Mercure Avignon Centre Palais des Papes Hotel
4 stars
Customer review rating
4.4/5
3,163 reviews

Hotel extras
Advantage 1
20% reduction on parking in the Palais des Papes public car park, 3 minutes' walk away
At the heart of the Festival de Théâtre in Avignon
In Place de l'Horloge, opposite Opéra Théâtre d'Avignon
At the foot of the Palais des Papes, a 5-min walk from the famous Pont d'Avignon!
Check-in from 14h00
Check out up to 12h00
Paying
Hotel location
Mercure Avignon Centre Palais des Papes Hotel
GPS: rue Molière
1 rue Jean Vilar
(GPS Parking : Parking Palais de
84000 avignon
france
Check-in from 14h00
Check out up to 12h00
Our accommodation(s)
Depending on your preferences, choose from our different room categories: Standard Rooms with double bed or twin beds, Superior Rooms for more comfort and space or Family Rooms for 3 or 4 people.
Our guest reviews for
Mercure Avignon Centre Palais des Papes Hotel
100% genuine reviews from our guests
Find out moreGreat location, friendly staff.
Annabel C. Couples - 27/10/2020 Confirmed reviews ALL
The hotel is perfectly located and was ideal for visiting our daughter in Avignon. Room 502 has a lovely view over the Place de l’horloge and even though I was a little worried about noise, being right next to the lift, it was fine. The bed was very comfortable and we really appreciated the free Evian in the mini fridge. Due to COVID we had to ask for coffee for our room but once we realised that, it was fine. Great accessible bathroom and shower with excellent water pressure. Room 502 needs a little bit of redecorating and the light above the sofa didn’t work but we only stayed 3 nights so it was fine. Breakfast was excellent, lots of choice and lovely fresh ingredients with very good coffee. Overall we were very happy and would definitely stay again, thank you.
my stay on friday 2nd october
Lughaidh30 13/10/2020 TripAdvisor review
I have stayed in many of the groups hotels and I found the reception welcome and room excellent. However , my experience at breakfast was the worst I have ever experienced , particularly with the covid 19 pandemic. There wasn't one table that had been cleaned and I eventually had to sit at a table which was dirty and use a small corner of it. There was one youing man on duty and he was busy trying to fix the juice dispenser which was jammed and also trying to replace empty trays with food. . He was not to blame as he was unable to do much more. However , in my opinion , there should have been someone to help him .If a health inspector have visited, he would have been shocked . Not the standard I have come to expect in the Accor Group
Good location, very clean, excellent reception staff.
Eddie H. Solo - 25/09/2020 Confirmed reviews ALL
A very enjoyable week in Avignon. I found the hotel perfectly fit my requirements.
Hard to park
Kurt M. Couples - 23/08/2020 Confirmed reviews ALL
It took us an hour and a half to find the parking in spite of calling the hotel two hours ahead of time to ask for instructions. If we would have been told not to trust our GPS and to not enter the walls of the city life would have been so much better. When a hotel is within the walls but the parking is outside of them, you should notify all guests in bold priority letters. We were so tired and angry that what would certainly have been an enjoyable stay was ruined by a harrowing arrival.
Excellent location
Christophe B. Couples - 21/08/2020 Confirmed reviews ALL
The rooms are small but clean and functional. the hotel is extremely well located for the visit of the main interest points of Avignon. Staff is friendly and wellcoming. The breakfast is however too expensive.
Our most recent 20 reviews
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