Mercure Paris Opéra Garnier Hotel & Spa 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 7.204 comentários

Hotel aprovado por ALLSAFE

Mensagem informativa

Mercure Paris Opéra Garnier Hotel & Spa
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+ 17 Serviços

Extras do hotel

  • Hotel no centro de Paris, a poucos passos da Opéra Garnier

  • Spa Hysope® Paris Opera: banho turco, cabines de massagem, sala de fitness...

  • Sala de refeições das 7h às 22h. (refeições ligeiras, copo Anne-Sophie Daily Pic)

  • The Terrace: pátio interior tranquilo com uma parede de plantas

  • 4 minutos a pé do estacionamento parceiro

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Paris Opéra Garnier Hotel & Spa

4 rue de l 'Isly
75008 paris
frança

Fax: (+33)1/43873222

Check-in desde as 14h00

Check-out até às 12h00

  • GARE ST LAZARE:  20-21-26-28-29 ST LAZARE

  • PONT DE SEVRES:  3-9 HAVRE CAUMARTIN

  • ST LAZARE:  3-12-13-14 ST LAZARE

  • GARE DU NORD:  E HAUSSMANN ST LAZARE

  • MARNE-LA-VALLEE:  A AUBER

  • De avião

    PARIS ORLY A 30 km / 18,64 milhas

  • De avião

    PARIS ROISSY CDG A 35 km / 21,75 milhas

  • De carro

    PORTE D'ITALIE A 11 km / 6,88 milhas

  • De carro

    PORTE DE BAGNOLET A 10 km / 6,25 milhas

  • De carro

    PORTE DE LA CHAPELLE A 3 km / 1,88 milhas

  • De comboio

    PARIS ST LAZARE A 0,2 km / 0,13 milhas

GPS:48.874806, 2.326376

Centro de exposições

  • PORTE MAILLOT 3.0 km / 1.88 mi

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar

Foto não contratual

As nossas opções de alojamento

O hotel Mercure Opéra Garnier oferece quartos completamente renovados que são confortáveis e funcionais. Para maior conforto, reserve um quarto Privilege com vista para a rua, vistas para o jardim ou, se desejar, para uma zona verde. Escolha entre uma vista para a rua para apreciar o ritmo dinâmico de Paris e uma vista do jardim para apreciar um ambiente tranquilo.

Avaliações dos nossos clientes sobre o
Mercure Paris Opéra Garnier Hotel & Spa

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.4/5

7.204 comentários

Classificação do TripAdvisor 4.0/5

1.522 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Bem localizado.

Nota clientes Avis 5.0/5

Anónimo Famílias - 14/01/2022 Comentários confirmados de ALL

O hotel fica próximo ao metrô e próximo ao RER linhas de ônibus que levam a todos lugares da cidade, café da manhã muito bom, quartos pequenos mais atendem às necessidades.

Excelente localização

Nota clientes Avis 5.0/5

Anónimo Casais - 09/01/2022 Comentários confirmados de ALL

Hotel com excelente localização, quarto confortável e limpo. Ficamos muito felizes com nossa hospedagem e Paris, o quarto tinha uns excelente vista e foi tudo exatamente como planejamos. Funcionários muito prestativos e atenciosos.

Dear Mr G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opera Garnier Hotel & Spa. I am delighted to read that you had an excellent stay and enjoyed the location of our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We would like to thank you once again and hope to have the pleasure of welcoming you back soon. Best regards, Abdou Assistant Front Office Manager.

Nicely surprised

Nota Tripadvisor 5.0/5

TD_moi 17/09/2021 Avaliação com certificação TripAdvisor

Was in Paris for my birthday and staff was very welcoming especially Abdoulaye and decorated the suite beautifully (scented candle, flowers on the bed and welcome cocktail) It's a shame I couldn't get a massage session after 2 attempts to book on Sat and Sun before my departure but best to book in advance! Perfect location too with lots of shops and restaurants

Boa opção

Nota clientes Avis 4.0/5

Jpds Casais - 13/09/2021 Comentários confirmados de ALL

Bem localizado, estação de metro com muitas linhas a 2 minutos a pé. Vários restaurantes de vários tipos e preços num raio de 100m, muito perto das galerias Printemps, Gare St. Lazare. A 10 min a pé da Madelaine ou ópera Garnier. Quarto pequeno mas acolhedor e com wi-fi rápido incluído. Estação de metro com várias linhas a 2 minutos a pé. Boa opção tanto para viagens de trabalho como turismo.

Bem localizado

Nota clientes Avis 4.5/5

Joao M. Negócios - 09/07/2020 Comentários confirmados de ALL

Confortavel

Dear JOAO, We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier Hotel & Spa. We were delighted to see that you enjoyed your stay with us, from beginning to end. Thank you again for choosing our hotel and we look forward to welcome you back soon. Regards, Mercure Paris Opéra Garnier hôtel & Spa team

Boa localização

Nota clientes Avis 4.0/5

Joao M. Negócios - 18/03/2020 Comentários confirmados de ALL

Boa localização, e as infraestruturas são boas, pena não ter restaurante, zona de trabalho com boas condições.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opera Garnier Hotel & Spa. We were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. Thank you again for choosing our hotel and we look forward to welcome you back soon. Sincerely, Julien GIROST Assistant Front Office Manager

another wonderful stay in Peris

Nota Tripadvisor 5.0/5

Carlos L Business - 25/01/2020 Avaliação com certificação TripAdvisor

This Hotel with the years has evolved to be better and better. The service, cleanness, comfort as well as the location is excellent. this together with the kindness treatment received from all the staff helps to make your stay really wonderful. We plan to come back to this Hotel in our next planned trip to beautiful Paris.

Dear Carlos L, First of all, we would like to thank you for sharing your positive and kind message with us. We were delighted to see that you enjoyed your stay with us, from beginning to end. And we were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. Thank you again for choosing our hotel and we look forward to welcome you back soon. Regards, Mercure Paris Opera Garnier hotel & Spa team

Hotel bem localizado e com equipe atenciosa.

Nota clientes Avis 4.0/5

Fernando J. U. C. Amigos - 17/01/2020 Comentários confirmados de ALL

Hotel muito bem localizado, com equipe muito atenciosa. Café da manhã de boa qualidade. Internet (Wi-Fi) instável e com baixa velocidade.

Hello, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opera Garnier Hotel & Spa. We were very happy to read that your stay was enhanced by our location, breakfast and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. We would like to thank you once again and hope to have the pleasure of welcoming you back soon. Sincerely, Julien GIROST Assistant Front Office Manager

Fabulous stay!

Nota Tripadvisor 5.0/5

gilpnt Couples - 13/01/2020 Avaliação com certificação TripAdvisor

Despite having gone through some terrible personal problems, such as the loss of documents, I spent a wonderful time at Mercure Paris Opéra Garnier Hôtel & Spa. The staff was so attentive, and helped me in every way they deemed possible.

Hello, First of all, we would like to thank you for sharing your positive and kind message with us. We are glad to learn that you enjoyed your stay. We would like to thank you for your kind words regarding our staff. It was a pleasure for them to learn they were able to brighten your stay. Thank you again for choosing our hotel and we look forward to welcome you back soon. Sincerely, Julien GIROST Assistant Front Office Manager

Passeios e compras

Nota clientes Avis 4.0/5

Anónimo Casais - 31/12/2019 Comentários confirmados de ALL

A localização é muito boa, a equipa é muito receptiva e prestativa, a única observação é o tamanho do espaço para o pequeno almoço e a falta de um restaurante no hotel.

Hello, Many thanks for taking the time to share your experience of your recent stay in our hotel. I am delighted to read that you had an excellent stay and enjoyed the location of our hotel and our warm staff. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We would like to thank you once again and hope to have the pleasure of welcoming you back soon. Best regards, Julien GIROST Assistant Front Office Manager

Great location!

Nota Tripadvisor 4.0/5

AzurahY Couples - 29/12/2019 Avaliação com certificação TripAdvisor

The hotel is very conveniently located. It is within walking distance to all the big malls and also the train stations. We even walked to Champ Elysee and Sacre-Cour from the hotel! The room is decent...it is of an average size of a hotel in Europe. Just big enough for 2 people with 2 big luggages.

Hello, We appreciate you taking the time to share your feedback of your recent experience with us. We were very happy to read that your stay was enhanced by our location, this is a great encouragement for all of us and we would like to thank you for your kind support. Indeed, our location is very central and due to our XIX th century building, we have many restrictions when it comes to adapting our rooms, but we assure you that all of them are within the standards of Mercure. We would like to thank you once again and hope to have the pleasure of welcoming you back soon. Sincerely, Julien GIROST Assistant Front Office Manager

Sejour meiveilleux ! Wonderful stay !

Nota Tripadvisor 5.0/5

hiro0117 Couples - 29/11/2019 Avaliação com certificação TripAdvisor

We have stayed at Mercure Opera Garnier almost every year since 2010. We became so close to the helpful staff. I have liked more Paris and France also. American breakfast buffet is always satisfying (pain au chocolate and croissant are very nice!). Thanks to the friendly staff. Wonderful hospitality.

Hello, First of all, we would like to thank you for sharing your positive and kind message with us. With guest satisfaction as our primary objective, we were glad to know that you had a great stay in our hotel as you enjoyed our localisation, our rooms and our full american buffet breakfast. We would like to thank you for your kind words regarding our staff. It was a pleasure for them to learn they were able to brighten your stay. Once again, thank you for your positive feedback and we hope to have the pleasure of welcoming you back in a near future. Best regards, Mercure Paris Opéra Garnier Team

Tiny rooms and poor wifi

Nota Tripadvisor 2.0/5

jsaid09 Business - 05/11/2019 Avaliação com certificação TripAdvisor

The hotel was lovely, but the rooms were extremely small. I was really disappointed with the wifi. I could not even send 1 email due to the wifi speed. The gym was very minimalistic but the hotel was classy.

Dear Jsaid09, We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier Hotel & Spa. We noted your comment regarding the size of your room and bathroom. Indeed, Paris, like many European capitals, are ancient cities with an old architecture often dating from the XIX Century. However, our hotel offers several types of rooms with a larger surface especially in our privileges rooms and our privilege suites. We are deeply sorry to see that the free wifi connection of our hotel did not live up to your expectations. We wish to thank you again for your feedback and hope to have the opportunity to better serve you in the near future. Best regards, Mercure Opera Garnier hotel & Spa team

Dissatisfaction guaranteed

Nota Tripadvisor 2.0/5

Andrew M Business - 02/11/2019 Avaliação com certificação TripAdvisor

Seldom do I write a review (on anything), yet my recent experience at this hotel has prompted me to do so. In a nutshell, this was the single most dissatisfying and unpleasant experience that I have ever had with an Accor-group hotel. Where to start... 1. Reception on arrival - bored, and made me feel like I was something of a burden to have to deal with, as opposed to a customer who was paying 200€ to stay for one night; 2. WiFi - Would not work in the room I was in, and after mentioning this to the Reception team I was told that it could only be fixed in the morning, but that I was welcome to sit at the bar and use the WiFi there (how gracious); 3. The Bar - As a Silver member of Accor, I was presented with a coupon for a welcome drink that I happily used. What they don't tell you though, is that if you ask for a spiced tomato juice, is that you have to actually prepare the entire thing yourself. As well as this, not once was I asked if I would like to buy another drink during the 1.5 hours that I was at the bar, and all other patrons were given what appeared to be complimentary bar snacks - except me..? 4. Check out - I could not have envisaged that checking out of a hotel could be such an upsetting experience. I presented my key, and received a simple 'Merci' and that was it. I wasn't expecting a formal salute as I left, but something a bit more customer-focused would have been appreciated, especially as I was the only one leaving at that time. The only benefit that I gained from my one night staying at this hotel was that it was very convenient to get to the train station in the morning. Would I stay here again - you couldn't pay me to stay here again.

Dear Andrew M, We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier Hotel & Spa. We are sincerely sorry to hear that you have been disappointed by your stay and it did not meet your expectations. We took note of each idem you pointed out to us and will try our best to prevent them from happening again as all departments have been notified about your comments. We would like to thank you for your review and still hope we will have the chance to welcome you back soon. Best regards, Mercure Paris Opéra Garnier hôtel & Spa team

Agradavel

Nota clientes Avis 4.0/5

Felice A. D. C. Casais - 27/10/2019 Comentários confirmados de ALL

Pessoal e serviços excelentes

Hotel muito bem localizado

Nota clientes Avis 3.5/5

Moacir G. Amigos - 06/10/2019 Comentários confirmados de ALL

Atendeu minhas expectativas, apesar do quarto ser muito pequeno e Wi-Fi horrível.

very special place to enjoy Paris

Nota Tripadvisor 4.0/5

Carlos L Business - 26/09/2019 Avaliação com certificação TripAdvisor

As per every time we visit the wonderful city of Paris for the last 3 years or so, we have chosen to stay at this magnificent Boutique Hotel located in the Opera Neighborhood. We very much enjoyed the location of this Hotel but also the impeccable service we receive as well as the very clean rooms & comfortable infrastructure. We are already looking forward for our next stay at this Hotel that we certainly recommend.

Compact but comfortable

Nota Tripadvisor 5.0/5

Bellevue03 Couples - 19/09/2019 Avaliação com certificação TripAdvisor

Typical small sized rooms for Paris, but nicely designed and comfortable. Staff were helpful and pleasant. Location is perfect for the Opera house area and great shopping at Galleries Laffayette. Hotel common rooms were nice and inviting. Only negative - pillows need replacing.

Great hotel in centre of Paris

Nota Tripadvisor 4.0/5

JaneMA A Friends getaway - 18/08/2019 Avaliação com certificação TripAdvisor

Great location. Very nice room (Privilege) which was quite small but this was not a problem as it had a super balcony with table and chairs, overlooking St Lazare (the room had excellent sound proofing!). The breakfast was very good, with lots of choice. All the staff were very professional and helpful. Recommend booking a Privilege room.

Convenient Stay

Nota Tripadvisor 5.0/5

U H Solo travel - 14/08/2019 Avaliação com certificação TripAdvisor

Welcoming and pleasant staff, attentive to requests. Hotel conveniently located in a vibrant area close to the Opera, Galeries Lafayette, and other major stores. The Roissybus stop is in front of the Opera, operating direct trips to and from CDG Airport. The hotel is newly refurbished and the room was comfortable for a nights' stay. Breakfast is always a pleasant experience at Mercure hotels

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