ibis Saint Denis Stade Ouest Hotel

To begin Fanny was amazing at check in helping us with our circumstances. She was extremely kind the whole time through. Breakfast was a good experience and besides location and traffic to Paris everything was great. I booked here to be close to St Denis.

the reception was ok, everything else was very dissapointing, I have seen better Ibis Hotels.

Good price and clean place

The rooms were clean, food was good but the room could not be cooled. I had to open window to cool the room which caused too much noise as it was right next to a busy road.

The hotel was pleasant but a little overpriced having regard to the location. The local area had a significant presence of migrants camping nearby. This caused us to be concerned about our personal safety in the evening when we went out to eat. We decided to get a taxi back to the hotel and cancelled our remaining 3 nights. I can not recommend this hotel due to the local area.

Staff were very helpful and hotel particularly accessible to central Paris

I feel my stay at ibis is just ok. not great not bad. Room is clean. Kitchen service is good. Staff is polite and helpful. Phone does not work. Bed is not cozy. (Bed is hard)

I found the staff very helpful. When I checked in, the lady was very kind in making a dinner reservation for me. Highly appreciated. She went out of her way to book me a Bistro in the Latin Quarter. The Metro is about a 10 min walk. The RER train is about 20 min walk away.

We loved staying at the hotel ,the two ladies at the reception on tha night were so helpful and they made us felt so welcome. As we had nowhere to go that night .thank you for all your help.

The room was small and air conditioning did not work so we were uncomfortable in the night.

Free parking, great location close to the metro station.

Perfect location, free parking, very friendly and helpful staff, nice breakfast.

The facilities were no more than adequate and the rooms minimal. To be fair, the staff were very responsive and helpful with our particular requests both before and throughout our stay. We didn't eat at the hotel and found it very peculiar that the restaurant was 'closed for the summer' but I guess that's a bit of the French culture. It is certainly not as luxurious as Ibis hotels in the UK so lower your expectations. The biggest disappointment was the three inch mattresses on top of 'spongey' block beds leading to a certain lack of comfort. Overall, somewhere to rest your head out of the bluster of central Paris but St. Denis is not the most salubrious area to stay.

The bedrooms are under expectation. The furniture is not nice and the bathroom smells. Majority of the staff doesn't speak English and it is hard to communicate. The dinner was mediocre, the breakfast was terrible, and the cutlery was dirty and greasy. Also the arrangement of the restaurant to eat breakfast was awful. Definitely it is way too overprice for the service provided!

Linens and room was relatively clean. Room is adequate. TV size is not amble for the room, but was serviceable. Security chains for windows were non-operable. While I understand the reasoning on raising the shower bar, the curtain does not meet the floor. This creates a huge water mess all over the bathroom floor. The shower curtain itself has bad water staining/discoloration at the base that looks terrible. Also, the curtain wasn't large enough to totally encompass the full shower space, not was the curtain hung properly (missing many hooks, and not all attached). Further, the bathroom window frame was dirty. Check-in was fine; hosts always pleasant. Breakfast was adequate, but on the last day there was no yogurt or formage frais (actually there never was formage blanc/frais). Host at breakfast was always pleasant and helpful.