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Novotel Phuket Resort Hotel 4 stars

Customer review rating 4.3/5 4,085 reviews

ALLSAFE approved hotel

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Novotel Phuket Resort
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+ 23 Services

Hotel extras

  • Gorgeous three-tier pool with sea view

  • Ideal location minutes from the beach

  • Free WiFi throughout the hotel

  • Convenient free shuttle bus to the centre

  • Pamper yourself and your kids with our unique food and beverage MyKids and MyGlass package.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • PHUKET INTL Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
  • Currency exchange
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Boat excursions
  • Table tennis
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre

Hotel location

Novotel Phuket Resort

282 Phrabaramee Rd
PATONG
KATHU
83150 phuket
thailand

Tel: +6676342777

Fax: (+66)76/341145

Check-in from 14h00

Check out up to 12h00

  • SOUTHERN BUS TERMINAL :  SOUTHERN LINE PHUKET

  • KALIM BEACH RD :  PHRA BAHRIM RD TAWEEWONG RD

  • KALIM BEACH ROAD :  RANONG RD PATONG

  • PHRABARAMEE RD :  KALIM BEACH ROAD NOVOTEL

  • By plane

    PHUKET INTL At 32km / 20 miles - Shuttle paying

GPS :7.907879, 98.297639

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

4 

meeting rooms

From 1 to 350 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Soundproof

  • TV with VCR

  • Meeting room

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

  • Hotel connected to conv. centre

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

COFFEE HOUSE

Type of cuisine: International

Start your day with Fresh coffee and energizing Continental or Oriental Breakfast at The Coffee House. Freshly renovated, enjoy the indoor freshness or the jaw-dropping view from the terrace. Offering a relaxing place to have a delicious and energizing C

RUEN THONG

Type of cuisine: Regional

Ruen Thong Restaurant offers one of the best dinning experience with a stunning view on the Andaman Sea and Patong Beach. It has Thai and Indian Fine Dining for an authentic dining experience with meticulously prepared Thailand's and India's famous culina

HERRING BAR AND GRILL

Experience the cozy and lounge atmosphere beside the three tier swimming pool while sipping your favorite drink and tasting variety of mouthwatering dishes. It also offers an unrivaled view of mesmerizing Andaman Sea . Opening hours 1000 - 2100 hrs

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

V LOUNGE

A Traditional Thai architecture executive lounge with enchanting sea views and air-conditioned room to welcome long stay guests with soft drinks and snacks. Open from 0930 - 2300 hrs. For Accor members, The Happy Hours between 1700 - 1800 HRS

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Phuket Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,085 reviews

TripAdvisor Rating 4.5/5

4,528 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent stay

Customer review rating 5.0/5

Sh Couples - 29/03/2020 Confirmed reviews ALL

The service was excellent as always. I am a repeat customer, and will always stay here when in Phuket

Dear Sean H., Thank you immensely for taking the time to share your experience during stay at the Novotel Phuket resort. It was a real pleasure that our arrangements and services reached your expectation and happy to see how much you enjoyed your stay. We always strive to exceed our guests' expectations and I am delighted to know that we succeeded on this occasion. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your loyalty and hope we could have the opportunities to welcome you back again Sincerely, Management team

Very enjoyable stay

Customer review rating 5.0/5

Nick S. Couples - 29/03/2020 Confirmed reviews ALL

My partner and I had a wonderful experience staying at this hotel.The accommodation was perfect and the staff were very polite and attentive.We stayed in block 8 which had great views of the bay and it was not too near the road.The hotel is ideally located as well as it is not too near the centre of town,easy to get to the beach and walk into town.The shuttle bus was most welcome in the heat.

Dear Miles Nicholas Lewis S., We greatly appreciate the time you have taken to post your comments regarding your recent stay at Novotel Phuket Resort. We are all truly delighted to learn that you had an enjoyable experience. It was rewarding to hear that your stay exceeded your expectations. We thank you for your compliments for the staff. Your enriching feedback is always most appreciated helpful for us in maintaining a high level of service to our guests. We do hope that you will have an opportunity to visit us again, and we look forward to the pleasure of welcoming you back to our resort. Sincerely, Management Team

Good stay

Customer review rating 4.5/5

Mercia G. Families - 25/03/2020 Confirmed reviews ALL

Hi it was great for my first overseas trip I had a great time. The staff were fantastic, friendly and always very helpful. The view was fantastic and the rooms very comfortable.

Dear Mercia Ingrad G., We greatly appreciate the time you have taken to post your comments regarding your recent stay at Novotel Phuket Resort. We are all truly delighted to learn that you had an enjoyable experience. It was rewarding to hear that your stay exceeded your expectations. We thank you for your compliments for the staff and hotel's location. Your enriching feedback is always most appreciated helpful for us in maintaining a high level of service to our guests. We do hope that you will have an opportunity to visit us again, and we look forward to the pleasure of welcoming you back to our resort. Sincerely, Management Team

Perfect location

Customer review rating 4.5/5

Mr D. G. Couples - 19/03/2020 Confirmed reviews ALL

We loved our room with a sea view Perfect location & all the staff were really good & friendly Very satisfied

Dear David G., Thank you immensely for taking the time to share your experience during stay at the Novotel Phuket resort. It was a real pleasure that our arrangements and services reached your expectation and happy to see how much you enjoyed your stay. We always strive to exceed our guests' expectations and I am delighted to know that we succeeded on this occasion. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your loyalty and hope we could have the opportunities to welcome you back again. Sincerely, Management Team

Lovely Staff

Customer review rating 4.5/5

Kirsty Couples - 18/03/2020 Confirmed reviews ALL

Was great! The original room was loud due to road noise and music late at night, we went to reception and they moved us to a nice quite room the next day - amazing. Always nice and smiles all round. Really loved it, thank you.

Dear Kirsty Lee T., We greatly appreciate the time you have taken to post your comments regarding your recent stay at Novotel Phuket Resort. We are all truly delighted to learn that you had an enjoyable experience. It was rewarding to hear that your stay exceeded your expectations. We thank you for your compliments for the friendly staff. Your enriching feedback is always most appreciated helpful for us in maintaining a high level of service to our guests. We do hope that you will have an opportunity to visit us again, and we look forward to the pleasure of welcoming you back to our resort. Sincerely, Management Team

Well located, very friendly staff, very good food, beatiful garden.

Customer review rating 5.0/5

Natalia V. Couples - 15/03/2020 Confirmed reviews ALL

We had an amazing time at the hotel! very good food, very beautiful garden, an unforgettable view from the balcony,very very friendly staff, they took care of us as much as possible, that we felt us as a royal couple! We love everything at the hotel!

Dear Natalia V., We greatly appreciate the time you have taken to post your comments regarding your recent stay at Novotel Phuket Resort. We are all truly delighted to learn that you had an enjoyable experience. Thank you for your compliments regarding our staff service , hotel atmosphere and stunning view. Your review is truly encouraging and supports our aim to deliver exceptional service and create lasting and treasured memories for all guests. We do hope that you will have an opportunity to visit us again, and we look forward to the pleasure of welcoming you back to our resort again. Sincerely, Management Team

Great Resort, walking distance from the beach

Customer review rating 5.0/5

James P. Couples - 15/03/2020 Confirmed reviews ALL

Very accommodating,as we arrived to early for check-in but still they assisted and got us in our room before tine after a long flight. All the staff is friendly and helpful. Thank you for making our honeymoon a memorable one.

Dear James P., The entire team of Novotel Phuket Resort is delighted to review your positive feedback following your recent visit. It was rewarding to hear that your stay exceeded your expectations. We thank you for your compliments for the friendly and helpful staff. Your enriching feedback is always most appreciated helpful for us in maintaining a high level of service to our guests. I feel proud of my team when I read your review. Your kind words have truly brightened our day. If your travel brings you back to Phuket, I hope that we will have the opportunity to welcome you back to our unique resort once again. Sincerely, Management Team We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect place

Customer review rating 5.0/5

Sven R. Couples - 15/03/2020 Confirmed reviews ALL

Very customer focused and friendly staff. Room service and housekeeping fabulous. Room interior in very good conditions. Breakfast variety perfect as well as WLAN speed/stability. Pool area with 3 different pools, sunbeds available at any time! Location a bit outside on a hill but very close to mayor city hotspots and the beach, no taxi needed. Very good choice I We’ll definitely come back

Dear Sven R., We greatly appreciate the time you have taken to post your comments regarding your recent stay at Novotel Phuket Resort. We are all truly delighted to learn that you had an enjoyable experience. Thank you for your compliments regarding our staff service , room configuration and hotel's facilities. Your review is truly encouraging and supports our aim to deliver exceptional service and create lasting and treasured memories for all guests. We do hope that you will have an opportunity to visit us again, and we look forward to the pleasure of welcoming you back to our resort again. Sincerely, Management Team

Really disappointed

Customer review rating 2.5/5

O. G. Families - 13/03/2020 Confirmed reviews ALL

I stayed in different Novotel hotels but it's the first time that the overall experience is not according to our expectation.

Dear G. O., Thank you for taking the time to tell us about your experience at the Novotel Phuket Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team

Fabulous stay

Customer review rating 5.0/5

Anonymous Friends - 13/03/2020 Confirmed reviews ALL

Excellent hotel , service & staffs

Dear Khun Sirisupa C., We greatly appreciate the time you have taken to post your comments regarding your recent stay at Novotel Phuket Resort. It was a real pleasure that our arrangements and services reached your expectation and happy to see how much you enjoyed your stay. We always strive to exceed our guests' expectations and I am delighted to know that we succeeded on this occasion. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your loyalty and hope we could have the opportunities to welcome you back again. Sincerely, Management Team

good hotel

Customer review rating 3.5/5

Adrien C. Couples - 13/03/2020 Confirmed reviews ALL

after changing rooms 3 times 1st time nice room but due to sore knee moved to block 5 (easier walk) but that room toilet blocked twice loved the third room and have asked for that room again next visit I was let down on one return shuttle which never came to get me from central

Dear Adrien C., Thank you for taking the time to share your feedback regarding your stay at Novotel Phuket Resort. Please accept our sincerely apologies for unpleasant experience you had encountered. We always grateful to receive feedback so that we can learn from the experiences of our guests and look into improving these areas for the future. P lease rest assured that this lapse in our service standards will be looked into thoroughly for improvement and necessary steps will be taken to rectify these unsatisfactory service situations. We hope that we will have the opportunity to welcome you back to our resort again. Sincerely, Management Team

Around Phuket

TripAdvisor rating 5.0/5

Lontoo 13/03/2020 TripAdvisor review

Good quality resort with big rooms. Rooms were clean and there were extra accessories available for pool (slippers etc). Staff was very kind and helpful.There was a regular shuttle connection between the resort and Patong central.

Dear Lontoo Thank you for your valuable review. We are happy to read that you liked our hotel location and also enjoyed the the room. We shall be looking forward for your next visit. Warm regards

Well located

Customer review rating 5.0/5

Penelope S. Friends - 11/03/2020 Confirmed reviews ALL

Staff made our stay a very comfortable and happy experience

Dear Penelope Sezdirm We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

Amazing!!

Customer review rating 5.0/5

Colleen V. D. M. Families - 08/03/2020 Confirmed reviews ALL

The room was extremely comfortable and I particularly enjoyed the pool access. Despite the other visitors it still felt “private”. I returned rested and happy. The breakfast was truly a feast and catered for our every mood. My best thanks and highest praise must be for the hotel staff who were most gracious and kind And made all the difference to a wonderful stay. I will certainly recommend this resort to anyone wishing to visit Thailand

Dear Mr. David V., We greatly appreciate the time you have taken to post your comments regarding your recent stay at Novotel Phuket Resort. We are all truly delighted to learn that you were impressed with our room, private pool , breakfast, and lovely staff. Your review is truly encouraging and supports our aim to deliver exceptional service and create lasting and treasured memories for all guests. Thank you for taking your time to share your remarkable experience. We look forward to welcoming you back to our enchanting resort in the nearest future. Sincerely, Management Team

The site is very hilly, otherwise great stay.

Customer review rating 4.5/5

K. C. L. Couples - 07/03/2020 Confirmed reviews ALL

The room was clean and comfortable, well kept each day. Breakfasts selection was superb. Very happy with the well equipped gym and its 24hrs access. The restaurant food where I had lunch was also very good. The free bus shuttle service to centre was very useful.

Dear Chua L. K., We greatly appreciate the time you have taken to post your comments regarding your recent stay at Novotel Phuket Resort. We are all truly delighted to learn that you had an enjoyable experience regarding room cleanliness, breakfast quality as well as hotel facilities. At the same time please accept our sincere apologies for any shortfall in the service experience you might have suffered regarding key card could not work properly and hand towels request. We are always grateful to receive feedback so that we can learn from the experiences of our guests and look into improving these areas for the future.Your enriching feedback is always most appreciated helpful for us in maintaining a high level of service to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

Beautiful views

Customer review rating 4.0/5

John A. S. H. Couples - 04/03/2020 Confirmed reviews ALL

Staff were very helpful. We only did a one night stay before flying home, but it was great to experience another option. We checked in and visited the pools. Then a visit to the beach shops. The truck taking us up and down the hill was great. We were given a 2pm check out - this helped so much. Then while we waited for out airport transport we had afternoon tea - Lovely.

Dear John Vincent H., Thank you for taking the time to share your feedback regarding your stay at Novotel Phuket Resort. It was rewarding to hear that your stay exceeded your expectations. We thank you for your compliments regarding the genuine sense of hospitality from our staffs, hotel 's facilities as well as late check out arrangement. Your review is truly encouraging and supports our aim to deliver exceptional service and create lasting and treasured memories for all guests. We look forward to welcoming you back to our enchanting resort again. Sincerely, Management Team

Best location, Halah friendly and the most amazing staff

Customer review rating 5.0/5

Jasmina B. Couples - 29/02/2020 Confirmed reviews ALL

I had the best time at this resort. The staff and food and location and rooms and services was exceptional. My husband and I cant speak high enough of this resort. The staff are so welcoming and friendly and go above and beyond to meet your needs. How is this resort not 5 star??! I would recommend everyone to stay here. Thank you Novotel Phukrt for making our first trip to Thailand amazing.

Wonderful place to stay for Honeymoon!!

Customer review rating 4.5/5

Julie D. Couples - 28/02/2020 Confirmed reviews ALL

My husband and I vacationed to Thailand for our honeymoon. The second part of our trip was spent in Phuket at the Novotel Resort. It’s in a great location! Minutes from the beach! Upon our arrival we were greeted by delightful staff which remained this way throughout our stay. Check in was simple. We upgraded our room to an Sea View. Rooms were clean, stocked and cool with air conditioning. The pools were clean and well kept, water felt amazing. Happy hour was two-for-one drinks. Most of the food was great. Service was a bit slow sometimes- but that could be because I’m used to a fast pace in a big city like home, Chicago. We felt safe, well taken care of and couldn’t have enjoyed our tome here any more. The spa services were more than adequate, and the hotel offered activities each day: Thai boxing lessons, yoga, water aerobics, etc. Daily, they have a shuttle running each hour til 7pm that gets you to the Central Phuket mall, which is a nice offering! Overall, we had a wonderful stay. I would highly suggest this resort for visiting Phuket!

Dear Julie D., Thank you immensely for taking the time to share your experience during stay at the Novotel Phuket resort. It was a real pleasure that our arrangements and services reached your expectation and happy to see how much you enjoyed your stay. We always strive to exceed our guests' expectations and I am delighted to know that we succeeded on this occasion. Your gracious comments and praises about our resort and service arrangement have been shared with our associates. Your kind words are very motivating for the team and will help us in continuing to strive for excellence in everything we do. Sincerely, Management Team

Well located

Customer review rating 5.0/5

William P. Solo - 26/02/2020 Confirmed reviews ALL

Extremely perfect location and clean. Beautiful resort

Dear William P., Thank you very much for staying with us, and thank you for your wonderful feedback during stay at Novotel Phuket Resort. It is a great pleasure that you enjoyed the atmosphere and location of the resort. The resort indeed well located in the center and facing with the most beautiful beach in Phuket. Your gracious comments and praises about our resort have been shared with our associates. Your kind words are very motivating for the team and will help us in continuing to strive for excellence in everything we do. We hope that we will have the opportunities to welcoming you and you family back o our resort again soon. Sincerely, Management Team

some troubles

TripAdvisor rating 4.0/5

BOULLAY Solo travel - 03/12/2019 TripAdvisor review

I have had some problemes with my room's phone, and it's not the first time. It was out of order during my last days. There is no curtain around the bath-tub, so, water follows down on the ground. It's impossible to stop air conditioned In the room. It was too cold and very uncomfortable.

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