WIFI/Internet Access- Steps from "Eat Street" bars and restaurants
- Indoor pool, fitness centre, hot tub
- Complimentary geothermal mineral pool access
- Light-filled restaurant, hot breakfast buffet
- Clarke's Bar with lake-view terrace
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
PayingHotel location
Lake End
Tutanekai Street
3010
rotorua
new zealand
- TUTANEKAI ST. : STATE HWY 5, TOURISM CTR BUS
- TUTANEKAI ST... : STATE HWY 33, TOURISM CTR BUS
- HAMILTON At 80km / 49.71 miles
- ROTORUA At 8km / 5 miles
GPS : -38.132935, 176.251430
Your meetings and events
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| Stafford | 4 m2 | 2 m | 40 | 15 | 16 | 15 | 40 |
| BLAKE ROOM | 32 m2 | 2 m | 0 | 0 | 12 | 0 | 0 |
| EXECUTIVE BOARDROOM | 32 m2 | 2 m | 0 | 0 | 12 | 0 | 0 |
| Dodd | 49 m2 | 2 m | 40 | 15 | 16 | 15 | 40 |
| Hillary | 49 m2 | 2 m | 40 | 15 | 16 | 15 | 40 |
| SEDDON | 49 m2 | 2 m | 40 | 15 | 16 | 15 | 40 |
| MANSFIELD | 66 m2 | 2 m | 60 | 24 | 20 | 27 | 50 |
| BATTEN 1 | 128 m2 | 4 m | 120 | 30 | 30 | 40 | 100 |
| BATTEN 2 | 192 m2 | 4 m | 170 | 48 | 30 | 72 | 150 |
| RUTHERFORD | 279 m2 | 4 m | 260 | 55 | 50 | 108 | 200 |
| BATTEN 1 & 2 | 320 m2 | 4 m | 350 | 70 | 60 | 144 | 300 |
Our rooms
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Novotel Guest Room
A spacious room with one King bed or Two Double beds, ensuite, free car parking, work area, LCD TV, internet access, hair dryer, minibar, tea/coffee. Accommodates up to two adults & two children under 16 years.
Superior Room
A spacious lake facing room with views of Lake Rotorua, offering one King bed or Two Double beds, ensuite, free car parking, work area, LCD TV, internet access. Accommodates up to two adults & two children, under 16 years.
Suite
Well-designed, well appointed corner room, this suite includes an open plan lounge and bathroom. It offers facilities such as internet, single spa bath. One King bed & one double sofa bed. Up to 2 adults and 2 children under the age of 16 years.
- 199 rooms
- 100% non-smoking hotel
- 4 rooms for people with reduced mobility
- 5 family rooms
- 21 connecting rooms
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.
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Catch up with family or friends in a relaxed atmosphere and enjoy our fine range of wine and beer or relax with a cocktail. A good place for pre dinner drinks or just to unwind after a hard day's work.
Dear WairuaS, Thank you for your amazing 5 star review! It was a pleasure to welcome you to our hotel. I will make sure to share your feedback with the team as they work hard to deliver a high quality guest experience. We look forward to welcome you back next time you are in Rotorua!
Dear John E., Thank you for the wonderful review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. Sincerely, Edward Judd General Manager
Dear Jessica R., Thank you for taking the time to give us feedback on your recent stay with us. Though management was prompt in trying to address the issue at hand, I would still like to offer my sincerest apologies for the quality of service you experienced at the front desk. I assure you that this matter has already been taken into account and was forwarded to the appropriate department to look into all the areas we could have done better. I want you to know how much we appreciate your visit to the hotel, and how much we value you as a guest. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edward Judd General Manager
Dear Cindy, Thank you for taking the time to comment on your stay with us. I was really disappointed to read your comments regarding the service from our staff, and I will address this with the team directly - we pride ourselves on excellent customer service, and I do apologies if you felt that we did not deliver on this occasion. We do value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. Again, thank you for your feedback and I hope to have the chance to show you our improvements next time you're in town. Sincerely, Edward Judd General Manager
Dear Richard R., Thank you for providing a review of our hotel. However, I was really disappointed to read your comments about your check in experience. Please accept my sincere apologies. Looks like we dropped the ball big time. I have taken all your comments on board. Rest assured corrective action will be taken to ensure incidents like these do not occur again to any of our loyal guests. Please get in touch with me when you plan your next visit so that we can take good care of you. Sincerely, Edward Judd General Manager
Dear Timmy R., Thank you for your lovely review. We are glad to hear you enjoyed your visit to our hotel and found the staff and facilities to your liking. We hope to see you back again soon! Sincerely, Edward Judd General Manager
Dear Don b., Thank you for your kind review of our hotel. We were pleased to see you enjoyed your stay here with us and hope to welcome you back to stay again on your next visit to Rotorua. Sincerely, Edward Judd General Manager
Dear Leon, Thank you for your wonderful review. So glad to see that you enjoyed your stay with us and found the staff and facilities to your liking. I will make sure to share your feedback with the team as they work hard to deliver a high quality guest experience. We look forward to welcome you back next time you are in Rotorua. Sincerely, Edward Judd General Manager
Thank you for your lovely review. We are glad to hear you enjoyed your visit to our hotel and found the staff and facilities to your liking. We hope to see you back again soon! Sincerely, Edward Judd General Manager
Dear Pauline, Thank you for providing a review of our hotel. Happy to see that your stay was, on majority, a comfortable and pleasing one. We look forward to having you stay with us again. Sincerely, Edward Judd General Manager
Dear Deirdre E., Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We look forward to hosting you again! Sincerely, Edward Judd General Manager
Dear Talya, Thank you for your fantastic review. It was great to read all your positive comments! I was especially pleased to see that you received such excellent service from our staff, I will make sure to let them know! As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. We look forward to having you stay with us again. Sincerely, Edward Judd General Manager
Dear Nick A., Thank you for your awesome review! So happy to see you enjoyed your stay. I will make sure to share your feedback with the team as they work hard to deliver a high quality guest experience. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. We look forward to welcome you back next time you are in Rotorua. Sincerely, Edward Judd General Manager
Dear Gerard, Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We do appreciate the feedback about the breakfast options, we will most certainly review that. We look forward to hosting you again! Sincerely, Edward Judd General Manager
Dear David T., Thank you for taking the time to comment on your stay with us. Happy to see you enjoyed our great location and also your room. We do appreciate the feedback about the restaurant and also your check in/out experience. Rest assured corrective action will be taken to ensure incidents like these do not occur again to any of our loyal guests. Again, thank you for sharing your thoughts and I hope that you will consider us again on your next travel. Sincerely, Edward Judd General Manager
Dear Kelsey W., Thank you for taking the time to share your feedback. Happy to see you enjoyed our great location and also the bed. However, I do apologies for the room not meeting your expectations. We do always try our best to allocate the best room available and I am so sorry to see that we didn't this time around. I have already asked our maintenance team to look into the air con as soon as possible. So sorry for the inconvenience it caused you! We do appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edward Judd General Manager
Dear Judy C., Thank you for your wonderful review! We are so glad to hear you enjoyed your visit to our hotel, especially your room upgrade. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. We look forward to welcome you back next time you are in Rotorua. Sincerely, Edward Judd General Manager
Dear Mark W., Thank you so much for your lovely review of our hotel. It is always great to hear when we've exceeded a guest's expectations! I will make sure to share your feedback with the team as they work hard to deliver a high quality guest experience. We look forward to having you stay with us again! Sincerely, Edward Judd General Manager
Thank you for your wonderful review. It was a pleasure to welcome you to our hotel. So glad that you enjoyed your stay with us and found the staff and facilities to your liking. I will make sure to share your feedback with the team as they work hard to deliver a high quality guest experience. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. We look forward to welcome you back next time you are in Rotorua. Sincerely, Edward Judd General Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate