. I hope we do see you back again with us in the future.

Our most recent 20 reviews

In partnership with TripAdvisor

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Novotel Rotorua Lakeside Hotel 4.5 stars

Hotel extras