Sofitel Melbourne on Collins Hotel 5 stars

Customer review rating 4.6/5 35,562 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Sofitel Melbourne on Collins
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+ 31 Services

Hotel extras

  • Marvellous Melbourne at your feet

  • Breathtaking Views

  • Hotel for the Arts

  • Closest hotel to financial district of Melbourne, ideal for corporate travelers and meetings.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool (Nearby)
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
  • GolfPaying
  • TennisPaying
  • Boat excursions
  • Other sports activities
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000
melbourne
australia

Tel: +61396530000

Fax: (+61)3/96504261

Check-in from 14h00

Check out up to 11h00

  • COLLINS ST :  CITY CIRCLE TRAM COLLINS 8 9

  • METRO TRAINS :  PLATFORM 1 2 3 4 PARLIAMENT

  • SPRING STREET :  CITY CIRCLE T SPRING STREET

  • COLLINS ST :  EXPRESS TRAIN FLINDERS STREET

  • COLLINS STR :  EXPRESS TRAINS SPENCER STREET

  • COLLINS ST :  CITY CIRCLE TRAM COLLINS 8/9

  • COLLINS STREET :  COLLINS ST TRAM COLLINS 8/9

  • YARRA TRAMS : 

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    MELBOURNE INTERNATIONAL AIRPORT At 23km / 14 miles - Shuttle paying

  • By boat

    STATION PIER At 5km / 3.13 miles

  • By helicopter

    YARRA RIVER At 1km / 0.63 miles

  • By car

    EASTERN FREEWAY At 2km / 1.25 miles

  • By car

    SOUTH EASTERN FREEWAY At 2km / 1.24 miles

  • By car

    TULLAMARINE FREEWAY At 5km / 3.13 miles

  • By train

    FLINDERS STREET RAILWAY STATION At 0.5km / 0.31 miles

  • By train

    FLINDERS STREET STATION At 0.5km / 0.31 miles

  • By train

    SOUTHERN CROSS RAILWAY STATION At 2km / 1.24 miles

  • By train

    SPENCER STREET STATION At 1km / 0.63 miles

GPS :-37.813504, 144.973355

Companies

  • SHELL AUSTRALIA 0.32 km / 0.2 mi
Companies

Your meetings and events

Featuring one of Melbourne's most impressive event venues, Sofitel Melbourne On Collins offers the ideal setting for meetings, conferences and events in Melbourne. With the capacity to accommodate 10 to 1000 delegates in a range of layout configurations,this elegant Melbourne conference centre is as suited to hosting small seminars and boardroom meetings, as is it is to hosting grand banquets, wedding receptions, gala dinners and award presentation ceremonies. Event spaces are luxuriously appointed, modern and versatile, featuring a variety of conferencing equipment. Guests organising an event at the hotel can benefit from a range of facilities and services, including the support of Sofitel's Inspired Meetings Concierge Team and award-winning chefs.

Room descriptions and layouts

17 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Indoor and Outdoor facilities

  • Audio and video equipment

  • Videoconferencing

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Podium

  • Day light

  • Airconditioned meeting room

  • Video equipment

  • Overhead projector

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious and elegant in design, guest rooms at Sofitel Melbourne On Collins are luxuriously appointed and beautifully furnished. Featuring an elevated position and floor-to-ceiling windows with spectacular views over Melbourne, each guest room and suite p rovides a relaxed setting far removed from the hustle and bustle of city life. Rooms at this stunning Melbourne hotel feature a large work desk, wired and wireless internet access, a large, modern ensuite, and a TV with cable and pay-per-view channels.

CLASSIC ROOM, 1 King Size Bed, City Views

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

CLASSIC ROOM, 2 Single Beds, City Views

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM, 1 King Size Bed, Bay Views

Accessible room
  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, 1 King Size Bed, Corner City or Bay Views

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Bay view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM CLUB SOFITEL, 1 King Size Bed,CityViews

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

NO35

Type of cuisine: Gourmet

No35 restaurant offers sophisticated dining surrounded by contemporary artwork and breathtaking views of Melbourne 150 metres up. The restaurant serves modern cuisine using fresh local ingredients matched with attentive service and an outstanding wines.

Lunch

12:00 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOFITEL CLUB LOUNGE

Type of cuisine: Gourmet

Whatever you desire in an experience at a hotel, we have you covered at Club Sofitel. Our elevated club is the tallest in Melbourne and offers you fine food and wine; breakfast, all-day tea, coffee & pastries, afternoon tea, drinks and hors d'oeuvres.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 20:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOFI'S LOUNGE

Non contractual photo

If architectural wonderment is what you're after, our exquisite Sofi's Lounge serving monochromatic afternoon tea is the spot. Served on our dramatic black and white stands inspired by Dutch graphic artist, Escher's work on impossible objects.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ATRIUM ON 35

Non contractual photo

Discover Atrium Bar on 35 cocktail menu that is bountiful, balanced, respectful of flavour and soul. From Mojitos, Manhattans, Classic Martinis and New York Sours to Tiki Cocktails of simple yet powerful combinations take us back to the 40's and 50's.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Melbourne on Collins

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

35,562 reviews

tripadvisor

TripAdvisor Rating 4.5/5

6,129 reviews

Good Stay

Customer review rating 4.6/5

Robert H. Business - 17/10/2020 Confirmed reviews ALL

I am a returned guest. Sofitel always on the top of my list when I travel for business or personal. I always feel welcome. They are always professional. They always make me feel this is home away from home. They remember me by name. Their service is great. 100% happy with each stay.

Customer review rating 4.6/5

Ron S. Business - 04/10/2020 Confirmed reviews ALL

Everything was perfect thank you!!

Dear Ron, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Terence and our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Fantastic Hotel we stay regularly

Customer review rating 4.6/5

Tina B. Couples - 01/10/2020 Confirmed reviews ALL

On behalf of my husband and I we wish to express our deepest gratitude to the wonderful staff on our recent stay while my husband was in Melbourne for surgery. All the staff could not have been more helpful and attentive.

Dear Tina, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Good located

Customer review rating 4.6/5

J Families - 25/09/2020 Confirmed reviews ALL

Its well good your service

Dear Jantie, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great location, Feeling of abundance

Customer review rating 4.6/5

Raimond P. Families - 25/09/2020 Confirmed reviews ALL

Very Friendly and accommodating

Dear Raimond, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Comfortable stay

Customer review rating 4.6/5

Justin Business - 25/09/2020 Confirmed reviews ALL

Very comfortable, after working long days it was very easy to come back to my room and relax.

Dear Justin, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Good rooms, great view

Customer review rating 4.6/5

Anonymous Business - 21/09/2020 Confirmed reviews ALL

Due to the circumstances, would have liked to have been provided with new cutlery every day, or had the cutlery cleaned for me. I did not like having to use the room soap to clean cutlery. I did not have breakfast as I did not liked the options I tried (1 slice raisin toast) so I did not have it again. To avoid food waste I would recommend having deserts and bread rolls optional. I received a desert and bread roll every night, which I did not want and rarely ate. It also would've been good to have had the fridge accessible after 2000 so people could grab leftovers later on, if they missed the main meal timing (which occurred for me several times)

good stay

Customer review rating 4.6/5

Wally F. Solo - 18/09/2020 Confirmed reviews ALL

clean friendly and comfortable but no pens or writing pads

Hotel is very clean

Customer review rating 4.6/5

Arthur Solo - 16/09/2020 Confirmed reviews ALL

Quiet, clean Only less tv channel And bed too soft Maybe for Caucasians they like this type of bed And food a bit salty Thanks

Excellent room , good location.

Customer review rating 4.6/5

Anonymous Business - 08/09/2020 Confirmed reviews ALL

Wonderful experience during Operation Covid-19 Assist. All staff went out of there way to make our stay as easy and pleasurable as possible. The food and cleaning/housework was of an exceptional standard.

Dear Pamela, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Not good.

Customer review rating 4.6/5

Stephen C. Solo - 29/08/2020 Confirmed reviews ALL

Well there are certain points I wish to highlight that I find annoying .1.no complimentary drinking water in the room.2.when checking in your room your totally in the dark at night not familiar where any light buttons are trying to fit your key card in a slot that dosent exist. No tea to drink. And on check out they tell you before you can leave the hotel that your room needs to be checked first.what do they think I'm going to smash up the room or steal the tv.im 68 year old man apart from the good location I felt the room was small outdated and certainly old fashioned shower over bath tub not a good design. I personally wouldn't stay at this hotel again I found it to be cold and pretentious and unfriendly and certainly not customer service focused.

Customer review rating 4.6/5

Elkosloff Couples - 23/08/2020 Confirmed reviews ALL

Great property to stay at. The only reason the rting was 9, not 10, was because we missed the dining experience at 35. --- not your fault though.

Dear Eric, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Comfortable and reliable

Customer review rating 4.6/5

Sophie G. Solo - 05/08/2020 Confirmed reviews ALL

Everyone was incredibly helpful and willing to explain things to me without being patronising. The concierge in particular was a lifesaver.

Dear Sophie, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

curious stay in troubled times

Customer review rating 4.6/5

Jackson Business - 02/08/2020 Confirmed reviews ALL

I was welcomed to the hotel with the usual grace and warmth, and clearly significant effort has been put into making the hotel COVID safe. It was however a rather surreal experience being in what is usually such a bustling and vibrant place with no one around. I did not see any other guests (staff told me there were only a handful of us) and only a few staff. Nonetheless I was made to feel welcome, and special, despite the obvious constraints.

Dear Jackson, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

A lovely stay

Customer review rating 4.6/5

Emma Couples - 22/07/2020 Confirmed reviews ALL

We had a lovely stay - our room was very comfortable and staff were very friendly.

Dear Emma, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great atmosphere

Customer review rating 4.6/5

James M. Couples - 14/07/2020 Confirmed reviews ALL

The staff were really kind to us. Give the current health crisis. They were brilliant.

Dear James, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Always a great stay. And got a room upgrade too which is always much loved.

Customer review rating 4.6/5

Chris H. Families - 13/07/2020 Confirmed reviews ALL

Just another beautiful weekend away in melbourne. It’s luxurious and somewhat extravagant but the team at Sofitel consistently exceeed our expectations.

Dear Chris, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

A Special Stay

Customer review rating 4.6/5

Peter Couples - 13/07/2020 Confirmed reviews ALL

My partner and I decided to spend our 5 year anniversary at the Sofitel and we were made to feel very special. All the staff were warm and highly accommodating. We thank you for a very relaxing stay.

Dear Peter, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Good

Customer review rating 4.6/5

Lolita O. Couples - 12/07/2020 Confirmed reviews ALL

I like it here it’s one of my favourite places but The room was cover in dust my partner ran his finger over the top of the bed head and showed me this was disappointing especially with what is going on out there it clearly shows that the room was not dusted correctly. The furniture in the room is looking run down they look worn out and old l think it’s time to look at updating them.

Dear Lolita, Thank you for taking the time to tell us about your experience at the Sofitel Melbourne on Collins. I am very sorry to hear that your overall experience wasn’t as you expected and it appears that on this occasion we have not met your expectations. I have discussed your valuable feedback with our Director of Rooms and we are extending our sincere apologises for the shortfall in service you have experienced during your stay here. As a gesture of our genuine concern, I would also like to offer you a complimentary upgrade with a later check out at 2pm (subject to availability) upon your next stay. If you ever decide to come back to see us again, please let me know and I will ensure everything goes perfectly. Thank you very much for your continuous support during such difficult times. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Good stay

Customer review rating 4.6/5

Judi Friends - 12/07/2020 Confirmed reviews ALL

Room was clean, staff were friendly. We were given clear instructions and information about COVID protocol. Breakfast was delicious.

Dear Judi, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once the restrictions are over. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

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