Hotel - Novotel Phuket Resort
Novotel Hotel Novotel Hotel

Novotel Phuket Resort Hotel

4.5/5 4,408 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PHUKET INTL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Tennis  (Nearby)
    • Hard tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Boat excursions
  • Table tennis

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
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Hotel location

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Phuket Resort Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SIAM B 96 m2 5 m 115 45 55 85 100
SIAM A 108 m2 5 m 115 45 55 85 100
SIAM C 108 m2 5 m 115 45 55 85 100
SIAM A+B+C 312 m2 5 m 350 120 0 255 300
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Hotel connected to conv. centre
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 217 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.3/5 ALL Rating 3,944 reviews

Our guest reviews for
Novotel Phuket Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,408 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
G K. Friends - 11/01/2020 Confirmed reviews ALL
« Very good »

Was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gemma K., Thank you for your feedback of your recent stay at Novotel Phuket Resort. It’s a pleasure to know your overall experience was very good and happy that our arrangements and services reached your expectation. We hope that we will have the chance to welcoming you back again soon Sincerely, Management Team

Justine S. Families - 10/01/2020 Confirmed reviews ALL
« outstanding »

lovely resort. Staff are extremely helpful. Room was amazing. Could not have asked for more

Our hotel has responded to the review
Our hotel has responded to the review

Dear Justine S., Thank you very much for staying with us, and thank you for glorifying our services with your wonderful feedback. We are delighted that you had a great stay and enjoyed the atmosphere and cleanliness of the Resort but most importantly, that you could have experienced the genuine sense of Hospitality from our staff. Your gracious comments and praises about our resort and the room have been shared with our associates. Your kind words are very motivating for the team and will help us in continuing to strive for excellence in everything we do. We hope that we will have the chance to welcoming you back again soon Sincerely, Management Team

Gaurav Families - 09/01/2020 Confirmed reviews ALL
« Pathetic service from a 5 star resort »

Very bad experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaurav G., Thank you for taking the time to tell us about your experience at the Novotel Phuket Resort. We would like to extend our sincerest apologies concerning your overall experience did not meet your expectation.Your gracious comments about overall at our resort have been shared with our associates and we would like to take your comment to our concern for further improvement. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to provide better service for you in the near future. Sincerely,

Sandy Families - 09/01/2020 Confirmed reviews ALL
« Family vacation »

Great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saleshni C., Thank you for taking the time to share your experience with us . We appreciate your incredibly kind words. It was a real pleasure to read your review and to see how much you enjoyed your stay. We always strive to exceed our guests' expectations and I am delighted to know that we succeeded on this occasion. Your gracious comments and praises about our resort have been shared with our associates. Your kind words are very motivating for the team and will help us in continuing to strive for excellence in everything we do. We are looking forward to welcoming you back in the nearest further. Sincerely,

Pankaj S. Families - 08/01/2020 Confirmed reviews ALL
« great stay at Novotel Patong phuket »

It was great staying with Novotel Patong Phuket. The resort is beautiful and the staff is very welcoming. Our room was quite cozy with quite a big washroom. The hotel, bar, and restaurant staff were always pleasing to interact and were ready to help the guests. Pools, kids club, lounge, and bar are there to keep adults and children alike. Just one suggestion- if the hotel can add few English channels in their TV programs, that would be welcomed by their overseas guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pankaj S., Thank you very much for staying with us, and thank you for glorifying our services with your wonderful feedback. It is a great pleasure to read that you had a wonderful experience while staying with us and happy that our arrangements and services reached your expectation. Thank you for having chosen our resort for your relaxing holiday. We pride ourselves of being a resort that creates very special moments for our guests and it is always great to know that we succeeded as intended. Your advice regarding more verities of English channel in TV program has raised to our concern for further improvement. We hope that we will have the chance to welcoming you and your family back to our warm resort again Sincerely, Management Team

Erick C. Families - 07/01/2020 Confirmed reviews ALL
« Perfect »

Perfect. Hotel is very well localized and staff tremendously professional. Hotel very clean and service provided outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erick C., We are delighted that you have enjoyed a relaxing moment at Novotel Phuket Resort. The resort is indeed perfectly located in the center area, facing one of the most beautiful beach in Phuket, and close by its vibrant street with restaurants, bars, boutiques. We love reading too that you have enjoyed the comfort and cleanliness of our resort as well as the genuine sense of hospitality from our staffs. We hope that we will have the chance to welcoming you back again soon. Sincerely,

David Families - 06/01/2020 Confirmed reviews ALL
« Excellent customer service, friendly staff »

Very good but the Christmas party was a bit lacking in entertainment. Food was good but the music and setting could have been much better. More decor, better lighting too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David K., We were delighted to welcoming you and grateful to know you had a great time at Novotel Phuket Resort. Our staffs are dedicated to create experiences our guests love , and it is our pleasure that you could have experienced their genuine sense of hospitality, and high level of service. We appreciated your comment in regard of Christmas party entertainment and decoration system , we hope to have the opportunities to improve better experience for up coming year and wish you could join this special event with us again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rakash N. Families - 05/01/2020 Confirmed reviews ALL
« Thoroughy Satisfied »

My family and I stopped over for a 5 day break at Novotel Patong Beach. We fould the hotel to be in a great location, close to the beach and the local shopping centre. Favcilities at the holtel was good, staff lovely and food good. Seeing that we were travelling as a familly, we were also upgraded from two rooms to a family suite- thank you! Overall a great experiance and we would love to come back for more!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rakash N., Thank you for your wonderful feedback during stay at Novotel Phuket Resort. We love reading how much you have enjoyed your stay at the Resort, should it be for the facilities and location of the resort, but most importantly for the dedicated attention from our staff. We are glad to know that you could have experienced the unique atmosphere of our tropical resort and also enjoyed the comfort of rooms. We have a passion to delight our guests and I’m glad to read that we have successfully contributed to create memorable holidays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Shivashankar Couples - 02/01/2020 Confirmed reviews ALL
« Shivashankar G. »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shivashankar G., Thank you for sharing your great experience with other travelers. We are delighted that you have enjoyed the genuine sense of hospitality. We do hope that you will have the chance to experience the quality of the treatments again during a next visit. Sincerely,

Nitu Families - 02/01/2020 Confirmed reviews ALL
« Novotel kalim »

Best hotel .. loved all aspects

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haneet G., Thank you for your feedback of your recent stay at Novotel Phuket Resort. It’s a pleasure to read that our resort facilities and services have met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you back again soon Sincerely,

Wwn Couples - 01/01/2020 Confirmed reviews ALL
« Good »

Old & Furniture Not Well Maintainability

Anonymous Families - 31/12/2019 Confirmed reviews ALL
« Worth the price and good location »

The rooms are nice and neat design. Staff are nice and helpful.

Pappoo Families - 29/12/2019 Confirmed reviews ALL
« Good »

Overall good. The staff are friendly and professional. Specially on Christmas Eve when the restaurants were super busy the staff were seen running around to accommodate everyone and provide best service. There is room for improvements in the quality of Indian food. Thai food was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deepak A., Thank you for leaving us a wonderful review while staying at the Novotel Phuket Resort. We are glad to know that you enjoyed Thai food and especially impressed with staff service in special occasion on Christmas Eve day. It is always an honor to receive positive feedback but were sorry to hear you disappointed with room configuration and Indian Food quality. Please rest assured we have addressed this comment with the team to ensure we improve on this as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

John B. Families - 29/12/2019 Confirmed reviews ALL
« Disliked the mix of clientele and pricing way higher than the service product delivered »

Very average at best

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., Thank you for taking the time to bring this to our attention. I am terribly sorry to hear about your experience did not meet your expectations during stay at Novotel Phuket Resort. We are committed to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

María F. Families - 28/12/2019 Confirmed reviews ALL
« My family and I had a very pleasant experience »

We had a wonderful week at the hotel. I would like to make a special remark to the staff who was always happy and willing to help us with my husband's wheelchair. They all made us feel home. The rooms were pristine, food was good and facilities are well kept. Even though it is not friendly for wheelchairs, the staff is always willing to help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria F., Thank you for taking the time to share your prestigious experience at the Novotel Phuket Resort. We are glad that you and family loved our services, staff and other facilities. We will be pleased to learn of your high praise. We also extremely sorry that you had to face with difficulties for wheelchair traveler regarding to hotel configuration , however this comment will raise to our concern. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alexandr V. Families - 26/12/2019 Confirmed reviews ALL
« Very good »

Good location, great staff, perfect food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oleksandr M., It is a pleasure to know you had a wonderful experience during stay at the Novotel Phuket Resort. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Melinda Families - 25/12/2019 Confirmed reviews ALL
« Ms »

Great place! Especially enjoyed the kid baking class for my daughter

Our hotel has responded to the review
Our hotel has responded to the review

Dear Baolin Melinda Keren W., Thank you for leaving a nice review while you was staying at Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Grace F. Families - 24/12/2019 Confirmed reviews ALL
« lovely place »

it was pleasant. close to shops and beach

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiaodong F., It is an honor to know you had a pleasant experience at the Novotel Phuket Resort. I am glad that we were able accommodate your stay. Also, thank you for the kind words regarding hotel location. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kwanpaka R. Couples - 24/12/2019 Confirmed reviews ALL
« nice view & beach beside, good for leisure time »

nice view, warm welcome, room is clean, everything is very good, I feel warm staying there. And location is very good, just cross road in front of hotel to the beach. The beach is nice as well. But if the room exchanged by mileage including breakfast will be the best. Overall is good, can rate at 9 score.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Kwanpaka R., Thank you for leaving us a wonderful review during stay at Novotel Phuket Resort We were pleased to know you enjoyed overall experience with us. We are sorry to hear there was some issue in regard of breakfast , however breakfast also available as optional. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

April Couples - 24/12/2019 Confirmed reviews ALL
« Wonderful accommodations »

Great room - clean and spacious. Breakfast buffet was amazing and featured American, European, Thai, Japanese and Indian selections. Staff was accommodating and friendly. Easy walk to center of town and beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear April Dawn L., Thank you for leaving us a wonderful review during stay at Novotel Phuket Resort We are grateful that we were able to accommodate your stay and happy to know you enjoyed regarding the breakfast. We are continually to improve the variety and quality of food items that we offer. Our staff will definitely be happy to read what you comment. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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