Novotel Luxembourg Kirchberg

Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.5/5 1,926 reviews

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Hotel extras

  • Ideal for business meetings and close to the centre

  • Modern and spacious rooms with minibar, desk and sofa

  • ALLSAFE Bureau Veritas label

  • Meeting rooms and fitness centre on-site

  • 20 minutes walk and 10 minutes by tramway from Luxembourg City Center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.620998, 6.146072

Telephone +352 42 98 48 1

Fax +352 43 86 58

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

N' BISTRO

At N'Bistro, every season our chefs cook a homemade dishes served in a cosy atmosphere topped with a friendly service. During summer enjoy a lunch or a diner on our sunny terrace.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

9 

meeting rooms

From 1 to 300 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Enjoy our spacious executive suite: King-size bed (180 x 210 cm), sofa bed for up to 2 people, Nespresso coffee machine, bathroom with tub & shower, bathrobe & slippers, and complimentary minibar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,926 reviews

TripAdvisor Rating  4.0/5  1,265 reviews

Good location, clean hotel but uncomfotable bed

Customer review rating 2.5/5

Jos Business - Confirmed reviews ALL

Hotel is well located and clean, the bed was very lumpy and uncomfortable. The “pillow top” of the mattress was lumpy and didn't allow for a good rest.

Old rooms, unprepared staff

Customer review rating 1.5/5

Dissatisfied C. Business - Confirmed reviews ALL

From the moment of the check-in (in which the receptionist could not find the card on file for the booking), to the room itself (old furniture, cracked doors, drains in the bathroom were not running smoothly,) until the check-out (receptionist could not find breakfast charge, could not find the payment done upon check-in, insisted in re-running the card, unhelpful and confrontational), I did not feel like I was staying in a Accord chain hotel. Will not be staying there in the future.

Lovely Staff, exellent stay

Customer review rating 5.0/5

Michael R. Families - Confirmed reviews ALL

Good location, parking and excellent Hotel and staff

Dear Michael, Thank you for taking the time to share your feedback regarding your stay. We are delighted you had a pleasant experience at our hotel. Positive feedback from our guests inspires our team members to continue making every effort to uphold the high standards we set ourselves; your satisfaction is always our top priority. We look forward to welcoming you back in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Well located - Bad WiFi

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I had a hearing at the Court of Justice the next day and had to send documents by e-mail, but the WiFi didn't work. My colleagues on the 7th floor had the same problem. The day before, I was at a cheap hotel near the train station, and the WiFi worked perfectly.

Dear Guest, Thank you for answering our satisfaction survey concerning your recent stay. I have taken note of your rate and comment and I’m deeply sorry for your experience with the WIFI. We do offer a strong Wifi and rest assured I will inform our Maintenance Team so they can have a look on this. We are always eager to go the 'extra mile' to ensure your comfort and satisfaction and encourage guests to notify us of any issues during their stay. Looking forward to welcoming you again in the future. Sincerely, Bram Maes Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Customer review rating 3.5/5

Line Business - Confirmed reviews ALL

It's a problem that the windows only open a bit; the rooms really need thorough airing after a long hot summer, they feel stuffy, which gives you the feeling that they are not properly clean.

Dear Line, I would like to thank you for taking the time to review your stay. We are happy that you received the professional service expected from our reception team who ensured your room preferences we met. We are sorry, however, that not everything met your expectations. We regret that due to safety reasons, windows in the rooms cannot be fully opened. However, please don't hesitate to notify our team of such concerns in the future. We will do our best to find you a more comfortable solution as the comfort and well-being of our guests is a top priority. Moreover, we regret that you were not entirely satisfied with our decor; we have noted your comments and will be sure to take them into consideration for future improvements. We do hope to have the opportunity to welcome you back in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

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Other web-users rate our hotel

  • 727 reviews 9/10 Location
  • 1,034 reviews 7.3/10 Room
  • 1,051 reviews 9.1/10 Service
  • 23 reviews 8.3/10 WiFi
  • 558 reviews 8.1/10 Breakfast
  • 439 reviews 8.2/10 Cleanliness
  • 290 reviews 6/10 Value

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