Mercure Hotel Berlin Tempelhof 4 stars

Customer review rating (ALL Rating) 4.5/5 792 reviews

ALLSAFE approved hotel

Mercure Hotel Berlin Tempelhof
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+ 19 Services

Hotel extras

  • An ALLSAFE certified hotel

  • 11,841 sq. ft. (1100 m²) event space with 9 meeting rooms from 215-3445 sq. ft. (20-320 m²)

  • Berlin's largest park, leisure and event location, Tempelhofer Feld, within walking distance

  • Excellent public transport links to the city center - Alexanderplatz just 10 min away by metro

  • Trendy district of Neukölln in the south of Berlin

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Berlin Tempelhof

Hermannstrasse 214-216
Eingang Rollbergstrasse
12049 berlin
germany

Tel: +4930627800

Fax: (+49)30/62780111

Check-in from 15h00

Check out up to 12h00

  • 104 :  104 BODDINSTRASSE

  • U8 :  U8 BODDINSTRASSE

  • By plane

    BERLIN-SCHÖNEFELD At 21.1km / 13.11 miles

  • By plane

    SCHOENEFELD SXF At 12km / 7 miles

  • By plane

    TEGEL At 20km / 12.43 miles

  • By car

    BRITZER DAMM At 2.6km / 1.62 miles

  • By train

    BHF. ZOOL. GARTEN At 8.2km / 5.1 miles

  • By train

    LEHRTER HAUPTBHF. At 9.1km / 5.65 miles

  • By train

    OSTBAHNHOF At 4.7km / 2.92 miles

GPS :52.478378, 13.426339

Congress centre

  • ICC 15.09 km / 9.38 mi

Hotel services

RIX

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day's work or sightseeing.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast Currently unavailable
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 9 Meeting rooms
  • Business Center
    • Self service business center
Hotel Services And Equipments
  • Hotel informations
    • 216 rooms
    • No room for people with reduced mobility
    • No family room
    • 5 connecting rooms
    • No non-smoking room
    • 6 floors
  • Languages spoken at the hotel
    • German
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Parkhaus Kindl Boulevard Additional charge
    • On site
    • 500 parking spaces
    • Public
    • Parking opened 24/7
Well-being
  • Fitness center
    • On site

Your meetings and events

Your event will be a success: The 11,840 sq. ft. conference and banquet center at our CCH-certified hotel has technological facilities perfect for events with up to 400 participants. All 9 meeting rooms and the lobby of the Mercure Hotel BerlinTempelhof are air-conditioned and have WIFI. Plenty of daylight ensures the rooms have a pleasant ambience. We recommend using our events rooms for celebrations. Please contact ourqualified staff with your requirements, and they will provide their professional support and assistance in the planning, organizing and hosting of your event at all times.

Room descriptions and layouts

11 

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Soundproof

  • Meeting room

  • Video camera

  • Syndicated room

  • Office

  • Podium

  • Lectern

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

At our 4-star Mercure Hotel Berlin Tempelhof hotel, you can choose between Standard and Privilege Rooms. All 216 rooms are air-conditioned and have free WIFI. For family breaks we recommend our Family Rooms with plenty of space for up to 5 people. 1 child aged up to 12 may stay in your room free of charge. Your pets are also welcome at the Mercure Berlin Tempelhof hotel for a surcharge of EUR 11 per night.

Our guest reviews for
Mercure Hotel Berlin Tempelhof

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

792 reviews

TripAdvisor Rating 4.0/5

891 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Short stay

TripAdvisor rating 5.0/5

973stefan_ 23/11/2021 TripAdvisor review

Good hotel, not really central but with good public communcations just outside. Good enough breakfast, good rooms. The opening times for de the bar and restaurant is a bit short, probably because of covid. The Garage is reasonably priced and feels safe.

Comfortable room and friendly service

Customer review rating 4.5/5

Sarah Families - 15/11/2021 Confirmed reviews ALL

We checked in late and were pleased that this wasn't a problem. We were meeting family members that we hadn't seen for two years, and were delighted that the reception staff got drinks for us even though the bar had closed. Our room was very comfortable and had everything we needed. We didn't opt for breakfast this time. The staff were always courteous and helpful, and everything was handled efficiently. Check out was completed swiftly. We will definitely stay here again

Dear Mrs R., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes from the Mercure team

Excellent!

TripAdvisor rating 5.0/5

HannahTulling 07/11/2021 TripAdvisor review

The personnel was very friendly. We got a super room. We were very happy with our stay in the hotel. The location was perfect, not very far from the airport and for us traveling to the south of Berlin a good option. Parking-garage was handy.

Thank you very much Hannah for your review and great rating! We are happy to read that you enjoyed our interesting features and designs and very much hope to welcome you back again in the future. Best wishes from the Mercure team

Relaxing stay

Customer review rating 4.0/5

Anonymous Solo - 23/10/2021 Confirmed reviews ALL

Professional staff. Early check in and late check out, clean rooms.

Dear Mr S., Many thanks for taking your time to write about your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, from the Mercure team

Comfortable, quiet

Customer review rating 4.0/5

Rko Couples - 09/10/2021 Confirmed reviews ALL

Very pleasant. Took the slightly bigger room and it made it special and comfortable. Curtains should be fixed as too much light coming in at dawn.

Dear Mr K., Thank you very much for your review and positive rating! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes from the Mercure team

be at home

TripAdvisor rating 5.0/5

998j_rgw Business - 19/09/2021 TripAdvisor review

excellent experience again! welcome service warm and supportive, room outstanding, perfectly stuffed to feel like at home, breakfast awesome, for anybody anything that fits his taste, you need to be here once at least!

Dear guest, Thank you very much for your review and great rating! We are happy to read that you enjoyed your stay and very much hope to welcome you back again in the future. Best wishes from the Mercure team

Excellent hotel

TripAdvisor rating 5.0/5

sipivu Couples - 18/09/2021 TripAdvisor review

Ly wife and U only stayed one night, arriving very late. The hotel was very conveniently located, not too far from the Brandenburg airport, and only 1.2 km away from our appointment location. The staff was very friendly and accommodating. The bedroom where we slept was very spacious, on the 6th floor, and the bed very comfortable. There was a very large variety of very good products proposed for breakfast.

Dear guest, Thank you very much for your review and great rating! We are happy to read that you enjoyed our interesting features and designs and very much hope to welcome you back again in the future. Best wishes from the Mercure team

Good hotel only a bit outdated

TripAdvisor rating 4.0/5

Ben H 14/09/2021 TripAdvisor review

I was suprised how big the room was. Although the room, like the rest of the hotel was a bit outdated, everything was neat. Only a bit disappointing that the blackout curtain was about a half meter too short, which made it useless. The private parking garage gave me a good feeling. Because I have a silver status for the Accor hotel loyalty program, I received free "high speed" internet. But max. 8 Mbps download speed is really outdated! And normally charging money for this is ridiculous. The staff of the hotel was very friendly. Underground is nearby, so good acces to the center(s) of Berlin. Over all the value for money was excellence, so I would recommend this hotel.

Hello Ben, thank you so much for your feedback and for taking your time to write a review about your recent visit to Berlin and your stay with us. Your detailed review really helps us in analysing where things are going good and where they could go a slight bit better. We will follow up on all critical points and hope to be able to welcome you back again in the future. Best wishes from the Mercure team

Home away from home

TripAdvisor rating 5.0/5

BartP412 28/08/2021 TripAdvisor review

As stated on the welcome card our home away from home. Recounting the reasons why we stayed here several time : Located near metro station U7 (easily accessible from the airport and from there quickly to the center and everything around it.), near Tempelhof park and in between Schillerkies with its many nice catering addresses. Spacious clean rooms. Friendly staff. Good rates.

Dear Bart! Thank you for the good rating you gave our hotel. We are pleased that you enjoyed your stay with us and hope that we can welcome you again soon at the Mercure Hotel Berlin Tempelhof! Until then, we wish you all the best - and see you next time. The Mercure Team

Our stay in Berlin Germany

TripAdvisor rating 4.0/5

Loonybird4801 04/08/2021 TripAdvisor review

I was there for a wedding. The location was perfect for all the wedding activities. Because the hotel had just reopened up post-covid-19 there was not a lot going on in the bar/restaurant area. The staff seemed helpful to our needs.

Thank you very much Loonybird4801 for your review and great rating! We are happy to read that you enjoyed our interesting features and designs and very much hope to welcome you back again in the future.

good stay

Customer review rating 5.0/5

Marcelle A. R. Families - 27/07/2021 Confirmed reviews ALL

the room service was very good and the room was always very well cleaned

Dear Mr. r., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Tempelhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Haaken Asst. Front Office Manager

Nice hotel

Customer review rating 4.0/5

Susanne R. Couples - 24/06/2021 Confirmed reviews ALL

We have been at the hotel several times, and we always enjoy to stay there. The hotel is well located, near Tempelhofer field and near to u-bahn who leads you to Alexander plats, so you have the best starting point visiting a lot of nice places in Berlin. The hotel is quiet, nice breakfast, nice well equipped rooms and very cozy.

Dear Susanne R., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Tempelhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thorsten Sänger Stellv. Hoteldirektor ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstraße 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… www.accor.com / all.accor.com

Very Good Stay

TripAdvisor rating 4.0/5

BillIbsa 25/02/2020 TripAdvisor review

Close to the U-Bahn and shops. Friendly and helpful staff with good amenities. Clean and comfortable rooms. Taxis available outside and close to supermarkets and take away shops/restaurants. Close to laundry facilities.

Dear BillIbsa Thank you so much fpr your rating and feedback regarding your stay. We appreciate that you enjoyed the time at our hotel and we forwarded your compliments, about our staff in particular, to the entire crew with pleasure! Already today we are looking forward to welcoming you again with us and wish you all the best. Kind regards from the Mercure team

Business trip

TripAdvisor rating 4.0/5

Hendrikus N Business - 15/12/2019 TripAdvisor review

Very nice and modern looking Hotel near Tempelhof airport. I had a very spacious room with seating area and desk to work from. Hotel bar & restaurant were good with typical German cuisine. Staff were attentive and helpfull

Thank you so much Hendrikus for your lovely review and detailed comments! The teams will be over the moon receiving your praise - it is a great motivation! Your review will help future guests big time when wanting to travel to Berlin. We couldn't have asked for a better recommendation and hope to welcome you back again soon. Best wishes from the Mercure team

Quiet room

TripAdvisor rating 4.0/5

cool2400 Couples - 11/12/2019 TripAdvisor review

Everything was nice, the hotel is close to subway and every kind of shops. Sometimes the wifi had low speed, but it was enough to check basic websites. On St. Nicholas day morning there was a small present hanging on the doorknob.

Dear guest, Thank you very much for your review and positive rating! We are happy to read that you enjoyed our interesting features and designs and very much hope to welcome you back again in the future. Best wishes from the Mercure team

good business hotel

TripAdvisor rating 4.0/5

mosburgers Business - 02/12/2019 TripAdvisor review

The hotel is located near 2 metro stations and the center of Berlin is not far away. The room was clean. I had a room towards the entry/exit of the hotel, which meant that I had light in my room during the whole night. There were certainly blinding curtains but they do not use too much when you want to open the window. The water pressure in the shower was also very low but I have to admit that I showered always during "rush hour". The employees at the reception and restaurant were all very kind and friendly. The food in the restaurant was good as well. Summarized a good hotel, with some drawbacks.

Dear guest, thank you so much for your detailed review of your recent stay with us. Your feedback helps us greatly in constantly checking in what is going well and what we still need to improve on. Please rest assured that we can do better than that, something we would like to prove to you in the future. We hope you will visit us again soon. Kind regards fom the Mercure team

October19

TripAdvisor rating 4.0/5

973stefan_ Solo travel - 05/11/2019 TripAdvisor review

Parking: Way not directed but found easily. In a public Parking garage but with separate gate, felt safe. Way up to reception easy. Very good checking in. Aerea perhaps not for everyone but there are good restaurants and bars there. U-bahn very close by. Room quite good, bar and food also.

Thank you very much for your positive rating! We are happy to read that you enjoyed our interesting features and designs and very much hope to welcome you back again in the future. Best wishes from the Mercure team

Planted 4 new trees instead of having the towels shiftet.

TripAdvisor rating 5.0/5

Jesper H Business - 14/10/2019 TripAdvisor review

Nice big and silent room. Excelent and plentifull breakfast. Private parking in the cellar. Polite and helpfull employees. International and regional dishes in the restaurant. All in all - all what you need.

Thank you so much Jesper for your lovely review and detailed comments! The teams will be over the moon receiving your praise - it is a great motivation! We couldn't have asked for a better recommendation and hope to welcome you back again soon. Best wishes from the Mercure team

My Berlin Home Away From Home

Customer review rating 5.0/5

David A. Families - 28/09/2019 Confirmed reviews ALL

Everything about this hotel is wonderful. The Staff are friendly, courteous and always eager to help. I visit Berlin several times per year, and always stay the Mercure Berlin Tempelhof. I can take the 128 Bus and U-Bahn 8 directly to the hotel.

Dear David R. A., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Tempelhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Diana Haaken Ass. Front Office Manager _____________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstraße 214-216 D-12049 Berlin ______________________________________________ T +49 (0) 30 62780-0 F +49 (0) 30 62… E-Mail : h1… mercure.com / accorhotels.com

Service level to be improved

TripAdvisor rating 3.0/5

FrHn Business - 07/07/2019 TripAdvisor review

I stayed in this hotel 2 days and the service was not at the expected level. A lot of small errors: - at the arrival, the concierge was not really welcomed. He provided me a wrong room number. I came back to state that the door did not open nd he show me on a demonstration lock that it should works and then I was not able to open the door. It appear that hthere was a misundersanding and it was not the righ room. No excuse, no explanation. - The day after, there was not cofee refill when the room was cleaned. I ask it twice without having it -At the check-out, the concierge (an other) made a mistake on the amount of the invoice (afterard I noted he asked me my room number as price). I had to ask my secretary to send me the booking with the price and he affirmed it was the amount he asked me and that I understood wrongly. I am not used to complain, I am gold or pltinium member of accor hotels or years. But I hould have stayed there during a bad day.

Dear guest, thank you so much for taking your time to write a review about your recent stay with us - only with feedback such as yours can we constantly check on what is going well and where things can be improved and we are so sorry that we were not able to make you a raving fan of our hotel and services. We will follow up on all points and make sure we improve our levels of service where we can. We hope to welcome you back again in the future, we would be delighted to provide you with the perfect stay. Best wishes from the Mercure team

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