Hotel - Sofitel Melbourne on Collins
Sofitel Hotel Sofitel Hotel

Sofitel Melbourne on Collins Hotel

4.5/5 6,106 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MELBOURNE INTERNATIONAL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Korean
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool  (Nearby)
  • Fitness centre
  • Well-being  (Nearby)
    • Jacuzzi
    • Sauna
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
  • Tennis  (Nearby)
    • Grass tennis court
    • Hard tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Boat excursions
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Bike rack facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

SHELL AUSTRALIA0.32 km / 0.2 mi

Congress centre

EXHIBITION & CONFERENCE CENTRE3 km / 1.86 mi MELBOURNE EXHIBITION CENTRE1 km / 0.63 mi

Exhibition and convention centre

MELBOURNE EXHIBITION CENTRE2 km / 1.24 mi

Exhibition centre

EXHIBITION BUILDINGS0.7 km / 0.44 mi

Your meetings and events

Featuring one of Melbourne's most impressive event venues, Sofitel Melbourne On Collins offers the ideal setting for meetings, conferences and events in Melbourne. With the capacity to accommodate 10 to 1000 delegates in a range of layout configurations,this elegant Melbourne conference centre is as suited to hosting small seminars and boardroom meetings, as is it is to hosting grand banquets, wedding receptions, gala dinners and award presentation ceremonies. Event spaces are luxuriously appointed, modern and versatile, featuring a variety of conferencing equipment. Guests organising an event at the hotel can benefit from a range of facilities and services, including the support of Sofitel's Inspired Meetings Concierge Team and award-winning chefs.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SOFITEL CLUB LOUNGE 8 m2 2 m 0 0 6 0 0
VICTORIA SUITE 1 43 m2 2 m 20 0 20 0 0
VICTORIA SUITE 3 43 m2 2 m 20 0 20 0 0
WEST TOWER SUITE (1&2) 43 m2 2 m 30 0 20 0 30
WEST TOWER SUITE 3 61 m2 2 m 30 0 20 0 30
EAST TOWER SUITE 84 m2 2 m 0 0 22 0 30
VICTORIA SUITE 2 97 m2 2 m 70 20 30 30 60
WEST TOWER SUITE (TOTAL) 124 m2 2 m 60 0 40 0 80
VICTORIA SUITES (TOTAL) 183 m2 2 m 100 30 30 50 100
SYDNEY ROOM 211 m2 5 m 300 40 0 100 200
BRISBANE ROOM 250 m2 5 m 300 40 0 100 200
PERTH ROOM 250 m2 5 m 300 40 0 100 200
FITZROY BALLROOM 258 m2 5 m 300 40 0 100 200
ARTHUR STREET AUDITORIUM 258 m2 5 m 362 0 0 362 0
LATROBE BALLROOM 400 m2 5 m 350 48 0 150 250
SOFI'S LOUNGE 490 m2 4 m 0 0 0 0 0
GRAND BALLROOM 796 m2 5 m 1000 0 0 330 828
    • Flipchart
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • Videoconferencing
    • Lectern
    • Syndicate rooms
    • Podium
    • Day light
    • Airconditioned meeting room
    • WIFI access
    • Video equipment
    • Overhead projector
    • High speed transmission line
    • Wedding ceremony
    • Wedding co-ordinator
    • Accommodation
    • Fine Cuisine
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious and elegant in design, guest rooms at Sofitel Melbourne On Collins are luxuriously appointed and beautifully furnished. Featuring an elevated position and floor-to-ceiling windows with spectacular views over Melbourne, each guest room and suite provides a relaxed setting far removed from the hustle and bustle of city life. Rooms at this stunning Melbourne hotel feature a large work desk, wired and wireless internet access, a large, modern ensuite, and a TV with cable and pay-per-view channels.

  • 363 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 25 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Cordless telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • WIFI in your room
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 ALL Rating 34,890 reviews

Our guest reviews for
Sofitel Melbourne on Collins

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 6,106 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Wayne B 12/02/2020 TripAdvisor review
« Fantastic anniversary stay »

We had a fantastic night once again at the Sofitel on Collins. We received an unexpected room upgrade which was amazing. As always the sofitel club was fantastic. It made for a great experience once again at my favorite hotel in Melbourne

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to write such a lovely review of your recent stay. I was very happy to read that you enjoyed the complimentary upgrade to our fabulous suite and the view that came with it. We are blessed with all rooms having fabulous views of Melbourne. We pride ourselves on providing genuine service and those little extra touches that make a stay memorable We thank you for your support of our hotel and look forward to welcoming you back in the near future.

John Couples - 11/02/2020 Confirmed reviews ALL
« Great stay! »

Felt looked after and close to the Australian Open tennis action.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to our guest rooms interiors being outdated, we are working with a renowned designer to develop a concept room and are negotiating with the owners of the hotel to commence a rooms refurbishment in the not too distant future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Mandy Couples - 11/02/2020 Confirmed reviews ALL
« Great stay »

Loved the whole experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Anonymous Business - 11/02/2020 Confirmed reviews ALL

Ok stay. Was surprised by lack of room service. Appreciated pillow menu

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abby, Thank you for choosing to stay at Sofitel Melbourne on Collins and for taking the time to complete our guest questionnaire. We pride ourselves in providing the finest, most up-to-date product in the competitive Melbourne market and so we certainly appreciate your feedback and spending your precious time in doing so. Whilst I was pleased to read that you enjoyed your overall stay, thank you also for highlighting areas where you felt further improvement is required and I have shared your comments with our Management here. Please accept our apologises for any inconvenience caused.. Thank you again for bringing these points to our attention and we do take your comments very seriously in order to improve our guests experiences wherever possible. I do hope that we will have the opportunity to welcome you back to the hotel in the future. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Simone Friends - 11/02/2020 Confirmed reviews ALL
« Well located, clean, nothing too much trouble for staff »

Had a one night stay on a Saturday night. Was a great place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Mary D. Couples - 11/02/2020 Confirmed reviews ALL
« Always stay in this hotel »

2 nights this time. Previously in Club accomodation which is well worth the extra expense/

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Martin R. Business - 11/02/2020 Confirmed reviews ALL
« Fantastic Service, Great Stay, Excellent Location, Great Amneties »

Very enjoyable from the minute i checked in. Room was fantastic, service impeccable and everything in between was great. Will be most definitely staying again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Peter Couples - 11/02/2020 Confirmed reviews ALL
« Amazing Service »

From the second I checked in Terrance (hotel manager) was extraordinarily helpful and always happy to greet me when coming or going.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with Terence. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Chris Business - 11/02/2020 Confirmed reviews ALL

2 nights for business

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Peter B. Couples - 11/02/2020 Confirmed reviews ALL
« A perennial favourite »

We have stayed at the Sofitel on Collins many times over the years and we again had a really comfortable visit. The hotel is so well situated and the staff are always welcoming and very professional. We had an upgrade to a suite this time and it was a beautifully spacious. It had everything we could need to make our stay enjoyable and comfortable. We will return again soon and have no hesitation in recommending this fine hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Anonymous Couples - 11/02/2020 Confirmed reviews ALL
« Convenient location for our stay »

The hotel is conveniently located. The check-in staff were very welcoming and informative. We had a lovely corner room with wonderful views over the city. Dinner in the No. 35 restaurant was excellent. All in all, we enjoyed our stay. Next time we hope to stay longer. Only negative - Windows were dirty but there was a notice to say that they were in the process of cleaning all windows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Cameron H. Solo - 11/02/2020 Confirmed reviews ALL
« Excellent stay, terrific location. »

My experience was positive. The staff were very courteous. The room and facilities were excellent. The Sofitel is in a particularly good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cameron, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Adam C. Couples - 11/02/2020 Confirmed reviews ALL
« A Chic and Memorable Stay. »

As regular guests to the Sofitel Melbourne, my partner and I never fail to be impressed. Whether it be the outstanding level of service, professional and discreet handling or the personalised attention to detail, (housekeeping staff in particular made us feel truly welcome - the Lanvin toiletries, lavender linen spray and bedroom slippers was such an elegant touch) it all cumulates to make our experience in the state capital a stylish, chic, distinctly French and unforgettable one. Merci beaucoup!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Rachel Couples - 11/02/2020 Confirmed reviews ALL
« Lovely night away »

Loved the valete parking & could check in around 12:30

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Rob Couples - 11/02/2020 Confirmed reviews ALL
« Good location, very welcomed »

Was good to be back and see if the brown uniform was updated, and it was! Such an improvement. And the staff were more approachable and smiled. A lot happier leaving.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Helen Y. Families - 11/02/2020 Confirmed reviews ALL
« Great stay »

Great welcoming staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Wai Y. M. Business - 11/02/2020 Confirmed reviews ALL
« Loved the room this time on the 49 floor »

All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wai Yan M., We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

R M. Business - 11/02/2020 Confirmed reviews ALL
« Good hotel in a good spot »

Very happy have stayed there many times

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Wayne B. Couples - 11/02/2020 Confirmed reviews ALL
« 1st year wedding anniversary stay »

It was my wife and I first year wedding anniversary and also my 38th birthday. We got an amazing room upgrade to a suit on the 50th floor. Our stay was amazing and truly memorable. Thank you so much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Sammi Business - 11/02/2020 Confirmed reviews ALL
« Good stay with fabulous service »

I stayed at the Sofitel for 18 nights over the AO. The Softiel was the best home away from home anyone could ask for. The staff bent over backwards to ensure I was comfortable and happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sammi, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates