ibis Graz Hotel 3 stars

Customer review rating 4.4/5 1,928 reviews

ibis Graz
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+ 15 Services

Hotel extras

  • directly at the main station

  • Transportation links with 4 trolleys & 6 bus lines close to the hotel!

  • Underground garage next to hotel - cheaper tickets available

  • Spacious breakfast room with a nice view!

  • Snacks and drinks available at the bar 24/7

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Graz

Europaplatz 12
8020
graz
austria

Tel: +433167780

Fax: (+43)316778300

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    GRAZ THALERHOF At 12km / 7.5 miles

  • By car

    A2 GRAZ OST At 10km / 6.21 miles

  • By car

    A2 GRAZ WEST At 8km / 5 miles

  • By car

    A9 GRAZ NORD At 7km / 4.38 miles

  • By car

    A9 GRAZ WEST At 7km / 4.38 miles

  • By train

    HAUPTBAHNHOF At 0.1km / 0.06 miles

GPS :47.073278, 15.417949

Congress centre

  • GRAZER CONGRESS 3.0 km / 1.88 mi
Congress centre

Our accommodations

Uncomplicated, modern and comfortable, with a cozy bed and a functional bathroom. You will find everything you need in an ibis room.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Room

Our restaurants and bars

BAR

Non contractual photo

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Graz

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,928 reviews

tripadvisor

TripAdvisor Rating 4.0/5

614 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect again

Customer review rating 4.4/5

Livio Business - 14/02/2020 Confirmed reviews ALL

Clean friendly nice as always

Dear Livio B., Thank you for staying with us again and taking the time to share your very friendly feedback. We do hope to welcome you back to our hotel very soon! Sincerely yours, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Toll

Customer review rating 4.4/5

Andreas Business - 08/02/2020 Confirmed reviews ALL

Alles top

Sehr geehrter Herr F., herzlichen Dank, dass Sie unseren Fragebogen aufgefüllt haben. Es hat uns sehr gefreut zu lesen, dass Sie mit Ihrem Aufenthalt zufrieden waren. Wir hoffen, dass Sie den ibis Hotels weiter Ihr Vertrauen schenken und wir Sie bald wieder bei uns begrüßen dürfen. Mit freundlichen Grüßen Christoph Muster Direktor hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Great location at the station

Customer review rating 4.4/5

Marjolein Friends - 03/02/2020 Confirmed reviews ALL

Room was big enough, the beds were comfortable. The bathroom was small, but the shower was amazing. We did miss sockets next to the beds, working with extension cords is not convenient. Check in was good, and especially the location was ideal for traveling, opposite the station.

Dear Marjolein v., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Clean room

Customer review rating 4.4/5

Ali Couples - 07/01/2020 Confirmed reviews ALL

We stayed one night, room was clean but it was expensive because of christmas. Frontdesk personels are very kind and helpfull.

Dear Ali E., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, C.Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Very Good hotel nearby Graz Station

TripAdvisor rating 4.0/5

aggynomadi Couples - 29/12/2019 TripAdvisor review

Ibis Graz is a very good hotel close to the train station and about 10 minutes walking to the city center. Ibis Graz offers for a special fare of 12.50Euro a 24 hours covered parking. Rooms were clean. Receptionist are friendly.

Dear aggynomadi, thank you very much for reviewing your stay! Kind Regards Marc Hotel ibis graz

Ibis reliability in a great location

TripAdvisor rating 4.0/5

Alice S Solo travel - 21/12/2019 TripAdvisor review

Clean room with everything you need. Most of the staff were SUPER friendly and helpful. The location is great - a less than 20 minute walk to the city center (much less by tram). Train station location is super helpful since it also contains a mini mall with grocery store.

Dear Alice S, thank you for taking time to share your feedback by writing such a detailed an friendly review. We do hope to have the oportunity to welcome you back in our hotel someday! Best Regards Marc

Excellent

Customer review rating 4.4/5

Fabio Business - 13/10/2019 Confirmed reviews ALL

I often stay in Ibis graz during Visit my customer AMS Unterprenstatten. Good location easy to get walking distance to Graz Center. Friendly personnel in the hotel

Dear Fabio V., we very much appreciate your comments regarding your stay at the ibis Graz. We will share your comments with our team - and this feedback will certainly serve as an encouragement and motivation! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Excellent customer service with a comfortable stay

TripAdvisor rating 4.0/5

Milly_holiday Couples - 10/10/2019 TripAdvisor review

We booked this at short notice and several things made the stay a comfortable one: 1. The manager when we signed in was friendly and helpful, offering a choice of room with a view or a more quiet one. 2. The staff in the breakfast room were friendly and helpful - their smiles make all the difference. 3. The room was comfortable and functioned correctly - a couple of minor things were attended to by the staff well within their 15-minute service deadline. In all, a carefree stay meant we enjoyed our visit to Graz

Dear Milly_holiday, thank you very much for this very kind review of your stay. We were happy to read, that you had a good stay. We do apologise if the "minor things" did cause inconvieniences - it goes without saying, that we are relieved to read that we were able to solve these issues to your satisfaction. If your travels bring you back to graz, we would be more than happy if we could welcome you again in our hotel! Kind regards Marc

OK

TripAdvisor rating 4.0/5

VladucV Family - 03/09/2019 TripAdvisor review

Very nice and friendly staff, secure paid parking underground, about 20 min relaxed walk to city centre, rooms are OK, plenty restaurants nearby. Rooms located with the view inside the middle terrace/interior courtyard of the hotel are quieter.

Hi w0lverinev, thank you very much for this - fore sure - helpful review of your stay. We are looking forward to welcoming you back again! Kind regards Marc

Room has a bit of mould in shower and cleaning was a no,

Customer review rating 4.4/5

Francesca Families - 20/08/2019 Confirmed reviews ALL

Everything was almost OK, unfortunately the cleaning wasn't so much properly done. There were in the toilet a lot of body hair, thick and black, and even a lot of hair close to the curtains. Shower has a line of mould close to the glass. I am sorry if I highlight this but with a baby I try to don't make her eat hair or other strange things.

Dear Francesca F., Thank you for taking the time to tell us about your experience at the ibis Graz. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Viktoria Schatzer hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Great for business stopover, proximity to station and taxis. Great staff

Customer review rating 4.4/5

Rich Business - 05/08/2019 Confirmed reviews ALL

Very good! Some sports teams staying there at the same time - it was a nice couple of nights.

Dear Richard M., We very much appreciate your comments regarding your stay at the ibis Graz. I will share your comments with the entire team and I am sure that this feedback will motivate all collegues concerned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Respite Ruined by Robots?

TripAdvisor rating 4.0/5

Brassed_Off_Jynxed Solo travel - 02/08/2019 TripAdvisor review

Numerous points of poor service/hassle... Receptionist just saying we're not robots = humans making mistakes... So was a human or a robot which activated the heavy metal window blinds to nosily crash closed just after 07-00 to totally ruining a good nights sleep - after being late to bed sorting out the human/ robot overcharging issues encountered... Even asking for the complementarity drink [coffee] to simply have soya milk got the rebuff that you'd have to traipse up another floor to get the soya milk...

Dear Sir, thank you for sharing your opinion. We would like to express our sincere apologises for all mistakes we made during your stay, furthermore we are very sorry that our standards and our building did not meet your expectations. After reading your review, we must additionally apologise for all misunderstandings happening while we tried to correct and compensate our mistakes with you personally. We understand that your negative experience will deter you from staying with us in Graz again. Yours respectfully Marc Löschark

Short Weekend in Graz

TripAdvisor rating 4.0/5

trespuntos976 Couples - 17/07/2019 TripAdvisor review

Good Ibis quality to a reasonable price very close to the main train station. Everything within walking distance, e.g. a 10-15 min. walk to the old city center. We definitely enjoyed our stay at the Ibis Graz.

Hello trespuntos976, thank you very much for this review of your stay in our hotel. We were happy to read that you enjoyed your weekend! Best Regards Marc Löschark

Good place for a stop over driving through Austria

Customer review rating 4.4/5

Dan Friends - 10/07/2019 Confirmed reviews ALL

All good for the one night spent there - what’s expected of an Ibis Hotel.

Dear Daniel M., we very much appreciate your comments regarding your stay at the ibis Graz. It is always a pleasure to receive positive feedback - but from a Le Club Accorhotels Platinum Member it is even more joyful for us! Thank you again for your loyalty and sharing your experience! Sincerely yours Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com
Customer review rating 4.4/5

Annie K. Families - 08/07/2019 Confirmed reviews ALL

Nice as usual

Dear Annie K., Thank you for taking the time to share your feedback! We were happy to read that you had a good stay with us again! It would be a pleasure to welcome you back to our hotel very soon! Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com
Customer review rating 4.4/5

Anonymous Couples - 17/05/2019 Confirmed reviews ALL

Every staff member we encountered was very friendly.

Dear Jacy Y., We very much appreciate your comments regarding your stay at the ibis Graz. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Solid rooms, good breakfast and Personnels

Customer review rating 4.4/5

Milan Business - 01/05/2019 Confirmed reviews ALL

Everything good, personnels are very plesent, breakfast is good. Rooms can be better maintained in terms of fixing non working light bulbs, bath tub..

Dear Milan K., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Excellent stay!

Customer review rating 4.4/5

Anonymous Solo - 31/03/2019 Confirmed reviews ALL

Super convenient location next to the main train station with many bus and tram connections to downtown. Very comfortable bed and quiet room made for an excellent night's sleep. But the best was the assistance I received from the man on duty at the Reception Desk: accurate information about the transportation system in Graz plus a map and detailed descriptions of exactly how best to get to the various places I had to go to in the city.

Dear Harriet G., We very much appreciate your comments regarding your stay at the ibis Graz. It is always a pleasure to receive positive feedback. We will certainly share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Less comfort than I'm used with

TripAdvisor rating 4.0/5

Dreamer53084233265 Family - 24/03/2019 TripAdvisor review

I should book one grade higher room next time in Ibis, Graz to have a more proper opinion about the hotel. The cheapest romm was like in a student hostel. The room had not heating and having not any carpet in the room made it quiet cold. I had better experience previuosly being hosted by Ibis.

Dear Dreamer53084233265, Thank you for taking the time to write a review about your stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the overall condition of our property. Sincerely yours, Mark Löscharc

Nice place to visit the City of Graz

TripAdvisor rating 4.0/5

Trek23568498560 Solo travel - 17/03/2019 TripAdvisor review

my second stay at this hotel was as satisfiing as usual, my car in the parking lot, one-week-card for the tram , busses and commuter trains, and lots of important places beeing at a wlking distance. I`d come back soon.

Dear Trek23568498560, thank you very much for your loyality and this friendly review! We do hope that we can welcome you back soon! Best Regards Andi
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