Hotel - Novotel Luxembourg Kirchberg
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Novotel Luxembourg Kirchberg Hotel

4.0/5 1,194 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf course 9 holes  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
See all services

Hotel location

Companies and event centres nearby

Company

ARCELOR-MITTAL3 km / 1.86 mi BNP PARIBAS GROUP2 km / 1.24 mi CLEARSTREAM2.5 km / 1.55 mi COUR DE JUSTICE0.5 km / 0.31 mi CRP HENRI TUDOR1.5 km / 0.93 mi EUROCONTROL0.8 km / 0.5 mi EUROPEAN PARLIAMENT0.5 km / 0.31 mi RTL3 km / 1.86 mi VODAFONE2.5 km / 1.55 mi
BEI1 km / 0.62 mi CHAMBER OF COMMERCE1 km / 0 mi COMMERZBANK2.5 km / 1.55 mi COUR DES COMPTES0.5 km / 0.31 mi DEUTSCHE BANK2 km / 1.24 mi EUROPEAN COMMISSION0.5 km / 0.31 mi NATO/NAMSA15 km / 9.32 mi UBS2 km / 1.24 mi

Congress centre

Luxembourg Congrès0.8 km / 0.5 mi

Exhibition and convention centre

CONFERENCE CENTRE1 km / 0.62 mi

Exhibition centre

LUXEXPO3 km / 1.86 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Luxembourg Kirchberg Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ALEXANDRA 45 m2 2 m 0 0 10 0 0
FELIX 55 m2 3 m 35 14 15 25 36
ADOLPHE/HENRI/GUILLAUME 70 m2 2 m 50 22 20 34 40
LOUIS 77 m2 3 m 45 22 25 30 50
ERMESINDE/AMELIE/ MARIE THERESE 92 m2 2 m 80 25 25 45 50
LOUIS - FELIX 132 m2 3 m 120 44 30 54 80
ADOLPHE+HENRI 140 m2 2 m 90 40 40 60 80
AMELIE - MARIE THERESE 184 m2 2 m 180 60 40 80 120
ERMESINDE & AMELIE 184 m2 2 m 180 60 40 80 120
GRAND DUCAL 276 m2 2 m 300 70 60 180 210
    • Screen
    • Flipchart
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy our spacious executive suite: King-size bed (180 x 210 cm), sofa bed for up to 2 people, Nespresso coffee machine, bathroom with tub & shower, bathrobe & slippers, and complimentary minibar.

  • 260 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 247 family rooms
  • 72 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 8,467 reviews

Our guest reviews for
Novotel Luxembourg Kirchberg

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,194 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Michael R. Families - 19/02/2020 Confirmed reviews ALL
« third time at the hotel, very good every time »

friendly, smiling

Nikiforos Families - 19/02/2020 Confirmed reviews ALL
« Great value for a quality stay »

Very close to the centre, just 5 minutes by tram. The breakfast was very tasty and the personnel helpful and professional. It’s a perfect place to stay with kids

Govind G. C. Couples - 17/02/2020 Confirmed reviews ALL
« Good stay »

Very well located hotel. Helpful staff Good spacious rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Govind, Thank you for responding to our customer satisfaction survey. It is always encouraging for the team to receive such a positive review and we are delighted to hear that you had a good stay, found our rooms spacious and our team helpful. I have shared your review with all the team as we really do care about the feedback from our guests, as it gives us the opportunity to highlight areas for improvement. We look forward to welcoming you back again in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Diyanapopova Families - 16/02/2020 Confirmed reviews ALL
« Perfect stay »

We went to Luxemburg for the weekend.All family 2 adults 2 big kids. Kirchberg is the business area and just 20 min walk to the centre. Trams and buses otherwise stops there to the ce tree. Very warm welcome from the reception, very nice and clean rooms. Large flat TV with all the channels (British). We had a vouchers for free drinks in the bat downstairs. The breakfast was just perfect. Everything you think of was there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diyana, Thank you for such positive feedback to our satisfaction survey. Your feedback is very important for us as it helps us maintain our high standards and gives me the opportunity to congratulate our team. I look forward to sharing your kind comments with the team; this will surely put a smile one everyone's faces! We look forward to welcoming you back in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Antti Friends - 16/02/2020 Confirmed reviews ALL

Everything was working perfectly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antti, I appreciate the time you have taken to let us know how you rated your stay with us. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. I am delighted that you had a pleasant experience with us and would love to know what we could have done to make your experience even better. Your satisfaction is always our top priority! We look forward to welcoming you back. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anonymous Friends - 11/02/2020 Confirmed reviews ALL
« Smooth stay »

Everything was as expected. Efficient, clean and correct. A little costly food, short on some supplies of Coce Zero. Nice people. Nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. We are grateful to you for taking the time to answer our customer satisfaction survey. It is rewarding to know that everything was to your satisfaction during your stay and I am delighted that you enjoyed our location and quality service. I will be sure to share your remarks with our entire team and particularly with our Front Office Manager. I am sorry we ran out of Coke Zero, feedback from our guests is really important to us as it gives us the opportunity to continuously improve the quality of our service We look forward to welcoming you back again in the future for a more enjoyable stay. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Mike Business - 11/02/2020 Confirmed reviews ALL
« Nice clean hotel. »

Stayed for 3 nights while attending a conference. Nice clean hotel, friendly staff and a decent breakfast option included. Slight downside was that it was a twin room (double + sofa bed) and there was no duvet for the sofa bed (hotel was full so I guess they ran out) and instead I had just a sheet and thin blanket.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. We aim to make every experience here a memorable one, so it is rewarding to receive such positive comments regarding our quality standards. On behalf of the team, I would like to thank you for acknowledging our efforts to always provide a most courteous and professional service. We are very grateful to you for highlighting certain areas in which we can improve and we will be taking them into consideration for the future. We look forward to welcoming you back in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Fede Solo - 11/02/2020 Confirmed reviews ALL
« very good stay »

extremely clean and quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fede, Thank you for taking the time to respond to our customer satisfaction survey. I am delighted that we were able to meet your expectations and that you appreciated our high standards. I have shared your review with the Novotel Team as feedback from our guests is really important to us as it gives us the opportunity to continually improve the quality of our services and to congratulate our team. We look forward to welcoming you back to Novotel Luxembourg Kirchberg on a future occasion. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Valérie D. K. Business - 10/02/2020 Confirmed reviews ALL
« Good customer service »

Good service at the reception desk. Room very good. Easy to eat at the restaurant of the hotel, open very late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valérie, Thank you for taking the time to respond to our customer satisfaction survey. I was pleased to read that our location and high standards were ideal for your requirements. I will be sure to share your positive review with all our team so that they are aware of their contribution in ensuring you had an enjoyable stay. We look forward to welcoming you back at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Esra Business - 10/02/2020 Confirmed reviews ALL
« great location for business trips »

I enjoyed the hotel and the services. The only problem was air conditioning was hard to control and too loud.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esra, Thank you for taking the time to respond to our customer satisfaction survey. I'm glad that you had a pleasant experience at Novotel Luxembourg Kirchberg. I appreciate your comments about our location and facilities. However, we are sorry to hear that you were disturbed; please allow me to express my sincerest apologies. Our team are always on hand to assist with any issues, please don't hesitate to let them know. Rest assured that I did share your review with all the team. We truly value all feedback from our guests, because it gives us the opportunity to constantly improve the quality of our services; thank you for sharing it. We hope to welcome you back in the future, Esra, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anonymous Business - 10/02/2020 Confirmed reviews ALL

As always the staff at the reception and restaurant was extremely friendly and carrying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciate you have taken the time to answer our satisfaction survey. It is always a pleasure for us to welcome a returning guest. We are pleased that you had a pleasant experience. I have shared your review with the Novotel Team. Feedback from our guests is really important to us as it gives us the opportunity to continually improve the quality of our services and to congratulate our team. We look forward to welcoming you back on a future visit at Novotel Luxembourg Kirchberg Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

The G. N. T. O. A. 6. A. A. E. E. Business - 09/02/2020 Confirmed reviews ALL
« Good hotel but needs a bigger gym and earlier opening hours »

It's a good hotel but needs a bigger gym and earlier opening hours. I went to use the gym at 7am when it opens and both running machines and cross-trainers were being used. There is room to add at least 2 more running machines or cross-trainers. It's frustrating to get changed for a workout and not be able to use the e.. It would also help if the gym opened at 6:00am. To have a workout at 7am then cooldown followed by breakfast and make it into your office by 8:30am is too tight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to respond to our customer satisfaction survey. I was pleased that you had an overall enjoyable experience. However, I am sorry to hear that our fitness area and it's operating hours were not entirely to your liking, however, as some rooms are next to this area, this opening time is out of respect for their comfort. I have noted your comments and suggestions for consideration for future improvements. Feedback from our guests is really important to us as it gives us the opportunity to continually improve the quality of our services so thank you for sharing it. We hope to welcome you back in the future to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Una M. Business - 08/02/2020 Confirmed reviews ALL
« Well located. Good staff »

Breakfast and room were good. Food options in the evening not great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Una, Thank you for taking the time to respond to our customer satisfaction survey. I was pleased that you had an overall enjoyable experience and appreciated your room. I will be sure to share your remarks with our team members who work hard to ensure your comfort and satisfaction. I did share your feedback with our F&B Manager and Chef. We would love to hear of any suggestions you may have, so please do not hesitate to contact me by email at h1… Feedback from our guests is really important to us as it gives us the opportunity to continually improve the quality of our services so thank you for sharing it. We hope to welcome you back in the future, Una, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Francey Business - 07/02/2020 Confirmed reviews ALL
« Comfortable stay, »

Comfortable, quiet, relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francey, Thank you for answering our customer satisfaction survey. I am pleased that you had a pleasant experience during your stay with us. I will be sure to share your remarks with our team members who work hard to ensure your comfort and satisfaction. Feedback from our guests is really important to us as it gives us the opportunity to continually improve the quality of our services, so thank you again for sharing it. We look forward to welcoming you back in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Xn Solo - 06/02/2020 Confirmed reviews ALL
« Gute Location »

Room was really big and bed comfortable, reception quick - in executive room the minibar was for free that was great but on my next stay in the normal room there was just a bottle of water, while I would have paid whatever to have another drink without ordering it going downstairs. Painting with bear and naked woman is super weird.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xn, I would like to thank you for taking the time to respond to our satisfaction survey regarding your stay. It is great to know that our location was to your liking and that you were pleased with the comfort of your room. Positive feedback from a recent guest acts as an incentive for our team members to continue to strive for excellence and I have shared your return with the entire team. At Novotel Luxembourg Kirchberg, every day we strive to offer you the best possible welcome and stay, therefore we are really interested in the feedback we receive from our guests I hope to welcome you back to Novotel Luxembourg Kirchberg in future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Wynand Business - 05/02/2020 Confirmed reviews ALL
« Excellent stay »

I've become used to your friendly, efficient service during the past 4.5 years and this past visit was no different. Only negative which was out of your control was the 14:00 check-in. (I normally arrive from Africa at 05:25 in Frankfurt and then delay my departure to Luxembourg to arrive around 11:00. As I normally arrive on a Sunday, I've been spoilt in the past to be able to immediately check-in or before 12:00). This time around you were fully booked and I appreciate that you had my room ready by 14:00. Will see you again in March!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wynand, Thank you for taking the time to respond to our customer satisfaction survey. It is always a pleasure for us to welcome a returning guest. I regret that on this occasion we were unable to provide you with an earlier check-in, thank you for your understanding. Please feel welcome to contact us directly at h1… to let us know when you are arriving early so that I can organise an earlier check-in next time. Our dedicated team always aim to deliver the best experience possible to all our guests and you will find them ready to assist at any time. Rest assured that I have shared your kind feedback with all the Novotel Team and taken the opportunity to congratulate them on your behalf. I look forward to welcoming you back in March. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Couples - 05/02/2020 TripAdvisor review
« Holliday »

Very helpful and nice personnel. Room was clean and extremely well equipped. Breakfast was very tasty with lots of variety of food. Parking space sufficient including indoor parking. Prices are more than fair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review. I’m delighted to know that you enjoyed your holiday at Novotel Luxembourg Kirchberg. With pleasure I have shared your kind review regarding cleanliness, our breakfast buffet and the friendliness of our team to all the Novotel Team. Feedback from our guests is really important to us as it gives us the opportunity to constantly improve the quality of our services and to congratulate our team. We really hope to welcoming you again. Sincerely, Marine Petitprez Customer Relationship Manager

Christina K. Solo - 04/02/2020 Confirmed reviews ALL
« Excellent service, well located, great welcoming »

I have never filled a survey before for client satisfaction, but i feel it is necessary to do so after my experience at your Hotel in Kirchberg. I was welcomed on Thursday the 30th of January in the afternoon by one of the nicest and most welcoming lady. She was very helpful and smiled the entire time which reflects greatly on the institution. Unfortunately in cannot recall her name but i would like to praise her communication skills.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina, Thank you for responding to our customer satisfaction survey regarding your recent stay at Novotel Luxembourg Kirchberg. We are very pleased that your first client satisfaction survey was about our hotel and such a positive one. It is rewarding to know that everything was to your satisfaction during your stay and we are delighted to know that you enjoyed our location. I will be sure to share your remarks with our entire team, especially our reception team members, and congratulate them on providing such excellent service. It is always a pleasure for us to acknowledge the satisfaction of our clients, so thank you again. We look forward to welcoming you back, Christina, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Ap Business - 03/02/2020 Confirmed reviews ALL
« Well located for the purpose of stay, but the hotel needs updating urgently. »

Second stay here, and same old issues. Rooms really need to be updated, pillows are for small children as opposed to grown adults, bathrooms look and operate like they were built in the 1980's. Water is inconsistent, both pressure and heat wise. Also the carpets were heavily stained. The coffee in the room is horrific, again what you would expect in the 20th Century. It would be nice to have more snack options to purchase in the reception area too. Overall the hotel could be a lot better after a refurb, I would probably not stay here again until such time

Our hotel has responded to the review
Our hotel has responded to the review

Dear AP, First of all, thank you for sharing your feedback regarding your stay at Novotel Luxembourg Kirchberg. I have taken note of your comments and the rating you have given us. I do understand that you were not totally satisfied with your experience and I would like to apologize for it. Regarding the pillows, we do have a pillows menu available so you will be able to find your favorite one. We also encourage our guests to notify us of any issues while on-site so we may take appropriate action. I have shared your suggestions and comments with all our team and particularly with our Maintenance Manager so he can take care of it. Concerning bedrooms, we are actually working on a renovation project. We do really care about the feedback from our guests, as it gives us the opportunity to highlight areas for improvement. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Peter R. Business - 03/02/2020 Confirmed reviews ALL
« Great stay »

It was great. Nice room and very friendly people in the reception. A bit noise from construction activity the first morning but not a great problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for taking the time to respond to our customer satisfaction survey. It is very rewarding to know we met your expectations of us. Concerning works, we apologize for the inconvenience. Unfortunately, it is beyond our control. It was a pleasure to share your positive rating and kind comments with all our team and to be able to congratulate them. Feedback like yours is our greatest rewards and gives me the opportunity to congratulate our team members on their service excellence, so thank you again. We hope to welcome you back on a future occasion, Peter, at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

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