WIFI/Internet Access- Free WiFi, ergonomic work space, LCD TV
- Relaxed modern dining, 2 outdoor terraces
- Modern fitness centre, kids' playground
- 10 versatile spaces for events that work
- 20-minute walk through parks to city centre
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
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Parking
- Private outdoor parking (Paying)
- Public outdoor parking (Paying)
- Public indoor parking (Paying)
- Bus/coach parking area (Paying)
- Well-lit parking
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
- Pets allowed
- Babysitting on request
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Manual temperature control
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Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Dutch
- Portuguese
- Reception open 24 hours a day
- LATE CHECK-OUT UP TO 5PM
- Electric car recharging units
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Laundry
- Dry cleaning / Ironing (Paying)
- Ironing room
- Shoe shine machine
- Boutique Gourmande
Hotel location
6 rue Fort Niedergrünewald
Quartier Européen Nord
Plateau de Kirchberg
L-2226
luxembourg
luxembourg
- BUSSES AT THE TRAIN STATION : Eurobus, Mudam SDC
- TRAMWAY LUXEMBOURG : T1, PHILHARMONIE
- LUXEMBOURG FINDEL At 7km / 4.35 miles
- EXIT 8 - KIRCHBERG At 3km / 1.86 miles
- LUXEMBOURG-VILLE At 5km / 3.11 miles
GPS : 49.620998, 6.146072
Companies and event centres nearby
Company
Congress centre
Exhibition and convention centre
Exhibition centre
Your meetings and events
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| ALEXANDRA | 45 m2 | 2 m | 0 | 0 | 10 | 0 | 0 |
| FELIX | 55 m2 | 3 m | 35 | 14 | 15 | 25 | 36 |
| ADOLPHE/HENRI/GUILLAUME | 70 m2 | 2 m | 50 | 22 | 20 | 34 | 40 |
| LOUIS | 77 m2 | 3 m | 45 | 22 | 25 | 30 | 50 |
| ERMESINDE/AMELIE/ MARIE THERESE | 92 m2 | 2 m | 80 | 25 | 25 | 45 | 50 |
| LOUIS - FELIX | 132 m2 | 3 m | 120 | 44 | 30 | 54 | 80 |
| ADOLPHE+HENRI | 140 m2 | 2 m | 90 | 40 | 40 | 60 | 80 |
| AMELIE - MARIE THERESE | 184 m2 | 2 m | 180 | 60 | 40 | 80 | 120 |
| ERMESINDE & AMELIE | 184 m2 | 2 m | 180 | 60 | 40 | 80 | 120 |
| GRAND DUCAL | 276 m2 | 2 m | 300 | 70 | 60 | 180 | 210 |
Our rooms
Enjoy our spacious executive suite: King-size bed (180 x 210 cm), sofa bed for up to 2 people, Nespresso coffee machine, bathroom with tub & shower, bathrobe & slippers, and complimentary minibar.
Executive Room
Our Superior Room features added products and services: Nespresso machine, extra bathroom amenities, complimentary minibar, and queen-size beds (160 x 210). Up to 2 adults and 2 children.
Superior Room
Perfect for working or relaxing, our Superior Room mixes modern decor with comfort and high-end facilities: A/C, minibar, phone, tea/coffee, queen-size beds (160 x 210). Up to 2 adults and 2 children.
Suite
Enjoy all the benefits of our Executive Suite: King-size bed (180 x 210) and sofa bed for up to 2 pers., Nespresso machine, bathroom with tub and shower, bathrobe & slippers, and complimentary minibar.
- 260 rooms
- 100% non-smoking hotel
- 1 rooms for people with reduced mobility
- 247 family rooms
- 72 connecting rooms
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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At N'Bistro, every day it's a different fashion show on your plates! Every season a new homemade collection served in a cosy atmosphere topped with a friendly service. During summer enjoy a lunch or a diner on our sunny terrace.
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- Tue
- Wed
- Thurs
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The N'Bistro team welcomes you into a modern and cosy atmosphere. You fancy a snack? Treat yourself from the homemade snack selection. Are you a sports fan? Join us, in front of our huge screen. When the summer begins enjoy a break on our terrace
Our guest reviews for
Novotel Luxembourg Kirchberg
100% genuine reviews from our guests
Find out more
Certificate of excellence 2019
Dear Govind, Thank you for responding to our customer satisfaction survey. It is always encouraging for the team to receive such a positive review and we are delighted to hear that you had a good stay, found our rooms spacious and our team helpful. I have shared your review with all the team as we really do care about the feedback from our guests, as it gives us the opportunity to highlight areas for improvement. We look forward to welcoming you back again in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Diyana, Thank you for such positive feedback to our satisfaction survey. Your feedback is very important for us as it helps us maintain our high standards and gives me the opportunity to congratulate our team. I look forward to sharing your kind comments with the team; this will surely put a smile one everyone's faces! We look forward to welcoming you back in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Antti, I appreciate the time you have taken to let us know how you rated your stay with us. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. I am delighted that you had a pleasant experience with us and would love to know what we could have done to make your experience even better. Your satisfaction is always our top priority! We look forward to welcoming you back. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Guest. We are grateful to you for taking the time to answer our customer satisfaction survey. It is rewarding to know that everything was to your satisfaction during your stay and I am delighted that you enjoyed our location and quality service. I will be sure to share your remarks with our entire team and particularly with our Front Office Manager. I am sorry we ran out of Coke Zero, feedback from our guests is really important to us as it gives us the opportunity to continuously improve the quality of our service We look forward to welcoming you back again in the future for a more enjoyable stay. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Mike, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. We aim to make every experience here a memorable one, so it is rewarding to receive such positive comments regarding our quality standards. On behalf of the team, I would like to thank you for acknowledging our efforts to always provide a most courteous and professional service. We are very grateful to you for highlighting certain areas in which we can improve and we will be taking them into consideration for the future. We look forward to welcoming you back in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Fede, Thank you for taking the time to respond to our customer satisfaction survey. I am delighted that we were able to meet your expectations and that you appreciated our high standards. I have shared your review with the Novotel Team as feedback from our guests is really important to us as it gives us the opportunity to continually improve the quality of our services and to congratulate our team. We look forward to welcoming you back to Novotel Luxembourg Kirchberg on a future occasion. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Valérie, Thank you for taking the time to respond to our customer satisfaction survey. I was pleased to read that our location and high standards were ideal for your requirements. I will be sure to share your positive review with all our team so that they are aware of their contribution in ensuring you had an enjoyable stay. We look forward to welcoming you back at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Esra, Thank you for taking the time to respond to our customer satisfaction survey. I'm glad that you had a pleasant experience at Novotel Luxembourg Kirchberg. I appreciate your comments about our location and facilities. However, we are sorry to hear that you were disturbed; please allow me to express my sincerest apologies. Our team are always on hand to assist with any issues, please don't hesitate to let them know. Rest assured that I did share your review with all the team. We truly value all feedback from our guests, because it gives us the opportunity to constantly improve the quality of our services; thank you for sharing it. We hope to welcome you back in the future, Esra, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Guest, We appreciate you have taken the time to answer our satisfaction survey. It is always a pleasure for us to welcome a returning guest. We are pleased that you had a pleasant experience. I have shared your review with the Novotel Team. Feedback from our guests is really important to us as it gives us the opportunity to continually improve the quality of our services and to congratulate our team. We look forward to welcoming you back on a future visit at Novotel Luxembourg Kirchberg Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Guest, Thank you for taking the time to respond to our customer satisfaction survey. I was pleased that you had an overall enjoyable experience. However, I am sorry to hear that our fitness area and it's operating hours were not entirely to your liking, however, as some rooms are next to this area, this opening time is out of respect for their comfort. I have noted your comments and suggestions for consideration for future improvements. Feedback from our guests is really important to us as it gives us the opportunity to continually improve the quality of our services so thank you for sharing it. We hope to welcome you back in the future to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Una, Thank you for taking the time to respond to our customer satisfaction survey. I was pleased that you had an overall enjoyable experience and appreciated your room. I will be sure to share your remarks with our team members who work hard to ensure your comfort and satisfaction. I did share your feedback with our F&B Manager and Chef. We would love to hear of any suggestions you may have, so please do not hesitate to contact me by email at h1… Feedback from our guests is really important to us as it gives us the opportunity to continually improve the quality of our services so thank you for sharing it. We hope to welcome you back in the future, Una, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Francey, Thank you for answering our customer satisfaction survey. I am pleased that you had a pleasant experience during your stay with us. I will be sure to share your remarks with our team members who work hard to ensure your comfort and satisfaction. Feedback from our guests is really important to us as it gives us the opportunity to continually improve the quality of our services, so thank you again for sharing it. We look forward to welcoming you back in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Xn, I would like to thank you for taking the time to respond to our satisfaction survey regarding your stay. It is great to know that our location was to your liking and that you were pleased with the comfort of your room. Positive feedback from a recent guest acts as an incentive for our team members to continue to strive for excellence and I have shared your return with the entire team. At Novotel Luxembourg Kirchberg, every day we strive to offer you the best possible welcome and stay, therefore we are really interested in the feedback we receive from our guests I hope to welcome you back to Novotel Luxembourg Kirchberg in future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Wynand, Thank you for taking the time to respond to our customer satisfaction survey. It is always a pleasure for us to welcome a returning guest. I regret that on this occasion we were unable to provide you with an earlier check-in, thank you for your understanding. Please feel welcome to contact us directly at h1… to let us know when you are arriving early so that I can organise an earlier check-in next time. Our dedicated team always aim to deliver the best experience possible to all our guests and you will find them ready to assist at any time. Rest assured that I have shared your kind feedback with all the Novotel Team and taken the opportunity to congratulate them on your behalf. I look forward to welcoming you back in March. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Guest, Thank you for your review. I’m delighted to know that you enjoyed your holiday at Novotel Luxembourg Kirchberg. With pleasure I have shared your kind review regarding cleanliness, our breakfast buffet and the friendliness of our team to all the Novotel Team. Feedback from our guests is really important to us as it gives us the opportunity to constantly improve the quality of our services and to congratulate our team. We really hope to welcoming you again. Sincerely, Marine Petitprez Customer Relationship Manager
Dear Christina, Thank you for responding to our customer satisfaction survey regarding your recent stay at Novotel Luxembourg Kirchberg. We are very pleased that your first client satisfaction survey was about our hotel and such a positive one. It is rewarding to know that everything was to your satisfaction during your stay and we are delighted to know that you enjoyed our location. I will be sure to share your remarks with our entire team, especially our reception team members, and congratulate them on providing such excellent service. It is always a pleasure for us to acknowledge the satisfaction of our clients, so thank you again. We look forward to welcoming you back, Christina, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear AP, First of all, thank you for sharing your feedback regarding your stay at Novotel Luxembourg Kirchberg. I have taken note of your comments and the rating you have given us. I do understand that you were not totally satisfied with your experience and I would like to apologize for it. Regarding the pillows, we do have a pillows menu available so you will be able to find your favorite one. We also encourage our guests to notify us of any issues while on-site so we may take appropriate action. I have shared your suggestions and comments with all our team and particularly with our Maintenance Manager so he can take care of it. Concerning bedrooms, we are actually working on a renovation project. We do really care about the feedback from our guests, as it gives us the opportunity to highlight areas for improvement. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Peter, Thank you for taking the time to respond to our customer satisfaction survey. It is very rewarding to know we met your expectations of us. Concerning works, we apologize for the inconvenience. Unfortunately, it is beyond our control. It was a pleasure to share your positive rating and kind comments with all our team and to be able to congratulate them. Feedback like yours is our greatest rewards and gives me the opportunity to congratulate our team members on their service excellence, so thank you again. We hope to welcome you back on a future occasion, Peter, at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
When making a booking at this hotel:
- I earn Status & Rewards points
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