WIFI/Internet Access- Free WiFi, ergonomic work space, LCD TV
- Relaxed modern dining, 2 outdoor terraces
- Modern fitness centre, kids' playground
- 10 versatile spaces for events that work
- 20-minute walk through parks to city centre
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
PayingHotel location
6 rue Fort Niedergrünewald
Quartier Européen Nord
Plateau de Kirchberg
L-2226
luxembourg
luxembourg
- BUSSES AT THE TRAIN STATION : Eurobus, Mudam SDC
- TRAMWAY LUXEMBOURG : T1, PHILHARMONIE
- LUXEMBOURG FINDEL At 7km / 4.35 miles
- EXIT 8 - KIRCHBERG At 3km / 1.86 miles
- LUXEMBOURG-VILLE At 5km / 3.11 miles
GPS : 49.620998, 6.146072
Companies and event centres nearby
Company
Congress centre
Exhibition and convention centre
Exhibition centre
Your meetings and events
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| ALEXANDRA | 45 m2 | 2 m | 0 | 0 | 12 | 0 | 0 |
| FELIX | 55 m2 | 3 m | 35 | 14 | 15 | 25 | 36 |
| ADOLPHE/HENRI/GUILLAUME/PHILIPPE | 70 m2 | 2 m | 50 | 22 | 20 | 34 | 40 |
| LOUIS | 77 m2 | 3 m | 45 | 22 | 25 | 30 | 50 |
| ERMESINDE/AMELIE/ MARIE THERESE | 92 m2 | 2 m | 80 | 25 | 25 | 45 | 50 |
| LOUIS - FELIX | 132 m2 | 3 m | 120 | 44 | 40 | 54 | 80 |
| ADOLPHE+HENRI | 140 m2 | 2 m | 90 | 40 | 40 | 60 | 80 |
| GUILLAUME+PHILIPPE | 140 m2 | 2 m | 90 | 40 | 40 | 60 | 80 |
| ERMESINDE & AMELIE | 184 m2 | 2 m | 180 | 60 | 40 | 80 | 120 |
| GRAND DUCAL | 276 m2 | 2 m | 300 | 70 | 60 | 180 | 210 |
Our rooms
Enjoy our spacious executive suite: King-size bed (180 x 210 cm), sofa bed for up to 2 people, Nespresso coffee machine, bathroom with tub & shower, bathrobe & slippers, and complimentary minibar.
Executive Room
Our Superior Room features added products and services: Nespresso machine, extra bathroom amenities, complimentary minibar, and queen-size beds (160 x 210). Up to 2 adults and 2 children.
Superior Room
Perfect for working or relaxing, our Superior Room mixes modern decor with comfort and high-end facilities: A/C, minibar, phone, tea/coffee, queen-size beds (160 x 210). Up to 2 adults and 2 children.
Suite
Enjoy all the benefits of our Executive Suite: King-size bed (180 x 210) and sofa bed for up to 2 pers., Nespresso machine, bathroom with tub and shower, bathrobe & slippers, and complimentary minibar.
- 260 rooms
- 100% non-smoking hotel
- 1 rooms for people with reduced mobility
- 247 family rooms
- 72 connecting rooms
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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At N'Bistro, every day it's a different fashion show on your plates! Every season a new collection 100% homemade served in a cosy atmosphere topped with a friendly service. During summer enjoy a lunch or a diner on our sunny terrace.
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The N'Bistro team welcomes you into a modern and cosy atmosphere. You fancy a snack? Treat yourself from the 100% homemade snack selection. Are you a sports fan? Join us, in front of our huge screen. When the summer begins enjoy a break on our terrace
Our guest reviews for
Novotel Luxembourg Kirchberg
100% genuine reviews from our guests
Find out more
Certificate of excellence 2019
Dear Guest, Thank you for taking the time to respond to our customer satisfaction survey. It is rewarding to know that you had a satisfying experience during your stay, as this encourages us to persevere in maintaining our high standards and I will be sharing your feedback with all the team as well as our Housekeeping Manager so she can congratulate her team. Your feedback is valuable to us as it helps us to constantly improve the quality of our services. We hope to welcome you back in the future to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Daniel, Thank you for taking the time to respond to our survey regarding your stay at Novotel Luxembourg Kirchberg. I was happy to know about your positive comments on your overall experience and that you were pleased with our breakfast buffet. Please don't hesitate to contact reception about any concerns you may have with your room and we are readily available to help find a solution to improve your comfort I appreciate your observations because it helps us to develop better strategies to ensure our guests' comfort. I have thanked our team for the service they provided you.Your feedback is very important for us and helps us to maintain our high standards. We look forward to welcoming you back in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Peter, Thank you for taking the time to respond to our customer satisfaction survey. It is with pleasure that I have taken note of your positive rating and your comments; it is great to hear that you enjoyed your time with us as well as our delicious breakfast buffet. I will be sure to share this feedback with our team and particularly with our Maintenance Manager so he can take care of the door. We value all feedback from our guests as it helps us to know areas in which we may improve. We hope to welcome you back, Peter, to Novotel Luxembourg Kirchberg in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Jelle, Thank you for taking the time to respond to our customer satisfaction survey. I am delighted that you had a pleasant experience during your stay with us. We apologize for the delay with your invoice. Léa sent it this afternoon. Please feel free to contact us if you need any further assistance. Your feedback is very important for us and helps us to maintain our high standards and gives me the opportunity to congratulate our team. We hope to welcome you back in the future, Jelle, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Wynand, I would like to thank you for taking the time to rate your stay. We are thrilled that you had a pleasant stay at Novotel Luxembourg Kirchberg. I will be sure to share this feedback with our team members who work hard to ensure your comfort and satisfaction. This will be a great incentive for us to continue making every experience here a memorable one. We look forward to welcoming you back, on a future trip. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Jim, Thank you for taking the time to answer our satisfaction survey regarding your stay at Novotel Luxembourg Kirchberg. I did know your comment and the rate that you attribute to our hotel. I was delighted to read that you appreciated the helpfulness and friendliness of our team. I apologize for any inconvenience with regards to works. Unfortunately it's beyond our control. Regarding bedrooms, please know that we are currently working on a renovation project. Concerning the breakfast buffet, thank you for your recommendations. I have shared your review with all the team and did congratulate them. For our establishment, it is very important to receive feedback in order to improve the quality and to congratulate our team. We hope to welcome you back, Jim, to Novotel Luxembourg Kirchberg in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Pasi, We are grateful to you for taking the time to send us your review. I have taken your comments into account. I do understand that you were not totally satisfied with our fitness area and would be happy to receive any suggestions you may have. So if you have time and if you want, you can contact me at the following email address : h1… I did share your comment with all our team. We provide paper cups as they are known for being more environmental friendly that the cleaning products used for cleaning glasses and mugs. Taking care of the environment is one of our engagement. For more information, you can have a look on our website : https://www.accorhotels.group/en/commitment/positive-hospitality/editorial. Feedback from our guests is really important to us as it gives us the opportunity to continually improve the quality of our services so thank you for sharing it. We hope to welcome you back, Pasi, to Novotel Luxembourg Kirchberg in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Guest, Thank you for such a positive review. I'm glad that you had a pleasant experience at Novotel Luxembourg Kirchberg and that most of your stay was to your satisfaction. I have shared your review with all the team and particularly with our Maintenance Manager so he can have a look on our Wifi. We do really care about the feedback from our guests, as it gives us the opportunity to highlight areas for improvement. We look forward to the pleasure of seeing you again in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Ahmed, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. I did know the rate that you attribute to our hotel and your comment. I was pleased to read that you appreciated the helpfulness of our Front Office Team. Regarding bedrooms, please know that we are currently working on a renovation project. I did note that you were not entirely satisfied with your room service experience. If you have time and if you want, I invite you to contact me at the following email address: h1…; I would like to know more about it. I did share your feedback with all our team so they are aware of possible areas of improvement. At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. If you have the chance to come back to Luxembourg, we really hope you will give us the opportunity to better serve you. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Ped, First of all, thank you for taking the time to share your opinion regarding your stay at Novotel Luxembourg Kirchberg. I did perceive the rate that you attribute to our hotel and your comment. I was delighted to read that you enjoyed the friendliness of our team. Regarding bedrooms, please know that we are currently working on a renovation project. Concerning the noise did by the other clients, do not hesitate to contact directly the reception, they will take the appropriate measures to prevent this occurrence. I did share your review with all our team and I did congratulate them for their helpfulness and friendliness. For your next stays, I invite you to contact me at the following email address: h1… so I can take care of your reservation. We do really care regarding the feedback of our clients, because it gives us the opportunity to improve continually the quality of our services, so thank you again for sharing it. We really hope to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Magnus, Thank you for sharing your feedback regarding your recent stay. I am delighted that you had a pleasant stay at Novotel Luxembourg Kirchberg. The comfort and well-being of our guests are of the utmost importance to us. All guests' feedback is very important for us as it helps us to maintain our high standards and for me to congratulate our team on their customer service. We look forward to welcoming you back, Magnus, on a future visit to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Guest, I would like to thank you for taking the time to share your opinion regarding your stay at Novotel Luxembourg Kirchberg. I would like to thank you for your encouraging rating, it’s rewarding to know that most aspects of your stay were to your expectations. However, I have taken your comments regarding our breakfast buffet. We are always working on our breakfast buffet offer so if you have time and if you want, you can contact me at the following email address : h1…; it will be a pleasure to receive recommendations from our guests. I have shared your review with all the team. We do really care about the feedback from our guests, as it gives us the opportunity to highlight areas for improvement. We hope to welcome you back to Novotel Luxembourg Kirchberg in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Guest, We are grateful to you for taking the time to answer our customer satisfaction survey. We truly value all feedback from our guests, as it gives us the opportunity to constantly improve the quality of our services. We apologize for your experience. If you have time and if you want, I invite you to contact me at the following email address : h1…; I would like to know more about it. Please be assured that I did share your feedback with all our team and particularly with our Housekeeping Manager. We do really care about the feedback from our guests, as it gives us the opportunity to highlight areas for improvement. We hope to welcome you back to Novotel Luxembourg Kirchberg in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Guest, Thank you for such a positive review of your stay at Novotel Luxembourg Kirchberg. We are pleased that you had a pleasant experience and that the room was to your liking. It is with great pleasure, that I have shared your review with the Novotel Team. Feedback from our guests is really important to us as it gives us the opportunity to continually improve the quality of our services and to congratulate our team. We look forward to welcoming you back, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Guest, Thanks for positively commenting on your time at Novotel Luxembourg Kirchberg. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words. With pleasure, I did share your kind review with all our team. A massive thank you for recommending our establishment. We hope to welcome you back. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Simon, I would like to thank you for taking the time to answer our satisfaction survey regarding your stay at Novotel Luxembourg Kirchberg. I was pleased to perceive your encouraging rate and to know that you had an overall enjoyable experience. I did share your feedback with all our team and your comments relating to our restaurant with our F&B Manager and our Chef. Feedback from our guests is really important to us as it gives us the opportunity to continually improve the quality of our services so thank you for sharing it. We hope to welcome you back, Simon, to Novotel Luxembourg Kirchberg in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Poul, Thank you for taking the time to respond to our customer satisfaction survey. I m pleased to know that once again we were able to provide you with a quality experience. However, I am very sorry that an upgrade was not possible this time. This is given whenever possible due to you being one of our regular and loyal guests. We thank you for bringing this to our attention and I will be sure to share this with our Front Office Manager to ensure this is taken into account for improving our service. We look forward to welcoming you back to Novotel Luxembourg Kirchberg, in the coming days. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Guest, Thank you very much for sharing your feedback. I would like to take this opportunity to express the thanks of the entire team for your kind words regarding their courteous service. This is very rewarding. I am glad to know that you were also pleased with your room and the hotel's amenities. However, I am sorry for any disturbance you experienced during your stay. I did share your feedback and peference with all our team and particularly with our Front Office Team for your future stays. At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. We look forward to welcoming you back. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear R., First of all, I would like to thank you for taking the time to answer our satisfaction survey. I did perceive the rate that you allocate to our hotel and your comments. I was deeply sorry that your experience did not meet your expectations. Please allow me to express my apologies. Regarding bedrooms, please know that we are currently working on a renovation project. However, I was pleased to know that you appreciated the cleanliness of your bedroom and your dining experience. I did share your review with all the team and particularly with our Housekeeping Manager and our Chef so they can congratulate their team. We do really care regarding the feedback of our clients, because it gives us the opportunity to improve continually the quality of our services, so thank you again for sharing it. If you have the chance to come back to Luxembourg, we really hope you will give us the opportunity to better serve you. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Dear Guest, Thanks for posting such great feedback on your time at Novotel Luxembourg Kirchberg. I was delighted to know your positive rate and your kind feedback. With pleasure I did share it with all our team and I did congratulate them to put our guest service on the next level. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. We hope to welcome you back in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
When making a booking at this hotel:
- I earn Status & Rewards points
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- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
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- I can take advantage of the Members' rate
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