Pullman Khon Kaen Raja Orchid 5 stars

Customer review rating (ALL Rating) 4.3/5 340 reviews

Hotel extras

  • An oasis of tranquility amidKhon Kaen's business buzz

  • Choose from a wide varietylocal and international cuisine

  • Control your multimedia optionswith the touch of a button

ALLSAFE approved hotel

Hotel location

Pullman Khon Kaen Raja Orchid

9-9 Prachasumran Road, Nai Muang, Muang
40000 KHON KAEN
Thailand

GPS:16.429798, 102.830379

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

The Pullman Khon Kaen Raja Orchid can accommodate business and social events of any size, all the way up to an international conference for 690 delegates. 14 meeting rooms are available. Or you may opt for the Grand Orchid Ballroom. In any case, no need to worry about the technology - our IT Solutions Manager can help.

Room descriptions and layouts

15 

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  340 reviews

TripAdvisor Rating  4.0/5  1,008 reviews

Reliable workers, great welcome and experience

Customer review rating 4.0/5

Willy Couples - Confirmed reviews ALL

Everything was really nice like the title describe it. My girlfriend just had a problem. Apparently her card to enter was disabled 2 times. I guess it's for security reasons but if she couldn't reach me it would have been a real problem. I notified her name prior to the reservation and let the reception know she will do the check out

Dear Willy S., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bun Kengaksorn

Good Stay as usual

Customer review rating 4.5/5

Cs Business - Confirmed reviews ALL

Room is well designed and arranged ; always feels clean and hygienic through out my stay

Dear Chatchawan S., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bun Kengaksorn

You know exactly what you will get with the Pullman Khon Kaen, thats why we return.

TripAdvisor rating 4.0/5

10thDragon Couples - TripAdvisor review

This was not the first stay at the Pullman Khon Kaen, and I’m pretty sure it will not be the last either. Everything was just as expected and the reason we were back again. There was only one slight hiccup this visit, and the problem was, that when we arrived at our designated room, there was constant crying and screaming from 2 babies in the room next to us and to be honest, was unbearable. Of course, this is not the hotel’s fault and a call to reception was all it took and 10 minutes later we were in another room on another floor. But…… After being in this (new) room for ten minutes – it was obvious that the people in the next room had very little consideration for other guests and the constant slamming and banging of the doors in the room and raised voices was just un-necessary and unacceptable. At one point we even went out into the corridor to see what all the fuss and commotion was – and actually saw the guests in the next room enter into their room and BANG went the door as they slammed it closed behind them. Of course, this is not the hotel’s fault. However if a guest has already made a complaint about a noisy room next door, then perhaps it isn’t a wise idea to allocate them another adjoining room where the same issues might occur – and it seems quite obvious that these guests would like a bit of peace and quiet. When we called reception again to inform them of our noisy neighbours, we were told that it was not possible – as the room next to us was vacant, apparently! We explained that we had just stood in the corridor and watched with our own eyes – people going into the room and slamming the door behind them loudly. Again, we were assured that even after checking the hotel rooms computer – there was nobody staying in the room adjoining our room. In that case then – there must be some very lifelike ghosts in the hotel because we have just stood in the corridor and watched two people entering into that room and slamming the door behind them – but in any case, we would like to change rooms – no matter who or what, is slamming the doors in the room next to us. So we were given a third room and thankfully this was much quieter. Again, I understand that this is not the hotel’s fault, but the way they handle problems like this is a test of their professionalism and unfortunately on this occasion – it was unsatisfactory. To state (twice) that the room next to us is unoccupied when we have just explained that we have physically just seen two people enter the room is perhaps not the best response to give the guest. Aside from that minor incident, the stay here was as we expected and the reason we always stay here when visiting Khon Kaen, and – will do again, despite this one-off incident. The rooms, the staff, the facilities, the location – suits us well. Thank you.

Dear 10thDragon, Your time to share your valuable feedback is highly appreciated. Please accept our sincere apologies for any shortfalls in the experiences provided to you during your stay. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with a high level of services and products. We acknowledge about your comment about Front Desk Service had not met your expectation and will organize them according to significant revamping. We strive to deliver here at Pullman Khon Kaen Raja Orchid at all times. We value your support and comment and hope to serve you again on your future trips to Khon Kaen. Thank you and kind regards, Bun Kengaksorn Director of Rooms

Good Stay

Customer review rating 4.0/5

Seong P. C. Couples - Confirmed reviews ALL

Fantastic

Dear Seong C., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bun Kengaksorn

We will not back to pullman khon kaen anymore

TripAdvisor rating 1.0/5

86GracieG Families - TripAdvisor review

We drove from Bangkok to Lao. And choose pullman Khon kaen as the place to relax before continue our road trip. We booked for 4 people(2 adults and 2 kids (7 and 9 years) , we request for extra bed. It’s come with very very old duvet cover and turn to brown color. The room has a lot of dust. Not recommend for allergy person. As when we leave, my girl forgot her push toy. She left it under blanket. We call to front hotel to check it at 10 am. While we also drove back to hotel. As we back to hotel again, Front desk said house keeper have checked but there is nothing l left eft in the room. We ask to check it by ourself and we found her push toy. We got a call from hotel at 2pm, the guy said there is no push toy in the room. Surprise with unhelpful of hotel staff.

Dear 86GracieG, Your time to share your valuable feedback is highly appreciated. Please accept our sincere apologies for any shortfalls in the experiences provided to you during your stay. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with a high level of services and products. We acknowledge about your comment about our lost & found process and will organize them according to significant revamping. We strive to deliver here at Pullman Khon Kaen Raja Orchid at all times. We value your support and comment and hope to serve you again on your future trips to Khon Kaen. Thank you and kind regards, Bun Kengaksorn Director of Rooms

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Other web-users rate our hotel

  • 276 reviews 9.5/10 Location
  • 514 reviews 7.2/10 Room
  • 413 reviews 8/10 Service
  • 22 reviews 5.4/10 WiFi
  • 221 reviews 4.6/10 Vibe
  • 209 reviews 5.9/10 Cleanliness
  • 175 reviews 7.8/10 Breakfast
  • 86 reviews 5.4/10 Value

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