Hotel - Pullman Khon Kaen Raja Orchid
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Pullman Khon Kaen Raja Orchid Hotel

4.0/5 939 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionningwith individual remote
  • KHON KAEN
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna in bathroom
    • Sauna
  • Babysitting on request
  • Boules/petanque  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AIA TRAINING CENTRE8 km / 4.97 mi MONDELEZ INTL. (THAILAND) LTD.40 km / 24.86 mi PHOENIX PULP AND PAPER35 km / 21.75 mi PTT PUBLIC COMPANY LTD35 km / 21.75 mi
EXXON MOBILE35 km / 21.75 mi PANASONIC40 km / 24.86 mi PTT EXPLORATION AND PROD. PCL35 km / 21.75 mi

Your meetings and events

The Pullman Khon Kaen Raja Orchid can accommodate business and social events of any size, all the way up to an international conference for 1,800 delegates.Ten meeting rooms are available. Or you may opt for the Grand Orchid Ballroom. In any case, no need to worry about the technology - our IT Solutions Manager can help.Our Connectivity Lounge, developed in partnership with Microsoft®, features high-speed Internet connections and two small meeting rooms.

Pullman Khon Kaen Raja Orchid Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FAH-MUI 1 38 m2 3 m 30 15 20 18 20
FAH-MUI 5 41 m2 3 m 30 15 20 18 20
FAH-MUI 4 45 m2 3 m 30 15 20 18 20
FAH-MUI 2 49 m2 3 m 30 15 20 18 20
FAH-MUI 3 49 m2 3 m 30 15 20 18 20
IYARA 79 m2 3 m 50 25 20 30 40
CHAT TAN 1 158 m2 3 m 50 25 40 30 40
CHAT TAN 2 158 m2 3 m 50 25 0 30 40
ERAWAN 1 158 m2 3 m 50 25 0 30 40
ERAWAN 2 158 m2 3 m 50 25 0 30 0
SALA THAI 345 m2 12 m 170 0 0 80 250
ORCHID BALLROOM THREE 437 m2 6 m 400 0 0 200 220
ORCHID BALLROOM TWO 477 m2 6 m 500 0 0 220 270
ORCHID BALLROOM ONE 517 m2 6 m 600 0 0 240 320
GRAND ORCHID BALLROOM 1,431 m2 6 m 1800 0 0 800 950
    • Flipchart
    • Videoconferencing
    • Soundproof areasfor greater confort
    • An extensive array of audio,video and projection equipment
    • Podium
    • Lectern
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available
    • Certified Conference Hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.

  • 293 rooms
  • 200 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 48 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Sauna in bathroom
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Trouser press in room
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Wide working desk
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Baby bed
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Air conditionningwith individual remote
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 ALL Rating 2,430 reviews

Our guest reviews for
Pullman Khon Kaen Raja Orchid

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 939 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Singh K. Families - 10/01/2020 Confirmed reviews ALL

Very comfortable. Room excellet and service superb. staff at check in and others are very polite and friendly.

Alan E. Couples - 08/01/2020 Confirmed reviews ALL
« Fantastic Hotel »

Lovely Hotel, excellent seafood buffet and breakfast. Very comfortable bed and pillows. Room very clean and the staff at check in very friendly and helpful. 10 out of 10

Timothy C. Couples - 06/01/2020 Confirmed reviews ALL
« A VERY ENJOYABLE CHRISTMAS STAY! »

WE HAD A VERY GOOD STAY AT THE PULLMAN KHON KAEN. WE PARTICULARLY ENJOYED THE KRONEN BRAUHAUS IN THE UNDERGROUND BAR. ALL OF THE STAFF AT THE HOTEL WERE VERY HELPFUL AT ALL TIMES. A VERY GOOD BREAKFAST WAS INCLUDED. WE ARE LOOKING FORWARD TO COMING AGAIN!

Anonymous Friends - 03/01/2020 Confirmed reviews ALL
« received my new accor membership card today. Very, Very Dissapointed to see you no longer give vouchers for two free nights with Annual membership »

Stayed many times, had dinner, Lunch at the Pullman and the other Accor Hotels We have stayed at during the Past year, London, South Korea, twice in Vietnam, however I think I will be spending more trips in the future with the IHG group where they appreciate customer loyalty.

Anonymous Families - 01/01/2020 Confirmed reviews ALL
« Had a problem with the room aircon and was upgraded »

Pullman has always been good. Our room aircon stopped working at about 10pm at night. Hotel staff were on to it and upgraded us to another room. It was at a most inconvenient time as we had been on the road all day and were tired but these things happen. At least staff didn’t muck around and sorted another room quickly.

Anders Couples - 31/12/2019 Confirmed reviews ALL
« Pleasant stay »

We have stayed in this hotel many times on our trips to Khon Kaen, and we have never been disappointed. The rooms are spacious, the beds are very comfortable, and the staff is super friendly and polite. We love the breakfast, which has a high standard and lots of choices for every taste.

Family - 31/12/2019 TripAdvisor review
« Rose Maloney »

Stayed in the King Suite and is one of the most amazing rooms we have ever experienced. The reception staff were very efficient, friendly and attentive which made checking in and out a breeze. We would highly recommend to anyone visiting Khon Kaen

Jeff Couples - 30/12/2019 Confirmed reviews ALL
« Nice hotel in good location »

The staff was friendly and helpful but the bathroom had not been cleaned properly before we checked in at about 8 PM. The room itself was clean and very large.

Urasri P. Solo - 30/12/2019 Confirmed reviews ALL
« Very impressive for the services and hospitality received from the staff at all levels!! Thank you »

Awesome! Highly recommend for any one who plan to visit KhonKhan in the firth coming trip!

Couples - 30/12/2019 TripAdvisor review
« Another wonderful stay »

We have stayed at Pullman Khon Kaen Raja Orchid many times now and it never fails to please us. From the quick check in to the very clean rooms we are always satisfied. The hotel is many years old now but kept in very good condition. The facilities are excellent, with many restaurants on site. The stand out is the service delivered by the staff. Attentative, courteous and discrete, it is a pleasure to stay here.

Richard R. Business - 25/12/2019 Confirmed reviews ALL
« Another happy stay »

The Pullman Hotel, in Khon Kaen, serves me very well. Its location and customer service keeps me coming back. The facilities are inviting and welcoming to all my guests that visit me here. I could say that all of my needs are met, and/or exceeded. Thanks again.

Eric Business - 23/12/2019 Confirmed reviews ALL
« Nice hotel but coud use some improvements. »

Nice hotel, quiet rooms. Temperature control/air-conditioning was not precise and it was difficult to moderate room temperature to my liking. Hot water was intermittently available during peak shower times. On the first morning my shower was cold and never got hot. The breakfast buffet was nice but the fruit selection was lacking in comparison to previous stays.

207patricks Couples - 22/12/2019 TripAdvisor review
« Dreamed stay in Khon Kaen »

Dream stay in Pullman Khon Kaen. The hotel being fully booked we were upgraded. The entire staff has been more than welcome. The hotel is very well located, close to the activity. We had stayed there before, when it was Sofitel, we will not hesitate to stay again when we will come back in KK

Our hotel has responded to the review
Our hotel has responded to the review

Dear 207patricks, Thank you for choosing Pullman Khon Kaen Raja Orchid and we are extremely delighted to learn of your dream-stay :) and hope that we have the opportunity to welcome you back more often! Sincerely yours, Stanley Chan - General Manager

Family - 15/12/2019 TripAdvisor review
« Worst Pullman we ever visited »

As an Accor member for the past 15 years we visited many hotels all across the range and this is by far the worst Pullman we have ever been at. Nobody came to help us unload our luggage, I had to do it myself. The restaurant kept getting our order wrong. We ask for cut chili and they bring out three miserable scraps, then we ask again and they bring out a whole full bowl of chilli. The internet wifi password slips keep not working and we had to change the slips three times before we could even connect for the first time. Check in took ages even though we were Accor Gold members and we arrived at 3pm and the rooms were not even ready for us. Breakfast was disappointing. Food quality wasn't great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LennieC, Thank you for sharing of your disappointment. There are no excuse for such a slip despite the hotel was running full at time of your visit due to a week of university guaduation activities. We will work on the improvement and regain your confident on us. Hope that we will get a second chance to welcome you back. Best regards, Stanley Chan - General Manager

Anders Couples - 01/12/2019 Confirmed reviews ALL
« Exceptionally good »

Pleasant stay in spacious room with comfortable bed. Fabulous breakfast!

Anonymous Business - 30/11/2019 Confirmed reviews ALL
« Where is my 1000bate????? »

Defacit is my crade card but they not cancel next day Im so angry

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jinyoung K., Thank you for taking the time to tell us about your experience at the Pullman Khon Kaen Raja Orchid. I am sorry that your experience did not come to your expectation. Please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have in fact activated the release of your credit card fund already on the same day but such process at the bank could take up to 14 days. Whilst we share your frustration, we ask for your understanding. We do offer options of that deposit can be done in cash that any refund will be instant. We appreciate your sharing your concerns, and it is our hope that you will enjoy your future stays with us on your return. Sincerely, Stanley Chan General Manager

Tatsuya M. Business - 27/11/2019 Confirmed reviews ALL
« The room was very comfortable. If possible, it is better that breakfast menu will be more international although there were Thai tastes. »

I always use your hotel when I visit Khon Kaen. In this stay, the temperature of the hot water in the bath was a little low on the last day (November 20).

Family - 23/11/2019 TripAdvisor review
« Premier Hotel In Khon Kaen »

The Pullman Khon Kaen Raja Orchid is the premier hotel in Khon Kaen. While not as new as the Avani, it is ideally located near the city center and the best overall value. It is also one of the tallest buildings in Khon Kaen, so you get great city views from most of the rooms. The only downside is their silly (refundable) room key deposit of 3000 baht. Not sure why that is needed when payment is secured by credit card.

Jitvaree C. Business - 20/11/2019 Confirmed reviews ALL
« Noisy at first night due to pub nearby »

I couldn’t sleep at first night because it was noisy due to the pub (room no. 1320) then I requested a new room luckily the staff could find me another one so another night was peaceful(room 1015). I notice the first room had no sewing kit but the second room had sewing kit but no slippers and no bathing gown.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jitvaree C., Thank you for taking the time to provide our team with feedback in regards to your recent stay with us at Pullman Khonkaen Raja Orchid and for sharing your feedback. In regards to the noise produced from the bustling streets below, our team are aware and this year we will be addressing this issue. However, I feel much relieve to read our service team was able to be of helpful assistance on this matter! Please know that we appreciate and take all the feedback you provide on board and as a team we will work and reflect on areas needed as well as the areas you have stated. We hope that you are able to visit it in the future and that we are able to welcome you back to stay with us. Dongha Shin Director of Guest Experience

Vinate M. Business - 20/11/2019 Confirmed reviews ALL
« Great experience »

Very warm welcome, nice room and service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinate M., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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