Sofitel Melbourne on Collins Hotel 5 stars

Customer review rating 4.6/5 35,547 reviews

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ALLSAFE approved hotel

Sofitel Melbourne on Collins
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Hotel extras

  • Marvellous Melbourne at your feet

  • Breathtaking Views

  • Hotel for the Arts

  • Closest hotel to financial district of Melbourne, ideal for corporate travelers and meetings.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool (Nearby)
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
  • GolfPaying
  • TennisPaying
  • Boat excursions
  • Other sports activities
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000
melbourne
australia

Tel: +61396530000

Fax: (+61)3/96504261

Check-in from 14h00

Check out up to 11h00

  • COLLINS ST :  CITY CIRCLE TRAM COLLINS 8 9

  • METRO TRAINS :  PLATFORM 1 2 3 4 PARLIAMENT

  • SPRING STREET :  CITY CIRCLE T SPRING STREET

  • COLLINS ST :  EXPRESS TRAIN FLINDERS STREET

  • COLLINS STR :  EXPRESS TRAINS SPENCER STREET

  • COLLINS ST :  CITY CIRCLE TRAM COLLINS 8/9

  • COLLINS STREET :  COLLINS ST TRAM COLLINS 8/9

  • YARRA TRAMS : 

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    MELBOURNE INTERNATIONAL AIRPORT At 23km / 14 miles - Shuttle paying

  • By boat

    STATION PIER At 5km / 3.13 miles

  • By helicopter

    YARRA RIVER At 1km / 0.63 miles

  • By car

    EASTERN FREEWAY At 2km / 1.25 miles

  • By car

    SOUTH EASTERN FREEWAY At 2km / 1.24 miles

  • By car

    TULLAMARINE FREEWAY At 5km / 3.13 miles

  • By train

    FLINDERS STREET RAILWAY STATION At 0.5km / 0.31 miles

  • By train

    FLINDERS STREET STATION At 0.5km / 0.31 miles

  • By train

    SOUTHERN CROSS RAILWAY STATION At 2km / 1.24 miles

  • By train

    SPENCER STREET STATION At 1km / 0.63 miles

GPS :-37.813504, 144.973355

Companies

  • SHELL AUSTRALIA 0.32 km / 0.2 mi
Companies

Your meetings and events

Featuring one of Melbourne's most impressive event venues, Sofitel Melbourne On Collins offers the ideal setting for meetings, conferences and events in Melbourne. With the capacity to accommodate 10 to 1000 delegates in a range of layout configurations,this elegant Melbourne conference centre is as suited to hosting small seminars and boardroom meetings, as is it is to hosting grand banquets, wedding receptions, gala dinners and award presentation ceremonies. Event spaces are luxuriously appointed, modern and versatile, featuring a variety of conferencing equipment. Guests organising an event at the hotel can benefit from a range of facilities and services, including the support of Sofitel's Inspired Meetings Concierge Team and award-winning chefs.

17 

meeting rooms

From 1 to 1,000 

attendees

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Indoor and Outdoor facilities

  • Audio and video equipment

  • Videoconferencing

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Podium

  • Day light

  • Airconditioned meeting room

  • Video equipment

  • Overhead projector

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious and elegant in design, guest rooms at Sofitel Melbourne On Collins are luxuriously appointed and beautifully furnished. Featuring an elevated position and floor-to-ceiling windows with spectacular views over Melbourne, each guest room and suite p rovides a relaxed setting far removed from the hustle and bustle of city life. Rooms at this stunning Melbourne hotel feature a large work desk, wired and wireless internet access, a large, modern ensuite, and a TV with cable and pay-per-view channels.

CLASSIC ROOM, 1 King Size Bed, City Views

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

CLASSIC ROOM, 2 Single Beds, City Views

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM, 1 King Size Bed, Bay Views

Accessible room
  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, 1 King Size Bed, Corner City or Bay Views

  • Max. number of persons: 3
  • Area: From 40 m² / 431 sq ft
  • Views: Bay view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM CLUB SOFITEL, 1 King Size Bed,CityViews

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

NO35

Type of cuisine: Gourmet

No35 restaurant offers sophisticated dining surrounded by contemporary artwork and breathtaking views of Melbourne 150 metres up. The restaurant serves modern cuisine using fresh local ingredients matched with attentive service and an outstanding wines.

Lunch

12:00 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOFITEL CLUB LOUNGE

Type of cuisine: Gourmet

Whatever you desire in an experience at a hotel, we have you covered at Club Sofitel. Our elevated club is the tallest in Melbourne and offers you fine food and wine; breakfast, all-day tea, coffee & pastries, afternoon tea, drinks and hors d'oeuvres.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 20:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOFI'S LOUNGE

Non contractual photo

If architectural wonderment is what you're after, our exquisite Sofi's Lounge serving monochromatic afternoon tea is the spot. Served on our dramatic black and white stands inspired by Dutch graphic artist, Escher's work on impossible objects.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ATRIUM ON 35

Non contractual photo

Discover Atrium Bar on 35 cocktail menu that is bountiful, balanced, respectful of flavour and soul. From Mojitos, Manhattans, Classic Martinis and New York Sours to Tiki Cocktails of simple yet powerful combinations take us back to the 40's and 50's.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Melbourne on Collins

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

35,547 reviews

tripadvisor

TripAdvisor Rating 4.5/5

6,129 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

A lovely stay

Customer review rating 4.6/5

Emma Couples - 22/07/2020 Confirmed reviews ALL

We had a lovely stay - our room was very comfortable and staff were very friendly.

Dear Emma, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great atmosphere

Customer review rating 4.6/5

James M. Couples - 14/07/2020 Confirmed reviews ALL

The staff were really kind to us. Give the current health crisis. They were brilliant.

Dear James, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Always a great stay. And got a room upgrade too which is always much loved.

Customer review rating 4.6/5

Chris H. Families - 13/07/2020 Confirmed reviews ALL

Just another beautiful weekend away in melbourne. It’s luxurious and somewhat extravagant but the team at Sofitel consistently exceeed our expectations.

Dear Chris, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

A Special Stay

Customer review rating 4.6/5

Peter Couples - 13/07/2020 Confirmed reviews ALL

My partner and I decided to spend our 5 year anniversary at the Sofitel and we were made to feel very special. All the staff were warm and highly accommodating. We thank you for a very relaxing stay.

Dear Peter, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Good

Customer review rating 4.6/5

Lolita O. Couples - 12/07/2020 Confirmed reviews ALL

I like it here it’s one of my favourite places but The room was cover in dust my partner ran his finger over the top of the bed head and showed me this was disappointing especially with what is going on out there it clearly shows that the room was not dusted correctly. The furniture in the room is looking run down they look worn out and old l think it’s time to look at updating them.

Dear Lolita, Thank you for taking the time to tell us about your experience at the Sofitel Melbourne on Collins. I am very sorry to hear that your overall experience wasn’t as you expected and it appears that on this occasion we have not met your expectations. I have discussed your valuable feedback with our Director of Rooms and we are extending our sincere apologises for the shortfall in service you have experienced during your stay here. As a gesture of our genuine concern, I would also like to offer you a complimentary upgrade with a later check out at 2pm (subject to availability) upon your next stay. If you ever decide to come back to see us again, please let me know and I will ensure everything goes perfectly. Thank you very much for your continuous support during such difficult times. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Good stay

Customer review rating 4.6/5

Judi Friends - 12/07/2020 Confirmed reviews ALL

Room was clean, staff were friendly. We were given clear instructions and information about COVID protocol. Breakfast was delicious.

Dear Judi, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once the restrictions are over. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins
Customer review rating 4.6/5

Chris G. Couples - 12/07/2020 Confirmed reviews ALL

under the circumstances excellent

Dear Chris, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Pleasant getaway

Customer review rating 4.6/5

V E. Couples - 12/07/2020 Confirmed reviews ALL

I booked the romance package in a corner room and to be honest, for the price I paid I expected a little more “romance”. We did receive our included champagne and breakfast however there was nothing in the room that would suggest I was there for a romantic getaway. Have stayed at Sofitel a number of times over the last 12 years and this time it just felt lacking

Dear Venesa, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. I am very sorry to hear that your overall experience wasn’t as you expected and it appears that on his occasion we have not met all your expectations. I have discussed your valuable feedback with our Director of Rooms and as a gesture of our genuine concern, we would like to offer you a complimentary upgradeto our Junior Suite (subject to availability) upon your next stay. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. If you decide to come back to see us again, please let me know and I will ensure everything goes perfectly. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Good Location, happy & pleasant staff, Nothing is a trouble for staff to attend to

Customer review rating 4.6/5

Shane M. Couples - 11/07/2020 Confirmed reviews ALL

Wonderful, nothing a bother, helpful staff from Valet to Reception to Room service. Over all experience great - Thank you

Dear Shane, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Fantastic

Customer review rating 4.6/5

Christopher B. Couples - 10/07/2020 Confirmed reviews ALL

It was just great

Dear Christopher, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Staff great but disappointing experience

Customer review rating 4.6/5

Shane Couples - 09/07/2020 Confirmed reviews ALL

The staff on welcome and departure were great!! Before we arrived at the hotel we were contacted 3 times to lock in a dinner reservation and that we would still be arriving. Unfortunately it was never highlighted to us the reduction of services we could expect at the hotel. We are regular guests and were expecting certain services to be available. If we had been made aware of this beforehand we could have been better prepared for this or deferred our visit.

Dear Shane, Thank you for taking the time to share your comments concerning your stay at the Sofitel Melbourne On Collins. I am very sorry to hear that your pre arrival experience wasn’t as you expected. Please accept my apologies. I have forwarded your valuable feedback onto our Reservations Manager, and someone will be contacting you to further discuss your comments. If I can be of any further assistance please do not hesitate to contact me directly at anytime. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Wonderful weekend at the Melbourne Sofitel

Customer review rating 4.6/5

Greg Couples - 09/07/2020 Confirmed reviews ALL

Despite some challenging COVID-19 circumstances in Victoria, we were able to enjoy a wonderful short stay at the Melbourne Sofitel on Collins Street. The staff were all very welcoming, friendly and efficient. Dinner in the hotel restaurant, No. 35, was superb. Breakfast was an 'in room' experience due to restaurant restrictions but this was extremely well managed and very enjoyable.

Dear Greg, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Amazing view and great experience

Customer review rating 4.6/5

Andrew Couples - 09/07/2020 Confirmed reviews ALL

Super view from the 4oth floor of Melbourne. Staff all lovely and looked after us well!

Dear Andrew, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Welcome return

Customer review rating 4.6/5

Jpod Friends - 08/07/2020 Confirmed reviews ALL

Instead of our planned 3 week European tour we spent 24 hours at the Sofitel and had a great time. Staff were warm and welcoming as always.

Dear Julie, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. We pride ourselves in providing the finest, most up-to-date product in the competitive Melbourne market and so we certainly appreciate your feedback and spending your precious time in doing so. Whilst I was pleased to read that you enjoyed your overall stay, thank you also for highlighting areas where you felt further improvement is required, in particular with regards to your in room dining experience. I have forwarded your comments to our Executive Chef. Please accept our apologises The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

It was a lovely stay at The Sofitel

Customer review rating 4.6/5

Peter T. Couples - 08/07/2020 Confirmed reviews ALL

It was a much needed luxury break after the isolation, the hotel and staff were first class as usual and we look forward to staying with them again. We were really looking forward to the lounge access so were disappointed that it was closed but completely understand the reason, same with the breakfast. The room service breakfast option was far too expensive and should have been discounted seeing the breakfast restaurant was closed

Dear Peter, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. Whilst I was pleased to read that you enjoyed your overall stay, thank you also for highlighting areas where you felt further improvement is required, in particular with regards to the cost of breakfast and I have forwarded your comments to our Director of Food & Beverage for his immediate attention and follow up. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Enjoyable weekend

Customer review rating 4.6/5

Carol R. Couples - 07/07/2020 Confirmed reviews ALL

Stayed for 2 nights for my birthday. Started with a great meal at No35 on Friday night. Our room had Fabulous room with a great view. Late checkout 1 pm on Sunday was a bonus

Dear Carol, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant as the restrictions continue to ease. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Wonderful stay

Customer review rating 4.6/5

Steven K. Solo - 06/07/2020 Confirmed reviews ALL

Very comfortable room, excellent service and an enjoyable experience. Located in the heart of the CBD, it was a walking distance to NGV. Kino Cinemas is literally next to the hotel in the Collins Place complex. All the food from the room service menu were delicious. Overall, a wonderful stay.

Dear Steven, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant as the restrictions continue to ease. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Fabulous getaway!

Customer review rating 4.6/5

John B. Couples - 06/07/2020 Confirmed reviews ALL

We had another fabulous stay at the Sofitel. Attention and service from all staff was excellent. Dining at No.35 was again a fantastic experience.

Dear John, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant as the restrictions continue to ease. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Just What I Needed

Customer review rating 4.6/5

Alana Solo - 06/07/2020 Confirmed reviews ALL

A beautiful stay. relaxing. stunning comfort. I was situated next to the services (cleaners etc..) entry on floor 43 which was alot of banging noises from 7am. Appreciated the late Checkout.

Dear Narelle, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant as the restrictions continue to ease. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins
Customer review rating 4.6/5

Thomas H. Business - 06/07/2020 Confirmed reviews ALL

Great check in experience, was delighted to see the Jig previously from Sebel

Dear Thomas, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Jig and our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant as the restrictions continue to ease. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins
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