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Sofitel Melbourne on Collins Hotel 5 stars

Customer review rating 4.6/5 38,400 reviews

ALLSAFE approved hotel

Sofitel Melbourne on Collins
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+ 15 Services

Hotel extras

  • Marvellous Melbourne at your feet

  • Breathtaking Views

  • Hotel for the Arts

  • Closest hotel to financial district of Melbourne, ideal for corporate travelers and meetings.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE INTERNATIONAL AIRPORT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool (nearby)
  • Fitness centre
  • Well-being Paying
  • Babysitting on request Paying
  • Golf Paying
  • Tennis Paying
  • Boat excursions
  • Other sports activities
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 17 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 melbourne
australia

Tel: +61396530000

Fax: (+61)3/96504261

Check-in from 15h00

Check out up to 11h00

  • COLLINS ST :  CITY CIRCLE TRAM COLLINS 8 9

  • METRO TRAINS :  PLATFORM 1 2 3 4 PARLIAMENT

  • SPRING STREET :  CITY CIRCLE T SPRING STREET

  • COLLINS ST :  EXPRESS TRAIN FLINDERS STREET

  • COLLINS STR :  EXPRESS TRAINS SPENCER STREET

  • COLLINS ST :  CITY CIRCLE TRAM COLLINS 8/9

  • COLLINS STREET :  COLLINS ST TRAM COLLINS 8/9

  • YARRA TRAMS : 

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    MELBOURNE INTERNATIONAL AIRPORT At 23km / 14 miles - Shuttle paying

  • By boat

    STATION PIER At 5km / 3.13 miles

  • By helicopter

    YARRA RIVER At 1km / 0.63 miles

  • By car

    EASTERN FREEWAY At 2km / 1.25 miles

  • By car

    SOUTH EASTERN FREEWAY At 2km / 1.24 miles

  • By car

    TULLAMARINE FREEWAY At 5km / 3.13 miles

  • By train

    FLINDERS STREET RAILWAY STATION At 0.5km / 0.31 miles

  • By train

    FLINDERS STREET STATION At 0.5km / 0.31 miles

  • By train

    SOUTHERN CROSS RAILWAY STATION At 2km / 1.24 miles

  • By train

    SPENCER STREET STATION At 1km / 0.63 miles

GPS :-37.813504, 144.973355

Companies

  • SHELL AUSTRALIA 0.32 km / 0.2 mi

Your meetings and events

Featuring one of Melbourne's most impressive event venues, Sofitel Melbourne On Collins offers the ideal setting for meetings, conferences and events in Melbourne. With the capacity to accommodate 10 to 1000 delegates in a range of layout configurations,this elegant Melbourne conference centre is as suited to hosting small seminars and boardroom meetings, as is it is to hosting grand banquets, wedding receptions, gala dinners and award presentation ceremonies. Event spaces are luxuriously appointed, modern and versatile, featuring a variety of conferencing equipment. Guests organising an event at the hotel can benefit from a range of facilities and services, including the support of Sofitel's Inspired Meetings Concierge Team and award-winning chefs.

Room descriptions and layouts

17 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Indoor and Outdoor facilities

  • Audio and video equipment

  • Videoconferencing

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Podium

  • Day light

  • Airconditioned meeting room

  • Video equipment

  • Overhead projector

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious and elegant in design, guest rooms at Sofitel Melbourne On Collins are luxuriously appointed and beautifully furnished. Featuring an elevated position and floor-to-ceiling windows with spectacular views over Melbourne, each guest room and suite p rovides a relaxed setting far removed from the hustle and bustle of city life. Rooms at this stunning Melbourne hotel feature a large work desk, wired and wireless internet access, a large, modern ensuite, and a TV with cable and pay-per-view channels.

Our restaurants and bars

NO35

No35 restaurant offers sophisticated dining surrounded by contemporary artwork and breathtaking views of Melbourne 150 metres up. The restaurant serves modern cuisine using fresh local ingredients matched with attentive service and an outstanding wines.

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SOFITEL CLUB LOUNGE

Whatever you desire in an experience at a hotel, we have you covered at Club Sofitel. Our elevated club is the tallest in Melbourne and offers you fine food and wine; breakfast, all-day tea, coffee & pastries, afternoon tea, drinks and hors d'oeuvres.

Non contractual photo

SOFI'S LOUNGE

If architectural wonderment is what you're after, our Sofi's lounge will inspire you with its expansive natural light, overlooking the immense roof structure designed by the famous IM Pei.

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THE ATRIUM ON 35

Discover Atrium Bar on 35 cocktail menu that is bountiful, balanced, respectful of flavour and soul. From Mojitos, Manhattans, Classic Martinis and New York Sours to Tiki Cocktails of simple yet powerful combinations take us back to the 40's and 50's.

Non contractual photo

Our guest reviews for
Sofitel Melbourne on Collins

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

38,400 reviews

tripadvisor

TripAdvisor Rating 4.5/5

6,228 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 5.0/5

John P. Families - 01/08/2021 Confirmed reviews ALL

Although we were booked for the Club Soitel the first night, the Club was closed and canapes delivered to the room. However the second day and night made up for this omission. Were are always greeted with a smiling face. The two Supervisers Emma and Fitria Yosha were exceptional as always and this being the 3rd stay this year we have always been warmly welcomed by the Club Sofitel supervisors with a smiling face.

Dear John, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Emma & Yosha as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Exquisite rooms and views!

TripAdvisor rating 5.0/5

olgamariemsn 01/08/2021 TripAdvisor review

I've stayed at Sofitel Melbourne on Collins a few times, and have had wonderful experiences each time. Staff are extremely friendly and helpful. Rooms are perfect in size, with absolutely amazing views! Great amenities available. No35 restaurant provides good food and cracking views. Atrium Bar is like the hidden gem - cosy and comfortable, a delightful space to enjoy social drinks and chats.

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. We very much enjoy welcoming back returning guests, and take it as a huge compliment that you chose to stay with us again.

good service, nice room, goodexperience

Customer review rating 5.0/5

Michaelfehrmann Couples - 31/07/2021 Confirmed reviews ALL

we were made welcome, experienced good service and had a pleasant experience

Dear Michael, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Lockdown luxury

Customer review rating 4.0/5

Kerry Families - 29/07/2021 Confirmed reviews ALL

We stayed in adjoining rooms with my elderly mother who was having surgery the next morning

Dear Kerry, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Welcoming staff

Customer review rating 5.0/5

Steph Families - 29/07/2021 Confirmed reviews ALL

We stayed for a night during lockdown (approved by DHHS) because we were moving and had no furniture. From the time of booking, checking in and check out the staff were wonderful. They did everything "by the book" and with a lot of care given the circumstances... right down to the lovely cot with a teddy bear they set up for my baby and a personalised letter left on the bed. It goes without saying - it's a beautiful hotel and we felt safe and looked after.

Dear Steph, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

well located,great staff

Customer review rating 5.0/5

Alex F. Couples - 29/07/2021 Confirmed reviews ALL

thank you, and a special thanks to Emma on checking in, she made us feel very special,as it was my wifes 72nd birthday.

Dear Alex, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Emma as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great Overall

Customer review rating 5.0/5

Tejinderjeet S. P. Families - 27/07/2021 Confirmed reviews ALL

Very cordially received by Mr. Bibhu and helped with two rooms close to each other on the same floor. The rooms were well-appointed, very neat and clean, and very functional. It was just like home away from home. Really enjoyed it. Booking again for next stay in Dec.

Dear Tejinderjeet, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Bibhu as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Best Views in great location

Customer review rating 5.0/5

Rhonda Friends - 22/07/2021 Confirmed reviews ALL

Just loved our stay at Sofitel Melbourne. The views of Melbourne city are phenomenal and the whole hotel experience at Sofitel was superior. Dinner in Restaurant 35 was perfect. Breakfast was scrumptious. It was our first stay there, unfortunately cut short by another Melbourne lockdown - but fast checkout with no questions asked made our hasty departure less stressful. We will definately go back again and again.

Dear Rhonda, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Wonderful staff ,amazing views, rooms a little dated

Customer review rating 4.0/5

Michelle H. Couples - 21/07/2021 Confirmed reviews ALL

We had a great 2 night stay in a suite with club access. From the moment we checked in the staff were amazing. Attention to detail and making sure we felt welcome was great. The club was great with awesome views and again staff were terrific, Tom and Charlie (who usually works at the front desk) were lovely to chat to and made sure we wanted for nothing. The food in the club was ok but there wasn’t a buffet where you could choose what you would like, it was almost like being on a plane and given a little selection. There was a buffet for breakfast so i dont understand why you couldnt have one at evening canapés. Might save on some wastage. The only other draw back was our room was really big but i think its time to do a bit of a refurbishment. The couch and carpets are a bit dated as is the wooden furniture with the glass tops. We had dinner in no.35 average is the word i would use.

Dear Michelle, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Tom and Charlie as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great location, best views, excellent staff

Customer review rating 4.5/5

Nigel A. Solo - 21/07/2021 Confirmed reviews ALL

Love the valet parking set up at the front. Nice big lobby and helpful counter staff. The lifts are fast and rooms are always clean, comfortable and well presented

Dear Nigel, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Shame about the Lock-down.

TripAdvisor rating 5.0/5

housesounds 20/07/2021 TripAdvisor review

Booked 3 nights and due to lock down could only stay 1. Have stayed at this property a few times now and always have enjoyed the stay. Even though we could only stay the one night we filled in the time doing all the things we love doing when we stay here. Have booked again latter in the year and hope to get the full stay.

Thank you very much for this very positive feedback. I am delighted that you managed to relax and enjoyed the comfort of your room during your short stay. We look forward to welcoming you again soon.

Lovely short break

Customer review rating 5.0/5

Jude M. Couples - 19/07/2021 Confirmed reviews ALL

From check in to check out our stay was perfect. We were welcomed by a very nice staff member, our room was spacious with a gorgeous view of the city and bay, and our evening drinks and breakfast were very enjoyable. Again the staff were friendly and helpful. This was a little break away that was revitalising and appreciated.

Dear Frank & Jude, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words Chris as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Our favourite place to stay in Melbourne - best location in town, and first class in every way. They really know how to look after you.

Customer review rating 5.0/5

Kaye C. Couples - 19/07/2021 Confirmed reviews ALL

We had yet another wonderful stay, with our supremely comfortable room, outstanding views of course, delicious in-room dining as always, and delightful special treats awaiting us on our arrival. The staff here are second to none. Would never consider staying anywhere else when visiting Melbourne. Thank you Sofitel!

Dear Kaye, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great location with wonderful staff

Customer review rating 5.0/5

Shelley Families - 19/07/2021 Confirmed reviews ALL

We had a wonderful stay and enjoyed the restaurant meal , which was well above average.

Dear Shelley, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Friendly and Helpful Staff

Customer review rating 4.5/5

Sam Couples - 19/07/2021 Confirmed reviews ALL

We recently stayed at the Sofitel Melbourne as part of our birthday celebration. The key "take-out" from our stay was the friendliness and helpfulness of the hotel staff. This started at valet parking, continued on to reception, and was reinforced at all times in the Club Sofitel lounge. We enjoyed our time in the Club Sofitel lounge, where the canapes were generous and the drinks were superb. If we hadn't had dinner booked outside the hotel, we would have enjoyed more of the generous bento boxes as the afternoon canapes were enough for a meal. It is a well located hotel for any stay in the Melbourne with a tram stop outside the hotel and a reinvigorated restaurant district nearby.

Dear Sam, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

ok.

Customer review rating 3.0/5

Sharyne B. Couples - 19/07/2021 Confirmed reviews ALL

We arrived 40 minutes early (our mistake, we thought that check in was at 2pm, but it was 3 pm) and were told that the room was not ready and would take at least 40 mins to an hour before we could access it. We were asked to wait in the foyer which was in plain site of the front desk. We left our bags with the desk staff who informed us that they would be taken to the room for us when ready. At 12 past 3 we had still not been informed of the room status, so then went to reception to ask how it was going, we were then told that the room was still not ready and would we like a room on a lower level instead. We agreed to this as we simply wanted to get into our room and begin to unpack. We were given the room swipe and told that our bags would be delivered shortly. After half an hour I called reception to ask where our bags were and was informed that they should have been delivered, but reception would look into it. After another 15 minutes I decided to go to reception myself to retrieve the bags, and was met with surprise by the staff but assured that they would look into it. When I got back to the room the bags had finally been delivered. This stay at the Sofitel was to celebrate our 40th anniversary. We had stayed there for our 20th and thought it would be lovely to go again as the views really are amazing. I must say that I was so disappointed with the way we were treated on arrival. First off, the room itself was costing us $1245 for two nights, for us, that is a great deal of money, but because of the occasion we felt justified in spending this. I must say ( and perhaps I am behind the times here ) but I expected everything to run seamlessly. If the original room was not ready when we arrived, and obviously there were other rooms of the same type available, why didn't the reception staff offer us one of those at the time? I was happy to wait till 3pm, but even after that time, nobody bothered to inform us as to the status of our room, we had to ask. The room itself was nice, but felt outdated. My husband looked for a USB outlet, but could not find any in the room, which in this day and age is quite amazing. We were also surprised to find that we had to pay to watch movies. For the price of this room, I would think that you would make Netflix or similar available for free. The views are astounding, but it's also about the room presentation, and it did feel a bit old in style. Also, ( which bothers me a lot ) there were two long black hairs connected to one of the upside down glasses in the bathroom. Obviously the cleaners had missed this. I wanted to inform the staff of this, but felt like it was all too much after the bag situation, so cleaned the vanity myself. The shower area was large and comfortable, but the grout on the floor needs to be replaced as it is stained and looks unappealing. For a room that you charge $600 plus a night, I must say, I was not that impressed. We received a bottle of champagne and some biscuits to apologise for the baggage issue, which was a nice gesture, but again, there should never have been any mix up. I think that the stay was not worth the amount of money paid. I would not consider staying at the Sofitel again. The staff at both breakfasts were lovely and courteous.

Dear Mr & Mrs B., Thank you for taking the time to share your comments concerning your stay at the Sofitel Melbourne On Collins. I am very sorry to hear that your overall experience wasn’t as you expected. Please accept my apologies. I have forwarded your valuable feedback onto our Front Office Manager, Giovani Sayuti and she will be contacting you to further discuss your comments sometime this week. If I can be of any further assistance please do not hesitate to contact me directly at anytime. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Another wonderful stay at Sofitel on Collins

Customer review rating 5.0/5

Lee-ann Solo - 19/07/2021 Confirmed reviews ALL

In extremely challenging times for the hotel industry the Sofitel shone. I felt safe & comfortable staying here & despite another lockdown announced while staying staff remained positive & upbeat & kept up their high standards of customer service. Club lounge staff were all professional & friendly, attentive & helpful always taking an interest how your day had been. So too houskeeping staff (in particular Chau) who kept my room spotless & was lovely & thoughtful providing me with lavender spray & offering me relaxation tea to help me sleep. All the meals/snacks were delicious & plentiful. As usual felt I welcomed (as if visiting family) & very spoilt (thank you for wine & treat in my room) - as an essential worker just what I needed during my staycation. Left much more relaxed.

Dear Lee-Ann, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Chau and our Sofitel team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

City Stay

TripAdvisor rating 5.0/5

Compass300523 19/07/2021 TripAdvisor review

As usual from arrival staff are pleasant, helpful and accommodating. Rooms are well furnished and bed comfortable. Club room is relaxing and view enjoyable. Bento box, sufficient and good selection, but little off putting, a plane food feel. Maybe would not suit all. Little confused, buffet at breakfast!!

Thank you for your review on Trip Advisor and I am really pleased to read that you had a relaxing time and enjoyed the hotel services, especially Club Sofitel and our famous MyBed! I certainly understand your thoughts on bento boxes, we are in a process of replacing them with new platters. We look forward to seeing you again on your future visits to Melbourne.

Great location and service

Customer review rating 4.0/5

Michael M. Families - 18/07/2021 Confirmed reviews ALL

This was a weekend staycation in the city with a few restaurants booked for dinners. Hotel is well located at the Paris end of Collins St. We were well looked after and it was an enjoyable stay for the weekend. The included breakfast was great each morning.

Dear Michael, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Felt really special after not be able to travel

Customer review rating 4.5/5

Gael W. Couples - 18/07/2021 Confirmed reviews ALL

Most welcoming staff. Enjoyed dinner and had a fabulous table

Dear Gael, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

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